DishTV Complaints & Reviews

Colors channel is broadcasted with interruption via Dish tv. Sometimes it comes and other times its not coming and shows error ' 301 SIGNAL NOT FOUND'

The issue id that all other channels are working properly only issue is with Colors channel. I have sent email to [protected]@dishtv.in, [protected]@dishtv.in and [protected]@dishtv.in.

But none of them have reverted on email.

This issue persists from last 4 months and upon calling their customer care they ask to change setup box which is already changed in Oct'15.

If in such short intervals we have to change setup box and waste our money then company has to give it for free and not charge us. For every visit they ask Rs. 150/- even though fault is from their side.

First of all the when we switch on the STB and TV there is no display (channels) only sound can be heard, then we need to switch off the STB again and on it back to get Loaded then only it works, i request you to change the STB ASAP
The most bad thing is that the dealers are very irresponsible people they never clear up the complaints, when ever i call them they say "to iam not in the office" and never call back, iam not satisfied with their work
I took the connection on 21/04/2016, the person told me " for the 1st month it will be free" but only for 2 weeks i could see the channels and now it shows DEACTIVATED
vc NO: [protected]

Dear sir,

This is to inform you that i am a customer of dish tv, there is no information about increasing of monthly pack, like sms. But they increased, when i called to customer care there is no response and disconnect my phone. Also i rechage the full pack amount rs 302/-on 11.5.2016, swith off dated is 9th of june 2016 for 28 days. But showing the switch of date is 06.6.2016. Why for this

My calling date & time is 13.05.2016 time 9.22am.

In my point of view dish tv is doing monopoly system.

Please resolve.
Thanking you,
Best regards,
Rajani kanta nayak
F-35, katwaria sarai
New delhi 110017
Mob - [protected]

Without any reason view card no. [protected] is deactivated and we are deprived of viewing programmes. Why that so? I am trying to make contact with dish tv by phone but all in vain. Extend my viewing time (Recharge date) for the same period for which my vc is deactivated. Please consider this at priorty and let me know at earliest possible and olige.

This is to inform you that i'm facing a problem with the setup box is not working properly upon calling customer care they just say that they will send the Technical team and they demand for the service charges and after paying the charges also they don't provide proper services. when Called to customer care regarding the packs and recharges they don't provide proper information. This is happening from the 2nd month when i bought the Dish TV setup box. Most of the channels will not come. when called to customer care they say that they will send a Technical team because the antenna has to be in the right direction. most of the channels will not come and from 1 month if i onn the Tv it will take 5 to 10 mins to change the channel.

Dear sirs,

I renewed my dish tv sd white receiver vc [protected] on 11 may afternoon, but until now the connection has not back and the set box is on from yesterday.

Please note i used my debit card for renewal and the money already deducted from the account.

Kindly please investigate and return to me asap.

Regards,
Sudheesh s.
Udheesh. [protected]@hktdc.Org

In one line i m feadup with dishtv services.
After every 1 1/2month max channel s are not coming. I m recharging it every month.
Still the prob is there.
What abt the tag line "jo channel dekho usse ki paise do".
And your customer care is telling to spend the money. Why should i. This upgradation and second connection has become a prob for me after this only prob had started. Plz solve this my family is very very upset.
In march only spend rs 500 and solved this. But happened again15days ago.
Please help.
Consumer name shri tarun c
Vc no-[protected]

I am recharging for south all sports pack for rupees 275 and I have upgraded my set top box by paying 699 today and they have changed my pack from south all sports pack to some jumbo pack of rupees 220.

I am really getting frustrated because of your services.

So please I kindly request you to change my pack as soon as possible to south all sports pack.

To dishtv-india Apr 29 at 11:19 AM
dear sir
As per tele talk with Narendra jee, on today
I have farwording our old maill related my refund clain
Kindly make refund ASAP
Thanks
keshav rai
[protected]

On Friday, 20 January 2012 5:26 PM, seoni ngp wrote:


find d attachment

do needful

From: Avinash Raikwar
To: "[protected]@yahoo.co.in"
Sent: Friday, 20 January 2012 5:18 PM
Subject: FW: Re 3 : my dish entina refund

As discussed pl send me receipt copy..

