Claimed

DishTV Complaints & Reviews

3.6
Updated: Jan 27, 2026
Complaints 5410
Resolved
3734
Unresolved
1676
Contacts

File a complaint to DishTV

Having problems with DishTV?

File a complaint and get it resolved by DishTV customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DishTV reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
from Gurgaon, Haryana
Feb 5, 2019
Resolved
Report
Copy
Resolved

Address: 110030

I requested 3 times and sms 3 times that my new mobile number is [protected] and my old mobile number is not in service so i want to change with new one. But after calling customer care and sending sms that please change my new mobile number as rmn. But still it doesn't change.
Please look in to this matter asap.
So i can access my account and do the rest things.
Mar 23, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2019
DishTV Customer Care's response
Dear Anuj,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    romesh bhansali
    from Mumbai, Maharashtra
    Feb 4, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai City, Maharashtra, 400057
    Website: Dishtv.in

    From last 3 days my cable tv not working even after recharge amount mentioned... Nobody can get through toll free number[protected]
    I have send 20 messages call me charged @5 rs per sms.. They keep on hold and say system down i can't check.. How will i get my complete refund with inconvenience charges. There is no way to contact them.. Try calling toll free number.. It says busy on another call from 3 days.
    Mar 16, 2019
    Complaint marked as Resolved 
    DishTV customer support has been notified about the posted complaint.
    Verified Support
    Feb 05, 2019
    DishTV Customer Care's response
    Dear Romesh,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV
    Verified Support
    Feb 13, 2019
    DishTV Customer Care's response
    Dear Romesh,

    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      tai_abid
      from Kolkata, West Bengal
      Feb 4, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 700012

      My recharge was valid till 19th feb and suddenly on sunday 3rd feb all sony channels stopped working...I tried complaint all the way possible...When i call customer care they say here technical updation is going on please select package from website...I did the same ...Selected new packages for all individuals channels i need...But channels never came...Instead on monday my other channels zee tv &tv zoom colors and all other channels stopped working...I tried login in to their website ...They ask to provide mobile number and otp...Not less than 100 times i treid to provide otp and tried to login but i was unable to login it says invalid login details...Tried to call them so many times but in vain...Even i wrote a complaint to their email id but got no reply...This pathetic service is frustrating me...Please help me with my rights and sue this company...Thanks
      Mar 17, 2019
      Complaint marked as Resolved 
      DishTV customer support has been notified about the posted complaint.
      Verified Support
      Feb 06, 2019
      DishTV Customer Care's response
      Dear Abid (tai_abid),

      Hope you are doing good.

      We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

      Regards,
      Online Team
      DishTV
      Verified Support
      Feb 14, 2019
      DishTV Customer Care's response
      Dear Abid (tai_abid),

      Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

      Regards,
      Online Team
      DishTV
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kaushik Kasyap Nazira
        from Silchar, Assam
        Feb 4, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Sivasagar, Assam, 785685
        Website: Www.dishtv.in

        I am experiencing continues problem with my dish TV account from last couple of days. I couldn't login to my existing account to manage my pack. Every time I generate OTP and after getting it in my registered Mobile number when I put it back, it shows wrong. Even not able to log in with Facebook or Gmail account. Neither got any call back from their end after several SMS request nor I am able to contact them at their provided customer care number
        Mar 10, 2019
        Complaint marked as Resolved 
        DishTV customer support has been notified about the posted complaint.
        Verified Support
        Feb 06, 2019
        DishTV Customer Care's response
        Dear Kaushik,

        We are sorry for the experience you are facing. our team is working hard towards resolving the ongoing website issue/improving website. Due to new regulations being implemented, the servers are facing heavy traffic. Furthermore, due to high call volumes, there might be a slight delay in attending your query. We would appreciate your cooperation in the interim.

