DishTV Complaints & Reviews

MY ID IS [protected](RADHE SHYAM PRASAD), DESPITE REGur recharge i am not able to watch many channels like ABP news, Sab tv and many others channels, even free channels too not showing. recently i had talked with customer care and they said that just put channel no.999 and hold about 15 minutes but after even 2 hour channels not showing so plz help

My V/C no. is [protected]...The set top box is switched off for past 3 months ... now i'm receiving the messages for reactivation with an offer as "Recharge for 3 months and get 2 months free" and also "Recharge for 7 months and get 5 months free"...from the DISH TV network... Yesterday I called Dish tv customer care for inquiry about the prices of recharge but I'm disappointed with no response from the customer care... How i will activate my dish tv account ...????

Dish Tv Contact service is too very dull..not pick the phone . today i call on number [protected] (Toll Free) This number is toll free.. whole day i try and try .. but always answer is "this number is busy".. after that i call on [protected] this is not toll free.. in this call i have 20 min take to listen recorded message.. after that my call is connect to customer executive .. and again i receive a recorded message as a "wait our customer executive are busy" its time taken 10 minutes.. then i disconnect the call ... again i try [protected] this also busy no... if you want to contact with Dish tv ...This is Prod company

SIR/MAM my v/c no. is [protected]. (Savita kale) i am doing process of pick by channel many time. when i call dish tv . they said we call you & activate. then i call to dish tv again there are remark my no. is not contactable. but it is not right. they(dish tv) think i am silly. they said plz follow that prosess again & again But they cant call or activate my channel plz help me

HI DTH Viewers, Please do not buy DIsh DTH, if you prefer to connect to 5.1 Audio Device. Because, I planned to connect to a 5.1 Home Theater, but my STB becomes dead. When Hardware Engineer came to my home, he said no support was provided for 5.1 Audio from this Dish DTH HD STB. When I enquired the Customer Care, they said, they are not providing 5.1 Audio Support. Better buy some other DTH Services. ***** Please do not Buy Dish DTH HD, if you are looking for a Home Theater Audio Effects******

I recharged dish tv VC No. [protected] on[protected] for the amount of Rs. 500, after two days now it is still displaying message "Recharge to activate". My transaction Id is RI[protected]... I tried to call but could not get through.

I have 2 connections at my Home (MULTI). I had given a call to Dish TV Customer Care ([protected]) for 14 times in 24 hours. They have problem in upgrading my account from super family pack to Maxi sports. They are always asking me to keep my TV on on 999 channel for 15 Minutes so I have kept my TV on, for not only 15 minutes but 3 hours. The problem has not being resolved yet. I have talked with one supervisor Mr. Sanjay Lama, who assured me to start my pack within an hour but still I am waiting that when their one hour will be completed. One executive has given me the number of nodal officer of western region[protected] but the phone has not being picked by anyone. I am fade up now and very frustrated as every time I am giving a call, I have to repeat the same problem to each executive and problem has not being resolved. I am thinking to go in consumer forum and in Media. My family member are also working as Reporter in TV 9 Gujarati. This is the last option for me to bear this kind of service.

I am Ishwar Singh Turkar, having Dish TV Connection at my home, VC No. is [protected]. I had recharged this previously on 12.09.2013 with Rs. 9121/- under scheme " Recharge for 2 Year & get free for 3rd Year" . So my connection should continue till Sept 2016, but on 26- July 2015 Dish TV service was discontinued & when I contacted Customer Care, I got no response from their side for next 2 days. When I continuously followed them, I got mail from Dish TV Customer Care that my mobile no. is not updated, neither I intimated them to avail the offer after recharge so I am not eligible for the scheme. I have written so many mail to customer care saying that I had recharge it for 2 yrs, only to get free service till 3rd year & also informed them that my mobile no. is registered in Dish TV also, but they are denying. Now I request you to please suggest what step I have to take to get the offer from DISH TV.

Hi there, I dont know how many times I have to undergo the same issue again and again and keep on meeting the service providers who dont even have the basic ethics of how to speak to a customer. Well I am least interested in writing this complaint as any ways I am taking this matter to TRAI and am just doing the formalities of intimating you all before doing that. Its high time that dish TV has to be brought back to senses as they think that customers are happy because of their service, I feel like peeing on your customer care, for me they do not exist. Any ways you can refer to my previous complaints and then take a call as I am not going to waste my time elaborating on it again. In short my dish TV is not working since passed 20 days and I am paying the monthly recharge good for nothing.

