| Address: Gautam Buddh Nagar, Uttar Pradesh, 201301 |
VC Number [protected].
Ever since i selected my pack on 28th December, I am regretting. Despite various complaints, email requests I am still unable to view the channels i subscribed.despite receiving confirmation and refreshing the STB.
Even my balance amount was reduced and due date extended.
speaking to Customer guys is of no use, they make all empty promises .
I have requested to add below channels again and again but as of now getting MSG.. NOT SUBSCRIBED BY Y... After all these years with DishTV services, after selecting my pack on 28th Dec.2018, it has become a nightmare.
ZEE TV HD
&TV
Star sports
Sonypix
I want dish tv guys to add above channels to my pack and accordingly charge for above packs from the date they are added to my pack .
Thanks & regards
Ravindran
Email Id : ravindran.[protected]@gmail.com
Mar 14, 2019
Complaint marked as Resolved
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2019
DishTV Customer Care's response Dear Ravindran,
Thanks for writing in. Be rest assured that your request has been registered with us. We are in the process of moving everyone to their selected choice. Over the next few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack. Moreover, you can add channels via given link https://bit.ly/2C80Nb6.
Regards,
Online Team
DishTV
After posting complaint here they responded to the mail a couple of time. Today the dish TV team have called me and taken the feedback. And also installation of the product is done successfully.
And finally thank you dish TV team for your support. However I found many dish tv customer raised their concerns in this website. Hope they also get their problem resolved.
Regards
Thanks for acknowledging us. For further assistance please get back to us.
Regards
Online Team
DishTV