DishTV Complaints & Reviews

Today was match between india vs australia 4th odi. When i switched on dishtv then i press the number 193 that is dd national channel i was totally shocked when see the msg. (Msg was shown in pic please check pic which is uploaded with this post.

Please unblock the channel dd national

Date :28 sep 2017
Time : 7:15 pm
Name:bhausaheb sanap
Email:[protected]@yahoo.com
Mob:[protected]

A supreme court bench said the indian cricket team games’ live feed received by prasar bharati from content rights owners was only for the purpose of re-transmission of signals on its own terrestrial and direct-to-home (Dth) networks, and not to cable operators.

It is clearly stated that dth can telecast dd national, but dish tv has stopped its telecast on 28-sep-2017 and an advertisement has been made to subscribe an add on sports pack to watch the live cricket match.

As per today scenario every dish operator want to earn more money by thousands of way lay they have but now they found new way to marauding more money from there customers. They switch off dd national channel for any sports game due to supreme court order. And give options to activate there sports add-on to watch that games. Which cost approx. 90 per month.
How cheap they are..
Shame on you...
How low you will fall down...

If you have any bashfulness which you don't could you please tell me under which notice no. Of supreme court you ban this channel.
Fyi
I think you open new personal supreme court which only gave propaganda which suits you earning capability... Wtf

First don't go and buy dishtv

They are fooling people.. After buying connection.. Its happened to me..

After complaints here they are keep silent no use here.. Also

First stop buying dishtv..

Hi everyone (Consumers) please see my complaints when it's raised and see the date and solution in the below link..

https://www.consumercomplaints.in/dishtv-setup-box-truehd-activation-issue-c1704...⇄

https://www.consumercomplaints.in/dishtv-setup-box-truehd-activation-issue-c1704...⇄

Dear sir,
I am a dish tv customer vc number [protected]. On 18/09/17 while watching suddenly broadcasting stops and after various complaints the issue is not resolved. Even they changed our rs.99 plant into rs.85 + gst (100 rs total) plan on their own behalf without our consent and with that plan they said it is compulsory to take some super sport pack of rs. 42.62 + gst (55 rs approx) and we need to take and use it with rs 155.
But even on their website there are no such conditions mentioned. Services are being stopped from 18/09/17 and they are forcing us to give extra 200+ 50rs gst for technician visit to them but as an engineering graduate (Ece) i have checked there is no problem on our side, antenna is receiving signals from their nss6 satellite and in proper condition. After a mail complaint they are continuously calling us and forcing us to take that changed plan and compulsory plan with technician charges where their is no need of a technician.
Please look into the matter,. Hoping a good response from you.

Thanks & regards
Aditya
[protected]

DearSir my name is satish devidasrao epper my vc number is [protected] my old registered number doesn't getting messages please i have change my old registered mobile number to my new mobile number [protected] its urgency i wanna change my normal dish settop box into HD

Thanking you...

Swagat packs active on dated 16/6/2017 but i give hd sbt on dated 18/06/2017 and my last recharge date is 07/02/2018 but i have see the my account information last dated changes into 07/11/2017 why and check it.
[protected]

My vc number [protected].in my package it is said me marathi channel will be shown, but from last september 2016 the channel is not shown, i want refund of that channel, it is said that the issue is under discussion than why it is mentioned in the package, also there is no intimation by any system messaging service, mail service given to my number regarding no broadcasting of this channel. Setup box suddenly stopped working and i was given new setup box by charging rs.415 inculding 18% gst, question is why my old setup box was taken back.. The answer was the same box will be given to repaired and given to other customer.. Also the warrant of replaced setup box will be only 3 months... I m filling the case in court against dishtv with all the proofs and call record done with customer care and the franchise holders... Who is looting people with new tricks.

I am using services of dish tv for the last 7-8 years now. However offlate the service a quality has gone rather down.
My set top box stops working every 45 days and on raising complaint i i am told that official with visit my residence and i will need pay for the services of the person visiting
I think i there is something drastically wrong with the way company is trying to charge it's customers.

Please let me know how is it my fault if the set top box stops working on regular intervals and why i am i being asked to pay charge for raising concern about poor quality and also getting my set top box in order.

I am also surely going to raise in appropriate so coal media forums as well the regulatory body

My vc number is [protected].