Dish Tv Contact service is too dull..not pick the phone . today i call on number [protected] (Toll Free) This number is toll free.. whole day i try and try .. but always answer is "this number is busy".. after that i call on [protected] this is not toll free.. in this call i have 5 min take to listen recorded message.. after that my call is connet to customer executive .. and again i receive a recorded message as a "wait our customer executive are busy" its time taken 10 minutes.. then i disconnect the call ... again i try [protected] this also busy nuber.. if you want to contact with Dish tv .. there is no any Free service.. there is a toll free number but its only for "SHOWING" to us .. they provided free service.. if you want to upgrade your pack.. then its very trouble for you.. in all this process i lost 90 rupees. . I want to say Don't Buy Dish tv

Dear sir/Madam,
This is with reference to the complaint regarding my DTH dish tv VC NO.[protected]. I have been and being harassed by the dish TV right from the very first day of taking the subscription. I have super family pack and every month I recharged it for 30 days on or before due date but the company seems to be fraudulent they reduced my monthly days which are of 24-25 days instead of 30 days. I have complaint them so many times but no action has been taken so far. In the recent days I recharged my dish tv monthly pack on 5/7/2015 for 30 days and my switch off date is 8/7/2015 .I have received the payment confirmation SMS but just after 24 days they again send me a SMS that your next recharge date is 29/7/2015 i.e. just 24 days. This is not for the first time they have cheated me and when I call to their customer care they told they have no idea and may be my due date was over. They request me to hold the telephone line so that they can check the status but they kept me on waiting for 15 minutes and I didn’t get any response I have to spend Rs20/- on the phone call .Their system is very slow and not updated .In another instance 2-3 months ago one of their representative called me and told that there is an offer which provides you some channels free of cost but at the end of month they charged extra money from me and in this way cheated me. This is my humble request please take some necessary action against this fraud and cheater company.


Regards
GURPREET SINGH HIRA
VC NO.[protected]
MOB: [protected]
Email: gurpreet.[protected]@gmail.com

1# We have recorded all Communications "calls/sms/mails/customer care talks" with Names etc. in complete details and are most unfortunately feeling Cheated / Mentally Harassed, above all Wasting Huge lots Precious Time on such a company of Providers and their Franchise -) 2# Right Now 31/7/[protected]@04:31am..that is simply 86hrs of payment given-) 3# And more than 34hours, after installation on 29/7/[protected]@1800hrs-) 4# During all these more than FOUR days, it was the WORST experience of LIFE Chasing and getting continuously FOOLED by ::::::- (a) comparedth (mr.dharmendra, , mr.vikas) (b) indore zonal office (m/s. aarti) (c) customer care (m/s. bastar) (d) so many others on customer care (which fortunately we have recorded the conversation) (e) dish care centre, , E3/297, , arera cly- Bhopal (the local franchise Mr.Amit Keswani) 5# NOW its end to our patience and frustration from a (so call) Asia largest DTH brand-Dishtv-) 6# So please arrange to REFUND the COMPLETE amount within next 24hrs (as your standards) and please, oblige by letting us getting rid, forever form this company called Dishtv-) 7# or otherwise we will be forced to go Legal / Consumer Forum / Media / Twitter etc...etc... and Dishtv & associates will be liable for all the damages-) FOLLOWING are the DETAILS of PAYMENT & CONDITIONS, therein: Transaction Details ResponseCode 0 ResponseMessage Transaction Successful DateCreated [protected]:45:25 PaymentID 40120443 MerchantRefNo CDT[protected] Amount 1599.00 Mode LIVE BillingName Sudhir Nand Choudhry BillingAddress E5/63, Arera Colony BillingCity Bhopal BillingState MP BillingPostalCode 462016 BillingCountry IND BillingPhone [protected] BillingEmail [protected]@gmail.com DeliveryName DeliveryAddress DeliveryCity DeliveryState DeliveryPostalCode DeliveryCountry DeliveryPhone Description dish tv hd one month free with vouchers as offered IsFlagged NO TransactionID [protected] PaymentMethod 1151 Warning: curl_setopt() expects exactly 3 parameters, 0 given in /home/comparedth/public_html/response.php on line 130 ^ • India's largest online seller for DTH Products. • Authorized Premium online sales partner for DTH Companies. • 100% refund in case of No LOS. • 100% secure online payment . • Best Price across the Industry. • Cash Payment available.

