DishTV Complaints & Reviews

Address: Dakshina Kannada, Karnataka, 574285

Website: www.dishtv.in

Dear team,

This complaint regarding pick by channel option by dish tv.

While opting pick by channel we need to recharge our existing package before choosing it. So while recharging the base pack the gst amount also deducted.
So later on when choosing the pick by channel option again gst charged for three month subscription.
So why the customer should pay two time gst for which base pack he was not using.
So while subscribing pick by channel, on customer's request cancel the base pack and allow an option to directly choose the channels online and pay for it including the gst.
On request i can also provide call record of previous conversation with your customer care executive. You can go through it for your customer care service quality.

Thank you

Dec 3, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

DishTV Customer Care's response Dear AnanthaPrasad

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Nov 01, 2017

Updated by AnanthaPrasad Problem and registered mobile number updated on the same complaint, Dear Dish TV Team, observe where you are asking for mobile number. this may cause second complaint on you.

Thank You

Verified Support

Nov 02, 2017

DishTV Customer Care's response Dear AnanthaPrasad,

Hope you are doing good.

Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Nov 03, 2017

Updated by AnanthaPrasad OK

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Dear dish tv, you are having very very less number of tamil channels. Please add more tamil channels to the pack. Tata sky provides nearly 58 -60channels but dish tv has only 30 at max
Please add sun life, sun action, j movie, svbc tamil, vendhar tv, news18 tamil nadu, polimer news, mega musiq, mk tv, mk music, mknews, raj musix, raj news, vijay super, peppers tv, tune 6, vaanavil.

I have raised this same concern in may 2017, i was informed that action will be taken and the tamil channels will be increased in may or june 2017, but its been 6 months. No tamil channels have been increased.

Consumer number :[protected]

Nov 17, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear Sud16

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 17, 2017

DishTV Customer Care's response Dear Sud16

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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S

Sarathkumarb

from Hosur, Tamil Nadu

Jan 7, 2018

Hai,

Yes, DishTv is the only DTH service which offers less number tamil channels. Even your ally Videocon D2H is offering more than 60 channels.

thanks,
sarath.

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I got my setup box a year back. I recharged it for the first time with a pack of 290 + gst charges. Now i can't recharge my setup box by my own wish and needs. They had made it mandatory to recharge it only by 290/- pack. The setup box doesn't pick connection even in the slightest drizzles. Dishtv doesn't picks up phone and the problem is still persisting.

Nov 13, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear Abstergo

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Oct 06, 2017

Updated by Abstergo [protected]. But the Sim card is not damaged and it doesn't work. You can contact me on [protected]

Verified Support

Oct 07, 2017

DishTV Customer Care's response Dear Abstergo

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 07, 2017

DishTV Customer Care's response Dear Abstergo,

Hope you are doing good.

As per our conversation with you on [protected], you confirmed us that you are not facing any issue related to our services.

Regards,
Online Team
DishTV

Oct 07, 2017

Updated by Abstergo I didn't had any conversation with dishtv

Verified Support

Oct 09, 2017

DishTV Customer Care's response Dear Abstergo

Hope you are doing good.

We have re-escalated your concern to our team.

Regards,
Online Team
DishTV

Verified Support

Oct 11, 2017

DishTV Customer Care's response Dear Abstergo

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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A

Abstergo

from Lala, Assam

Oct 6, 2017

[protected]

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Address: 400709

I have dish tv connection for a very long time.in september, ton 23-he tv was flashing that my dish tv charging is going to be over in a weeks time by[protected].
On 23 thursday i paid rs 200 / for which i got sms from scb and alsoa receipt from dish tv.
The transaction id i got it today after calling the customer care of scb [protected] which was affected on 28-09.
Since the message was being flashed and i told them i paid and gave details of scb email and also their own receipt. They said they will extend for three day and tv was working till 02-10. Since i did not get any response which they said will revert in24 hours i paid rs 800 /again through hsbc on 02-10 for which igot sms and also receipt from dishtv. Hsbc informed the transaction 001239 and money was paid.
Iwas in touch thru emails and also thru customer care phone call. They cut off the tv on 02-10 may be late night.
No proper response coming. This is highly poor service. Since it is a corporate giant they can get away with anything.

Now iwant this organisation be taught a lesson seek your help.

