DishTV Complaints & Reviews

Today morning(8 March 2011) I switched on my Television and I got this stupid error: 101Unsubscribed Channel. Channels like Kiran TV etc are working, but I don't need them. I want all my paid channels to work properly. I want this sorted by today evening or else I will paste you guys.

I have mentioned my Smart Card Number and STB Number below. If you need any information, call me at [protected] or 25431367.

Smart Card Number:- [protected]
STB Number:- 2483ICBI[protected]

On 16th February 2011 I bayed a new DISHTV connection and this connection installed by SWETALINA ENTERPRISE BIDHAN PARK KOLKATA-90, at time of installation itself his engineer told me that setup box having some single problem then I asked him to replace that setup box and come up with new setup box but next day his engineer again came with same setup box and told me that this is working fine and did installation.
After 4 days on 20th February 2011 it starts creating problem and DTH stop working, problem was no single. I complained about this to customer care of DISH TV and they took my setup box for resolving problem saying that this problem will be resolved max by 48 hrs. After that I asked him to replace that setup box because this problem was known at time of installation and my connection is only 5 day old, but they did not responded. After 2 day I start calling him about status of my setup box but DISHTV customer care and local service provider did not respond me properly every time they telling they will resolve and provide me new setup box in next 24 hrs.
On 27th Feb 2011 I got call from local service provider saying problem is resolved but I was out of station so I asked him to come on 1nd March 2011, but they did not came I called local service provider i.e. SWETALINA ENTERPRISE more than 6 times and they told me that today itself they sending me setup box, so I cancelled my DR. appointment and waited for him. But they did not come.
They came on 2nd March 2011 with some old stupid setup box and they again connected that to my TV but that setup box also had same problem.
Then I called there customer care and told him about this and asked him why they send me old setup box if they promised me to send new one and asked him to refund my money and disconnect my connection but they start saying they need one more day to resolve this problem.
So I gave him 1 more day but yet they did not responded me, I already made 4 times call to their customer care but every time they saying today itself they resolve this problem.
Customer care saying that they forwarded my concern to local service provider.
It seems like at time of money and new connection DISHTV come forward after that they do not care about customer problem. After taking new connection I only used that DTH only for 4 days and they already took 13 days to resolve this problem
So I want my money back.

I HAVE BOOK DISH TV ONLINE DATED 24TH FEB-11 WITH PAYMENT RS 690/-(SIX HUNDREDS NINTY ONLY) THE COMPANY IS COMMITMENT WE WILL PROVIDE SERVICES WITHIN 24 HOURS, BUT TODAYS 3RD MARCH-11, STILL MY DISH TV NOT DELIVERED TO MY ADDRESS- HOUSE NO-A-45/320, STREET NO-5, JAGGDAMMA COLONY, ALI VIHAR, NEW DELHI-110076

TOKEN NO PROVIDED BY DISH TV IS 34437
I HAVE TRY EVERY DAY WITH CUSTOMER SERVICES BUT THE PERSON ATTENDING HOLD ME WITH RESON FOR CHEKING STATUS OR TRANSFERING CALL TO CONCERN DEPARTMENT. I HAVE ALREADY SPEND MORETHAN 300/- RUPPEE ON PHONE...............

REGARDS-
FIROZ ANSARI
[protected]

Hi,

It has been very much disastrous!
A request was given on 12th of February 2011 to relocate Dish TV antina and a service engineer name Bunty from an associate of Dish TV SD SERVICES GURGAON, came on 21st Feb 2011 and took waway the set top box with the remote, after a lot of follow ups, call and complains on regular basis a new engineer from SD SERVICES GURGAON, turned up and gave another set top box on 2nd March 2011 which is still not working, as per customer care executive the card / vc no does not match with the set top box.

Entire rental is gone in waist and there is no one to take care, I think there is no after sales service and commitment from Dish TV and the services are very pathetic. I would request consumer court to take immediate action on Dish TV.

Ashutosh Mehrotra
[protected]@hotmail.com
[protected]
[protected]

VC NO. [protected]

I have a dish TV HD connection and a technician came and changed the mono LNB for the number of channels to be increased, but nothing has changed and i still do not get the HD channels.
I have logged a compliant with Dishtv (ref No 54322112, 54512333,[protected] on 17th, 21st & 28th Feb respectively and it’s been over 15days with no resolution.
Every day a new person calls and ask about the complaint but no one comes and rectifies it, it is getting frustrating but Dishtv is not bothered about it cauz they have got their money and care a damn about the customer.
Pratul, Shivaji and a few associates from the Pune Kharadi office have called and said they will send someone but no one ever came, Vikas Nawgare is the Technician who calls and says i will come tomorrow but his tomorrow never comes.
Please can we take some action aginst Dishtv so that other dont face this after paying good amount for hopeless service. They are cheating their customers, new connection is done in a day but once you take it your trapped cauz there is no service
This is most unprofessional company i have seen, if you cannot provide services then pls don’t. I am more than happy to shut my connection with dish and move to another provider if they refund my money.

These are all FAKE offers from Dish TV, I too got free Dish HD Box free with my Samsung LED TV. They made me pay 750 Rupees just for the activation and installation.

Here is the catch.. All the so called HD Channels are Upscaled Channels. I agree to the comment posted before in this thread. Madhuri Looks liks Tun Tun... even on a so called HD Channel !!!

Only channels which are True HD are -

1) Movies NOW
2) Discovery HD World
3) Nat Geo HD
4) Star Cricket HD
5) DD HD - Always Blank Screen.

All the other channels are UPSCALED channels which they call HD. Rediculous, wonder Shahrukh knows about this, this proper Fraud from DISH TV.

I think this is why there are no advertisements on TV about 30 channels being HD and Blah Blah.

Another thing how people like me will get stuck with Dish TV now.

HD Starter Pack - 125 Rupees.
This includes Discovery HD World and NatGeo HD. Along with few other upscaled Channels.

HD A La Carte Pack - 100 Rupees
This includes MOVIES NOW. along with few other Blah blah upscaled channels.

World Cup HD Pack - 150 Rupees
This included STAR CRICKET- which means world cup in HD. Watching World cup on this is great experience as there are NO ADVERTISEMENTS and its a amazing experience to watch cricket on this.

so in the end you pay ->>> 125+100+150+325 (Normal Platinum pack) = 700 Rupees PER MONTH

Agree with another comment, you need iron balls to pay 450 for 4 HD Channels of your choice. All channels of your choice are in different packs. They are making customers fools.

CRAP FROM DISH TV.

Dear Sir

I have made my complain on 29/01/2011 with complain no 53676754 regarding repairing of STB box and it was changed by dish TV but faulty STB box has been provided, then once again i have made complain for same with complain no 54372815 on 18/02/2011,then they had changed my STB box but once again faulty STB provided for which i have made complain again on with complain no 54832991 on 27/02/11,but once again they have provided me faulty STB now i have lodge one more complain with complain no 54929199 on 28/02/2011.
When i have asked for senior person they simply refused to provide contact no of any senior person no, you are requested please provide me some solution

We are using DISH TV, Our set up box got problem we took to local distributor. He spent almost 2 days and said has to replace in Kurnool. If you want urgent you have to go personally, all the way i went to kurnool service center. He tooks 2 Hrs time to say that it won't be repair. He come up one more option that, you meet up Distributor he will give you new set up box.

For that i have waited couple of hours, finally i got the device. It was happen on 24th Feb, till now ( 26th evening ) it has not activated. I spent almost 100 Rs. only for calling them.

I don't know how long it will take.

VC NO - [protected]

Dear Sir,

I am a resident of Mohali - add - HM-243, Phase-2, Mohali. I Got Dishtv DTH connection two years back,vide VC No. [protected] ,it started giving problem after one year( Few Channels video was disturbed). The same is reported to customer care chandigarh at chandigarh. on dated[protected]. But no one from responded. I made uncounted calls but finnaly one person visited at my residence on[protected],and charged Rs. 150/-.as visting charges for just to check the complaint but done nothing.

Again I called no.of times at their Noida Ho as well as at Mohali Office.. But nothing has happened .

Finnaly I broght new connection with new Set up box. on dated 17-2011 vide VC no.[protected]. After installation it worked well for two days and then all paid chennels were disappeared and I come to know that it was required to be activated.

I called up to every one at Mohali office, but since 4 days have been passed ,it is not made operational inspite of my repeated requests to their officials ( Mr. Rakesh )

May I request for the suitable action on dishtv. w.r t. the poor service.

If nothing will happen then I have to report all to Consumer forum to for getting the justice.

But my request to you to get into this and do the needfull action. My old sset up box is also taken by Mohali office.I have also requested them to return but they are not responding at all.

Dr. SR Nagpal

Mohali

[protected]

Hello Sir,

I purchased the dish TV few days ago with the Samsung offer. I placed order on saturday (19' feb) . People from Dish TV installed the device and told me it will be activated in 24 hrs and left with 700/-. Till today it is not activated. People who came to install told that the box was faulty (after 2 days) and just came once when I was not at home and the call centre people say they dont have my information.

I dont know what to do

Today I have received one sms from Dish TV at 12.14.24 pm (Indian time) stated "They have not received my payment". As per package, my recharge is due on 29th of every month. As this is february this may be 28th february or 1st march.

Today 23rd Feb. I hope they can not send sms stating that " you have not received my payment" before due date, which contains wrong information. They can send sms menioning my due date.

Everytime, they are doing some problem. Earlier in one month I have requested them to activate color ala pack. But some how there was acivaion o[censored]TV ala pack from starting, which was done by disribuotor. I was not aware about that. When I came to know that along with color ala pack, UTV ala pack is also activated, I called to their cusomer service requesing to deactivate UTV pack. Their cusomer care representative told me that they are noting down my request & they same will be processed. Again after some days when I called, their customer representative told the same things. Again they gave me some request no. After some day when I saw the same is not deacivated till now, again I called cusomer care. At this time they told that, they same cane no be deacivated before one month.

Please see how cusomer is getting suffered due to oher's mistake & dish TV is not bohered about this.

I bought a Samsung LED TV on 5th Feb 2011 at Reliance Digital. I was given a DishTV Hd connection coupon with voucher no[protected] on 12th Feb 2011. Instead of giving the voucher with the TV, they took a week to do that. Initially they made me believe that DishTv will install in the week that was taken to give the voucher. Then I called DishTv to register for the installation. I was given a complaint no 54260518. Till this date the installation hasn't been completed by DishTv. After vexed up with the calling [protected] number for 5 days started writing email to [protected]@dishtv.in . The response was prompt. They assured me installing in 24 hours time nothing happened in 96 hours. I went on communicating each day, they initially apologized and promised in the next 24 hours for the first 3 days. In the last 24 hours, there is no call but promise to install soon. What I realize is that they have no serious commitment. Samsung was informed of the problem with DishTv. The response is that they escalated it to higher ups in the company. But, they are also not having any commitment.

Dear sir/madam,


Rechrge of Rs.150/- was done by us of dish tv on 16th Feb 2011. After several complaints to dish tv there is no activation done by dish tv on 20th Feb 2011 at 16:42 hrs.

Every time we are getting different answers from different operator. The customer asking us and bother time to time.

If customer face such type of problems again and again then what is the meaning of INDIA'S NO 1 DISH TV PROVIDER. Only logo never works to market the product.

I requesting to your honour pls solve the problem at the earliest.

We have minimum 35 tele contacts of dish tv provided by dish tv. Also a thinkable part is, Recharge of Rs.150/- and complaint expense is near about Rs. 350/-.

No signal is received to set top box from dish for all pay channels eg. zee, sony, starplus, zee marathi, etv marathi etc. Error code no is 301. But all DD free channels are working well. some etc regional channels are also working. No service is abailable to our village from Shopkeeper from Narayangaon (PUNE) from where we have buy the DTH Dish. It is not working from 7th feb. 2011. Also no any responce from DishTV Email or SMS Serveice. Please solve our problem.

VC No. is :[protected]Ramdas Mambaji Shete) A/P & Tal. Junnar, Dist. Pune

Reg. Mobile No. is - [protected]

1. In july 10, i purchased thru online booking a dish tv connection with following details-dish tv VC NO [protected] STB NO DST[protected]
Immediately after installation i lodged a complaint about defective set top box resulting in 1.delayed response time in switch over of channel which takes more than 8-9 secs and poor range of remote control which does not work beyond 6 ft and only in straight line /right angle to stp. No one has attended the complaint and it remains unresolved even after 8 month despite several reminders.


2. In Jan 2011 i lodged a complaint about not receiving signal ,and requested the customer care to send a person to look into the problem . subsequently after 3 days the signal resumed but there was no sound. This was informed to customer care who promised to send mechanic to attend the problem but did not send any. The problem of sound contuing for over a month and despite of many reminders ,it has not been attended by the company though they have confirmed that it was due to defective set top box.

I have deminded for replacement of STB or REFUND OF the SUBSCRIBED amount alongwith MONTHLY RENTAL (Rs 325) .


ADSAO

I had requested multiple times spoken with almost 10-15 customer care ppl and their supervisors but this complaint is never getting solved. Every time they say that it will get resolved within 2 hours and it wont work though.

Complaint: I had asked them to activate DishTV La Carte pack for Discovery Sci and Discovery Turbo in my cashback offer. But complaint is not getting resolved as mentioned.

My DishTV VC Card NO# [protected]
Name# Jayraj Vahadane
Cell#[protected]

Dear Sir,

I have recharged my dishtv (Zee) account successfully for Gold Pack ( 192 + channels and services ) ( Transaction No.[protected] by paying an amount of Rs. 2500/- on[protected]:12 PM to my v.c no: [protected] by using www.dishtv. under transaction ID: RI[protected] user ID: arati.[protected]@yahoo.in under password: [protected]. But it is regret to inform that I am not able to view Marathi channel of IBN Lokmat out of other Marathi channels under Gold Pack. Awaiting necessary action in this regard immediately.
Regards
Arati S. Gavande
Mob.No.[protected]

I Barjinder Singh puchased Silver pack the number of channels they prvided me the time of recharge now after one month they have changed the plan they reduced the channels and this is second time.

Dear Sir,
this is second time i'm giving complaint against this service provider(Dish TV DTH Service).my existing package is South Silver cricket. according to their new package system they are supposed to provide the channel in which any match of india is telecasted. i even gave a complaint to their phone in service but no solution till now.i dont understand why do they give such packages if they cant give good service to the people. earlier people could say that TV is an iddiot box.now we are forced to say that Dish tv set top box is an iddiot box.plz do something about it ....my VC number is [protected]

Hi,

I, Fahimuddin Sayed, had placed an order for 2 connections of Dishtv via Recahrgeitnow.com, a vendor of Dish TV. The transaction took place online on 31st Dec 2010 at 8:06 pm where I paid Rs.1380/- to them and the order id was R[protected] and token no. 1915660. The delivery for the 2 connections was to be made on 6th Jan 2011. But it was not delivered even by mid Jan. On mailing Rechargeitnow.com, I was advised to get in touch with Dish TV directly. I called Dish TV and cancelled the order and asked for a refund but nothing seems to be happening. I have mailed them more than twice and also spoken over phone time and again but no actoin is being taken.

I request help on the matter as I feel helpless and cheated by the company.

Regards,
Fahimuddin Sayed