        Regards,
        Online Team
        DishTV
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mbjayswal
          from Mumbai, Maharashtra
          Feb 4, 2019
          Report
          Copy

          Address: Anand, Gujarat, 388610

          In my dish tv connection vc no. [protected] as per TRAI new guide line i am trying for select my pack. while selecting my pack i was surprising that Dishtv not giving option to select FREE TO AIR (FTA) channel. i can only select channel which are paid.
          As per trai guide line customer can select FTA channel but it is not there in dishtv.
          The same problem i have informed to dishtv customer care but till date not resolved same. last four days i was trying but nobody in dishtv helping me.
          As i am not able to select this pack i have to lose money as existing pack is costlier for me.
          I am losing money but nobody helping me.
          Please help me.
          Mahendra Jayswal
          [protected]
          DishTV customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            टोनी सिंह
            from Thanesar, Haryana
            Feb 4, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Ambala, Haryana, 134118

            मेरी डिश टीवी पिछले 4 दिन से नही चल रही है मैने 31st january को अपने चैनल चुन लिए थे पर जब में custmor care से बात करता हूं तो वो ये कह देते है कि सिस्टम अपडेट पर है इसके कारण मुझे हर दिन कस्टमर केअर को फोन करना पड़ता है पर मेरी समस्या का कोई समाधान नही हो रहा है आपसे विनती है कि आप मेरी समस्या का समाधान करे!
            धन्यवाद
            Mar 11, 2019
            Complaint marked as Resolved 
            Verified Support
            Feb 06, 2019
            DishTV Customer Care's response
            Dear Tony Singh,

            Thanks for reaching out to us. Be rest assured that your request has been registered with us. We are in the process of moving everyone to their selected choice. Over the next few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack.

            Regards,
            Online Team
            DishTV
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aloknath2006
              Feb 4, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore, Karnataka, 560083

              Hi,

              I am using this connection from last some year. After TRAI i saw almost channels are not coming. I want to connect with them but facing these below problems.
              1. Their site dishtv.in is not loading the page. I am unable to create my package.
              2. Try to call the customer care no[protected], it hold the line for 21mins. I tried again and it put on hold and there is no IVR sound also. For the call I have spent Rs.50 already.
              3. I have sms also to 57575.

              Please let me know how can I proceed?

              Name: Alok Kumar Nath
              Mobile: [protected]
              VC NO. [protected]
              Mar 18, 2019
              Complaint marked as Resolved 
              DishTV customer support has been notified about the posted complaint.
              Verified Support
              Feb 06, 2019
              DishTV Customer Care's response
              Dear Alok,

              Hope you are doing good.

              Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
              Feb 07, 2019
              Updated by aloknath2006
              Hi,

              As per our conversation, you supposed to send the link to create the apna pack. But I am not seeing the link.

              Thanks,
              Alok
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mbjayswal111
                from Bardoli, Gujarat
                Feb 4, 2019
                Report
                Copy

                Address: Anand, Gujarat, 388610

                In my dish tv connection vc no. [protected] as per TRAI new guide line i am trying for select my pack. while selecting my pack i was surprising that Dishtv not giving option to select FREE TO AIR (FTA) channel. i can only select channel which are paid.
                As per trai guide line customer can select FTA channel but it is not there in dishtv.
                The same problem i have informed to dishtv customer care but till date not resolved same. last four days i was trying but nobody in dishtv helping me.
                As i am not able to select this pack i have to lose money as existing pack is costlier for me.
                I am losing money but nobody helping me.
                Please help me.
                Mahendra Jayswal
                [protected]
                DishTV customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sunhill
                  from Gurgaon, Haryana
                  Feb 4, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dishtv is not just a terrible service provider but a bunch of scammers as well. Sony channels have disappeared from my TV (VC No.[protected] all of a sudden. When contacted customer care, they told (lied) to me that Sony channels will come back in an hour. It's been two days those channels are still missing.
                  I am going to ditch them now and go with another service provider.
                  Mar 23, 2019
                  Complaint marked as Resolved 
                  DishTV customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 06, 2019
                  DishTV Customer Care's response
                  Dear Customer (Sunhill),

                  Hope you are doing good.

                  We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                  Regards,
                  Online Team
                  DishTV
                  Verified Support
                  Feb 14, 2019
                  DishTV Customer Care's response
                  Dear Customer (Sunhill),

                  Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                  Regards,
                  Online Team
                  DishTV
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    lokesh.26
                    from DELHI, Delhi
                    Feb 4, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    I was subscribed of hd plan of rs 500 monthly and also gave advance of 5 months i. E rs 2500. Three months have been passed and now in my dishtv account only rs 933 balance is remaining. The deduction of rs 17 approx has beed deducing everyday form my account. The site is also not working for choosing my pack. Please respond to this complaint immediately otherwise we shall loose faith regarding dishtv.
                    Mar 19, 2019
                    Complaint marked as Resolved 
                    DishTV customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 05, 2019
                    DishTV Customer Care's response
                    Dear Lokesh,

                    Hope you are doing good.