Rgd.
Avinash


-----Original Message-----
From: Rahul Shukla
Sent: Monday, December 12, 2011 5:57 PM
To: Avinash Raikwar
Subject: FW: Re 3 : my dish entina refund


________________________________________
From: seoni ngp [[protected]@yahoo.co.in]
Sent: Monday, December 12, 2011 5:02 PM
To: Rajendra Wamanacharya
Cc: Rahul Shukla
Subject: Fw: Re 3 : my dish entina refund

----- Forwarded Message -----
From: seoni ngp
To: "[protected]@dishtv.in"
Sent: Sunday, 11 December 2011 11:56 AM
Subject: Fw: Re 3 : my dish entina refund

sir--

Actually where is my material of dish tv, please help me
thanks
----- Forwarded Message -----
From: Sureshkumar Emul
To: seoni ngp ; Rajendra Wamanacharya
Cc: Arnab Sen ; Sailaja Pattnayak ; Rahul Kulshrestha
Sent: Thursday, 8 December 2011 10:09 AM
Subject: RE: Re 3 : my dish entina refund

Dear M/s Seoni


Cfa have no material of kesav rai for refund case, that's the reason we can't process without material for refund case, we have so many reminder since may-2011 to till date.


Regards
suresh

From: seoni ngp [mailto:[protected]@yahoo.co.in]
Sent: Thursday, December 08, 2011 10:00 AM
To: Rajendra Wamanacharya; Sureshkumar Emul
Cc: Arnab Sen; Sailaja Pattnayak; Rahul Kulshrestha
Subject: Re: Re 3 : my dish entina refund


________________________________
From: seoni ngp
To: RAJENDRA WAMANACHARYA ; "[protected]@dishtv.in"
Cc: 'Arnab Kamal Sen' ; 'S.C.Patnayak' ; "[protected]@dishtv.in"
Sent: Monday, 5 December 2011 11:12 AM
Subject: Re: Re 3 : my dish entina refund

________________________________
From: seoni ngp
To: RAJENDRA WAMANACHARYA ; "[protected]@dishtv.in"
Cc: 'Arnab Kamal Sen' ; 'S.C.Patnayak' ; "[protected]@dishtv.in"
Sent: Wednesday, 30 November 2011 1:43 PM
Subject: Re: Re 3 : my dish entina refund
dear sir,
kindly refund my amount ASAP.
THANKS
KESHAV

________________________________
From: RAJENDRA WAMANACHARYA
To: [protected]@dishtv.in
Cc: 'Arnab Kamal Sen' ; 'S.C.Patnayak' ; [protected]@dishtv.in; [protected]@yahoo.co.in
Sent: Wednesday, 23 November 2011 1:37 PM
Subject: FW: Re 3 : my dish entina refund
Dear Suresh,
This case is pending from last one year, you are requested to kindly provide status.

Rajendra wamanacharya
Asst. Manager-Service
INDORE


Dishtv India Ltd.
India No: 1 DTH Company

312, 313 Shagun Commercial Complex, Vijaynagar Square A.B.Road,
Indore Madhya Pradesh (452010)
Tel:[protected] mob. [protected]


From: seoni ngp [mailto:[protected]@yahoo.co.in]
Sent: Wednesday, November 23, 2011 1:21 PM
To: [protected]@dishtv.in
Cc: [protected]@dishtv.in
Subject: Re 3 : my dish entina refund


________________________________
From: seoni ngp
To: "[protected]@dishtv.in"
Cc: "[protected]@dishtv.in"
Sent: Tuesday, 22 November 2011 5:18 PM
Subject: Re: my dish entina refund

________________________________
From: seoni ngp
To: "[protected]@dishtv.in"
Cc: "[protected]@dishtv.in"
Sent: Thursday, 17 November 2011 7:52 PM
Subject: Fw: my dish entina refund
please update the status for my refund case.


thanks
kesha rai
[protected]

----- Forwarded Message -----
From: RAJENDRA WAMANACHARYA
To: 'Sureshkumar Emul'
Cc: [protected]@yahoo.co.in; [protected]@dishtv.in; 'Arnab Kamal Sen'
Sent: Tuesday, 15 November 2011 4:01 PM
Subject: FW: my dish entina refund
Dear Suresh,
Kindly look the matter, kindly confirm whether material received or not.


Rajendra wamanacharya
Asst. Manager-Service
INDORE


Dishtv India Ltd.
India No: 1 DTH Company

312, 313 Shagun Commercial Complex, Vijaynagar Square A.B.Road,
Indore Madhya Pradesh (452010)
Tel:[protected] mob. [protected]


From: seoni ngp [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, November 15, 2011 3:42 PM
To: [protected]@dishtv.in
Subject: Fw: my dish entina refund


----- Forwarded Message -----
From: seoni ngp
To: "[protected]@dishtv.in"
Sent: Saturday, 15 October 2011 5:39 PM
Subject: Fw: my dish entina refund
dear sir

As per our telephonic talk on today, I am sending all detail .kindly make may refund cheque ASAP.

