DishTV Complaints & Reviews

I had log a request for Multiconnection of DishTV after three day they had installed new dish box but they have not activated my connection since 5 days are pass since Monday 31 Aug 2015 . Every day when I call Call help line At the call center they are saying they will resolve within 24 hrs but not yet completed

I have taken a new multi connection. Even though I requested for the connection on 6th August, the actual connection was made on 8th August after many follow ups. But they have considered 6th as start up date for considering charges on my set top box. When I told them that I want to finalise my package, I was told that first one month is free and after one month I can choose my package. For safety, I paid Rs.1001 on 13/08/15. When I contacted Dish TV customer care on 2nd September to finalise Jumbo Family South + Jumbo family HD (Rs.215 + 140), I was told that I am on south Platinum pack and I cant downgrade. I am surprised because who has fixed me for South Platinum package. If I was told this in the begining, I would not have taken this connection at all. I want to add other required channels as per my wish on al-a- cart basis along with Jumbo Family South + Jumbo family HD. I am getting unneccessary channels but not getting channels which are important for me. My requirements apart from Family South + Jumbo family HD are Channel Nos- 90/91/92/93/917/919/950/963 and all kids channels 511/512/513/515/518/523/524/525/531/532. I am not interested in any other channels. Please allow me to choose my package instead of insisting what I should take and what I should see. I had to contact DISH customer care three times and each time it has taken 25 minutes to make them understand what I want, but without any result. Please help me. Thanks & Regards, M.Prabhakar

Hi,
i have recharged my dish tv for 5 months last week. but it is still not active. When i contacted customer care they told me to wait 24 hrs. they are repeating this 24 hrs Since Saturday 29 Aug 2015. Every 24 hrs i am calling them and i am getting the same reply from them. I tried recharge online it was not working. also i am not able to login to my dish tv account. it seems to be very bad service from Dish tv, last day they told me they will refund me within 24 hrs. Nothing happend.

VC No: [protected]

SHAJAS

I have a dish tv connection from 5 years. But now i am facing very bad signal problem although i am calling customer care several time but problem remain same, no one come to my house to solve the problem.Its really embarrassing. Now i am thinking to change the connection, because i have no other option.My VC no [protected].My Mob. No is [protected].plz help me.

I booked a new dish tv connection on 21st aug in one of their offer which was for axis bank salaried employees, the true HD offer is for rs999 -the details which you can find on - https://www.dishtv.in/axis website. i paid Rs 1329 online and for which i received an email saying - Dear Sana Alia, Congratulations on choosing dishtv, India’s No. 1 DTH service provider. We welcome you to our family. We wish to inform you that we had received the online payment of Rs.1329 for1 nos. dishtv new connections. We will deliver the product at the following address: Delivery Add: Emerald flat number 203 2nd floor telecom officers Emerald flat number 203 2nd floor telecom officers, HYDERABAD Your booking Reference number is 555001 Please save this unique Reference No:555001 for future reference regarding this transaction. Your installation will be carried out by M/S SRI GANESH ENTERPRISES (SF), phone [protected] In case of any query or any information please feel free to call our 24x7 customer care service number[protected]Customer care No.) Regards, Dish Infra Services Private Limited and then i received an sms on 22nd aug saying -" DISHTV technician from Dish Care Centre SRI GANESH ENTERPRISES(SF) will visit u between 11:05-12:05 hrs on 23/08/15 against Req.No.[protected].For further queries pls call on Customer Care No.[protected]. its now 1st Sept. they are unwilling to install a new connection and now they are saying that they could not find the reference number. i want my refund back but they are playing around and do not even call me to enquire about it and neither are they refunding my money.please help.

My VC no is -[protected]. I got it installed in Nov 2013 . I am facing signal problem & called technician on 30 August . He came & did some adjustment & charged Rs 225 for visiting but after 15 minutes again had same problem. I registeredcomplaint again on 31 August & technician came & did something but again after sometime the problem is same. I am really dissatisfied with Dish TV. I hope my problem will be resolved soon. Thanks Madhu Maheshwari

Dear sir, recently we have taken 2nd dish tv connection and that is not activated 5 days. And we have contacted dealers there are been saying we cannot do anything. So please activate my dish tv.
1st vc :- [protected]
2ndvc :- [protected]
Address:- Tukaramgate, secunderabad, telangana 500017.
Cell:- [protected]
Name :- Keerthi.Gowri...

On 28/08/15 an amount of Rs 750/-(Seven hundred fifty) only was paid as Recharge of my Dish TV through SBI internet via INB Avenues Private Ltd and the reference No. of payment is[protected]GOAPDZF16 TRANSFER TO 4 . But still payment is not credited into my Dish TV Account. On getting no service ANOTHER PAYMENT of Rs 280 was made as Recharge amount through SBI internet via INB DISH TV payment the reference No of which is DSBI[protected]IGOAPJXNV7 TO . The second as well as first payment has still not been credited to my Dish TV account . Your are cordially requested to get both the payment credited into my Dish TV account .

