DishTV Complaints & Reviews

Dear Sir
I have recharge with Rs, 225 on 20 sept 2010 , but today sowing that recharge massage . my subscriber no. is [protected]. kindly make continue it.
tkanks
Reply
Dear Sir/Ma'am,

Thank you for writing to dishtv.

We would like to inform you that Dish Gold package with colorful pack is running on mentioned VC and payment Rs.225/- has been received on 23/09/2010. Next renewal on 19/10/2010.'

Furthermore, we would like to inform you that reconfirmation of the VC [protected] has been done. Keep your Set Top Box switched on for next two hours on channel 999, so that you can start receiving the channels at the earliest.

Please note that as per our records your VC has been paired with the Set Top Box.

We value your association and assure you of our commitment to serve you with a smile.

Regards,
Prakash Chandra
Customer service
DISHTV

Afetr this they deducted Rs.20 as late payment, but i have paid on 20 sept and recharge date was 22 sept , but they receive after 3 days they says that transaction of money via net banking take 24 to 48 hrs but ihave sent them before 72 hrs .
I requested to return this money but they refuse very rudly.

I have complaints so many times but my Dish TV is not working properly. I could not see any channel. There is so much of disturbance. I have paid the subscription for full one year yet could not see due to some problem. My VC no. is [protected].

Dear Sir/Madam,

I had send the pf form to the delhi office at wazirpur commercial complex, on 26/08/2010 but yet the status is not reflecting in web so please kindly reply me that when the money will transfer into my account after receive the form.

The pf no. is "DL/[protected].
Name : E.Bikash Patro.
I send the form through courier name "Flyking courier" Docket no. is "30526290".

Please help me sir.

Thanking You.
E.Bikash Patro.
Cell No. [protected].
Email id : [protected]@gmail.com

Dishtv no.1 Bad DTH sevices provider……….Dishtv no.1 nahi hai..


Dishtv ki sabsi badi problem…………………..

Dishtv sabse pahla DTH compney hai, but sabhi DTH iska copy karke aage ho gaya hai….
Dishtv wahi ki wahi rah Gaye. Only channel add karma.

Dishtv kahti hai mera package sabse Shasta hai ,jo wrong hai isse Shasta Videocon ka hai jo 265 rupees me 243 channel channel provide kar rahi hai , aur dishtv ka (AA-LA pack UTV pack bhi 33 rupees ka hai aur isse Airtel 15 rupees me provide kar rahi hai, dishtv Shasta kaise hoga…

Dishtv 4 saal me abhi tak koi major problem KO solved nahi kiya hai………..

Wo rain fade problem ho,
Video freezing ki,
Free to air channel par EPG and Digital video and audio quality….

DD (govt. of India) ki hai Jo Tata sky and airtel KO bhi provide kar rahi hai (free to air channel) jisme video qulitey and EPG bhi milta hai…….

Other DTH me rain fade nahi hota and video freezing nahi and Free to air par EPG ka hona, WO bhi 7days ka and channel change me second ka bhi time nahi lagna.

Abhi kuch din pahle dishtv ne HD BOX launch kiya , usme bhi kuch na kuch kami nikal gayi……….usme only platinum pack hi run karta hai..

Uska copy karke other DTH one week me HD box lunch kiya but usme sabhi pack run karta hai..

Abhi bhi samjh nahi aaya dishtv KO itne saal ke baad kuch lunch kar raha hai to kuch Na kuch kami rah jaye….

Dishtv se other dth bhaut aage badh Gaya hai …..

Dishtv ke paas abhi bhi old satellites and old software version hai.. ye sab tab hi sahi hoga, jab tak iska interal change nahi hoga tab tak ye sabhi problem solved nahi hoga…

1- Rain fade
2- Video freezing
3- EPG and digital video qulitey and sound (free to air)
4- Channel change me time lagna
5- Singel week hona
6- Paisa only Marketing par nahi, services par use karna hona.
7- Old software and satellite ka hona
8- Koi services sabse aage launch aur bad me sabse peeche hona.
9- Daily base par kuch Na kuch problem aana.
10- Process ka bahut slow hona.
11- Channel change karte samay 301 signal not found aana.