THANKS
KESHAV RAI
NEAR BAHUBALI SQUARE BARAPATTHA SEONI
MO [protected]

----- Forwarded Message -----
From: seoni ngp
To: "[protected]@dishtv.in"
Sent: Friday, 9 September 2011 7:43 PM
Subject: my dish entina refund
dear manish-- as per our telephonic talk on today ., i have sending my details, please make deliver to refund my cheque ASAP.

THANKS
KESHAV RAI
NEAR BAHUBALI SQUARE
BARAPATTHAR SEONI MP 480661
[protected]


________________________________
Disclaimer - This message contains confidential information and is intended only for the individual/s named. It shall not attach any liability for any errors or omissions in the contents of this message on the originator or DishTV or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of DishTV or its affiliates. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission and attachments cannot be guaranteed to be secure or error-free as information could be corrupted, lost, arrive late or contain viruses.
________________________________


________________________________
Disclaimer - This message contains confidential information and is intended only for the individual/s named. It shall not attach any liability for any errors or omissions in the contents of this message on the originator or DishTV or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of DishTV or its affiliates. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission and attachments cannot be guaranteed to be secure or error-free as information could be corrupted, lost, arrive late or contain viruses.
________________________________


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seoni ngp
To seoni ngp Today at 14:25
महोदय
आपकी ओर से अभी तक मेरे रिफंड का कवरिंग लेटर / मेल मुझे प्राप्त नहीं हुआ है
कृपया ७ दिवस के पहले यह प्रकिया पूर्ण करे अन्यथा मुझे जी टीवी / दिश टीवी के विरुद्ध कानूनी कार्यवाही करनी पड़ेगी /

केशव रा य

Hi Dish

I have never faced such poor customer service in my entire professional career. I requested for a new Dish Connection on Wednesday, Apr 27, 2016 (again) which was installed on Saturday with VC no: [protected].

Following are the issues I faced

1) Multiple installation reschedules. Technician didn't turn up even after giving time to me on Thursday and Friday.

2) it was installed on Saturday. 24hrs has passed but still not activated. Activated after 48 hrs and that too I had to get it done myself. Your support team did nothing. Just dropped mails.

3) No bill given to me. Technician said he doesnt have booklet now and will give it to me in the evening. But nothing happened. His name: Komit Kumar
(ph: [protected])

4) No customer document taken from me which is gross violation of Govt rules and is prompting me to raise a formal complaint against you guys in Govt Authorities and* hell I would do it... the way I have been made to suffer.*

5) As an icing on cake, even the pack activated is a wrong one. For your profits, you activated one with the highest billing.

6) Its has been only a week, with enough of your customer experience I wanted to withdraw. I asked for disconnection and despite poorest of services your customer care executive had audacity to say that I wont get refund.

Its time to make you feel the pain of customer. Will definitely take a legal action against you guys now.

No Regards
Punet Aggarwal

Vc no [protected]
Gopal krishna 123/8 gali no. 15 main market sant nagar burari delhi.
Mob [protected].
Dispute of charges demanded by dish tv not appropriate.
Tv is closed, not able to see any programme.
Customer is not satisfied.
Dish tv technician is charging for visit charge 200 + tax.
Replace defected box with repaired box 350+ tax.
He will take away old box with him
Why.
If box is company property provide repair free of cost only on visit charge.
You are charging monthly amount for providing me programme.
When it ( tv set) is closed.
I think it is the only harassment of customer.

Dearteam,

I would like to inform by mistake dishtv wrong recharge vc no [protected] and my correct vc no is [protected], so request to please provide the reference id no required and already log the complaint the ticket id no is 3614810.

So request to please provide the reference id no start on pmgw..., so that this reference id send to dishtv customer care service provider

Thanks & regards
Rajendra raghuwanshi
[protected]

I complaint to dish customer care for not working its box. They send the engineer. He said "your box is defective. We will install other box. Charges rs 399/ + 200 (St) total rs 627/-". He also said that i will take with me the old box. I said why.. When you are charging for box and service, the old defected box is mine. If the box is your kindly repair it take service charge.
He said this is the company policy we cant do. I will charge for new box ( it is not new it is repaired ) and will take away the old box.

My dish tv is close since last day whenever i am paying monthly package charge of rs 596/-

It is harassment against customer. Kindly do the needful otherwise i have only the option to go trai or consumer court. My vc no is [protected] and mobile no is [protected].