DishTV Complaints & Reviews

Dishtv ki sabsi badi problem…………………..

Dishtv sabse pahla DTH compney hai,But sabhi dth iska copy karke aage ho gaya hai….
Dishtv wahi ki wahi rah gayi.

Dishtv 4 saal me abhi tak koi major problem ko solved nahi kiya hai………..

Wo rain fade problem ho,
Video freezing ki,
Free to air channel par EPG and Digital video and audio qulitey….

DD(govt of India) ki hai jo Tata sky and airtel ko bhi provide kar rahi hai free to air channel jisme video qulitey and EPG bhi milta hai…….

Other DTH me rain fade nahi hota and video freezing nahi and Free to air par EPG ka hona, wo bhi 7days ka and channel change me second ka bhi time nahi lagna.

Abhi kuch din pahle dishtv ne HD BOX launch kiya , usme bhi kuch na kuch kami nikal gayi……….usme only platinum pack hi run karta hai..

Uska copy karke other DTH one week me HD box lunch kiya but usme sabhi pack run karta hai..

Abhi bhi samjh nahi aaya dishtv ko itne ssal ke baad kuch lunch kar raha hai to kuch na kuch kami rah jaye….

Dishtv se other dth bhaut aage badh gaya hai …..

Dishtv ke paas abhi bhi old salatelite and old software version hai .. ye sab tab hi sahi hoaha jab tak iska interal change nahi hoga tab tak ye sabhi problem solved nahi hoga…

1- Rain fade
2- Video freezing
3- EPG and digital video qulitey and sound(free to air)
4- Channel change me time lagna
5- Singel week hona
6- Paissa only ADD par services par karch nahi hona
7- Old sowtware and satellite ka hona
8- Koi services sase aage launch aur bad me sabse peeche hona.
9- Daily base par kuch na kuch problem aana.
10- Prosesser ka bahut slow hona.


Dishtv me sabhi problem hai aur isse copy karke sabhi DTH ne apne aap ko accha kar liya aur dishtv abhi tak wahi ki wahi goal goal round kar rahi hai……..


Other DTH me koi prolem nahi aati hai and wo apne aap ko NO.1 bhi nahi kahti aur dishtv itna add karne ki kosish bhi nahi karti hai..

Other DTH sabhi riginal channel ko add karti hai aur dishtv only south and Marithi and gujrati channel ko add karti hai..

Other DTH dishtv se copy karke sarv gun sampran hogayi hai aur dishtv ki ussi Blind gali me round karwa rahi hai.

Dishtv only adding for Bhojpuri channel in pleatfrom and IBN7 Aur B4U MOVIES....

My request no. frowaded to my mail id..


Bhavesh jha
[protected]

August 17th 2010
I contacted Dish satellite company 30 days ago to upgrade service on 4 receivers in my residence to HD and equipment. One standard receiver had been replaced in 2009 with HD because 7 year old one quit working. And they wanted to Charge me $100 to do it, until I told them I would go to Directv before I would pay charge.
So I asked for another HD receiver and 2 new standard receivers too replace equipment that was 7 years old. Representative(s) at time would only agree to 1 Hd receivers with a new 2 year contract. Reps I talked to would not replace other 2 receivers. Why would I sign a 2 year contract on equipment that was 7 years old with remotes wearing out, and with knowing the previous year the problem I had getting a receiver replaced .
The billing cycle ended on 19th of each month, so I am having Directv installed on 19th to not create another problem with billing issues. Called Dish Tv today to cancel and talked to 2 reps trying to talk me out of canceling .Transferred to a 3rd rep who now offers to upgrade all equipment. I do not do business that way !
Now they are sending me boxes to send back equipment at $15.00 PER RECEIVER....................If you are going to do business with Dish Tv be prepared to BARTER . They will not be willing to satisfy a customer's needs until you go to a competitor

Don Shamp

you go to a competitor

I am a Dist TV Customer & My VC Number is :[protected], My Dish TV signals are not comming properly, we are unable to view all the subscribed channels. I have called to the technicians and before a couple of week it was aligned by him, but on that day channels were not proper and still these are not comming proper.

