DishTV Complaints & Reviews

I talked to one of your executive about to purchase a new remote
1 i asked the price - she told me 250 inr
2 i asked for warranty - she told 6 months.
3 will any service charge be applicable - she told no.
Now after some days i faced a problem with volume button of the remote and after contacting to customer care they told a charge of 200 inr will be applicable on visiting our technician.
Now the complaint is that when she had not complete knowledge why she misguide us.
What is the meaning of warranty
I supposed that you will look into the matter very well and resolve it.
For a remote of worth 250 inr i will have to pay 200 inr as service charge.

The cce id is 20170131 and her name is anju kumari.

Dear supporter,
I am famsheer and owns a dish tv set up box with v. C # [protected]. I recharged my set up box last day thru online banking. But the setup box shows no amount credited and am not getting any channels. The transaction number is as follows. Please update and troubleshoot the issue.
The is already debited from my bank account sbi, but not credited to my dishtv account.
Reference number is inb online recharge service [protected]igachhpyo3

I have not give my pf and i don't know how can apply pf. But i leav the job. Please help how can apply the pf. I have been dishtv in my book. I have never been able to do anything like that but i do not know what i'm saying. I do not know how much you can do in my life, but i can do my pf windrow. I can tell you what he has done. I'm sorry to help you.

Hi,
My dishtv set top box is not working and as per there technician we have to change the set top box and for that he was offering 1250rs for the box which is an old and alreadt repaired one when i confirm with him and even the customer care person they both told me that we will not give you a new settop box you will get an old repaired one in its place with 3 months warrenty.
When i have to change my settop box
Then why they are not exchanging it with a new one i m ready to pay the price.
Dishtv vc no. [protected]
.

Dear Dish TV,

As I have recharge my dish TV set VC no-[protected] with due consultation with Dish TV customer care before changing my current pack from Popular HD to super family and then recharge to my connection with worth Rs 2717/- for one year pack of Super family but my VC has recharge for lesser period.

Regards,
Rajeev Kumar Ranjan

On 25.10.17 my dish tv has error. So i call at call centre. They send the technician same day. He didn't find what the error is so he took my sat top box & vc card & said that he will look into it & bring it tomorrow. Since then he didn't bring, not call me what the problem is. When i phoned he most of the time he didn't pick the ph. If he pick the ph he says that he will see it today, & cut the ph. Yesterday i call at call centre that says they will look into the matter but no response on either side. Since one week we cannot watch tv. & these people ignoring & harassing me.

My dish tv vc no is [protected] & i have subscribed for lifetime offer hd royale on 02.11.2013 by paying rs. 19490 which is valid upto 03.10.2018. From the last few days i am getting message on hd channels as upgrade to hd pack, this hd channel has not been subscribed by you.

I mailed my complaint to customer care, they replied as marathi hd channels are not available in your package.

Furthermore, we wish to inform you that we have shared the feedback with
The concerned team, who will certainly evaluate it and take appropriate
Action for making your experience with us seamless and delightful.

I really dont understand that when i have paid for lifetime offer hd royale, why again i have to request certain channels? And they have suddenly discontinued the marathi hd channels even without informing me.

Sir

I have recharge my dish tv below are the details.
{
Dear pushpendra sing

We have received a recharge of rs.2717 towards your dishtv vc no. [protected].

Here is your account summary :

Account summary
Account balance : rs.3402
Next switch off date :[protected]
Offer availed : 20% discount
1. Pack detail
Pack name : new super family
Pack price : rs.283
2. Add-on details price / month
3. Additional charges
Processing fee levied : rs.0
Paylater charge : rs.0
Total recharge amount (1+2+3) : rs.283 /month
Life masala maar ke to know more click here.

Happy viewing!

Regards,
Dishtv
}

They give us two sports channel in this new super family pack.
1. Star sports first
2. Dd sports

Today i called them on customer care they said to me the free to air channel dd sports is also a paid channel.
I just want to know that if both channel are paid channel.
The both channel are in my package and i paid for it than why they ask me for money for it. Now i am unable to watch these two channel in my package. They also said as per sc (Supreme court) order these channel are paid till the match between india vs newzeland are going.
What is the meaning about they decided a package which include these channel.

Br//
Pushpinder singh
[protected]

Dear sir,
I am bikash kumar sahoo is a customer.
Last 2 weeks i had converted my normal dish into hd channel..
It's very good sound and quality of picture.
Last 2 days i don't hear the hd channel sound, only picture available.
But other normal dish channel sound good.
For this reason i have complained to your employee having phone number [protected]. But he denied that don't have any phone call received from me..
And telling you give a complain then i resolved your problem...
It's already 2 days..
I still don't have any service from your employee for the solution..
Please do proper action against the employee and solved it..
I would obliged.

