Signing up with Dish, they try to up sale the service protection, which I said no. So my dish gets installed not fully tightened up, and the first windy day my dish gets blown out of adjustment. So here within 2 months, I get the told of getting a service charge for having a tech come out to find problem and fix it, and they try again to up sale the service protection plan, ( how convenient ). I knew it was not installed right, not being tightened, ( maybe on purpose ), so they get close to 30 a month instead of 20, and told them it needed to be fixed for free because of a bad install, which they did, but tried the service up sale, which I said no again. Because I bundle with frontier and pay threw them, I don't see charges from dish. I get extra channels and my bill goes up and I think they are upping the cost of my package. 2 1/2 years later I find out they have been charging me for the service protection package, and after hours fighting, trying to get reimbursed for over 2 years being charged for something I asked not for, and threatening to cancel did I have to settle for 20.00 off for 6 months. I think they should had fully reimbursed all charges plus something to make it right. Goes to show, Dish is first and customers second.
DishTV customer support has been notified about the posted complaint.
As per our telephonic conversation, please call our customer care while you are sitting in front of the Tv.
Regards
Online Team
Dishtv