Sir,
Mere package me filmy, star sport2, neo primey etc. Channel include the, but now longtim se ye channel band ho gye. Complaint kro toh satisfied answer nhi mila. Aapne eise bad employee rkhe hai jinhe jwab dena hi nhi aata. Isiliye aapka dish tv itna badnaam ho rha hai. Kya aap esse hi public ko loot rhe ho. Package ki commitment puri nhi krte. Kabhi bhi koi channel band kr dete ho. Meri complaint pr mujhe sahi jawab do. Agr koi aapka consumer bn gya toh kya aapka gulaam ho gya. Apni commitment puri kro. Public ko looto nhi.

Vc no. [protected]

Dear sir
I am sorry i wrongly recharged the wrong vc no [protected] amount 250
On 26 jully actually my correct vc no is [protected]
Please refund my amount and recharged my account with my amount thay i wrongly recharged
Thnku in advance

Since we are facing the alignment issue every month its become like the regular activity with the dish tv, for records you can check your system. This time it was advised us to change the set top box even and we did the same and paid 420 on 13 July. But after replacing the same the new problem is there is kind of Blanck screen. Technician visit yesterday but it worked hardly for 3 hours, Technician spoke about the hangup issue of the new set top box and assured it is solved now. We are getting many calls from customer care but no solution. Pls advise and solve the issue. VC No-[protected]. RMN-[protected]

With recent update of the system, many of the channels are not coming. I called up the call center and they informed that after the update, many customers are coming with similar complaint and the advise given is that the antenna needs to be realigned, for which the end customer needs to pay. For Dish Tv's system up-gradation, why should end customers pay. This needs to be resolved at the earliest without any additional cost to the customer.- VC No. [protected] else the market is full of options.

Dear sir,
I have paid the amount rs 1249 via internet banking with details are below.
Dear Sir,
from icici bank offer i choose to got the dish tv true hd offer
at rs 999/- plus basic pack od rs 240 .here it comes rs 1249/- paid online
via icici credit card and hence money deducted from my credit card but the
confirmation message from dish tv didnt got.So kindly confirm the same and
get me a new connection .
the details of money deducted are as below

"Dear Customer,

Thank you for using ICICI Bank credit card.

Your ICICI Bank Credit Card XXXX7006 has been used for a transaction of INR
1, 249.00 at ONLINE RECHARGE SERVICES (June 10, 2015; 22:25:13 hrs.)."trasaction
id -217680
date of trsaction-10/06/2015

transaction reference no -74568225161350006800383
transaction to party-ONLINE RECHARGE SERVICES
trasaction amount- 1, 249.00 Dr.

your reply that i received from icici bank that you gave( dish tv )
case no -A[protected], CC no[protected].
trace no -62157,
subject:- charge back cases,
merchant id no[protected],
order no -62157,
date of trasaction -10.06.2015,
email id -, login id - [protected]@gmail.com,
amt-1249,
rechage mmobile no -new setup box,
recharge status- trasaction successful,
refunf petriculars - NA,
operation trasaction id- HO-10/06/15RIL-549307.
so kindly check this and return this amount to my credit card as of now i have not received any new connection from your side that i paid for.
file attached for reference that i received from icici bank that you gave him.
regards
Priyabrata

I recharged wrong Viewing Card with INR 3000 on 03.07.15. Immediately sent all transaction details to DishTV for reversal of payment or transfer of payment from wrong VC to correct VC. Wrong VC: [protected] Correct VC: [protected] DishTV kept me on hold for 2weeks and replied with a refusal to transfer the amount in the correct VC without giving any reason.

My cv no [protected] dish tv connection not vieving channel no 895, 896, 897, 899 and 908. Because no signal problem since 7 days. So plz refresh my this channels and give signal correct. I am 8 years customer for your company. If you are not fulfil my problem i have go to sundirect. So please soon clear my problem and reply for me. If you do not reply my problem. Next month really go to another company

I recharged my dish tv vc no. [protected] with 295 rs. On 28 june 2015 but you closed the channels on 24 june 2015...why..??only 26 days you provide the validity instead of 1 month you bloody ..give another 4 days within 1 hour..otherwise i will complaint in consumer forum..