DishTV Complaints & Reviews

[protected]

Dear sir,
I have dish tv connection with dish tv c. No. [protected], on 20.10.17 signaled were failed on same day i try to register my complaint but on their toll free no no body lift the phone and last i sms call me on 57575, that was also not been replied. On 21.10.17 again i sms then my complaint was register no.[protected], but today 22.10.17 up to 1400 hrs. No positive reply from their end, i have given one mb. No. [protected], and i called him twice still no positive response from their end.
Kindly look into it.
Regards

Anita sharma

I have purchased a dish tv connection at 13 october 2017, it's still not verified. I can not contact to customer care coz they are asking for any registered number. I can not even text to them coz my connection is still unverified. Are these guys sleeping or what?? Was my decision wrong to quit airtel and purchase a new dishtv connection??
Guys sory it out soon!!!

I am not able to watch dd chandana since 15days ... on calling service centre they are giving non sense reasons ...Now they are informing unless i upgrade to hd i cant watch this channel ... i recharged upto 8 - 8-next year ... now trapped ... its money making business by dish tv ..

I have purchased two dish tv dth in online from comparedth. And i had two invoice and also they installed in my two places. I follow up from 3 months. And complained here also ni response from dish tv and now finally came to know that two vc no were alloted to some other customers. Till now since three months no tv channels from dish tv. We are without dish tv connections. Pls help me i paid 2800 per each connection for 3yrs plan. Please help. Iam requesting u to help me. And my number is registered in compharedth.
But not in dish tv. They will msg that there persons will contact but no response.

I have been receiving unsolicited calls and sms alerts on my mobile phone bearing no:[protected] from dish tv of which i am not a subscriber. I have sent many mails to dish tv customer care highlighting this error. Dish tv customer care has denied sending any sms to my mobile number and washed their hands off this issue. I have also complained to trai and my mobile phone service provider had promised me that it will not be repeated in future. The problem is that i am still receiving unsolicited sms from dish tv referring to payment alerts of subscriber no:vc[protected]. The last message was received today (20/10/2017). Kindly sort this issue out or enlighten me on how to take this matter to its logical end legally.

I book new connection online to dish tv executive and at the time of booking dish tv executive assure me to give a coupon voucher of rs. 2000. But after installed the connection they not give me any voucher. After many complains they just tell me to solve my problem but not solve it since 2 months and customer care executives misbehaving with me and shouted on me.

Hi sir,

This is purushotham karapa, i have 2 connections (One is original and another is mirror connections) since last 3 years approx, last 3 years so many problems with dish tv every time we are give a call to customer care executive but they are not respond and not solve our problem in these period we are loss our days but they are not returned. My viewing id is[protected] i have mirror connection also. I have loose of 6 days for your executives irresponsibility.

So please kindly reverse to us other wise deactivate of my 2 connections with a intimation.

Dear sir/ma, am,

I did recharge of rs.200 of my dish tv through www.dishtv.in by using sbi internet banking and i have tried twice but recharge not success. Balance got deducted from my account twice (Ref. No. 1 ccaej1amu615igacesvzc9) and (Ref no. 2 ccaej1amu613igacesvus8). But no recharge no refund, kindly look into the matter.

Regards
Subash devnath
Dish tv a/c no: [protected]

Card number: [protected]

Card number: [protected]

Sr no[protected] complaints reference.

But they simple call to me and ask like new issue..

I have asked several times to answer here.. But no response.

Trai also not supporting this about this issue.

If i ask the subscription amount dishtv care told no refund. I have dishtv policy about not refund rules. But they are not ready to answer her with link..

First don't go and buy dishtv

They are fooling people.. After buying connection.. Its happened to me..

After complaints here they are keep silent no use here.. Also

First stop buying dishtv..


Dear trai,

Check how they blaming customer's after recharged.

They even nit check my status asking again to recharged..

Below answer from dishtv care.. Irresponsible answers there not able give the here. Blaming customer's easily through calls and mails again and again 20 days same story answer's. Target is money... Please look into this issue. I have attached my account recharged by me before 20 days still not active my truehd connection.

Dear jaganathan,

Thank you for writing to dish tv.

As per your telephonic conversation with our regional team, all the
Relevant information regarding service visit and hardware related charges
Has been shared with you.

Moreover, you have refused to pay the charges of hardware along with
Service visit. Whereas your connection is out of warranty hence you need
To pay the charges.

Furthermore, you can contact us as below whenever you want to place your
Request then we would be glad to assist you at that time.

Additionally, currently your vc status is deactivated hence you need to
Recharge it. You can recharge your vc with minimum of rs. 100/- in which
Processing fee of rs. 25/- along with 3 days pay later service will be
Applicable as per your daily burn rate from next recharge amount.

