DishTV Complaints & Reviews

Hello
I am an old user of dishtv services.. Recently i sold an old set box of mine and called dishtv to remove my registered mobile number. I was getting calls and messages but i have been asking them to stop for so many times so i'm not getting any calls, but messages doesn't seem to stop.
And they are saying that we can't remove that number as this process doesn't exist.
So now i'm getting messages of recharge and offers of that settop box which i do not own and i dont have accesses to the new owner.
Everyday i get 2-3 mesaages from them and sometimes calls too.
I really need to get rid of it as it causes disturbance to my routine.
I hope you'll help me through this.
Thanks.
My registered mobile number is [protected]

I purchased dish tv setup box on[protected] at around 8pm though sbi net banking. But amount debited in my sbi account rs.1750/- with ref no: [protected]igadivqku9.
Dish tv persons telling they are not received.in dish tv web site payment link was re-directed to payuindia, amount was debited without any confirmation message. While calling, mailing to payu customer support they ae not responding please try to reverse my money or install new setup box

1. Mechant : dish tv
2. Date of transaction:17/04/2018
3. Amount of translation:1750/-
4. Customer's name: mathi guru prasad
5. E-mail address: [protected]@gmail.com
6. Mode of translation : net banking
7.net banking ref no: [protected]igadivqku9
Mathi guru prasad
[protected] (Pimary).
[protected] (Alernate)

My name is kiran devi jhunjhunwala but they accounted my name as piran devi jhunjhunwala.
Unfortunately, l m the customer of this dish tv operators, my issue for which l m complaining and saying all you that not buy dth connection of dish tv operator are as under:
I) when you first buy this connection they will offer you a fraud promise of giving 2000₹ vouchers, which is actually not real.
Ii) they will told you that there is a setup box which not get affected from rain, but this scamer are again deceiving you.
Iii) its customers services is awesomely worst, very... Useless only transfer your call from one department to another and not solve your problem actually.
All the above incident is happened with me, on 17april, 2018 my signal is lost due to rain (There in my neighbour flat eho has tata sky is running without affected by rain) when l call on there cc they told me it would get solved within 24hrs but it doesn't happen again when l had call l allot me a new time schedule but the problem is still not solve whenever l m reaching there cc they were only transferring my call and putting my call for hold around 14mins this people are scammers, don't waste money and time by purchasing this dish tv dth connection. You could also check it worst review be it on playstore or on google.

Hi, my name is manish and for 48 hours there is no response frm them though they have commited for technician visit in 24 hours but nothing is happening. I have called them several times but they are just saying that that any how tech will visit in the evening nd resolve ur issue but nothing has been done. My contact number is [protected] and the complain id is dear subscriber, your service request no. Is[protected]. I shall be highly obliged if they get some sorts of penalty for not fullfilling their commitment.

Respected sir, i smt n. Vijayalakshmi distv consumer no. [protected] rmn[protected], begs to inform you that, i have paid rs. 1370 + rs.2= rs.1372/- on[protected] for 6 (Six) months payment at a time vide paytm order no. [protected] & dc transaction no.[protected]. My next payment date will be from[protected] to 6 months =[protected]. But daily the message shows on tv screen, that my next recharge is 21st april 2018. How? Kindly clarify and send me your answer to email id - sholapuri. [protected]@gmail.com, immediately.

I have subscribed for lifetime offer hd royale on 02.11.2013 by paying rs. 19490/- which is valid upto 03.10.2018. For the last few days i am not getting sports hd channels.
I really dont understand that when i have paid for lifetime offer hd royale, and same is still active, why after time and again certain channels discontinued again and again.
Hope my discontinued channels activated immediately.

Arun bhosale. [protected]

Dish tv was very proactive while registering us as a new customer. But post that they are not providing us with any help at all.in the first 3-4 months of subscription, we hardly got to watch any channel since there was no connection available. Even after repeated calls, no one came to help us. Disgusted we stopped recharging our account. Even today, after more than 2 months of our last recharge, there is no breakthrough in the issue. Now dish tv is asking for an additional amount for getting the usual subscription.
Request you support and help. My dish tv vc number is [protected].

Unable to watch News18 india channel since a year. This is visible in all plateform except dish. Have called many times but no satisfactory reply. Thia was available in dish till last year but now not coming, every rime customer care guys says once the channel is available, i will be indormed by best way but no timeline for resolution. Plz help. Thanks

Hi,

I am here to raise concern about my dish tv connection recharge yesterday i made recharge rs 343 for my dish tv vc no. [protected] and they have deducted : rs.22 as pay later charge as much as i know that the late payment fee can be deducted after the setup box switch off date over.