                    We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                    Regards,
                    Online Team
                    DishTV
                    Verified Support
                    Feb 13, 2019
                    DishTV Customer Care's response
                    Dear Lokesh,

                    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                    Regards,
                    Online Team
                    DishTV
                    Why don't we change service provider instead running after them
                    DishTV Customer Care's response, Feb 5, 2019
                    Verified Support
                    Dear Mosharraf,

                    As per our conversation on 7004456656, it has been informed you that the Marathi pack has been removed from VC 01525353738. Moreover, we have shared your feedback to our concerned team regarding IVR, Call drop, and Website.

                    Regards,
                    Online Team
                    DishTV
                    Please give me chance to opt my own pack thru website.
                    DishTV Customer Care's response, Feb 8, 2019
                    Verified Support
                    Dear Mosharraf,

                    Thanks for reaching out to us. Our website/App has probably hit a technical snag. Our team is checking this and will fix the same soon. However, if you're trying to select the channels/packs as per the TRAI guidelines, we would suggest you to send a mail at [email protected] along with the list of channels/packs which you want to select, our team will help you with the same. Thanks!

                    Regards,
                    Online Team
                    DishTV
                    Last 10days and technical snag? Joke of the year...
                    DishTV Customer Care's response, Feb 11, 2019
                    Verified Support
                    Dear Mosharraf,

                    We completely understand the situation that you are facing. Our team is already checking this and will fix the same soon.. We would appreciate your cooperation in the interim.

                    Regards,
                    Online Team
                    DishTV
                    Able to login but unable to submit choice of my channels after deletion. Stuck here see pic.
                    Mosharraf's reply, Feb 15, 2019
                    Read as selection not deletion
                    DishTV Customer Care's response, Feb 16, 2019
                    Verified Support
                    Dear Mosharraf,

                    Hope you are doing good.

                    Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

                    Regards,
                    Online Team
                    DishTV
                    DishTV Customer Care's response, Feb 16, 2019
                    Verified Support
                    Dear Mosharraf,

                    As per our telephonic conversation on 7004456656, BST North Pack at Rs 153 per month, Rs 130 + 18% GST has been activated. Feel free to get in touch with us in case further assistance is required.

                    Regards,
                    Online Team
                    DishTV
                    Please add these channels
                    Zee HD
                    Color HD
                    Star Bharat HD
                    Set HD
                    Star Plus HD
                    NDTV
                    Zee Cinema HD
                    &Picture HD
                    Zee Bollywood
                    UTV movies
                    UTV Action
                    Zee Action
                    Max HD
                    Sony Max2
                    Star Gold HD
                    Movies Ok
                    Star gold select HD
                    Cineplex HD
                    CNN intl
                    BBC world
                    Aljazeera
                    Discovery HD
                    Animal planet HD
                    National Geographic HD
                    History TV 18 HD
                    Nat Geo Wild HD
                    Nat Geo people HD
                    Sony BBC earth HD
                    Fox life HD
                    Living foodz
                    TLC HD
                    Cartoon network
                    Pogo
                    Sonic
                    Discovery kids
                    Nick HD+
                    Nick
                    Disney
                    Hungama
                    DishTV Customer Care's response, Feb 18, 2019
                    Verified Support
                    Dear Mosharraf,

                    We wish to inform you that you can choose channels/packs as per the TRAI guidelines via given link https://bit.ly/2C80Nb6

                    Regards.
                    Online Team
                    DishTV
                    Now it is ok
                    Helpful
                    Found this helpful?
                    6 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kishan Kumar Nagpal
                      from Noida, Uttar Pradesh
                      Feb 4, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Faridabad, Haryana

                      I am trying to pick by channel but still customer care is replying system is updating wait for 2 days all time they said same reason it is a mentally torture to the customer.We are recharging repeatedly ₹ 100 which is very costly.very bad experience of DishTV service how much the times they required to solve the problem it should be made available to customer..
                      Mar 21, 2019
                      Complaint marked as Resolved 
                      DishTV customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 06, 2019
                      DishTV Customer Care's response
                      Dear Kishan,

                      Hope you are doing good.