Dishtv new new problem lati jaise Licping problem.(video and audio sath -sath nahi run karna)

Dishtv me sabhi problem hai aur isse copy karke sabhi DTH ne apne aap ko accha kar liya aur dishtv abhi tak wahi ki wahi rah gayi,aur customer ko goal goal round karwa rahi hai……..


Other DTH me koi prolem nahi aati hai and WO apne aap ko NO.1 bhi nahi kahti aur dishtv itna add karne ki kosish bhi nahi karti hai..

Other DTH sabhi riginal channel ko add karti hai aur dishtv only south and Marithi, gujrati and south channel ko add karti hai..

Other DTH dishtv se copy karke sarv gun sampran hogayi hai aur dishtv ki ussi Blind gali me round karwa rahi hai customer ko..

Dishtv only adding for Bhojpuri channel in pleatfrom and IBN7 Aur B4U MOVIES....

My request no. frowaded to my mail id..


Dishtv delete your channel in dishtv pleatfrom –ye sabhi Faltu channel add karke no. if channel count kara rahi hai.

098-icici ACTIVE, 574-CNEB, 609-FOCUS TV, 767-TBN, 786-ZEE SALAAM, 848-NAXATRA NEWS, 857-DY365, 867-MI MARATHI, 916-ISAI ARUVI, 998-RENEWAL MASSAGE, 1340-ZEE JAGRAN,,576-AZAD NEWS,,766-SHALOM,,849-O TV,, 860 ZEE MARATHI,, 867 – MI MARATHI,, 870- SAAM TV,, 873- TV 9 GUJRATI,, 892- MAA TV,, 895 ETV 2,, 921- ASIANET,,


Maine video recording kake dishtv ko mail kiya ki Tata sky rain fade nahi hita hai.aue ye dishtv technical parson bhi manta hai.

Bhavesh jha

[protected]

Dishtv vc no.- [protected]





Dishtv ka pack sabse sasta pack (compare to other DTH provider package…)


UTV PACK---33 RUPEES Rs.33/- Code-107





Aitel aa-la pack--- Rs.15/ --


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10.3% tax applicable on Package price & addon. Current Offer is valid till 30th August 2010 Packages & prices subject to change without any prior notice.



Videocon d2h presents you with a variety of channel packages. Subscribe to one of the Base packages and then choose any or all the Add-On packages you want. Now, pay only for what you want to watch




*NEW DIAMOND PACK includes the NEW GOLD PACK plus following channels.
ENGLISH ENTERTAINMENT
New dimond pack 265 par month , channel of 241


Star World

ENGLISH MOVIES







Pix Zee Studio HBO Utv World
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SPORTS








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REGIONAL

At the time of purchase distv has given me somany attractive offers but now at the time of first recharge when i enquire about it they say there is no offer avail in the market of payterm, distv people are calling me 4 to 5 times in a day for rechage but do not take an initative to informe the customer that the offer has ended or what soever, my last date of recharge is 18-09-10 and now i have to pay more money on my first recharge