Your Customer service is very poor, representatives are not handling and resolving complaints. Every Dist TV customer is not satisfied in this city.

If my problem will not resolve in 24 hours, I will destroy this SETUP Box and will not use the Dish TV Connection.

So, You are requested to please resolve my Dish TV Problem becauese I m sick off to call to the Tish TV Dealer/Techinicians at Hissar.

Thanking you in anticipation.

S.P.Sirohi/Umesh Sharma
H.No.552, HBC, Sirsa Road,
Hissar - Haryana
Cell: +91-[protected]

Its been more than 24 hours when i have last raised a instalation query. Not resolved. However i have received a message stating the query has been resolved and ticket closed. The escalation team doesnot even bother to reply. No clue how this company service their customers. Its has been almost 6 months tha my Dish tv has not been installed, as i had relocated from Pune to Kharghar. Inspite of calling the customer service team and getting several confermation and assurance i am yet to get this fixed.



--- On Fri, 6/8/10, customercare <[protected]@dishtv.in> wrote:

> From: customercare <[protected]@dishtv.in>
> Subject: VC#[protected]
> To: [protected]@yahoo.com
> Cc: [protected]@yahoo.com
> Date: Friday, 6 August, 2010, 2:53 PM
> Dear Sir,
>
> Thank you for writing to dishtv.
>
> Regret the inconvenience caused
>
> We have already forwarded your request to the concerned
> department and assure you of a prompt response.
>
> Your complaint number for future reference is 42870665.
>
> We value your association and assure you of our commitment
> to serve you with a smile.
>
> Regards,
> Abhishek Kumar Srivastava
> Customer service
> DISHTV
>
>
> Did our response resolve your query? Please Click on the
> link below to give us your valuable feedback.
> http://202.46.200.213/PaymentAuditDetails/CustomerFeedback.aspx?Mid=[protected]@...⇄
>
> For any further clarification or assistance if required,
> please feel free to revert on same e-mail id or contact us
> on below mentioned numbers:
>
> Only for BSNL/MTNL lines[protected]
> For all non BSNL/MTNL lines :[protected]
>
> From all phone lines[protected]
>
> You SMS, We Call
> Now to talk to us you don't have to call us. Simply SMS
> DISHTV CALL ME TO 57575 from your registered Mobile Number
> and we will call you back promptly.
> To register your mobile number SMS dishtv RMN <11 digit
> VC No.> to 57575
>
> First time on Indian television, the superhit comedy - NA
> GHAR KE NA GHAAT KE on Movie on Demand. Watch it with your
> whole family at just Rs. 50! To order, SMS MOD <your 11
> digit VC no> 50661 and send to 57575. For more
> information, please go to channel 250 of your dishtv now!
>
>[protected][protected][protected][protected][protected][protected][protected...⇄
> Hi,
>
> As per my discussion with Priya mehto:i have submitted my
> complaint # 42870665. Its been almost 6 month since i have
> moved from Pune where i had purchased the Dish Tv
> connection(VC#[protected], while i moved to Navi mumbai
> kharghar, i had requested that i need my Dish tv to be
> reinstalled. I had called up last in may and then today,
> however till date nobody had come to do the installation.
> The CSA has informed that tomorrow some one would come to
> install my connection. I hope this is taken care off.
>
> The months that i have lost due to unavailibility of Distv
> installation inspite of calling up dISH TV.needs to be
> compensated or i will be forced to report this to the
> consumer court.
>
> Please call me if required but have this resolved. This is
> the last time i am writing to you guys and i will ensure
> that the next time the My legal team would get in touch with
> you guys for answers.
>
> Hope to get some traction on this case. and get my Dishtv
> set up.
>
> Probal Rudra

I have bought Dish TV from one of the dealer named AMAN TELECOM, AA/8, Shalimar Bagh, Delhi- 110088, Phone No.- [protected],[protected], [protected], As per discussion with Sanjeev (owner) I have negotiate and as he told me that I have to pay Rs. 1840 inclusive of all (installation free and 3 months platinum pack charges include in Rs. 1840). His delivery boy came to me and delivered the same and I paid the above said amount and his delivery boy came back.