COMPLAINT against "Dish TV" Cable for unwanted price increase without intimation to me and unilateral decision by the said cable operator by their executive.
I called up on thier phone no and spoke to Mr Piyush kumar, a senior executive of Dish TV Cable operator.
I am a subscriber to Dish TV India Pvt Ltd and having one connection side VC no [protected] since[protected] and subsequently 3 (three) child connection for which i was asked to pay RS 265 for main connection and RS 225 for each child connection.
now, when i checked for my date of recharging i found that it had been cut off my date of recharging.
I was told by the executive of the company, he told that the company has increased the amount by RS 110 on my request for an explanation, i was rudely replied to that officer that it was as per their to policy and they need not give an explaination and i have to pay according to their decision and policy of price raise of monthly subscription of recharge according to them and they are not bound to give any intimation or information about it to any of the customers.

Customer Ditails- Name- BIPIN SHAH
MOB- [protected]
Address- Ahuja bhavan, block no-3, B.P cross road no-4, Mulund -w, mumbai-400080

Payment as recharge of Rs 750/- was made on 27/08/15 at 10.48 PM through SBI internet and Transaction Reference No is IGOAPDZF16 but my VC is deactivated and on my request it is activated for only 3 days. Please recharge amount of Rs 750 be credited to my Dishtv Account and Vc be activated for 3 months.

Dear Sir, I have installed a DishTV at my residence dated 25.04.2015 Receipt No. 702 Model No Dish+ with Recording V .C No [protected], after two months it automatically stopped working, I complained at various No’s & talked to the C.C executives regarding this problem, but I deeply regret to say that they never give me any satisfactory response the complaint no are[protected] & the executives name are om. I kept all the recording and on the basis of that I want to lodge complaint against this fraud persons, my settop box is under warranty and they are not changing it, I requested serval times but everyday they avoided me by that I have applied for HD Box whereas it is not true, I spend more than Rs. 1000 on phone calls but till date they didn’t replace box, these people deceived the customers by providing faulty set top boxes. Please look this matter & take serious action against these people.

We have been away for holiday for the past 10 days and upon returning we are unable to view dish tv as a Viewing card Deactivated msg is on the screen. Our subscription has been paid till sept. 2016. We have been sending you sms and mails regarding this issue but the problem has not been resovled so far. Please resolve this issue at the earliest.

Dear sir we have been taken dish tv 2nd connection, two days appens not activated so please activate my 2nd connection 1st dish no [protected] 2nd dish no [protected] Address: Tukaramgate, Secunderabad, Telangana 500017. Cell::[protected]

I am having DishTv SD connection. When I bought this connect I was informed that it comes with unlimited recording. There is no internal storage on STB, I am okay with it. I am using my pen drive on 16 GB. Now the issue comes. 1. In SD STB there is only option of recording for 30 min, 45 min & 50 min. 2. I can not record and watch different channel at once. I have to watch the same channel which I am recording. I check the STB recording setting, there are only these 3 option. If DishTV is claiming unlimited recording than why there is recording duration Limit. My concern is if I am using my storage devices than why there is recording duration Limit. Please help me to get rid from this recording duration Limit.

My Voucher No. is [protected] I have recharge with Rs. 100 but not refreshed by customer care even i have made my problem that my TV is broadcast by channel with Dish Tv. Take Care it and start very soon. my registeres no is [protected]. Pramod prasad Gupta.

Today i saw a offer on dishtv website ( recharge of Rs-750 for 3 months super family pack and enjoy extra 7 days ). Then i recharge my dishtv ( vc no.-[protected] ) through paytm online payment. After recharge was successful extra 7 das not credited to my account and and my switch off date is 29.08.2015 and i recharge 27.08.2015, i recharge 2 days before the switch off date. After recharge my account i see next recharge date is 24.11.2015. They didn't give me ( 7 days offer + 2 day for my advanced recharge ) 9 days. Please credit extra 9 days to my account as soon as possible. My VC Number is- [protected] Name- Prasanta Kumar Bera

FW: Nodal request Inbox x Dolly Anitha A Aug 25 (1 day ago) to me Dear Sir, Mention VC [protected] is under PICK BY CHANNEL package, hence channel addition can not be done. Kindly submit the request from your own. Regards, A. Dolly Anitha Nodal officer - TN Service [protected] Dishtv - Chennai Sent: 24 August 2015 22:06 To: Dolly Anitha A Subject: non activation of star plus channel by dishtv Dear Sir/Madam This is my first and last message to you. my vc number is [protected] and mobile number is [protected] and [protected] I have requested n number of times to distv for activation of star plus channel but a usewell it is of no use to be connected with dishtv, earlier also I reported with consumer's court for activation of my pack this time I will not withdraw my case from consumers court, I m going to file a case under sec 12 of consumer's protection act 1986 for deficiency of services. u have three choices, 1. refund my whole money, 2. activate channels as per my wish, 3. or pay me compensation through court. waiting for your decision, if I won't get reply with in 24 hrs, I will treat as no responce and go to court. Regards D kumar

