| Address: Ambala, Haryana, 133006 |
I was enjoying the swagat pack of dish tv for rs.209/- including tax. The pack included all the most viewed channels of sony, star, zee, colors and many more, with all the free channels, except sports channels. Now according to new trai rules, if the same channel pack is selected, my bill goes more than double. I fail to understand how the new trai rules are beneficial to the customers. Please advise and help.
Mar 30, 2019
Complaint marked as Resolved
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2019
DishTV Customer Care's response Dear Customer (Alexishan),
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Verified Support
Feb 25, 2019
DishTV Customer Care's response Dear Customer (Alexishan),
Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV
Contact no. +91-[protected]
Email Id : [protected]@hotmail.com
Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].
Regards,
Online Team
DishTV
As per your concern, please note that our Non-Stop pack subscribers cannot move to the new tariff order regime. Please await our communication in this regard as we are working on the same. You will be informed well in advance before migration into the new regime.
Regards,
Online Team
DishTV