I would like to share my bitter experience with everyone those are consumer of DISH DTH TV Satellite.
After purchase the sate up box with 3 months platinum complimentary completed we like to go with silver package because after one month we will go to our native for 45 days then we will decide. After complimentary completed we took silver package so we has paid Rs.40/- because we come down. Then after 45 days we are like to go with Gold Pack permanently this is on month of December 2009 after 45 days they take again some activation charges. Till today we are in Gold Pack but during this 9 months we are suffer lots of WISH FROM DISH. Check all the following "WISH FROM DISH"
No.1) Month of Jan, Feb, Mar, April = No issues & our recharge date is on 15th of the month. Because we return on 14th from native & 15th we activated again.
No.2) Month of May I recharge as usual to local dealer on dated of 15th that is Saturday from 8 pm on same day our connection suddenly disconnected I called that local dealer office then contact that person he said I don't know I did my job, then I called to customer care & total cost of call is Rs.130/- from cell somehow they are convinced & activate on Sunday. On Monday I given written complain against my local dealer to DISH TV but finally result is my recharge date has been changed on 17th of the next month
No.4) Next Month June on 17th I start to pay threw Internet Banking
No.5) On July due to some reason I gone to dealer and recharge for Rs.210/- from my dealer i come to know now there was no scheme of Golden Package it was change to Gold Sever pack I said we don't want we are happy with this. I don't know what he did after come to home I seen on my television screen a message regard my next recharge date is 16th of the next month
No.6) August is no issues date is 16th I paid threw I.B.
No.7) Now this month means September 2010 my date is 16th I recharge threw Internet Banking on 16th between 5p.m but on 17th means today at morning as usual when I switch on my television I seen there one message your connection is deactivated due to subscription is not yet received at that same time I has called to customer care number [protected] and explain them everything, finally after explaining clearly that lady executive answer is we are help less because we not received your payment.
I send a e-mail to Dish TV customer care with CC to invoice section then I got a sms from Dish TV that my payment has been receipts after 1 hour one more sms I received there mention I should pay my next subscription on 12th of next month.
After receive this I called to same customer care number and I talk with some Mr. Ifran or may be Irfan he try to explain about 31 days month & 30 days of month. I just ask him how many month in a year have 31 days month & 30 days. he is not able to answer that. My question is in one month suddenly reduce 4 days how it possible because August is 31 days month September is 30 days month & October is 31 days month then how it is reduce 4 days?
This executive try to convince me that our calculation by days, if it is then dealer should inform when we are purchase at that time we don't know your formula of calculation or company policy, then this Mr. Irfan answer is now Golden pack is Rs.225/-. not Rs.210/- I just ask him how we come to know? When they remind regard subscription often then why they are not informing or why not your company not inform through messages to direct our connection.
This is my bitter Experience towards DISH TV. DISH CAN WISH whatever they want to apply with all consumer. Because we are Wish for Dish so, now we are get return according our expected wish.

My Dish TV Viewing card number : [protected]

This is regarding my recent recharges and the validity I got.
I have done two recharges
1. `200.00 on 21/08/10
2. `500.00 on 14/09/10

But even after this my next recharge date is said as 01/12/10. I thought I must be getting at-least 3 months of subscription for `500 for silver pack worth `150.
I can’t understand what is the type of calculation Dish TV is having???

Next, I received an SMS “dish tv will be SWITCHED OFF if not recharged BEFORE 16/09” it’s quite sad that Dish TV talk to your customers like this. It looks like kind of threatening.

IS THIS YOUR CUSTOMER SERVICE??????

I feel really ashamed of having any relation with such a service provider.

It’s just that I don’t have enough time to get another connection that I recharged my Dish TV VC this time. I was seriously considering for going some other service providers.

I was informed earlier that Dish TV charge the customer some `20 for not recharging on time.
I don’t know what makes Dish TV think that Dish TV can fine us for not recharging. This is something which is completely on our interest and Dish TV can’t force us to do it.
It is pathetic to see that Dish TV is making money like this.

dear sir,
i recharge distv vc no [protected]-1 in rs 750 date[protected] at 2.30 pm through costumer care, but after 28 hrs. any chhanel not found in setup box. i complaints in custumer care no [protected] every 2 hrs, but not in action. every time speaking 2 hrs start a tv than your chhanel start but after 28 hrs no any chhanel running.
i requested please needful action in our complaner.

fraud kiya hai dish tv ne mere sath , chorr company hai ye,
plz ban this co.

Dear Sir,
I Praveen Gaur, Dish tv subscriber for last two months, I am misguided by dish tv sales person & customer care. They make me fool, i already lounge a complain in there office (through mail & telephonic ) so many times but still not getting any response even i directly shoot a mail to MD of the Company([protected]@dishtv.in) but still not getting any response,

I am forwarding you mail which i sent to MD:-

I am Praveen Kr. Gaur DISH TV Subscriber my VC NO. is [protected]. I am taking this connection on the basis of my Brother Dr.Pankaj kumar subscription. I had talk with customer care before taking connection & they suggest me to take subscription under child plan because of same Address. I agree for that and call the customer care on 22/6/2010. for new connection in my room on same address. customer care informed me that you have to pay only Rs.1860/- (Including All taxes) for the subscription for (Rs.170/- per month) three month & few movies you can see in between 100 days was Absolutely free.
I payed that amount to the sales Person but later on i feel i can view only few channel but on the basis of my brother plan (Titanium) I am eligible for Platinum plan. i spoke to the customer care & the concern person said your plan is Gold plan & under this plan i can view few channel then i said no, as per plan i required only Platinum Plan. he said very politely "no worry sir i just convert it into Platinum Plan". but end of August i saw my Service was Deactivate I spoke to Customer care again He said your connection is Individual (as per given detail of scan image of saf form & bill ) & you have to pay Rs.325/- per month for Platinum Plan. But during time of connection i spoke to customer care Executive he said i can pay Only Rs. 168 or Rs 170/-.
Because of misguidence of Sales Person & misguiding of customer care I faced this problem. kindly Activate my plan under Multi connection/ child plan.