The engineer came for installation and installed the same and said to me to pay Rs. 520 for installation and service (platinum pack). I talked to Sanjeev (AMAN TELECOM), then he said that my delivery boy wrongly charged you, he had to pay to the engineer Rs. 520, no issues you pay the same and I will pay you.

I heard the same and denied paying for that then he said now I break my commitment to you and now you have to pay Rs. 520 and he is not going to back me money.

A Big fraud person was talking to me, I can not believe that who has registered to JUST DIAL, which provided the best service for our convenience he is mis-behaving and a big fraud. Sanjeev of the owner of the company (as he say) is doing like that then how can we believe on any person who is provinding the service like this.

His delivery boy also provide me the bill at my home worth Rs. 1840 which is not possible as per the employee of the Dish TV Company. He can not charged more than Rs. 1590 for the same and rest other charge should be mentioned on the Bill. Even I think who provide the service at door-step always commits wrong commitment.

I discussed these matters to Aman Telecome also again he is saying " I will handle these all things as I handle such type of cases. No issues, do whatever you want, nothing is going to happen" I indicated that I am going to complain against this. he has no worry. A big rustic seller who does not know how to run a business

Guys please do not take a service from Aman Telecome in your life as he is a cheater/ fraud seller, who provides the attractive price on phone but it is not so as I come to know.

I request to the concern person who is taking care of the same and let me have a justice and fair deal from Aman Telecom, [protected]/ [protected].

My Name is Rahul and Mobile No. is [protected]........... please help me

Dear Sir
My ID is [protected] which is in the name of shikha chawla & lalit chawla & my mobile nos. are [protected] & [protected]

THE CONNECTION OF DISH TV IS NOT BAD ITS SUPER BAD & YOU MUST RETURN THE MONEY FROM THE PERSON THE MONEY YOU TOOK AT THE TIME OF CONNECTION .FROM THE LAST ONE MONTH MY MOST OF THE CHANNELS ARE NOT IN SERVICE & THERE IS NO DOOR OF COMPLAINT

PLS REMOVE THIS ISSUE SO THAT WE CANT GO TO THE ADVERTISING AGENCIES FOR GIVING THE ENTIRE BAD EXPERIENCE OF YOUR DISH KARO WISH KARO

I was recharg Dishtv before 3 months ago for 650 Rs.for Gold Package.and they given me gold saver package free without any information to me by mail or phone.because of i was paid 650 ( Thats my mistake? )and when i am recharging today for 1250 Rs. I want 6 months and 1 Month Free but they give me last date upto 22 Dec 2010, I ask them and reply is Your package if Gold Saver activated. and when i requsted that please changeover to Gold they charged Rs.40 for it and also not Given 1 Month free rechage.

last sunday i purchased a Dish TV Dth from Universal Electronic Pinjore, viz phone no.[protected],[protected],[protected]On Nh21 Kalka Shimla Highway , panchkula, but not installed my dth, after three and four day. when call i him the shopkeeper commit me fake.

dear sir i have been reinstalled my dishtv Antenna on thursday. I have paid Rs.225/- for reinstallation, Rs.225/- for wire, Rs.150/- for recharge purpose to the technician by cash only after confirming from office. the office no. in bangalore is[protected], Technician name is Rammurti no. is [protected], asst. tech. name is Ramesh no. is [protected]. but yet i have not recieved recharge amount so i start to watch programme through my DISHTV. my vc no.[protected], set top box no. 0640ABC12DS20991. please solve the matter earliest. and acknowledge me through mobile or E-mail.