                      We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                      Regards,
                      Online Team
                      DishTV
                      Verified Support
                      Feb 14, 2019
                      DishTV Customer Care's response
                      Dear Kishan,

                      Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                      Regards,
                      Online Team
                      DishTV
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahesh Thakker
                        from Mumbai, Maharashtra
                        Feb 4, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pune, Maharashtra, 411007

                        Sir,
                        I have written to dish tv regarding my choice of super family pack of rs, 265/-, i got confirmed sms but to my surprise, i got second sms that i have been without my permission and request, was migrated to new plan costing rs.484/-per month and charging dates were reduce for 15 days.
                        I am senior citizen of 74 years age and hardly see tv for 2 hours.
                        I feel cheated by dish tv. I request to you to please look in to the matter and migrate me to super family pack of rs.265/-
                        Regards,
                        Mahesh thakker.[ [protected]] v. C. Nos.[protected]
                        Mar 9, 2019
                        Complaint marked as Resolved 
                        DishTV customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 05, 2019
                        DishTV Customer Care's response
                        Dear Mahesh,

                        Hope you are doing good.

                        Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                        Regards,
                        Online Team
                        DishTV
                        Verified Support
                        Feb 05, 2019
                        DishTV Customer Care's response
                        Dear Mahesh,

                        We wish to inform you that your package has already been changed to Super Family DRC Price 135 NCF Price 130 Total Price Rs 265 per month without GST Total Price With 18% GST is Rs 312 per month. Your connection's switch off date 17 Mar 2019.

                        Regards,
                        Online Team
                        DishTV
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shrikant Bhutkar
                          from Mumbai, Maharashtra
                          Feb 4, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          I am dish tv consumer vc no.[protected] and [protected]. On 23rd jan i had given my channels demand to dish tv as per trai new regulations. However from 2nd feb i could watch very few channels and couldn't watch channels as per my request. I tried to contact consumer care but it is not reachable. Even if you get through your call the representative gives you very vague answer says "system is being updated and it will soon completed". I m fade up with service provider as they are deducting my available balance daily though i could not watch channels as per my request. Even on 5th feb my problem is not solved. Pls help
                          Mar 10, 2019
                          Complaint marked as Resolved 
                          DishTV customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 05, 2019
                          DishTV Customer Care's response
                          Dear Shrikant,

                          Thanks for reaching out to us. Be rest assured that your request has been registered with us. We are in the process of moving everyone to their selected choice. Over the next few days, you will get a notification regarding the same. Till then, your entertainment will continue on the basis of your current pack.

                          Regards,
                          Online Team
                          DishTV
                          My VC number is [protected].
                          I haven't used my STB for more than a year. Now I'm getting 402 fault when I turned on the STB.
                          DishTV Customer Care's response, Feb 5, 2019
                          Verified Support
                          Dear Paulwin,

                          Hope you are doing good.

                          We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

                          Regards,
                          Online Team
                          DishTV
                          DishTV Customer Care's response, Feb 13, 2019
                          Verified Support
                          Dear Paulwin,

                          Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                          Regards,
                          Online Team
                          DishTV
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Marshal Kshatriya
                            from Mumbai, Maharashtra
                            Feb 4, 2019
                            Report
                            Copy

                            Inspite of subscribing to HD channels, we are unable to view the channels and it's been more than three days. None of the phone numbers of customer care are reachable
                            We were told three days back that some upgradation is happening hence the issue but will be resolved soon
                            Nothing has resolved yet.

                            VC number- [protected]
                            Call me at [protected]
                            DishTV customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bmpandey
                              from Delhi, Delhi
                              Feb 4, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              I Brij Mohan Pandey try to Recharged by my Dish T V V C No [protected] for Rs.399. on 04.02.2018 at 11.02 at 11.02 AM official website of Dish T.V by Union Bank of India Debit Card by using your Paytm Wallet .The amount has been debited from my Union Bank of India bank account dated 04.02.2018 at 11.02 A.M POS : ONE 97 com but recharge was not successful
                              Mar 18, 2019
                              Complaint marked as Resolved 
                              DishTV customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 06, 2019
                              DishTV Customer Care's response
                              Dear Brij,

                              Hope you are doing good.

