DishTV Complaints & Reviews

one of the dealer of dishtv has miss guided us & taken extra money for the recharge made. when we asked him that the thing which we had asked is unable to access on our dth service, he just replied that the scheme has been terminated by dishtv & instead of 12 month pkg. it has been recharged by 14 months pkg. with the same amount, i.e. 2950/-. actually he has deposited only 2500/- in our vc account. now there is no proper written guidence from dishtv, they are just making call at our place & trying to convinence us. kindly find attached here with my communication with dishtv. still they is no reply.

Dear All,

I am the Dist TV Customer from last 2 years.
But now every time my set top box is taking too long time to start up

Its very critical & irritating problem i have ever seen

Dear Sir/ Madam

I am a customer of Dish TV for the past one year and i have been always unable to get a call connected through the toll free number of the customer care.
Whereas on the other numbers which are not toll free, it takes me almost 5 to 6 attempts to get connected to the customer care executive which results in increased telephone bills by Rs.14-15/- per call which comes down to almost Rs. 90/- to Rs. 100/- till the time they respond.

I will be highly obliged if some reasonable action is taken against this matter keeping in view the number of previous complaints (number of complaints against the company on this website is 734).

Thanking You,

Animesh Parashar.

Sub- about care less of Dis tv .

Mahoday,
Mai Dinesh Kandpal (VC No. [protected]). Namra nivedan se sikayat likhta hun ki maine dt. 15/03/2010 ko DIS TV LT. Noida ke nam 200 Rs ka Money Order kiya tha. Dt. 15/03/2010 se he TV ke pure chennal band ho gaye the. Dt 18/03/2010 se lagatar mai inke customer care se bat karta raha. Inka jabab hota tha ki abhi tak harmare pas koi MO nahi pahucha. Aur aap apne post office se sampark karo. Dt 21/03/2010 ko mai hamare post office Majkhali (Almora) pin 263652 gaya vahan unse meri baat hui unhone bataya ki 72 hrs. ke andar MO pahunch jata hai. Unko bhe mere karn paresani hui. Dt. 21/03/2010 ko mujhe MO ke prapti rassid (receiving slip) mili. Uske bad maine inke customer care ko bataya inka kahna tha ki hamein aapka MO nahin mila. Fir mai apne PO gaya. Unhone prapti rassid ki santusti ki. Customer care se kahane par mujhe ise fax karne ko kaha gaya. FAX karne ke baad bhi inka kahna tha ki hum kuch nahin kar sakte.

Mahoday mai DIS TV se vigat mai bhi bahut paresan raha. Mahoday main village main rahta hun. Hamare yahan inke recharge kard (ITZ) nahi milte. Agency walo se recharge karne ko kahate hai to wo aapna kamisan bahut lete hai. DIS TV customer care ne he mujhe MO dwara recharge karne ko kaha tha. Issse pahle mai eak bar MO kar chukka huin. Tab MO time par mil gaya tha aur TV fir se activate ho gaya tha is bar MO milne ke baad bhi ye kahtain hai ki MO nahi mila.maine inke customer care adhikari se baat karne chahi to inka jawab hota tha ki aap apna Mob. No dain 15 minute main baat karwa denge. Par ye log mujhe talte rahe.

Mahoday inse eak aur sikayat hai ki TV per renewal date kuch aur hoti hai lakin channel pahle band ho jate hai. Isse hamein renewal date ka pata nain lag pata aur hamse 20 Rs adhik liya jata hai.

Mahoday Mere father cricket ke bahut sookin hai ise liye maine DIS TV apne wahan lagaya. aajkal cricket mai IPL match chal rahei hai aur mere father unhe nahi dekh pa raha hain. Isse unhe kafi paresani ho rahi hai.

Mahoday Is beach mera kafi bahumulya samya v phone calls, fax karne mai kafi RS kharch hua tab bhi. Mai TV dekhne se vanchit hun.

Mahoday Mere pass MO ki prapti v MO ki gaye rassid v fax sent (dt. 23/03/2010 time 6:31 PM) ki OK report mojood hai. Mahoday se aasa hai ki mujhe uchit nyay diya jay.

hi dish tv
im naresh from india my complaint
i want sonymax im alredy pay moni
what is the rigen give me rpl

1. The recharge coupon of Rs. 125 for silver pack as advertised by DishTV is NOT available at any outlet nor is the same available on Oxigen recharge voucher. The minimum amount of recharge available through Oxigen is Rs. 250 and NOT Rs. 125. This is totally against what is advertised or claimed.

2. DishTV charges Rs. 40 as downgradation charges if a subscriber changes his pack from a higher to lower denomination which is unjust, unfair, unethical and unprofessional. It is the individual subscriber's choice as to which pack he would like to view and he should not penalised for viewing a lesser denomination pack.