Please give me DISHTV tollfree no. because i have been expend in calls about Rs.80/- yet.
thank you
yours


Dr. Abdul Haseeb Ansari
Lecturer,
D/o Tahaffuzi wa Samaji Tib (PSM)
National Institute o[censored]nani Medicine,
Kottigepalya, Magadi Main Road,
Bangalore-560091
(KA)
INDIA
Mob:[protected]
[protected]@rediffmail.com

Dear Sir/ Madam,
I am dish tv customer form last four years. But the Peace TV & Q TV channel not available at dish tv. Why you are not telecasting these two channels. There have more than seventy unwanted channels telecast by dish TV, but only two channels not available as mentioned above. I think above 80% people like peace TV & Q TV compare to zee salam. I think customer satisfaction is a deciding factor to be no. 1. As a well positioned DTH service provider (dishtv) is unable to telecast such a well appreciable channel. I think if you broadcast these channels automatically customer will be increased rather you expense money beyond celebrity for advertisement. Now, people are more conscious to select best offer at optimum cost. I hope you will give kind attention about this matter.
Thanks & Redard's,
Baharul Islam

hello sir
my name is chauhan vinod t.my vc no.[protected].
i have richarge 700/-Rs net thru but no risponse your dish tv sirvise.please sir confirm toanswered to my mo no-[protected] and please recharge my dishtv.

I want to pair STB no. with VC Card. My STB no. : [protected]F65008416 & VC card No.: [protected]. So I want you to pliz pair this two No.

vc [protected]
Dish Tv Sr Executive Abhishek 5 35 pm 20 june 2010 Refence No.40550193 His way of talking was not polite and despite the matter which I sent through mail was self explanatory he still was asking about the billing issue which I explained in the morning hours to Mr Sagar on 20th and Ms Sanjana in evening hours on 20th but still these kind of stupid calls still asking me what is the matter explains that your executives are not well read in getting the content and need re training for the same. Even after explaining the things to two of sr. executives as mentioned above for more then 45 minutes if dishtv still unable to understand the problem it is surprising that why I have to tell all officials every time the grievances I faced. Furtther no reply or action taken by officials of DTH has been intimated to me via mail except for repeated calls asking the same complaint time and again. Mr Sagar promised me to call between 5to 8 today on 20th June but I don’t know why another official has been asked to call me for the same issue which I told to Mr Sagar at length today. Kindly look into the matter seriously and do the needful.I asked him to first get the details from the above mentioned two officials and if still there is problem in understanding he can call me.Copy of previous mail attached for ready reference. I request you to depute only one senior official to whom I can narrate all problems and not that every time a new official come for the same and again asking details repeatedly.
Dr. Anil Thakur

ON 20TH JUNE TALKED TO MR. KSHITZ AT 1 11PM. Every time I have to tell details which is very frustrating and digusting. Asked him to connect me to escalation deppt. Where Mr. sagar picked up phone. Asked him about the reply of my yesterday sent mail for which he was silent and everytime I rose a question he has to ask for a hold and did take appreciable time to comeout though was humble enough to talk with. Asked him to send some person for collection of payment for recharge so that in future I can tell that to that person I told details of each VC and channels which I wanted for each VC.
RECHARGE HUMBLE REQUEST TO MR SAGAR ON 20TH JUNE 2010 AT 2 11PM FOR SOME PERSON AS PER HIS WORDS WILL BE AT MY HOME BY 6 00PM COMPLAINT NO. 40542120 AND THAT HE WOULD CALL ME REGARDING COMPLAINT TODAY 20TH JUNE BEWEEN 5 TO 8PM.
Later he called me at about 2 47pm that he will arrange person on 22nd at 6pm sharp and not today , I agreed for 22nd at 6 pm sharp. But none turned up.