Nov 21, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Oct 04, 2017

Updated by Madan Mohan Siddhanthi As of Now 2018 0n[protected] the Dish tv is not working

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear Madan Mohan Siddhanthi

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your correct 11 digits VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 17, 2017

DishTV Customer Care's response Dear Madan Mohan Siddhanthi

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Jammu, Jammu and Kashmir

Sir,
I am totally dissatisfied with dish tv connection because its very poor service and harass the people. Dishtv customer care centre harass me from last 3months he has failed to provide me a techician from dish tv care centre and i booked 3 complaints for dishtv customer care regarding signal problems but my complaint has closed without any reason. So i want to close my dish tv connection.
From:
Ganesh goswami
Vc no:[protected]
M. No:[protected]

Nov 9, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear Ganesh goswami

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 07, 2017

DishTV Customer Care's response Dear Ganesh goswami

We tried to reach you on [protected] but the number was ringing. Please write to us with an alternate mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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Address: Jhansi, Uttar Pradesh, 284204

On[protected] dd national channel was not telecast by dish tv with an excuse of that honorable court ordered that in coming india australia series's match days dd national channel will not be telecast and please recharge for below sports packages. So is it justified that you are denying to telecast national channel even the customer is using your services. If it is correct that which court has ordered the same?

+1 photos

Nov 6, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear Vivek 1989

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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U

uday chandra biswas

from Balurghat, West Bengal

Oct 5, 2017

Uday chandra biswas in place o[censored]day kumar biswas

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DishTV Customer Care's response, Oct 6, 2017

Verified Support

Dear uday chandra biswas

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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Address: Thane, Maharashtra, 401404

Website: www.dishtv.com

Dear sir
Maine aapke yaha 25 tarikh se request ki hai. Mujhe signle not found ki problem thi,
Me roj har 24 ghante me call karta hun. Mujhe 1 ghante tak hold kiya jata hai. Maine har call reccord kiye hai, aapke superwiser mera call hold karke disconnect karte hai. Hume pura shak hai ki aapaki system commission khake yaha ki kore electronik naam ki comp. Ni ko contract diya hai.
Jo kabhi time pe service nahi deti. Mai police complaint karne ki tayyari kar raha hun. Aapake call centre se mujhe kabhi javab nahi8 mila. Vo mera call lasat movement pe jake cut karte hai.
Mujhe mera samay or mera 10 din ka hua time ka nuksan ki badi khed hai.
Main social media par or kahi jagah par ye sab clips virul karne ja raha hun.

Nov 22, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear yogesh n patil

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 17, 2017

DishTV Customer Care's response Dear yogesh n patil

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Website: dishtv.in

I got this dish connection 4 months ago and now i am changing my home, the technician when appointed by dishtv said he will not deinstall the dishtv since the area is restricted for cable but they installed it perfectly without any issue and there are 20 dish tv connection at my society.

Also when told that i myself will deinstall it but come and reinstall to a new place, they said they are not able to install that in that area. Now should i change the room for one connection they are not able to provide service but keep calling for recharge.

I want my 1500 rs back. Take your dish. Take your wire etc. Charging so much money but worst ever service provided.

Old location to deinstall : kalbhor nagar, akurdi
New location to reinstall : mohan nagar, akurdi

Registered user: rahul kumar
Registered mobile number: [protected]
Provider : samarth sales services, shop no 4, saijyoti niwas, walhekar wadi road, chinchwad, pimpri, pune, mh
Mob no. [protected]
Cust care number : [protected]

If not able to provide service then return my money back

Nov 18, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

DishTV Customer Care's response Dear Nid1

Hope you are doing good.

We are sorry for the experience you had. Please share your VC number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 17, 2017

DishTV Customer Care's response Dear Nid1

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Nagpur, Maharashtra, 440025

3 months pay and 1 months free.
Means i received 4 months validity.
Family pack + hd family. I have recharged on july 2017 so my expired date on november 2017. But accident my hd family add-on delete on 2 oct 2017 then my offer was expired. When add on delete my mistake it was not given any confirmation or message when your offer will expire by deleting add on. When i contacted with support team they are not resolved my request.

