DishTV Complaints & Reviews

I had done recharge of rs 1131 from dishtv's online website.
I used wallet recharge method for the payment and i paid the amount using paytm wallet. I didn't get any transaction details from dishtv's website as i was presented with feedback dialog when payment was completed. I never received any recharge successful/failure sms. I contacted my bank and they said that payment was done successfully so no issue at their side. I tried contacting dishtv's customer care many times but their service is worst. I had explain from the start each time i call to their customer care service. I want to ask dishtv, isn't it possible that payment is successful (You received money on your account) but recharge is not done for any technical reason. How can i provide transaction id in this case if i don't have any?
And why there is no much delay in updating the amount, its been 2 days and still no refund else the amount has been updated.

Hi team,

I had faced channels running issue from last many days, when i had complied regarding the same your team said that i had paid then they will send executive and they will solve this issue, even i had not raised any request for dish change and after changing dish and new setup box i had faced this issue many times, i had already complained regarding in june and then they had solve, all this issue faced by backend system, its simple a fraud that stop running from backend and then said customer to pay money otherwise your channels will never run, then why i had recharged my dish if your team never provide any solution and stop all channels.
I want to stop my services with dish tv, please refund my money which i had paid for recharge.

Dear all,

12month recharge issue
I also spoke in the service center but she said that the mail has already been done.

Tv9 deactivated advance request already given to customer care but package not changed by customer care

The service center has also implemented the compliance
Complain number[protected]

My recharge details attached
Vc-[protected]
Name-vimal c tanna
Mo.[protected]
Package-swagat pack-199
12 month recharge amount-1910
Recharge date.[protected]

Please reply by urgently

Hi,
It’s not complaint, but due to unavailability of procedure for change in package, i have to write like
This. My name is siddiq and my smart card number is[protected]. And i had
Recharged my account through coupons with amount worth 650 rupees last month.
Now i want (All sports channel + all malayalam channel) package. So, please give me above mentioned
Package, if have any problem then please tell by messaging me on my id - pranab. [protected]@gmail.com or call me at my mobile[protected].

Dear sir/ ma'am,

Below mentioned is the subject and email sent to [protected]@dishtv on 11th nov 2017 and 13th nov 2017:

Sub: north: all sports quarterly pack not activated.

I have recharged v. C no [protected] with rs - 891 (All sports quarterly pack) for 3 months as mentioned in the dishtv.in website. Screenshot of the website is attached with this mail.

After the recharge i checked messege displayed in t. V - my account. And i realized the recharge has validity for around 2 months only not 3 months as mentioned in the dishtv website. I contacted the customer care rep. They informed me the price of all sports pack for 3 months will be around 1100 rs.
I seek clarification on this issue. I made payment of 891 rs for 3 months all sports pack. But now i feel cheated. Kindly do recharge my account as mentioned in the website.

Sincerely,

Yesterday i asked dish tv people to install 2 connections at my home. By default one has to primary and other one secondary which will fall in category of muliple connection.
As both the connections were registered on same name.
But with the negligence of customer care people. They charged for 2 individual connections.
Now we are calling them but there is no one to answer.

Please this vc number per wrong recharge huva hai please correct vc number per recharge transfer kijiye

Wrong vc number is. [protected]

Recharge txn id.ROER54089012

Correct vc number is. [protected]

Complain is ragister please arjent transfer recharge

I have change the register mobile number because this number simcard loss so chage the number and new number is [protected] i have first register the number but recently i have lost yhese simcard just i have register so i will not change of dishtv packages or important messages of dishtv so i will change these previous number and added the new no...[protected] so please chage the previous number connection name of mr. Shridhar gawas

Registered mob no: [protected]
Vc no: [protected]

I had done recharge of rs 1021 from dishtv's online website.
I used wallet recharge method for the payment and i paid the amount using paytm wallet. I didn't get any transaction details from dishtv's website as i was presented with feedback dialog when payment was completed. I never received any recharge successful/failure sms. I only have details of paytm transactions. I contatcted paytm customer care they are saying that payment was done successfully so no issue at their side. I tried contacting dishtv's customer care many times but their service is worst (Don't reply on the mail, calls get disconnected automatically). I had explain from the start each time i call to their customer care service. They didn't logged my complaint as there is no transaction id. I want to ask dishtv, isn't it possible that payment is successful (You received money on your account) but recharge is not done for any technical reason. How can i provide transaction id in this case if i don't have any?