Regards
Pankaj
[protected]

Dishtv — change the number

My vc no. Is [protected] and i want to change registered mobile number because i have lost my mobile with this no.[protected] which are providing by me as a rmn no. On dish tv... So please change this no. [protected] to [protected]... This is very helpful to me... Regarding to this pls check this mail or complaint and help me... I tried more time with my new no. But no any result are provided...
Complaint comments read comments

Recently we have switched our dish tv from sd to hd.

Kindly deactivate our old sd accounts and activate only the hd accounts.

Sd vc#
[protected] (Mob#[protected]

Hd vc#
[protected] (Mob#[protected]

Also note there is a pending action from your side on crediting rs. 2, 000 actually paid online to new account [protected] on 28th august 2017 but later moved automatically at your end to the old account [protected].

Hope you will do the needful as the case is pending for over a month and reach me for any further information.

I have purchased dish tv hd set top box and have subscribed for hd package of over 4000 rupees.. I have paid almost 2000 for the dish tv activation.

Dish tv technicians have not properly installed the dish tv antenna and the wiring is also not properly done. The wire is left to dangle around the building right from the terrace to the ground floor.. Causing nuisance to the residents.

I have already paid for all the hardware and service charges to the technician. An, they have done a shabby work. I have been calling numerous times over the last month to the customer care/escalation departments etc... I have also spoken to the area service manager... Still no technician is coming to put it in place.

The technicians who call are also rude and disconnect calls and then put in wrong comments and close the requests.

Since, i have tried all the options and waited for a long time, this has caused a lot of stress to me and the people who stay here as the cable is going throuh thier windows. I ask dish tv to kindly take all your belongings and please refund every penny i have paid.

This is totally unacceptable service.

Card number: [protected]

Dishtv provider told like below.

I need please clarify, why your are not tell before recharge, your box is out of model, simply told you dvr is deactivated condition need recharge first to activate.

Afert recharge my account, i ask to active then only told dvr need to change without proper reason. But i told not able to pay for new one not new one refurnised dvr and please return my money. But again, only you told not refundable only option is get the refurnised dvr. Two days gone but no proper reponse clearly, why my dvr is not able to active same answer repeatedly change the dvr and charges need to pay.

I have go through and asked what are the dvr models supported, simply manager replied about software version. Then i clarify not software i need hardware details, he asked few mins to find it. But as a customer i know the dvr model supported by you. But old version which is ch-7900 is supported and my dvr ch-7900s hd is not supported. Which is higher version i asked he told need 24 hrs to discussion about that.. And tell you. And also ask why your not tell about hardware not supported at time of recharge with clearly software and hardware reason.

He told a good story for example you have andriod phone old phone will not support new software version and new phone only support.

But my question is old phone supported older verion also working right now in the market. Why you push me to buy new one.

As per your details old dvr is supported with old version and new one is with latest version according to your explanation am i right.

So your not able to provide good solution till now, totally blaming hide the truth. Asking time only...

Note :
My sundirect is working for 15 years without hassel. But yours only few years need to change dvr. How they provide for old dvr till now properly viewing.

Nobody have old dvr before 2013 purchased customers. Totally all connection who bought before 2013 has changed to new dvr.in my place itself have old dvr using your service.

Why you have uncompatible hardware to me. You think people (Customer) are foolish.
Regards,
Jaganathan.

Simple told refurbished setup box need purchase and technical person visiting charge totally around 700.

Not refundable my recharge amount 546 and also not provide free of cost service new box.

They repeating the same everyone in customer care. Without changing the words.

My box is purchased dishtv truehd+ with recording facility in 2013. My box is good condition. Only problem is not able update software to active. But pushing me buy new refurbished one to solve. Customer care toll number give by dishtv.

Dishtv provider told like below.

I need please clarify, why your are not tell before recharge, your box is out of model, simply told you dvr is deactivated condition need recharge first to activate.

Afert recharge my account, i ask to active then only told dvr need to change without proper reason. But i told not able to pay for new one not new one refurnised dvr and please return my money. But again, only you told not refundable only option is get the refurnised dvr. Two days gone but no proper reponse clearly, why my dvr is not able to active same answer repeatedly change the dvr and charges need to pay.

I have go through and asked what are the dvr models supported, simply manager replied about software version. Then i clarify not software i need hardware details, he asked few mins to find it. But as a customer i know the dvr model supported by you. But old version which is ch-7900 is supported and my dvr ch-7900s hd is not supported. Which is higher version i asked he told need 24 hrs to discussion about that.. And tell you. And also ask why your not tell about hardware not supported at time of recharge with clearly software and hardware reason.