3. It takes lot more than 24 hours to recharge and activate the DishTV account unlike the claims put forward by DishTV.

4. DishtTV doesnot have a toll free customer care number to all on in case of complaints. They make the customers hold for a long time before the customer is put through to a customer service representative.

All the above prove the level of your incompetence and unprofessional conduct on part of DishTV. I would very soon permanently switch over from DishTV to some other service provider and would advise the other subscribers to NOT buy any new DishTV connection.

Moreover, I am going to spread awareness about your malpractices both online over the internet and otherwise so that no more gullible customers like me are defrauded by DishTV.


Sunil

Hi,

I'm trying to add DISHTV A-La-Carte pack and sent SMS for the same.
DISHTV ADD 1210 [protected] ( I sent the SMS to 57575)

Yesterday afternoon i sent the message and still the channel is not activated. Also sent email to dishtv customer care. can you guys activate the channel ASAP?

Thanks,

I made payment to Dishtv Rs 214 on 23 Feb, I got the receipt and starts my service but after 10 days my services stopped saying my payment bonce back to me, But I dont received the payment. Also I dont get the payment as per banking statement payment forwarded to DISHTV. Now dishtv charge me Extra Rs 147. I lost my rs 214 and extra charge 147 charge to me
Dishtv Customer care exe dont show in which ac payment bounce back

THIS IS VERY SERIOUS COMPLIANT

Please refer my morning complaints. Again miss call at my airtel no.[protected] is received from ISD No.[protected] AT 1.23 PM shows that the culprit is safe ( He has told his name Sunder Singh). The other culprit named as Rahul Patel No. is[protected].

Kindly treat it utmost important since these people might have been cheating/befooling other many people.

This is reminder of my morning complaint and ISD no.[protected] user is still trying to cheat me/others. CATCH THESE CULPRITS. They might be in india using Nos of Sialkot (Pakistan)

Dear person In charge,

I filled a complaint regarding faulty functioning of my Dish Tv, I was given complaint No. 35868882 and told that the technician wil visit my place. same day guy called Mukesh visited my place, but rather then rectifying the problem he increased it. There were already many channels missing from my TV and when he scanned few moew went OFF, and when I told him that AAJ TAK channel was coming before he scanned the tv he tols no it was not coming, I don't believe your words. and left after collecting his fees without rectifying my complaint, I am feeling cheated and am very unhappy with the technician.

I may advise people to go for other DTH services if they have better coustomer care because they will certainly need it from time to time.

Thanks

I purchased Dish TV
They sent me one SMS that "Subscribe for 6 months and get 7 months service". I followed them but I see that they are providing only for 6 months service. They sent me wrong information.

Well My details are hereof:_
VC No -- [protected]
Acc Name -- Gurmeet Singh

I[censored] say they listen to u at customer care mail ID...its completely wrong..In my case i have beenreferring to dish tv abt my complaint...and after 7 days of follow up...my complaint No[protected].has been clossed without even informing me...
worst Service j have ever expected from a company like Dish Tv

My complaint was abt not providing me the extra bonus with 1000/- Rs recharge that i did...and not gigng me the free A-la-carte package i had subscribed...even i have receipt from distributor which mentions that i have been given Gold + UTV Pack Free...Can u imagine anythng worst????????

Amarpreet Singh

Sir,

I subscribed to Dish tv services on 31.03.2009 with 100 days package.

My V C no.: is [protected]

We were offered a complete package of all channels for initial 100 days
, but subsequently after 10 days few channels (UTV, Bindass & consequently Zee Gujarati) were automatically disconnected without prior information. Upon inquiring with Dish Tv customer care, we were informed that now these channels will be under paid services. THIS IS A FRAUD BY THE DISH TV SERVICE PROVIDERS!!. In a way we were misguided and legally were authorized to avail this facility without any extra charge for 100 days!.

We are regularly facing problem o[censored]nnecessary deductions of amount from our recharge price. We regularly pay for silver pack + colors but the amount always is considered only for silver pack. We have to regularly followup with the customer care (who are usually not available) to get back the colors channel. Inspite of several complains, they do not upgrade our package details on the my account info. Everytime we get the same reply that there is some technical fault in their system..IS THIS OUR FAULT??? WHY SHOULD WE BEAR THE COST FOR THEIR FAULTS????

Last payment made on 17.02.2010 for silver pack + color paying Rs 150.00. I received message on my cell on 24th intimating that we can opt for supersilver pack by contacting the customer care. When we had a conversation with customer care, we were being told that the super silver pack will be upgraded and the last payment date will be reflected either by msg on cell or on my account in dish tv. This date as on 22.03.2010 (until 8.00pm) showed due date as 22.03.2010. But the channels were deactivated on 21.03.2010 without any intimation. Upon enquiry with c.c we were informed that due to TECHNICAL fault, the wrong date was being shown. IS THIS OUR FAULT??? I even did not received any intimation on my cell number!.

Today on 22.03.2010 I recharged my account with Rs. 200 at the Dish Shoppe, C-145 Swaminarayan nagar, Opp. Maruti Complex, Channi Road., Nizampura, Vadodara - 390024, Ph:[protected]. The receipt number is 2355 clearly mentioning the scheme as silver pack + color. But received an intimation on the cell at 4.33 pm that the transaction[protected] was successful for Rs.150. Why Rs.50 were deducted????? The customer care people do not take any responsibility of their dealer. The customer care person that we talked was Mr. Vikas Sharma with our complain number[protected].00pm). In spite of deducting 50 Rs. the color channel was also not activated. This type of harassment is regular with either mistakes in recharge date or recharging the channels. I wish to take LEGAL actions against them.

Kindly advice on how to proceed and look forward to your earliest assistance.

Thanks,

Ashok S Thakkar

On dt. 19.03.2010 I send a massege to 57575 for UTV code no 2205 of Rs. 50 (Ala card). My V.C.no. is [protected] and mobile no. is [protected] and [protected]. The Ala card no. which I had sent is[protected] and code no. is 1065. The conformation report was also delivered on my mobile no. [protected]. But the chennel is still not activated. I call to customer care and conversation goes till 30 minites. But no results are still.
On 21.3.2010 through my mobile no. [protected] I again send a Ala card no.[protected] and code no. is 6446 for the same chennel code no. 2205 of Rs. 50. Again there is no responce.
I want to ask to the higher authority of Dish TV where is my Rs.50+50 amount is gone? Is this is a trick to cheat the people or to harras the people. In your couster caer the people are quite illitrate. They dont know how to handle these type of cousters complane. Every time they are droping my calls. I have no time to trace you people again and again.I am paying for my intertainment and you are giving me mentel stress. With Rs 50+50 I have wasted my valueable energy and time.
If you people are not effecient to provide good services to the coustomer please go from the market. People have another services in the market. But dont try to make fool the people.
I want my Rs. 100 services immidiatly in my account for which I have paid for. If you can please go through. If not tell me I will do the next step.

Suman Lohani
[protected]
[protected]

Please change & activate the package from south platinum package into south silver package. my V.C. No.[protected]

pls revert back to my mobile no: [protected]

I have recharged my Dish TV account with VC No [protected] on 29 Januaray 2010 for silver pack. I have made a online payment for 3 months Rs 375/-. I received a message stating that your transaction has been declined to avoid the disconnection I made a second time payment on the same date by selecting ZRZR offer and selected 2 Ala cart packs. I have given a call to the customer care for the same and they replied that they have not received the payment & my ICICI bank account will be credited in 2 or 3 days but on 03 Feb 2010 I received a message that they have received payment & my next recharge date is in month of August.

Yesterday I have received a message stating that your recharge date is[protected] because I am not entitled for ZRZR offer for the payment received by them on 03 Feb 2010.

If Dish Tv has not received the payment this is not my problem.

Further this should be resolved as early as possible.

I am Dilip Kumar Sadhu. My VC number is [protected]. I rechaged my dishtv with Rs250 for silver pack for two months on 02/03/2010. But, my next renewal date is 31/03/2010.
Therefore,i hope that you will take an action soon.

I have lodge complain for Card refress error and Channel hang. after geting service and charging approx. Rs. 350. my Set top box is totally fail and now i cant watch TV for Single channel.
Service center said your STB is not repairable and you have to purchse new STB by Rs. 1590/-. very poor quality product from DishtV
my VC no. [protected].

Pls kindly pay your attaintion that we are the coustomer of dish tv.
we have recharged of rs 2000 to dish tv. our complain is that they are not showing that our amount balance on our tv screen.

pls kindly help us and inform them that pls show our amount on our tv screen.

Than you..

VERY VERY IMPORTANT
Dear Sir,
Am complaining second times, on same subject, First Time the co. DISHTV responded,accepted the fault and rectified the same, the same is repeated again. after getting payment of Rs. 700/- they informed me through SMS and their massage centre that my next renewal is on 8th of June'2010. today they changed the renewal to 31/05/2010. without any reason or SMS, only on Massage centre.
so can you emagine sir, basing on their own report, how many customer who are not knowing how to complaint such cases, if they even cheat 5 days charge from each customer, daily how much they are earning from the uneducated or from busy people, who are using DISHTV .

Please look into the matter, if necessary i will go for legal action, not only for me for the indians whome the company cheating forever.

My VC NO. [protected]
Mobile No. [protected].