Kindly help me.

Praveen Gaur
[protected]

SIR,
I Purchased 2 dish tv via online intrenet by credit card , my cc debit by 3180 same time ,
but some reson i am not able to purchased it, so i cancel the deal same time, now dish tv india not refund my payment,
sir
plz refund my money plz
not intrested in DISH TV

this unique token No:15254
Transation Id : 144206
bank : ICICI
NAME : ANIL KUMAR
DATE IS 14 JUNE 2010
thanks
ANIL KUMAR
[protected]
[protected]
[protected][protected]
dish tv chor company
fraud company
haram company

Dear Sir/Madam,

Myself Sourya Suvankar Swain,I am using DISH(vc no- [protected]) tv for last 2.5yrs, & I was viewing gold pack(225 per month),actually before 3month there was some offer was going on, thst was if we recharge for 3month at a time then I can able to see gold saver pack(275 per month),this offer was provided by them. So i recharge my dish tv of amount 670 on 04-June-2010 & my last recharge date was updated to 06-Sept-2010 & I also able to see gold saver pack inpalce gold pack.
When I contacted them on 6-Sept and ask them wheather there is any charges applied if i will come to my Gold pack again.Then they told me that "no sir there was no charges demand from your side because this offer was provided by us".Then i told ok alright please activate my Gold pack again,they told me ok sir i forward your request(request no[protected] & kindly recharge immiedeitly.I told ok & then i recharged my dish of amount 500. But now they are telling me that if I downgrade my pack(that is Gold pack) then I have to give Rs 40 more.I was asking why I am going to give Rs 40 more because my package was upgraded due to you not for me.Then why i will pay,then they told me "sory sir we cant do anythink" I also asked them to repay my recharge amount but they dont.
Kindly help me Sir, what can I do ?
Why I am going to give downgrade charge becasue upgrade was done by dish tv team not by me ?

Hi,

I have recharged @ 630 Rs for 3 months. Dish TV said for three months promotional offer will enable me Gold Saver Pack for three months at 210X3 =630. After three months, I recharged now and it has automatically deducted 270 Rs for gold saver plan. I never applied for this plan...... As it was promotional I feels cheated now.

Other Problems:
1. I have registered by mobile for CALL BACK service before two months..l No reply.
2. During tenure of those promotional three months my DTH stops on alternate day and my next recharge date was wrong.
3. Consumer complaint number given for Gandhinagar is not working (does not exist!!!)
4. I have called on [protected] for complaints so many time but it is not working.

Justice needed..

1. I have recharged for 300 Rs now so I should get 210 plan plus balance for next recharge. But I got one month period only.

Kindly Help

Thanking You
Regards,

Dr. Ghanshyam Vaghasiya
+[protected]Registerd number for Dish TV)

To whomsoever it may concern
To Manager,
Dish tv

Dear Sir/Madam my Name is Shiv Seth and I am a owner of Dish TV and I have two Dish TV connections. One is my old connection-VC no-[protected] and I’ve recently purchased new connection on 4th June 2010 VC no-[protected] under the “Box Free Offer” Scheme and received subscription for 100 days, which is going to expire on 4th September 2010 and I was told by customer care department of dish tv that I can convert this new connection (by sending an email to customer care department) into multi - connection i:e child connection VC no-[protected] as I want to keep my old connection as parent connection- VC no-[protected] .But with deep regret I want to say that I am being cheated by your customer care department as they are saying different story now that its not possible to convert your new connection into multi-connection but while purchasing the new connection they told me u can convert it into multiconnection at later stages ,so it is very unethical practice from your customer care department, that to sell your products you give them false commitments and thus cheat your customers and I never expected this from company like yours and after being loyal customer for more than 7 yrs ive been treated like this.
So I kindly request you to convert my new connection into child connection VC no-[protected] and keep my old connection as parent connection- VC no-[protected] . I hope you will do the needful ASAP.