Nov 29, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

DishTV Customer Care's response Dear abhijeet mandavgane

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 17, 2017

DishTV Customer Care's response Dear abhijeet mandavgane

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 412208

R/ sir
Myself dish tv consumer having dish tv register mobile. [protected].
I had facring signal not found error last 3 months.
I had make complaint with dish tv customers care centre by phone.
But getting poor response from customer care.

Please resolve my issue immideitely.
If not resolved at your end please advise me dish connection discountion.

Regardso
Hanumant sabale

Nov 7, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

DishTV Customer Care's response Dear Shubhanngi Sabale

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 07, 2017

DishTV Customer Care's response Dear Shubhanngi

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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Card number: [protected]

Sr no[protected] complaints reference.

But they simple call to me and ask like new issue..

I have asked several times to answer here.. But no response.

Trai also not supporting this about this issue.

If i ask the subscription amount dishtv care told no refund. I have dishtv policy about not refund rules. But they are not ready to answer her with link..

First don't go and buy dishtv

They are fooling people.. After buying connection.. Its happened to me..

After complaints here they are keep silent no use here.. Also

First stop buying dishtv..

DishTV customer support has been notified about the posted complaint.

Oct 04, 2017

Updated by jaganathanp Sir they are already ask money to solve the issue what to do

Oct 04, 2017

Updated by jaganathanp Already lot of days over my subscription amount is also not refunded.. Rs 546 i have paid but not even single second is not used.. till now..

Oct 05, 2017

Updated by jaganathanp Why your asking money again money through mail. I already told to answer here. You hiding the Truth. Telling not refunded my subscription amount. Please give TRAI policy not refundable by DTH providers rules and policies link in comment.

Oct 05, 2017

Updated by jaganathanp Dear TRAI,

Check how they blaming customer's after recharged.

They even nit check my status asking again to recharged..

Below answer from dishtv care.. irresponsible answers there not able give the here. Blaming customer's easily through calls and mails again and again 20 days same story answer's . Target is money ... Please look into this issue. I have attached my account recharged by me before 20 days still not active my truehd connection.

Dear Jaganathan,

Thank you for writing to Dish TV.

As per your telephonic conversation with our regional team, all the
relevant information regarding service visit and hardware related charges
has been shared with you.

Moreover, you have refused to pay the charges of hardware along with
service visit. Whereas your connection is out of warranty hence you need
to pay the charges.

Furthermore, you can contact us as below whenever you want to place your
request then we would be glad to assist you at that time.

Additionally, currently your VC status is deactivated hence you need to
recharge it. You can recharge your VC with minimum of Rs. 100/- in which
processing fee of Rs. 25/- along with 3 days pay later service will be
applicable as per your daily burn rate from next recharge amount.

For any further assistance, please write back to us or call us on
[protected].

Thank you for choosing Dish TV and giving us the opportunity to provide
you the best TV viewing experience. We value your association and assure
you of our commitment to serve you better.

Warm regards,
Asif Khan
Customer Service
DishTV

##You can refresh the VC by giving a MISSED CALL on[protected]Toll
Free) from the Registered Mobile Number.

For any assistance, please contact us on[protected]Local call charges
apply) or to get a call back from us, SMS: CALL ME to 57575 from your
Registered Mobile Number.
[protected][protected][protected][protected]

Your service is not good . till no solution to my problem. please reply
here what you have try to say... please comment with reason

https://www.consumercomplaints.in/dishtv-my-true-hd-connection-issue-is-no
t-solved-after-subscription-15-days-over-also-subscription-fee-546-is-not-
refunded-c1716222, Call back is required. VC NO-[protected]

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S

Sangram Bhosale

Oct 4, 2017

I have a doubt on dd national channel whether it is a government or private channel?. If it's a government channel at free of cast, whats the reason behind stopping of telecasting at the time of IND VS AUS live match?. If its a private channel why should they(SUN DIRECT) telecast after expire of our recharge period?.

Reply

DishTV Customer Care's response, Oct 17, 2017

Verified Support

Dear Sangram Bhosale

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Kolkata, West Bengal, 70010r

I got a flash message on my tv on[protected] that recharge with rs 4490 and get 12 months free but when i recharged i got only 7 months and 22 days. Inspite of complaints to dish tv they are telling there is no such offer from dish tv.
Dish tv is only misleading people and making fraud and saying that u should have take a screen shot of that.
Just poor service.

Nov 18, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Ipsita Mandal Senapati

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 18, 2017

DishTV Customer Care's response Dear Ipsita Mandal Senapati

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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P

pal999

from Ahmedabad, Gujarat

Oct 3, 2017

Dear Sir, madam, Re-inserting VC card is not working
It only shows 402 error.
Vc-[protected]
I clean my VC card with clean cloth, restarting TV with main power supply but it only show 402 error.
Please help to fix this kind of problem.
Thank you.

recharged with 4490 for 12 months but got only 7 months and 22 days - Comment #2869932 - Image #0

Reply

DishTV Customer Care's response, Oct 3, 2017

Verified Support

Dear pal999

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Oct 18, 2017

Verified Support

Dear pal999,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 411033

Website: www.consumercomplaints.in

Hi,
I am dish tv customer, i have a complaint against dish tv for not telecasting dd national of ongoing cricket series of india-australia 2017, especially 4th n 5th one day match. Which according to them (Dish tv) that court had taken out telecast rights of cricket series from doordarshan.
Dish tv has cheated us and they also shown disrespect & violated of govt. Direction of showing dd national channel during indian cricket matches free on air. This is clear case of forgery & fraud, here i appeal to take stringent action against dish tv that they should never ever in future cheat their consumers.

Yours faithfully

Sunish sp
+91-[protected]

Dish tv vc no.[protected]

Nov 6, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Sep 28, 2017

AmitMr38's response Contact number is [protected]

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear AmitMr38

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Sunish SP

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 04, 2017

DishTV Customer Care's response Dear Sunish SP,

Hope you are doing good.

As per our government terms and conditions, DD National will not be available on the match days of the ongoing cricket series.

Regards,
Online Team
DishTV

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A

AmitMr38

from New Delhi, Delhi

Oct 3, 2017

I am dishtv user and having vc no [protected] namely Amit Maurya. They are fooling people they charging 430 RS. Monthly and still i am not getting star sport channel in HD. What the hell is this.

They are charging more than market rate.
Please help me. @dishtv.
Regards
Amit Maurya

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DishTV Customer Care's response, Oct 3, 2017

Verified Support

Dear AmitMr38

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Oct 4, 2017

Verified Support

Dear AmitMr38

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [email protected].
Have a nice day.

Regards,
Online Team
DishTV

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R/sir
My vc no for dth services is [protected]. Platform no 193 chanal name is
DD
national. Chanal provided us live cricket matches. But now DD is not live
the match what is problem. There a massage show By order of court chanel
not live for cricket matches. But on other DISH FREE services box avilable
for matches. Sir we pay monthly charges & GST also therefor we not seen
this type services and who pay only one time they seen. R court order ban
only selected DTH providers or all providers. Tell Us . We lose more money by this order these compnys get more benifits now caustomer add a new plan for chanel and DTH company get more benifit. If court order apply on this company. Or other dish free compnys are not under TRAI please clear me . If DISH TV or other paid companys ban this chanel free service provider not ban this.

+2 photos

Dec 11, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

DishTV Customer Care's response Dear Ranvir Singh Tewatia

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Nov 09, 2017

DishTV Customer Care's response Dear Ranvir Singh Tewatia

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV"

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Address: 110059

Hi cv no - [protected]

Broadcast of dd national is stopped and the reason written is "dear subscriber, as per the order of the hon'ble court, dd national channel will not be available on match days of the ongoing cricket series".

My query to this is
1. Which court is it - supreme court, district court...
2. Case no or application no in which this statement is given by court.

As per my knowledge on feb 2015 supreme court gave decision for cable operators and not for dth customers.

So please resolve my issues and start my channel and the match broadcast.