My dish tv hd set up box upgrade bokking 24 th october but... Still 27 october evening not installing hd set up box... So i am decide dish tv service provider is poor... I am unhappy to your service... I was multiple time called your customer care but my problem not solved him... So i decided all customer call records published and chance to public decide ur service be wrong poor third class.. I hope u solve my problem..
My card no is [protected]
My complaint no[protected]

I have booked dish tv hd premium setup box online on 23/10/2017 but till now nobody has came for installation so please send the technician for installation as soon as possible and below are of my token and booking reference number and banking transaction is done through sbi debit card amounting to rs-1750
Booking reference no-[protected]
Token nuber-612507
Mobile-[protected]

Last almost 10 years I am Dishtv Customer But last 2 months Dishtv not providing better quality service

Without prior intimation almost 4- 5 marathi tv channels and 2-3 radio channels (one marathi and one vividhbharti) completely removed from Dishtv platform.

If I call to Dishtv Customer Care number, Both numbers not dialed from BSNL Landline The message comes that numbers are not in service if i dial from BSNL Landline

Anytime i must call to Dishtv from my registered mobile number or any other alternate mobile number means i pay for my mobile bill

From landline all thse numbers are not dialed

[protected]
[protected]
and
[protected]

I pay for my time to dishtv always half an hour their call center executive they dont have any proper information regarding any channels

Any satisfactory information, If I want from them I am always unhappy with their solutions.

Now last 6 - 12 months from dishtv platform channels are removed from dishtv platform without any prior information.
I decided to deactive disconnect dishtv because of no proper satisfied information
Nowadays I am not satisfied with their services and Dishtv

My vc number is [protected]. I am getting below message on daily basis from dish TV, "We have been UNABLE to contact you. NON VERIFICATION of VC No.[protected] will result in DishTV being SWITCHED OFF.Pls pick our call to verify contact details".

How is it possible that they are unable to call me? Is this a joke?

Please help me in VC verification.

Sir, my vc no is [protected]. My pack is all sports
For the last 7 days most of the channel is missing especially in hindi entertainment zee, star plus etc are missing, however these all are included in this pack, please rectify it as soon as possible i had same problem before..in hindi entertainment few channel s are showing. Most of the channel are missing

Dr zaki anwar zaman

I have ordered dishtv through www.dishtv.in
24/10/2017 was the date given for bringing the product and the installation. So i contacted customercare were they told their representative will call back which never happened. I even emailed their customercare which they are not responding.
So i contacted the agency they have mentioned in my email which will be carrying out the installation but they told they dont do dishtv anymore.
Now i dont know what i am supposed to do.

My request number is [protected].
Booking reference number is 612365

Joel

On my Dishtv connection I had done recharge for hd channels which costs Rs. 220(including GST). But these channels are not activated. I got error 301 "CHannel not found". my sd channels are visible. I called customer care, they told me that your dish is not alligned properly, so I told them that 'This is not my fault. I want my refund as soon as possible.' but my request is not accepted. Please resolve my issue.

Dish Tv verification call not coming in hindi or English language, but only in kanada And getting repetitive sms that my connection will be disconnected due to pending verification. Pls help

regards,
NITIN
[protected]@yahoo.com

I got a call in the month of june 2017 that your setup box if not in use please surrender it & we will give you 1000 rs back against your setup box after deposit it with us in one month time. On 21st june, 2017 mr. Gautam from siddh enterprise ahmadabad, dish tvs own agent for collecting of setup box was come to my home & give me receipt of when i surrender my old disttv setup box.

He also tole me that i m getting cheque of rs. 1000/- after one month of submission of set up box.

After three months when i contact dishtv customer care they told me that they are not pay me a single rupees.

This is cheating with customer at all.

Respected sirs / madam

I am mr. Sanjay vithoba waje vc no. [protected] registered mobile no. [protected]
Registered email id is [protected]@rediffmail.com
On 16th oct 2017 sombody transfered by balance of rs. 3132 to unknown vc number and disactive my vc.
From that date i continuosly calling to our customer care dish tv team and senior team, but they have not able to resolve my problem.

I am also surprised that what can you transfered my account balance of rs. 3132/- to another unknown person's vc no. And disactive my vc no. Without my confirmation and nothing any communication with me.

My. Old vc no is[protected] in sd and recently i converted the same into hd vc no [protected] after payment of rs. 799/- on 28/09/2017. I am recharge my vc on 29/03/2017 for rs. 4380/- package new all sports for the year and taking benefit of 1 month free.

You are requested that kindly transfered my balance to my vc account and activate my vc no and take into consideration of my in convenieance.
Kindly treat the same is very urgent and i expected your favourable replay.

Thanks & regards
Sanjay waje

Dear sir,
I am tejashwini singh and my vc no. Is [protected] & my rejistered no.-[protected].
Sir for the non-stop pack activation i was recharged my vc no. Rs-590 on 15th oct.2017 at 02:14 pm and after that i contiue conacted with the customer care for the same but till date my packe is not activated on this vc no. And my service is stop totally at this vc no. While when i call the customer care they all are spoke to me this is happen early or after 48 hrs. I allready talk for this to mr. Jalesh, miss. Nisha, md. Wajid, mr. Anurag and mr. Madan and others also from 15/10/2017 to till now.
Sir now i fill totaly confused & helpless i dno't think what i do now for this even if i talk to customer care loudelly they are disconacted my call also, so plg sir help me asap.