                              We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                              Regards,
                              Online Team
                              DishTV
                              Feb 06, 2019
                              Updated by bmpandey
                              Registered Mobile No [protected]
                              Verified Support
                              Feb 14, 2019
                              DishTV Customer Care's response
                              Dear Brij,

                              Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                              Regards,
                              Online Team
                              DishTV
                              Feb 15, 2019
                              Updated by bmpandey
                              Recharge sucessfull
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                HindochaMehul
                                from Rajkot, Gujarat
                                Feb 4, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Rajkot, Gujarat, 360004

                                I Choose my Package before 10-15 days as per new TRAI Guidline and give it to Dish TV on Call to Customer Care

                                They give me Figure of Rs. 270 with GST which is perfectly match with Given Channel LIst Prices

                                I Recharge on 1st Feb. 2019 and now They add and remove channels at there end and change my package as Rs. 433 which I never Choose

                                and also cut my money as per that package

                                when I complaint to Customer care they tell me to call back after 2 Hours because there system not working
                                Now from 3 days I am continuously calling Customer care and they give same answer from 3 days

                                No one give properly Answer and Proper Guidance and I m suffering and my money Wasted between Dish TV And TRAI

                                Pls Help

                                Mehul Hindocha
                                [protected]

                                Dish TV VC No. [protected]
                                Mar 14, 2019
                                Complaint marked as Resolved 
                                DishTV customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 06, 2019
                                DishTV Customer Care's response
                                Dear Mehul,

                                Hope you are doing good.

                                Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                Regards,
                                Online Team
                                DishTV
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  SPatel91
                                  Feb 4, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi dishtv,

                                  This is in regard to new plan after 1 feb.
                                  I successfully chose my plan which included some channels from basic tier (130 rs) and some sd and hd channels.
                                  The pack was also activated from 1 feb, but it also included 1 channel which i didnt add - comedy active worth rs 16.
                                  How did it get added on its own?
                                  And one of the hd channels - star sports 1 hd is also not broadcasted on channel 602, which i now want to remove from my selection.
                                  I called your customer care and they are saying they cant remove these 2 channels and i can modify from site which will be activated instantly.
                                  From yesterday i am trying to modify and did it successfully twice but nothing is getting updated, moreover your site is also toooo slow and its really testing my patience in logging and modifying my pack.
                                  I want both of these channels to be removed asap and i wont do it on your stupid website which is not at all working after 1 feb.
                                  Either set up a call / let me know if you can do it over email request.
                                  Mar 8, 2019
                                  Complaint marked as Resolved 
                                  DishTV customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2019
                                  DishTV Customer Care's response
                                  Dear Mr. Patel (SPatel91),

                                  We would like to inform you that the website issue is a temporary issue and It will be resolved soon. However, you can give your list of preferred channels to us via E-mail at [protected]@dishtv.in and we will be glad to assist you regarding your channel selection. Feel free to contact if you face any issue or concern.

                                  Regards,
                                  Online Team
                                  DishTV
                                  My recharge 1279 unlimited pack 3year ...but dishtv stop my package without any reason..so I want my money refund... other wise start my package.. my mobile number-[protected] vc number-[protected]
                                  DishTV Customer Care's response, Feb 5, 2019
                                  Verified Support
                                  Dear Pritesh,

                                  We wish to inform you that we have deactivated all the packages from your connection apart from Non-Stop pack.

                                  Regards,
                                  Online Team
                                  DishTV
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    advaittichu
                                    from Chennai, Tamil Nadu
                                    Feb 4, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600053

                                    My vc no-[protected]
                                    I have already changed to new pack and given all the details. Wqhen i called on 31.01.2019 they said it will automaticaaly change from feb 1st. But on feb 2 all the channels except some tamil few channels all the channels as been disconnected
                                    I was in south all sports and add on was english entertainment.

                                    Now its showing joy pack + tamil.

                                    Could not connect to the customer care as its always busy.

                                    I could not login into my account itself now.
                                    Full of error.
                                    Installed in mobile app. But there too lots off bugs.

                                    Want them to take back their dish and give back my money.