Please take appropriate action about this.

Dipendra rai
[protected]

My name is madhav and i have made a request for new dish tv connection on 12th april 2018 by making online payment for which i haven't received an invoice copy in my email.

Following are the details of my connection request:

Token # 625412
Booking ref # [protected]

It has been 4 days and so far, i haven't received any response nor any call back from the concerned team for installation even after multiple follow-ups.
Also, i tried to cancel my connection request by calling customer care but they did not help me. I am not happy with their non-responsive nature and irresponsible behavior.

I would need my money (Inr1500+18% service tax for the 4 days time i have invested in making follow-ups) to be refunded to original payment mode.

Appreciate your help. You can reach me at [protected]@gmail.com

Br,
Madhav

I have subscribed to kids bonanaza, discovery, bbc, india today, ngc in addition to bharat pack. The money for these additional channels have already been deducted but these channels are showing as unsubscribed.
Efforts to seek help from dishtv customer care have been stone walled. They asked me to clean the sim and re-insert, which doesn't help. Please help.
Sanjay
Rmn [protected]

Dear dishtv, my vc number is [protected]. I opted for pick by channel, on 9 april 2018, went to dishtv.in, selected channels and submitted. As soon as i submitted, a a message given as a call from marketing within 24 hours. I called several times but no resolution. Till today i have not received any call or any resolution. Can i expect a resolution from this forum? If not then remove pick by channel option from your site if you don't want to offer it. But don't make false promises to customers and fool them. - nirmal

As per complaints, customer care contacted me that my chanel will be activated without switch off date deduction but chanel activated and also my switch off date has been deducted it's means total six months deducted from my switch off date so request you please help me otherwise i will switch dishtv to other operator. My vc no - vc[protected] from dilip kr biswas

Right now my all HD channels are not working .

Even after complaining they are not responding. Everytime they are assuring that it will be resolved in 24 hours. Its more than 10 days whenever i call them they give me asurance that it will be resolved in priority, but still no action is taken yet.

सर जी मेरा नाम छत्रपाल सिंह है और मेरा डिस्ट टी॰वी॰ वीसी कार्ड नम्बर है [protected] आज[protected] को मैं ने इस में ऑनलाइन रीचार्ज किया था 700 ₹ का मगर वो ग़लती से 7000 ₹ का हो गया है आप से निवेदन है बचे हुए 6300 ₹ वापस करने की किरपय करे हम जीवन भर आप के आभारी रहेंगे

नाम-छत्रपाल सिंह
वी॰सी॰ कार्ड नम्बर-[protected]
मोबाइल नम्बर-[protected]
मेल[protected]@gmail.com
ट्रैंज़ैक्शन id-N[protected]
खाता नम्बर-[protected]
बैंक का नाम-पंजाब नैशनल बैंक
आई एफ एस कोड-PUNB0477200

Hi,

Whenever something good is coming in any channel, that channel automatically gets disturbed. Right now my all channels are working fine but in star sports channel its showing as ipl issue.

Even after complaining they are not responding. Everytime they are assuring that it will be resolved in 24 hours. Its more than 4 days whenever i call them they give me asurance that it will be resolved in priority, but still no action is taken yet.

Complain number[protected].
Vc number - [protected]
Regards
Manish ([protected])

I have this terrible experiences each and every time i recharge my dishtv account number [protected]. I have platinum pack with full add-ons.

Sony ten channels will never work and it takes days to get a response from dishtv. Many a time they say we operators are being charges too much but they will give us free. Most of the times this happens whenever there are important football matches. I missed out on uefa cl matches last night and i don't want to miss out today's matches.

Below are email communication with dishtv. Please note i have even marked cc to customercare and write2us emails of dish tv - so kindly ask them not to mention again to write too them!!!
_

Hi dishtv,

I am truly disgusted with your service and attitude. Every month or every time i recharge my account [protected], sony ten channels are not working and it takes days and days to contact you via emails. My son whose phone is rmn with you - 900*697; has been calling your numbers non-stop for 3 days - but no one is answering. This is the 4th email i am sending. I am also registering complaints on consumer forums and with sony tv.

I need a assurance from dish tv - next time onwards - whenever i am recharging - i need sony ten channels to be working. I know the tricks of the trade - so you don't need to give me excuses. Whenever there are important football matches - you will do this nonsense coz of problems between dth and sony.

