DishTV Complaints & Reviews

While choosing the channels, dishtv has made the basic service tier comprising of 147 channels compulsory (North region), meaning we can't de-select them even if we want to. So even if we don't want to watch any paid channel yet we end up paying ncf for 147 fta channels which turns out to be rs 200.60. Dish tv has mandatorily pre-selected the 147 channels...

I am not able to view any single channel from 2nd feb 2019. For which i am taking continuous follow up and getting same answer from each dish tv employee - "our system is not working, please call us after 30 min." for proof i have audio recording also. I have switched to my favorite channels as per trai rules but still i am facing same issue since last three days....

Ist issue
From the last three 4 days i am able to login to the dishtv web portal. I called several times to customers and got no solution regarding they always says that 'updation of system will take some time please call after half an hour'.
2nd issue
I made 'mera apna pack' (My selected channel) on 31st january, 2019. I submitted my choices successfully and was expecting that i 'll watch what i have selected. But from...

I am sandeh from pune. I select pack as per trai instructution in last month but dish tv not shown this one. I try to continouslly to dish tv cc no but no any phond reachable also lot of mail sending but service not corrected. If i paid then why not seen the channels. If we pay & they not shown then this is our issue? Cc person calling answer this is system error.
Its very very bad poor services only they want money....

I had subscribed to family pack hd amounting to rs. 319/- per month. The next recharge date being the 15th of february. Yesterday, all of a sudden sony channel stopped coming, and then i opened the dish tv app on my mobile, to contact the customer care. Their app was down, slow due to which i wasn't able to do much on that. The toll free number was busy for the whole duration. And i couldn't do anything about the problem i am facing. There...

I got a new dishtv connection recently. I tried to call dishtv but i didn't got any reply. Every time i tried to login to the app it says that my mobile number is not registered. When i sent a message to the number given by them i'm getting a message that my vc number is not verified. I want my vc number to get verified please solve this issue as soon as possible. My vc nunber: [protected]...

According to trai's new rules, i am a dish tv customer, but when i am trying to talk to customer care, i am not able to talk about dish tv's new rule. And when i'm going to select the channels, dish tv's website is not open properly. And sometimes it's opening up very slowly. If trai had to make rules then do it correctly. Websites are not open properly, slowly opening of website, dish tv operators in my area are refusing that they have not...

Why dishtv is making 143 channels compulsory in basic service tier which we haven't chosen and if we select the channels which we want it will cost extra charges. Why should we pay extra charges for the channels we haven't chosen when trai is giving us the option to customize our own pack?
And when we call the customer care it was continuously saying busy, and when sms them 'call me' they called so late and said sorry for the inconvenience...

I'm using dishtv dth box having vc no. [protected]. I've been subscribed to kids active service for no apparent reason and charged for this add-on for god knows how many times. I've already complained about the same twice directly to dishtv but still no steps have been taken.

I want to unsubscribe to this add-on and would like to have compensation in terms of dishtv balance....

I am holding dish tv connection no [protected] for more than six years. Keeping in view latest trai guidelines we selected the channels to be viewed and sent it on official website of the company; initially we were told that the scheme would be implemented wef feb 2019 instead of jan 2019. Believing them we got the connection charged with the amount that we were utilising earlier.in feb they issued us a token number for the channels selected....

I am trying to reach customer care since 4 pm. Got no response since then. Today is my 1st day with dish tv. Third class and very inferior service. I am fed up with dish tv the very 1st day. One of the worst decision of my life. Its like a harassment. None of my channels are working as per your promise. I did not spend on your dish to watch free channels only. After 1 am your customer service is like dead. Then what is the means of writing...

I requested 3 times and sms 3 times that my new mobile number is [protected] and my old mobile number is not in service so i want to change with new one. But after calling customer care and sending sms that please change my new mobile number as rmn. But still it doesn't change.
Please look in to this matter asap.
So i can access my account and do the rest things....

From last 3 days my cable tv not working even after recharge amount mentioned... Nobody can get through toll free number[protected]
I have send 20 messages call me charged @5 rs per sms.. They keep on hold and say system down i can't check.. How will i get my complete refund with inconvenience charges. There is no way to contact them.. Try calling toll free number.. It says busy on another call from 3 days....

My recharge was valid till 19th feb and suddenly on sunday 3rd feb all sony channels stopped working...I tried complaint all the way possible...When i call customer care they say here technical updation is going on please select package from website...I did the same ...Selected new packages for all individuals channels i need...But channels never came...Instead on monday my other channels zee tv &tv zoom colors and all other channels stopped...

I am experiencing continues problem with my dish TV account from last couple of days. I couldn't login to my existing account to manage my pack. Every time I generate OTP and after getting it in my registered Mobile number when I put it back, it shows wrong. Even not able to log in with Facebook or Gmail account. Neither got any call back from their end after several SMS request nor I am able to contact them at their provided customer care...

In my dish tv connection vc no. [protected] as per TRAI new guide line i am trying for select my pack. while selecting my pack i was surprising that Dishtv not giving option to select FREE TO AIR (FTA) channel. i can only select channel which are paid.
As per trai guide line customer can select FTA channel but it is not there in dishtv.
The same problem i have informed to dishtv customer care but till date not resolved same....

मेरी डिश टीवी पिछले 4 दिन से नही चल रही है मैने 31st january को अपने चैनल चुन लिए थे पर जब में custmor care से बात करता हूं तो वो ये कह देते है कि सिस्टम अपडेट पर है इसके कारण मुझे हर दिन कस्टमर...

Hi,

I am using this connection from last some year. After TRAI i saw almost channels are not coming. I want to connect with them but facing these below problems.
1. Their site dishtv.in is not loading the page. I am unable to create my package.
2. Try to call the customer care no[protected], it hold the line for 21mins. I tried again and it put on hold and there is no IVR sound also. For the call I have spent...

In my dish tv connection vc no. [protected] as per TRAI new guide line i am trying for select my pack. while selecting my pack i was surprising that Dishtv not giving option to select FREE TO AIR (FTA) channel. i can only select channel which are paid.
As per trai guide line customer can select FTA channel but it is not there in dishtv.
The same problem i have informed to dishtv customer care but till date not resolved same....

Dishtv is not just a terrible service provider but a bunch of scammers as well. Sony channels have disappeared from my TV (VC No.[protected] all of a sudden. When contacted customer care, they told (lied) to me that Sony channels will come back in an hour. It's been two days those channels are still missing.
I am going to ditch them now and go with another service provider....