He told a good story for example you have andriod phone old phone will not support new software version and new phone only support.

But my question is old phone supported older verion also working right now in the market. Why you push me to buy new one.

As per your details old dvr is supported with old version and new one is with latest version according to your explanation am i right.

So your not able to provide good solution till now, totally blaming hide the truth. Asking time only...

Note :
My sundirect is working for 15 years without hassel. But yours only few years need to change dvr. How they provide for old dvr till now properly viewing.

Nobody have old dvr before 2013 purchased customers. Totally all connection who bought before 2013 has changed to new dvr.in my place itself have old dvr using your service.

Why you have uncompatible hardware to me. You think people (Customer) are foolish.
Regards,
Jaganathan.

Have purchased one dish tv on 21/07/2017. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my debit card on[protected]. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.

My name is suvro chakraborty and i am an existing customer of dish tv my vc no is [protected] and register mobile no is [protected]. Today i have called 9.30 am at your customer care for change my pack after conversation she told me your pack will be change after 15min and she told my what is my new pack switch off date etc.. After 1 hour i shown that no change effect then i have called 2nd time at your customer care the boy told me that no changes have done previously that guy also do not know what is the charges of hd add on pack, he misguided me to take another pack. For this pathetic customer service i have wasted my mobile bill rs 50, by this you can guess how much time i spent to talk with him but not any change effect.

Dear dishtv
Your channels are so good to be true. But only one thing i have to request. Last week at saturday, there were six english premier league football matches at the same time. But u only show only one game that day. I am the crazy of the premier league. My advice is that you must show at least 3 matches next time. So please think about it next time. Thank you for your operation.

I am lalitprasad from ahmedabad my old vc no. Is [protected] and new is [protected] i had upgrade my sd setup box to hd on 3/09/2017 the service person on that time he changed on set-up box and he didn't change lmv

He said that lmv is not available at this time i will change tomorrow morning but he didn't come at next day. He came on 5/9/2017 and he changed lmv but hi didn't make dish aliment he said i will come tomorrow for aliment but till he doesn't come i have alleredy make online complaint 3-4 time, i have email [protected]@dishtv.in and [protected]@dishtv.in more then 5 time but i don't get any response from costumer care and services time.

Really i am fed-up from dish tv service and i want to disconnect my dish tv connection. With my balance amount and hd set-up box instillation charge.

I have not got proper response from regional had ahmedabad from last 10 days,

Thanks
Lalitprasad

Star sports select sd 1 & 2 kab se milega sir? What is main reason - not to add these 2 channels? Give us a reason please? We all are repeatedly demanding these from last 6 months, and getting the same reply again & again..
Why should customer face problems against dish vs stars war for a long long time.
We are missing a lot of international sports action due to non availability of these channels.
As a cricket fan - we miss lot of cricket action like - england v south africa 2017 series, england v west indies 2017 series, bangladesh v australia 2017 series;

Tata sky & airtel & big tv already started these channels form the beginning, even local cable operators are running these channels, dish tv are running with a long gap behind.
It seems that dish tv do not have any plan to add these channels.

Hello all,

Please must read before dishtv recharge.

I recharged my dishtv account 015169xxxx for 6 months package and after some days i got dishtv recharge message again.

When i reported this issue with dishtv customer care service, e then they said the dishtv package was auto upgraded that’s why the balance has been detected from your account. Even those i didn’t send any package upgrade request.

When i asked him to return the balance back to my account, then they said that is not possible because billing is done.
And giving me some benefit as mentioned in below mail, not to viral this issue to social media.

Got the following response from dishtv customer care:-
Dear xxx,

Thank you for writing to us.

As per our telephonic conversation, all the relevant information regarding
Waiver and billing related issue has been shared with you.

Moreover, we process for rs.45/- against your connection but you refused
For the same.

Your next recharge date is 20/sep/2017 and next switch off date is
23/sep/2017.

Furthermore, we wish to inform you that we have shared the feedback with
The concerned team, who will certainly evaluate it and take appropriate
Action for making your experience with us seamless and delightful.

For any further assistance, please write back to us or call us on
[protected].

Regards,
Jitender

So i recommended do not use the dishtv service and should not recharge your dishtv account for number of months, because this may the new business policy of dishtv to generate the revenue.
Please let me know if anybody planning to file case in consumer court. So that other people shouldn’t face this issue in future.