                                    Better lets all switich on to set top box itself.
                                    This dish is full of confusion and there is no one to help us.
                                    Mar 18, 2019
                                    Complaint marked as Resolved 
                                    DishTV customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2019
                                    DishTV Customer Care's response
                                    Dear Customer (advaittichu),

                                    Hope you are doing good.

                                    We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Online Team
                                    DishTV
                                    Verified Support
                                    Feb 13, 2019
                                    DishTV Customer Care's response
                                    Dear Customer (advaittichu),

                                    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                                    Regards,
                                    Online Team
                                    DishTV
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ramde Dangar
                                      from Vadodara, Gujarat
                                      Feb 4, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Morbi, Gujarat, 363641

                                      Dish tv main mera 3 year non stop chalu hai...
                                      Kal 3 feb 2019 ko usne
                                      Ek aur pack bharat pack jo ki 3 year non stop pack hi hai
                                      Wo chalu kar diya jiska woh 100 rs. Vasul rahe hai..
                                      Aur sd ka movie pack chalu kar diya... Jo abhi tak chalu hi nahi hua.. Uska 58 rs. Woh

                                      Vasul rahe hai...

                                      Aur mera jo pack chalu tha... Family hd pack wo un logo ne bina puchhe hi band kar

                                      Diya...

                                      Maine 3 year non stop ke 1200 rs. Aur 400 se adhik advance main de diya jisme se abhi

                                      Tak yeh log charge le rahe hai...

                                      Aap video bhi dekh sakte hai...

                                      Https://youtu.Be/yyohe7hwlhs
                                      Mar 11, 2019
                                      Complaint marked as Resolved 
                                      DishTV customer support has been notified about the posted complaint.
                                      Feb 04, 2019
                                      Updated by Ramde Dangar
                                      DISH TV MAIN MERA 3 YEAR NON STOP CHALU HAI...
                                      KAL 3 FEB 2019 KO USNE
                                      EK AUR PACK BHARAT PACK JO KI 3 YEAR NON STOP PACK HI HAI
                                      WO CHALU KAR DIYA JISKA WOH 100 RS. VASUL RAHE HAI..
                                      AUR SD KA MOVIE PACK CHALU KAR DIYA... JO ABHI TAK CHALU HI NAHI HUA.. USKA 58 RS. WOH
                                      VASUL RAHE HAI...

                                      AUR MERA JO PACK CHALU THA ... FAMILY HD PACK WO UN LOGO NE BINA PUCHHE HI BAND KAR
                                      DIYA ...

                                      MAINE 3 YEAR NON STOP KE 1200 RS. AUR 400 SE ADHIK ADVANCE MAIN DE DIYA JISME SE ABHI
                                      TAK YEH LOG CHARGE LE RAHE HAI...

                                      https://youtu.be/YyOhE7HWlhs
                                      Verified Support
                                      Feb 05, 2019
                                      DishTV Customer Care's response
                                      Dear Ramde Dangar,

                                      Hope you are doing good.

                                      Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                      Regards,
                                      Online Team
                                      DishTV
                                      Verified Support
                                      Feb 05, 2019
                                      DishTV Customer Care's response
                                      Dear Ramde Dangar,

                                      We have tried to contact you on the given numbers [protected] and [protected], but the number was not contactable. Kindly contact our customer care or share an alternate contact number so that needful can be done.

                                      Regards,
                                      Online Team
                                      DishTV
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        dipb.me
                                        from Kolkata, West Bengal
                                        Feb 4, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 700118

                                        I am trying to recharge my dishtv account but there is some problems with their system which was reported by a customer care representative and after that i am in dark what should i do, because my last day of recharge expired on 02.02.2019 and switch off date coming after 3 days. Moreover, i have asked the person who talked to me on phone call at dishtv customer care service that if my dish connection will be switched off then who will be the liable to pay fine amount and my connection will be continue or not?
                                        Please anybody help me from this problem...
                                        Mar 16, 2019
                                        Complaint marked as Resolved 
                                        DishTV customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 05, 2019
                                        DishTV Customer Care's response
                                        Dear Customer (dipb.me),

                                        Hope you are doing good.

                                        We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                        Regards,
                                        Online Team
                                        DishTV
                                        Verified Support
                                        Feb 13, 2019
                                        DishTV Customer Care's response
                                        Dear Customer (dipb.me),

                                        Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                                        Regards,
                                        Online Team
                                        DishTV
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit