DishTV Complaints & Reviews

I have been having basic 301 error and kept calling dishtv customer support in may and no one shows up for days and finally the guy comes after 5 days and replaces the set top box and it took more than 30 min to boot and he said first time it's like that and took the money and never gave a remote and left. Then for few days i was stuck with 30 to 45 min of start up time of the set top box. Again i kept opening complains and no one shows up and end of the day they closed the complains without my permission.
Almost 10 days of trials, one guy shows up and nicely told me that the adapter is bad and replaced it and took 300 plus visiting charges and leaves. Everything looked alright and it worked for 15 days and then heavy rains for few days and then again 301 error. Again kept calling and opened complaints and no response. Finally one day one technician comes and checks and says the problem is with the set top box and tells me he doesn't have a new set top box and said he would come back with a new set top box. Actually i explained that i am in the 1 month warranty period but no response again. This entire week i kept calling and no one came. Really frustrated and feel terrible looking at the way the companies are dealing with their customers. Bad service!! Money and time gone chasing these people. Wake up dishtv!!

Dear sir/madam,

Few days no signal found massage has been display on our various channel like sony, sub, &tv & all movies channels showing a massage no signal found
Please do naccessary as earlist as posible i am suffring the problem atlest five days ago and in bareilly we have not the number of any service providor.
And the picture quality is very poor

My v. c #[protected]
+
Issue:
I have taken south all sports pack which is 275 rupees per month and i have recharged on may 13 2016 for 6 months, which should expire on november 13 2016 but its been updated in your system that it will expire on sep 21 2016.. which is completely wrong.
Please change the expiry to nov 13 2016 immediately and i have not opted for hd channels, your team has intentionally did that without my permission

I had complained several times to dishtv customer care about the flashing vc number of my tv screen but thety are unable to solve a problem and it is flashing 5 times within few seconds on the different places on my tv screen and within the time span of 10 minutes it is so irritating to watch the dishtv with such situation it will be really help full if consumer complaints foram can help me to solve my problem

My registered mail id with dish tv is [protected]@gmail.com

I am very upset to know your failure to activate my vc no [protected] which was recharged in advance on due date 9th of july 2016. till today my aaccount is not active. what's wrong with your services???

There was no reception or picture on tv since morning 1100 hrs to evening 2030 hrs. Sent 4-5 call me sms to solve problem.In response i received very poor service from your end which was not expected from dish tv. Remedial action may be exercised.

Wrong recharge dishtv vc no [protected] amount rs 1000 correct vc no [protected] Trans I'd[protected] please transfer to correct vc no.. I gave wrong no to dealer. Recharge from Airtel money of durga [protected]

Dear sir
[protected] dish tv receiver 3 days before recharged for 3 months but still not activated.please check there.
It's showing 102 channel number deactivated your card.this signal is found here.please check and give to active signal.kindly requested

Mera dish tv vc no - [protected] hai, registered mobile no - [protected] hai, mere paas dish tv ke 3 connection pehle se chal rahe hai, maine 4th connection ke liye date 4/7/2016 ko dish tv ke customer care se baat hui, mujhe bataya gaya ki, aapko hd connection diya jayega jiski cost 1800 rs. hogi aur ek offer bhi diya gaya ki hd connection lagwane par muti chennel ke sath aapko hd chennel bhi dikhaye jayen. jab connetion lagane ke liye 6/7/2016 ko engineer aaye to 4th connetion laga kar aur yeh keh kar chale gaye ki 15 minute ke baad tv ko off karke on kar lena hd chennel activate ho jayenge, jo mera 4th connection ka vc no - [protected] hai. aur aaj 8/7/2016 abhi tak koi bhi hd chennel nahi dikhaye ja rahe hai. ab customer care par baat karne par sab apne baat se mukar rahe hai. jabki mere paas 4th connetion ke liye pair khali hai to main hd chennel kyu lagwata. is parkar dish tv walon ne mujhe wrong information dekar 1800 rs. loot liye. ab iske khilaaf kya action liya jayega, kya help ki jayegi. main nahi jaanta. main apne sabhi connetion ko band karne ke liye request kar raha hoon tab bhi nahi karte. kya karu aap hi help kaijiye. dhnywad.

Hello,
I have one set top box with vc card which i got from my uncle as he was not using it from almost 8-10 months. Can you guide me how to activate the card & recharge it. I am unable to recharge also. Vc # [protected] as i tried it many times to reacharge the card and result is "details not matching". Also tried switching off & removing the card and re-inserting again, still no use.

Simply, if i want to describe dish tv then it is totally fake...they are not responding my complaint messages...olmost before 1 month i called them for cutting extra charges and when i request them to talk to their enior authority then they cut call...and after then they cant recieve my call...i totally explained my problem...and clearly they are in fault so their representative cut call...

They are not supposed to run a company...they are cheaters...i simply advice to evryone who supposed to take service of dish tv that they dont do so...their service is very very poor...they were cutting charges without any reasons...

Post getting sms for movie on demand service free in my mobile, i recharged my dish tv account vc no. [protected] on 7th of july 2016
But mod service is not activated yet in my dish tv.
Kindly get this checked and resolved asap.

I have been complaining about my sd conversion to hd + and has also complained to the ceo desk. It's only the cx care is calling and to gain leads has been passing the buck to the sales dept. I have been receiving calls probably from ceo desk where 1 miss call and no follow-ups. The issues from ceo desk about a couple of months was resolved, i don't understand why it is delayed now.

Very bad service and treatment with customers by dish tv.
1.in case your stb not working/issue with stb then, company will collect your old stb give you another one which is used and repaired (not new one) with charges of rs. 350 + s tax with only 3 month warranty + visiting charges 150 + s tax.
2. customer can not choice stb, whatever, stb will provide to customer by service person, customer should have to accept. no choice though customer is paying for stb.
3. warranty with 3 months only. as dish tv knows after 3 month customer will definitly come to them for another issue with same stb. other wise if they have trust on them then they will provide 1 year warranty.
4. why dishtv not repairing same stb with repairing charges. like tv, mobile, all other electronics are repaired instead of replace with already repaired device.instead of applying such higher charges without issue check.
5. why customer do not have option of repaire/replace with repaired/new stb?

This should be resolved and service should be transparant.
Just simple calculation new connection in 1700.
Now, individual charges of each device.
1. lnb price 570 official price. ask by calling customer care
2. dish hardware and 30 feet cable charges 500.
3. dish sim card price if you are replacing 470. ask by calling customer care
4. stb price???[protected] = 160. actual price from customer care 350. but still you will get repaired one with only 3 month warranty. for new you get 1 year warranty.

Imple calculation. not included installation and service person visit charges 150 + s tax.

Please think on this. i don't think this is transparent and take care of customers.

Dish tv signal is very weak as it remains disappeared & problem dishtv 301 continues most of time. Details are vc no.[protected]. Please fix the problem.

I am a dish tv customer since 25/10/2013. from the month of may, 2016. have changed my pack from conventional to pick by chanel with giving deposit of 03 month subscription.
After activating pick by channels, the dish tv authority neither giving me any opportunity to open my account from their website, nor proactively giving any information also not issuing any invoice against my dispositions more ever they are also not displaying any amount & switch off date by their system.
I called to their toll free number [protected], but in reply of the said call, they reverted a massage "this services not for you, please contact[protected]"
My question only to dish tv authority whether the customer of pick by chanels are not entitle to get right the online facilities as others or not.

Hankardas banerjee (vc no-[protected])

Hi,
I am Gundappa Ganpati Awale. I have dish tv registered with VC No. [protected].
After updating account to HD set up box my name and mobile number is not displaying in "My Acc" information.

So please update my name as "G. G. Awale" and mobile number as "[protected]".

Please do the needful ASAP.

Yours Faithfully,
G.G.Awale

I have some problem with dish tv settop box. The settop box is not responding or late responding to remote. I am using from last 2 years. I have given request to dishtv customer care fro 19 june 2016 and they have given msg that within 24 hour the problem will be resolved but still now noone is responding from dishtv side. Yesterday i got call and they told yesterday only it will be rectified but noone came. So i want my money back and they can take there settop and dishtv back.

I have one dishtv parent and 1 child connection...last week i applied for another child connection.. The executive who called me, suggested me to opt for HD connection rather then going for basic box which was my preference..He said 200 is the only price difference by paying 200 Extra I will get the HD connection rather then the normal basic one, . When the dish was installed at my place for this new connection. I called customer care to complaint that picture quality is not clear there the person on call told me that since I have opted for HD box so we make HD the parent connection by default.. They did not bother to inform me about it at the time of sale nor even at the time of changing my parent connection result to this I have lost my 10041 points which is equivalent to 10041 INR. How can u change the parent connection without informing and above that when i am asking to add those point in parent or child they are not doing it.. Saying when the parent connection changes, points attach to parent connection laps automatically. Here I want to say how dare you can do that without asking me or informing me after-all its my property.. I have earned those points my maintaining good records.. Its my right to get them back along with the compensation.

The registered mobile number for parent connection is:[protected]

I recharged my dish tv account bearing vc no. [protected] on 2nd of july 2016 and also kept my set up box on power mode. i received the message from paytm mentioning my account recharge but did'nt received the messages from dishtv nor received the transaction id. until today i haven't received any messages.