Nov 18, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Rajeevbiharsharif

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 18, 2017

DishTV Customer Care's response Dear Rajeevbiharsharif,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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R

Rajeevbiharsharif

from Noida, Uttar Pradesh

Oct 2, 2017

Dish tv dd national channel is not release during match, this is fraud, cheater,

Reply

DishTV Customer Care's response, Oct 3, 2017

Verified Support

Dear Rajeevbiharsharif

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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Address: Faridkot, Punjab, 151203

Website: Dish tv

Why dish TV off dd national channel on match day.other dish gave telecast on dd national but dish TV forcing his customers to pay for cricket channels...rubbish fake dish TV other DTH services r not allowing or forcing to pay for channel...high court order dish TV DTH k Lia hi hai ...fraud

Nov 17, 2017

Complaint marked as Resolved

Sep 29, 2017

Updated by Gagan kakar Why dd national channel not working on match day

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear Gagan kakar

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Oct 17, 2017

DishTV Customer Care's response Dear Gagan kakar

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Pune, Maharashtra, 411045

Website: Dish TV.in

Hi cv no - [protected]

Broadcast of dd national is stopped and the reason written is "dear subscriber, as per the order of the hon'ble court, dd national channel will not be available on match days of the ongoing cricket series".

My query to this is
1. Which court is it - supreme court, district court...
2. Case no or application no in which this statement is given by court.

As per my knowledge on feb 2015 supreme court gave decision for cable operators and not for dth customers.

So please resolve my issues and start my channel and the match broadcast.

+1 photos

Nov 20, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

DishTV Customer Care's response Dear Gktinsmile237,
Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Sep 29, 2017

Updated by Gktinsmile237 Please show the image or any other evidence which shows that the message displayed by you is correct and given by court.

If no such evidence is available then I will ask for compensation for such harassment.

Oct 01, 2017

Updated by Gktinsmile237 Today also the telecast is closed.

Still no answer or evidence shown.

How can u do such a fraud.

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Gktinsmile237,

Hope you are doing good.

Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Oct 04, 2017

Updated by Gktinsmile237 What happened I showed you the documents which clearly state that supreme Court has told DTH operators not to stop the telecast.

Hope u will answer me soon. Or be ready to stand in court.

Verified Support

Oct 05, 2017

DishTV Customer Care's response Dear Gktinsmile237,

Please share your registered mobile number so that needful can be done.

Regards
Online Team
DishTV

Verified Support

Oct 18, 2017

DishTV Customer Care's response Dear Gktinsmile237

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Website: www.dishtv.in

I received a call from dish tv that i can avail hd service starting at 100rs. Per month (25rs. For first month) with base pack as bharat pack.
But now the are rejecting it that it is not possible to use hd pack with bharat pack and added family hd pack without changing base pack.
I have recording of the call, and send the recording to their mail but received no response.

Very bad customer service.

Nov 11, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

DishTV Customer Care's response Dear Aman Vikal,
Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Aman vikal

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

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Address: Nashik, Maharashtra

Today was match between india vs australia 4th odi. When i switched on dishtv then i press the number 193 that is dd national channel i was totally shocked when see the msg. (Msg was shown in pic please check pic which is uploaded with this post.

Please unblock the channel dd national

Date :28 sep 2017
Time : 7:15 pm
Name:bhausaheb sanap
Email:[protected]@yahoo.com
Mob:[protected]

Nov 3, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

DishTV Customer Care's response Dear Sanap Bhausaheb,
Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Oct 01, 2017

Updated by Sanap Bhausaheb not satisfied with your service

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Sanap Bhausaheb,

Hope you are doing good.

We would like to inform you that as per court Terms and Conditions, DD channels will not be available on the match days of the ongoing cricket series.

Regards,
Online Team
DishTV

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A supreme court bench said the indian cricket team games’ live feed received by prasar bharati from content rights owners was only for the purpose of re-transmission of signals on its own terrestrial and direct-to-home (Dth) networks, and not to cable operators.

It is clearly stated that dth can telecast dd national, but dish tv has stopped its telecast on 28-sep-2017 and an advertisement has been made to subscribe an add on sports pack to watch the live cricket match.

+1 photos

Nov 4, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2017

DishTV Customer Care's response Dear Samujjwal Dutta,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Oct 03, 2017

DishTV Customer Care's response Dear Samujjwal Dutta,

Hope you are doing good.

We would like to inform you that as per court Terms and Conditions, DD channels will not be available on the match days of the ongoing cricket series.

Regards,
Online Team
DishTV

DishTV Complaints & Reviews

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DishTV reviews & complaints page 135

pick by channel option

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not uninstalling and reinstalling the dish to another location

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national channel is stop during match

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false claims by dish tv customer representative

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blocked dd national channel when match start...

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