For any further assistance, please write back to us or call us on
[protected].

Thank you for choosing dish tv and giving us the opportunity to provide
You the best tv viewing experience. We value your association and assure
You of our commitment to serve you better.

Warm regards,
Asif khan
Customer service
Dishtv

I am dish TV HD viewer from last 2 year..and have 2 connection child & parents. And pay regularly RS.850/- per month.
I m unable to watch dishtv from last 3 days

Screen show error...402
I m complained customer care...
Then customer care executive say pay 600/- approx for service of this type of error.

I am not understand ...why I pay service charge pay for setup box or VC Card error.

I am ask to customer care executive, I don't want to any service charges for setup/vc card error problem . Customer care executive say must pay charge 600/- then u can avail this dist tv. Service.

I am ask to executive I disconnect the dish TV both connections..Executive say of course this is your choice.

Dear Sir/Madam My name is Harish Chandra Pan My Dish TV ID No.is [protected] My active mobile # [protected]. I lost this number so please update my new number in ur system [protected] my email address [protected]@gmail.com. Thanks and Regards.

My vc no [protected]

Dear sir
Few days ago i paid 5000.00 to dish tv.
N dish tv automatically switch to south world sports.
But i do not want south world sports.
So please remove
1st remove south world sports.
2nd language tamil south
3rd joy pack
4th avail 1 add-on sms code 983
5th add full on hd

Please reply me asap. Thanks
[protected]

Hi dish tv,

Vc : [protected]
This connection is deactivated from 12th sep 2017 till date for 2 months but you have deducted monthly subscription charges for sep and oct month for a deactivated account. This is illegal, how can you charge subscription cost for dis-continued service of 2 months, when account itself is deactivated since 12 th sep. When the account itself is suspended since 12 sep till date why have you deducted 281 for sep and 281 for oct month from the available account balance. Request you to immediately refund the rs 562 [281+281] to the available balance.

Regarding re-activation of connection request will be raised separately once above issue is resolved. Thanks.

- yoginder
[protected]

Last recharge on 3 sep (3/9): rs 756

Deactivation start date 12 sep (12/9) to till date
Un-authorised billing (Amount deducted from account balance)
For sep: 281
For oct: 281

Account balance now: rs 5 only as of 10 oct 2017.

Sir, my dish TV con. No is [protected].I have paidRs1149/-on 1st Apr 2017 for FTA Non Stop for three years with minimum channels.But when I s/on my TV today I found due to non payment my screen showing No account balance.

Few days ago i got a call from dish tv. Vc no. [protected] dish tv coustomer from 2006. She told me about the offer of 1299.in which she told me that in rs 1299 my standard box will be replaced by hd setop box. And the 1299 ₹ will get refunded in my dishtv account. She told me incomplete info. About the offer. All the terms and condition was not given. Dish tv has looted 1299 from me. I uses a normal tv crt one and the offer was about hd channels for lcd/led. Now the technition has taken my working stb. I want my stb back and not at all satisfied by dish tv customer care. Pls i beg of you this is my hard earn money i had plan all my earnings and this 1300 ₹ had created probkems.

Dear dishtv,
Since yesterday iam getting no account balance error when switching on my stb. My current vc validity / subscription is valid until 18th october 2018. I had tried resetting on/ off switch several times but it displays the same error message that is no account balance
Kindly resolve this issue at the earliest. My vc # is [protected]

Thanks

Hi,
My vc no. Is [protected]. My reg. Mob no. [protected]. I got message from dish tv that my vc number verification is pending and your service will be discontinued. But i m not getting any call for vc number verification. Kindly resolve the issue immediately. Please do the needful asap.
My alternate contact number is [protected]

Thanks,
Sumit kumar

Have dish tv set top box. So DD National ( on channel 192) was one of the channels on Dish TV. Today on 7th oct there is aus- india T-20 match. So they removed DD national channel (stopeed broadcasting). So that subscriber should subscribe to sports package. This is extremely un-ethical.
DD national is free channel and it should not blocked.

Hi, i used dish tv from 4 years. But first time i was not satisfied with dish tv. Because when i want to see cricket match on ddnational channel, there was a msg about start sport channel by paying 60 rs per month. But ddnational is free to air channel. Hence this is wrong. Show ddnational on cricket time.

Hence didnot get charges for free to air channel.

My name: akash mukherjee
Registered mobile no: [protected]
Vc no: [protected]

My account is showing deactivated because my verification is failed. I didn't get any calls from dishtv. After talk with customer care they ask me to send my documents to [protected]@dishtv.in after 2 hours it will be activated.

But its 12 hours gone, nothing has been solved. Please solve this issue otherwise take your connection back and refund me the amount as i found your service is too bad and irresponsible.