I also want to remind you - even for a day if payment is late - you people take from the day of switch off!!! I have faced these outages of sony ten many times this year and last on every recharge. I want compensation in terms of extra days for all of the times and days my sony ten has not worked.

If you think you don't need old customers and complaining customers, please let me know and i will cancel my subscription.

Rgds,

Ranjan

From: ranjan
Sent: tuesday, april 10, 2018 5:56 pm
To: [protected]@dishtv.in
Subject: fw: payment reminder for dishtv vc no. [protected]

Hi dishtv,

This is my 3rd reminder to you - i need sony ten channels to be working!!! Please activate

From: ranjan
Sent: monday, april 9, 2018 7:44 pm
To: [protected]@dishtv.in
Subject: fw: payment reminder for dishtv vc no. [protected]

Please update on below email; also note again sony ten channels and star select channels and other hd channels are not working. I have a complete hd pack with all add-ons.

From: ranjan
Sent: wednesday, february 21, 2018 9:13 pm
To: customercare
Subject: re: payment reminder for dishtv vc no. [protected]

Hi dishtv,

We know of this practice of switching on and off and keeping on channel 96 for 20 minutes - this process is been done years whenever some channels don't work and there is no need for you to keep telling us this like robots and little school children. Please emails i have been writing month after month. Please check what i wrote late last night!!!

I am repeating again - sometimes there shows 301 - no signal and sometimes cnn & mnx are just not there at all!!!

Please for god's sake don't keep saying same things again and again!!!

Re: payment reminder for dishtv vc no. [protected]
Rl
Ranjan


Reply |
Today, 1:09 pm
Customercare ([protected]@dishtv.in)

Hi dishtv,

I have already recharged online - i have most of the channels except sony ten2 & sony ten3.

Mnx & cnn - it shows 301 - signal not found. Please do the needful.

Rgds, ranjan

From: customercare
Sent: wednesday, february 21, 2018 6:49 pm
To: ranjan
Subject: re: payment reminder for dishtv vc no. [protected]

Dear mr. *,

Thank you for writing to dish tv.

As per our telephonic conversation on 900*697, all the relevant
Information regarding channels not coming has been shared with you.

Moreover, we have sent a refresh command on your set top box against your
Vc no. [protected].

If the same issue persists, request you to confirm us the error code or
Message reflecting on tv screen.

To allow timely updation, please switch off your set-top-box from the main
Power supply and after switching on, please tune into channel 96 for 15
Minutes.

Kindly note that now you can refresh your pack by simply giving a missed
Call on
[protected]Toll free) from your registered mobile number. Please save
This no. For future reference.

In case you are still unable to watch channels, then please contact our
Customer service team at[protected].

Thank you for choosing dish tv and giving us the opportunity to provide
You the best tv viewing experience. We value your association and assure
You of our commitment to serve you better.

Regards,
Harshit
Customer service
Dishtv
—
—
Hi dishtv,

I have already recharged online - i have most of the channels except sony
Ten2 & sony ten3.

My name dilip kr biswas, my vc no is - [protected]. My previous switch off date was 23/02/2019. And i was activated star sport 1 chanel on 09/04/18 that is why my switch off date is 18/10/18 but today i have received the massage your star sports chanel is deactivated. And i had contacted customer care but not clarify me and also disconnect my phone. So request you pls solve my problem as soon as possible.

Dear sir

This complaint is against the dish tv connection no. [protected]

I have choosed add on pack of star sports 1 hindi hd for rs. 25 for one month but they deducted rs. 106 for this which is fraud with us as a customer. I have attached the screen shot of all add on with their respective charge.in this screen shot it is to be notices that the value of all sports hd which also include the above mentioned channel is rs. 99 then how they can charge rs. 106 for single channel. I have filed a complaint on their app and also called to them but no one is ready to reply me.in last, i have lodged this complaint to you for seeking justice. Kindly impose fine on them for fraud and compensate me for rs. 500 as i have caught them red handed with proof.

Hi,

With high expectations i buyed dish tv connection from dth connect and was told that product will be reached to and also will be installed in 4 hours yesterday. Yesterday i received a sms from dish tv with deatils of the product and was also told that they have scheduled an appointment today 4 oclk. It's 6 pm now no one reached to me with any products or not even a call till now. Since yesterday i am calling help line and wasted 60 rs till now but no use..

Can some one please look into this or atleast let me know if you will not be able provide service so that i can cancel my order.