Kindly Note: - Parent connection- VC no-[protected]
Child connection -VC no-[protected]

Regards:-
Shiv Seth
Place: - New Delhi
Date:-29/08/2010
Contact no:-, [protected],[protected]
[protected]@hotmail.co.uk

My suggestion to all not to purchase Dishtv and to shut down Dishtv company.

I’m Duba Lama from Vill-Sishujhumra, Distt. Jalpaiguri (Binnaugri), I’m continuously facing “No access / Signal not found” problem. I regularly complaint to Customer Care of Dishtv but till date my problems has not been solved. My first complaint was on 27.08.2010 and regularly I'm complaining. My goodness, on 30.08.10, I rang to customer care executive early in the morning, but the lady on the call said I had not complained on 27/08 to 298/10. Whereas she said I complained on 30.08.10. Where the complaint no. Have they all deleted from there record. For kind information my complaint no. is as follows:
44004783 dt.27.08.10
44158189 dt.30.08.10
44243674 dt.31.08.10
[protected] dt.01.09.10
Please help me to resolve my problems as my connection is active but I'm unable to watch channel.

On many occasions Dish TV are not airing/displaying/providing DD Sahyadri, IBN LOKMAT, DD News, P-7, AASTHA channels. Last week, I paid their service provider Rs. 170 for adjusting the dish. The above channels were available for 2/3 days.
Out of above DD Sahyadri which is mandatory for every cable/dish/DTH provider, IBN Lokmat are not available. My dish is under warranty of 1 month. As other channels are available and these two are not available the dish TV seem ti have stopped providing these channels. Earlier also this problem was there. With little rains all DD channels are not available when many other channels are available, this clearly shows that dish tv is not giving DD channels any priority.

Dish tv no ligin invalid username&password invalid please provide username &password

I am regret to inform you that during rainy days usally first to stop signals for the SCV/DD Podgai/Kalingnar/Mega TV. After the rain was over the signals are not coming properly. I contaacted DISH Tv technical wing. They told me that Satellite Transponder relaying the said TV signals are not working properly. For the last three days during the day time the signals are coming but in the nights, the same problem I was noticing. Please take immediately action. as I am watching regulary the SCV (Tirupathi Sri Venkateswara Bakhti Channel). Please ack. with regards

Hello,

I am an existing Dish TV consumer. I had selected for the Standard Gold package that costs Rs. 210 pm. In the month of May, I paid Rs. 630/- to subscribe for 3 months. Now, in August I again paid Rs. 630/- for another 3 months subscription, when I came to know that my package was changed to Gold Saver with Rs. 270 pm fees. When I enquired, the customer executive told me that there was a scheme in the month of May that automatically changed my existing package from Standard Gold to Gold Saver. When I asked why it was not communicated to me then he gave me lame excuses and said now there is no way but I will have to pay for Gold Saver. When I said, I dont intend to go for Gold Saver and asked him to change to Standard Gold package, then he said, he will charge me Rs. 40. When I asked for the reason, then he said it is standard fee for downgrading the package. I was surprised and got to know the trick with which Dish TV has found ways to fool consumers and loot money from them.

Anyway, as it was in vain to talk with arrogant customer executives, I decided to go for Silver Saver pack, which has even lesser channels than standard Gold package and satisfied myself that at least I had not paid for downgrading of Gold package without having my mistake.

Apart from this, if you delay in making the payment, then they will cut the transmission. But when you want to pay again, then they will charge you Rs.20 for delayed payment. I was surprised with this 2 way sword, you cut the transmission and also charge late fees. This obviously is called as looting and nothing else.

Every service provider in India nowadays are playing these tricks to loot consumers and they know nothing will happen as consumers will not find time to fight for the cases. I thank to this forum as at least I could vent out, not sure if my complaint will be heard by anyone.

sir,

1. I had purchased DISH TV package of VC [protected] in Apr 2010.

2. DISH TV representative filled up the application and endorsed our plan under free four months SILVER SAVER (scanned copies are attached) and we were assured for this pack only but on recharge DISH TV taken amount as GOLD PACK is unfair. On enquiry DISH TV accepted the mistake but is not changing my plan. Please advise further action ?

Thanks

yours sincerely,


ac katoch