They are just making fool to customer!! I would recommend never buy dish tv connection. Just 2 days back i have subscribe their super family pack. Today when i switched on for cricket it was not available. Once i inquired from customer care i came to know sport channel will not work when there will be cricket!! What the #...!! I have very bad experience with dish tv. Please never by this connection. #bycottdishtv, #frauddishtv, i would urge its management to stop making fool of customers and show only facts without t&c *

Hi

Iam using dishtv for the past 8 yrs

And my mobile number has changed the old mobile number is [protected]
Is not working and i want to change it to [protected]

Now i hav replaced with dish hd receiver and renewed my subscription but still iam getting the old mobile number only even if i want to check online status or online recharge also

Sir my v.c no is [protected] and name is dheeraj kumar
my register mob no is [protected]
sir i rechrge my dish tv but i rechred other v.c no and the vc no is [protected] pls help me trnsfer this ammount in my v.c no pls and the ammount is 1529
thanks

Dear sir madam i mistakenly recharge the dish tv no. [protected] instead of [protected]. Then i request to customer care that please reverse my balance in my dish tv account on 03/11/2017. But payment is not credited till date he saying only your complain is resolve in 1 hour. But its not resolved in 72 hours. I am trying to contacting customer so many time but executive saying is call you after somtime but he not calling not resolving my problem.

Im dish tv customer from 2 years and i accidentally recharged wrong vc. After recharging i contacted the customer care and lodged a complaint for transfer of money from wrong vc to my correct vc. My registered complaint no. Is[protected]. It's already more than 72 hours and nothing is done by them to resolve this issue. Also, evertime i call their customer executives, they keep on repeating the same thing that issue will be resolved in 24 hours. So, after running out of patience and harassment from last 3 days, i'm want to lodge a complaint against dish tv.

I am sorav vc no [protected] i want to change my package to super family pack so pls change it my no is [protected] pls change it fast i cant change it because the no and email that i registered were uncontactable so when i forget password nowpassword will go to old no and email and now i have to change my pack so i want to reset my password quickly

I am having this problem from last 4 days, i have complaint this issue before as well about no signal (301) technician came and changed the mono l. N. B and charged 177+350 on 13/09/17 then again after few days the same problem occurred again thr technician came and changed the setup box and charged 413 on 25/09/17 and now again i am facing this problem, i am contacting the same person from dishtv to resolve the problem everyday he is saying i will come or send other person but no one is coming. There is 3 months warranty for both. I want strict action to be taken. I am not able to watch tv and paying unnecessarily. My vc no is. [protected].

Mai pahle big tv use karta tha, big tv ke band ho jane par mai dish tv ka order book kiya
Order bok karte samay 2000₹ coupon dene ke liye kahe the
Par mai set up box laga liya to kah rahe h ki app ke pack me aisi koi offer nahi h
To mujhe batiye ki mujhe yah offer milega ki nahi
Name - ramesh kumar choudhary
Vac no - [protected]
Contect no [protected], [protected]

The dish tv service is pathetic to the core and the executives behaviour is very arrogant.
My service request[protected] which was raised on 31st oct for non working settopbox was closed on 02 nov by providing me a refurbished stb which was of a older model than what i had. They charged me 610 rs for the same.
The refurbished stp stopped working 90 minutes after the technician left and i had to raise 1 more request since they closed my old request. The new request number is[protected] which you had provided an sla of 24 hours. Your technician visited home and said the refurbished box is faulty and require replacement. There is no sign of the technician even after 24 hours. I have called your technical center multiple times enquiring about the status and i am been informed to wait for 24 hours.
It is more than 3 days now there is no eta. Your service manager mentioned than he would provide me a old box and thats what he can do. If i do not need an old model then wait for a week. His contact number is [protected]
If this is the kind of arrogance you guys behave with customers then i would not hesitate to file a complaint in the consumer court forum. I am a dish tv subscriber from 2006. For being your customer for 11 years this is the kind of treatment you provide. Shame on you guys. Please shut your shop if you cannot cater to customers needs.

Vc number: [protected]

My name is rajiv, my vc number is [protected]. I was using swagat pack from last few months but this time when i recharged on 1novembr for this same pack with the amount of 300 bt this time plan is changed by ur peoples. They changed my plan swagat to bharat without any confirmation to me n even they didn't inform me for this change. Now i cnt see any channel. From last three days m continuously calling on customer care to solve this problem bt no body give me proper response even and some time they disconnected my call in between and they saying they can't help me in this n saying that i have to pay more to resume all channels.
I belong to middel class family i can't pay more money as now it's beyond my budget so pls resolve my this problem and change this plan in my old plan.
Hope u people contact me asap.
Thank u
Rajiv kumar
Vc number: [protected]
Email id: [protected]@gmail.com
Contact number: [protected]

Hi, it has been more than 10 days that we are following up with dishtv to solve the connection problem but there is no proper response and resolution. We have paid all the required amount but still not able to see the channels. While talking to customer care, they always promise to get this done in 24 hours but then no calls, no visits thereafter. We have called more than 10 times to customer care and local sales office but then no one turned to be good and provided resolution.

We are now reaching out to higher level at consumer complaint to broadcast this pathetic service from dishtv and customer dissatisfaction.

We are residing in pune/pimple saudagar area (400117 area code) and registered with annual package from dishtv. After registration, it worked for 1 month and then after next payment it stopped working.

I request dishtv to make his service more responsive and trustworthy. Else customers will loose hope and stop using the services.

Request a call back for quick resolution. My client number/vc no. Is [protected].

Thanks.