VC no[protected]
Talked to customer care official at at customer care number[protected] around 4 00 pm 0n 19th June 2010 when some Mr. Tariq picked up call. I apprised him of irregularities during last recharge and that different tariffs were given to me even when I described the then customer care official somewhere in June 2009 which led to so many difficulties throughout the year. So, much so that I mailed so many complaints including call at customer care number[protected]. I mailed the same contents at different blogs and all available numbers/ mail addresses of DTH. Atlast when I used harsh languages at different Indian Complaint Boards and to higher official then only then they did respond that too bleakly. Till a person named Mr. Bijoy sahoo came to my rescue and helped understand matter. There were frequent disconnections/ disruption of services without my prior knowledge though I already paid the amount as suggested by customer care officials of DTH but it continued throughout year that either one pack or another pack of any of my four VCs . Its Bijou shoo who gave me his personal number to bypass customer care number and other hurdles of waiting at calls like to call in English press1 for Hindi 2, so forth and so on? You will be surprised to see a pica which I clicked from my TV screen after going into my account to see my last date and you yourself will appreciate the FUNNIEST ACCOUNT DETAILS by you.( see below).
Now, to avoid all this hunch and bunch today I asked Mr. Tariq to connect me to floor supervisor and he did connect me to escalation department of which Ms. Sanjana picked the phone. She was also ignorant about most of policies and tariffs of the DTH and were frequently using the commonly used words by any customer care officials anywhere like:---- I am sorry for inconvenience/I sincerely apologise/I will do my best so forth and so on.When I did ask her about the amount I need for recharging by explaining the number and channels I want on particular VC she calculated amount for 4 VC as Rs. 13860/- whereas same explanation were given to Mr. Tariq and he gave me amount to be deposited as Rs.14676/-. Two persons of same organization giving such difference in amount for same channels and VC means that customer care of DTH needs complete renovation in order to survive the market else the negative impact of the same is as clear as res ipsa liquotor ( speaks for itself). She did promise me to call back at 7 00 pm as mostly floor supervisors / officials of escalation department give but never get back same happened as no call back is received as I am writing this mail at 7 35 PM. Such horrible experiences with DTH is deterring me to again opt to DTH but its only that I have to change all four VC numbers along with set top box will need further expenditure from my side and for DTH it would be nothing just losing a mug from sea water.
Keeping in mind the above facts I request you to please send me in written the amount to be deposited as per details narrated to Ms. Sanjana of Escalation department and Mr. Tariq who first picked up the phone coz it wud be quite difficult for me to narrate all things again and again at the earliest at my mail [protected]@sify.com.

I had purchased Dish Tv Dth services from Vijay Sales Borivali west by invoice No.06-bro6-10SCID 437 as on[protected], M/s A.S.VISION INFOTECH (Goregaon) has installed dish at my Terrace (receipt No.33736 dt.11/06/10 ) and has started their services on 11th . But Today there is no telecast and services at my dish. As I made complain to customer care today they says that it will not work in Monsoon.Today there is no heavy rain here but still not there is no service.

As I request you to please do the needful immediately.

thanks and Obliged.

Rajendra.

Visakhapatnam
12 jun 2010
VK Sharma

Dear Sir
Regards

Dear Sir,

Sir I have taken new Dish TV connection and paid one year subscriptin and expiry date was 16 Jul 2010. Sir company autometic activated some program witch i was not aware means with out asking me and i donot know and more ever blemming me that you should have inform for deactivation sir how can i inform when i donot know about activation

Sir my only request is i have selected a plan for one year and paid so i should see that program for one year. since last two months it is disconnected and i am suffering writing co also but there reply are as such



Thank you for writing to dishtv.

We would like to inform you that as per our records Extreme Entertainer a-lacarte pack was activated on VC [protected] as a free a-la-carte pack at the time of activation till 16/09/2009. It has been converted into paid a-la-carte pack from 17/09/2009 as you have not submitted the deactivation request of free a-la-carte pack. Billing has been generated for that period. so renewal date of the VC has preponed to 21/04/2010.