By mistak recharge wrough dishtv VC no.[protected] Correct VC no.[protected] pl converd the amount correct VC no.[protected] CONTACT NO. [protected] EMAIL ID [protected]@gmail.com INVOICE given below Your Orders [protected] ORDER NO. [protected] 24 Aug '15 8:55 pm Get 50% cashback Qty: 1 | Sold By: Meru Rs 0 Sent Successfully Recharge of Dish TV DTH [protected] Qty: 1 | Sold By: DishTV Set favourite Rs 300 Your order is successful Download Invoice Subtotal Rs 300 Order Total Rs 300 PAYMENT DETAILS Payment of Rs. 300 received by Paytm ! DC Transaction No [protected] Rs 300

My complaints against dishtv are given below. . .


Add more important tamil channels mentioned below - decrease south pack price - give pack price at rs. 99 include all the tamil channels -my vc no is [protected]


Feedback / request / complaints :

* add more important tamil channels (Mentioned below)

*decrease south pack price with low price as < new south tamil pack > include all tamil channels in these pack. (For the examples *zing digital tv in tamilnadu gives maximum tamil channels with rs. 99, per month only, it's also a dishtv product, why dishtv only high price rs. 195??. . Now tata sky, sun direct also give maximum tamil channels with rs. 99 pack per month only!!. . .

I am not satisfying with dishtv. . . South pack price is not to be decrease till now. In south pack, we don't need hindhi channels, so remove hindhi channelsfrom south pack and then add more important tamil channels specialy give tamil pack include all tamil channels with low pack price.

**then please note technicaly, raj digital and vendhar tv are not coming on nss6 tp, it's direction not covered in dishtv. . So it'scoming on tp nss6 on as no signal, we can't watch this. . So give it on nss6 dishtv basic tp. .

**then **most important tamil channelsare not be added, in order wise
1. Sun action
2. J movies
3. Mega music
4. Mega 24
5. Polimer news
6. Raj digital
7. Raj music
8. Sun life
9. Imayam
10. Tamilan tv
11. Win tv
12. Vendhar tv*

These important tamil channels are not added. * south pack price is not be decreased. So we are not satisfied with you. . . You give low price tamil channels. You cheat tamil peoples. . . We will change other good dth operators conformly. . . I sent with you many of mails, but there is no response. . You cheat tamil customers. *'we very very hate worst dishtv. You areconsontrate only hindi channels adding. . You giving us low cost worst tamil channels, with high pack price. There is no response for my request of ** add more important tamil channels in order**. . Like

1. Sun action
2. Ss music
3. Lotus news tv
4. Captain news
5. Kural tv
6. Gtv tamil news
7. Raj digital
8. Raj news
9. Tamilan tv
10. Sathiyam tv
11. Vendhar tv. .
If it not we (All tamil customers grouply) will change and avoid your dishtv to another good dth operators like videocon d2h or sun direct which are providing most tamil channels upto 50tamil channels. . You are cheat tamil customers. . 19 tamil channels only giving from dishtv with high monthly price rs. 195 / mnth it's higher basic price also with compared other dth's, dishtv provide us to high cost with low tamilchannels. . . So you cheat us. .
My vc no is [protected]

Basic package price of dishtv, is also higher than other dths. . . Rs. 195 per mnth high basic price with low tamil channels. But other dth's like sundirect and airter, videocon provide less price like rs. 99 - 135 per mnth with high amount of tamil channels (50+ channels) example videocon d2h, sundirect, airtel. . . "dishtv is cheat tamil customers". . So decrease base pack price and increase more tamil channels. . . If it not then we (Tamil customers) change our operator from dishtv to another good operator like sundirect, airtel, videocon d2h. . ** iam waiting many of long times, butthere is no use from you, so finally decided i will changed my dth operator from bad, worst, wasteable dishtv to another good operator. . .

I have never ever experience such a pathetic signal problem.ever since we purchased this Dish tv we are regretting on our decision from the day of its installation. its signal are so poor and pathetic that even a local cable is much much better. if its raining after two days this pathetic dish tv will stop today only n will resume after two days n u will get a error of 301. even if there is bright sunlight then also you will get this error code of 301.i urge everybody not to purchase this dish tv ever. its better to go with local cable or any other company but a BIG NO NO for this Dish Tv