It is requested you that kindly do need full and please give me three months remainig free activation which i paid. Thanking you

yours faithfully

VK Sharma

I HAVE TRANSFER THE AMOUNT OF RS-329.00
THREE TIMES INTO THE A/C OF DISHTV INDIA LTD. ON 29TH OF MAY.
I HAVE SENT THEM BANK STATMENT MORE THAN TEN TIMES BUT THEY SAID THAT THAY HAVE RECEIVE RS-329.00 ONLY TWO TIMES
PLEASE HELP ME OUT OF THIS

TELE-[protected]
BHARAT KUMAR

Dear sir,

My self devang chudasama, a customer of Dish TV DTH service. Sir I am connected to DishTV since 2 years and I have renewed my connection very recently. Sir I paid for the costliest package( Like maxi and titanium) till my last renewal.This year I wanted to change my package and I choose for the new economical package which is not like maxi and titanium. I have paid online and got the confirmation from my bank, Now when I called up to DishTV, they have told me that your package require to downgraded then only u can get the new package, I said, pls do it but then they said that you require to pay downgrade charges Rs.40.

Sir, I really wonder what is the justice behind chargeing Rs.40 to customer. I request and compaint that this charges should be removed for all the customer. This is abuse of the customer for their fundamental rights of choosing the right product.

I had raised a complaint day before yesterday (01-Jun-2010) for no signal in Dish TV. I also have a Extended Warranty Contract (for which I had to pay Rs. 400 more). But still there is no response. When I called yesterday (02-Jun-2010) for status I was informed that the technician will come today(03-Jun-2010), now when I'm calling today(03-Jun-2010), they are telling me the technician will come tomorrow(04-Jun-2010).

The details are
VC No. - [protected]
Request No.[protected]
Complaint No. - 50345

Thanks,
Arijeet Mukherjee
+91 [protected]

From:
Manoj Vadher
Gandhidham, Gujarat,
VC-[protected]
Reg. mobile no. [protected]

26 May 2010

To,
The officer,
Complaint Cell
Dish TV

Sub: delay recharge charges
Dear Sir
I regret to complain that in my account in my TV shows recharge date as 28.05.2010. I have received message in my mobile as DEAR DISHTV SUBSCRIBER, YOU ARE ENJOYING SILVER PACK LOADED WITH ADDITIONAL CHANNELS AT A PRICE OF RS. 113.00 TAX PER MONTH.YOUR NEXT RECHARGE DATE IS 28.05.2010 ON 03.05.2010 AT 01:11:30 (you can check the same from your system). I have recharged for Rs. 450.00 today (on 26th May 2010). Besides that Rs. 20.00 has been deducted from my account for delay recharge charges why this? I can’t understand your system. I have SMS RECEIVED FROM YOU AND A MESSAGE IN MY ACCOUNT THAT MY NEXT RECHARGE DATE IS 28.05.2010 THEN WHY RS. 20.00 HAS BEEN DEDUCTED FROM MY ACCOUNT. I CAN SEND THIS SMS IF YOU GIVE ME YOUR CELL NO. PLEASE NOTE THAT I SHALL NOT BEAR THIS 20.00 RS. DEDUCTION AND YOU HAVE TO REVERT IT BACK ANY HOW.
I talked Ms. Manju (customer care officer) at 11.20 hrs today. She suggested me to reconfirm my recharge date periodically with you. If your system does not show correct date then why are you giving it in my account? Is it your policy to misguide customer by giving false date and then collect delay recharge charges? Earlier there was a problem of deactivation of ala carte and due to mistake of your officer I have suffered loss in due date (complain faxed on 03.05.2010)
Do note that such type of practice and carelessness creates dissatisfaction among the customers and disgraces your prestige.

Manoj Vadher