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DishTV Complaints & Reviews

3.6
Updated: Apr 19, 2025
Complaints 5404
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3734
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DishTV reviews & complaints page 75

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G
Girija Sankar Satpathy
from Ranchi, Jharkhand
Jun 1, 2019
Resolved
Report
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Resolved

Address: Plot-216,K2, Near K2 Bus stop. Kalinga Nagar, Khordha, Odisha, 751030

I made a online payment of 3697 for 3 new
Connection. Before payment i received a call from [protected]. After that she shared me the link. That link is
https://www.onlinedth.co.in/direct-pay/
She assured me that it will be installed today itself. But after payment she is not responding my phone. I have also received message with request no
[protected]
[protected]
[protected].
Kindly update me the status of my new connection.
+1 photos
Jul 13, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
DishTV Customer Care's response
Dear Girija,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jun 11, 2019
DishTV Customer Care's response
Dear Girija,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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    A
    aniljasrotia
    from Hiranagar, Jammu and Kashmir
    Jun 1, 2019
    Resolved
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    Resolved

    Address: CHACK BANNU, 184144

    Sir, i have purchase dishtv multi connection paid amt rs.3250/- and company installed the dishtv connection and given me a rs.2000 two gift coupan. One week has been passed but iam unbale to use this coupan till to date. I also contact customer care helpline [protected] through telephone and email a lot of time, but no positive action taken by dishtv helpline. I also request to dishtv kindly refund my amount rs.3250/-or coupan amount rs 4000/- add in my dishtv connection a/c. But he told me that amount is not refund or adjust. So you are requested kindly look into the matter personally and refund my amount. Kindly reply me as soon as possible on email id.

    Thanks
    [protected]
    Email - jasrotia. [protected]@rediffmail.com
    Jul 11, 2019
    Complaint marked as Resolved 
    DishTV customer support has been notified about the posted complaint.
    Verified Support
    Jun 03, 2019
    DishTV Customer Care's response
    Dear Anil,

    Hope you are doing good.

    Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

    Regards,
    Online Team
    DishTV
    Verified Support
    Jun 07, 2019
    DishTV Customer Care's response
    Dear Anil,

    We understand that our team got in touch with you and shared all the requisite information. We have taken your feedback and will surely share it with our team.

    Regards,
    Online Team
    DishTV
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      N
      naveen12071981
      from Hyderabad, Andhra Pradesh
      Jun 1, 2019
      Resolved
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      Resolved

      Address: C/O Chandra shekar yadav, G1, Anasuya apartment, plot no. 15/P, opp. Ambika vidhya mandir, Datta Sai Nagar colony, Miyapur, Hyderabad, 500049

      Dish tv, vc no. [protected]. Name: naveen kumar
      Dish tv has been not working, i have been intimated to customer care so many times through telephonic conversation. They says that with in 24-48 hours problems will solve, but since 3 months it is not solved.
      In the summer vacant children are torturing for tv. Dish tv customer care also neglecting.
      I have been getting messages to mobile regarding recharge & dish offers continuously from dish tv... But customer care not taking care..
      Even though continuously recharging the tv.
      Please solve the problem as soon as possible

      Registered mobile: [protected]
      Alternative mobile: [protected]
      Jul 6, 2019
      Complaint marked as Resolved 
      DishTV customer support has been notified about the posted complaint.
      Verified Support
      Jun 03, 2019
      DishTV Customer Care's response
      Dear Naveen,

      Hope you are doing good.

      Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

      Regards,
      Online Team
      DishTV
      Verified Support
      Jun 04, 2019
      DishTV Customer Care's response
      Dear Naveen,

      As per our telephonic discussion on the number [protected], you confirmed that channels related issue has been resolved. Moreover, we have taken feedback that service complaints should be resolved within TAT immediately by Technician. Kindly let us know if you need any further assistance.

      Regards,
      Online Team
      DishTV
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        N
        NiranjanaBhatta
        from Nagercoil, Tamil Nadu
        May 31, 2019
        Resolved
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        Resolved

        Address: Udupi, Karnataka, 576221

        My vc no is [protected]. I have been receiving error number 102 page, though i have sufficient balance in my account. On repeated reset requests from the customer service end, nothing happened in return. Now the company intends to send a technician whom i should be paying at least rs.540, how justified is this! For none of my mistake why should i pay the service personnel??
        Jun 1, 2019
        Complaint marked as Resolved 
        Someone from dish TV customer service called to determine the nature of the issue. They tried to debug the issue on call and determined root cause. The complaint was then forwarded to field team. They contacted me last night and fixed an appointment for AM today. The technician showed up this afternoon, change dish alignment performed FW update and explained the changed channel numbers.
        DishTV customer support has been notified about the posted complaint.
        Verified Support
        May 31, 2019
        DishTV Customer Care's response
        Dear Niranjana,

        We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

        Regards,
        Online Team
        DishTV
        May 31, 2019
        Updated by NiranjanaBhatta
        Sent email to the id you mentioned
        Verified Support
        May 31, 2019
        DishTV Customer Care's response
        Dear Niranjana,

        Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

        Regards,
        Online Team
        DishTV
        May 31, 2019
        Updated by NiranjanaBhatta
        Looking forward to someone contacting me.
        Verified Support
        Jun 01, 2019
        DishTV Customer Care's response
        Dear Niranjana,

        As per our telephonic discussion on the number [protected], you confirmed that the south alignment issue has been resolved now. Feel free to get in touch with us in case further assistance is required.

        Regards,
        Online Team
        DishTV
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          S
          Sajal_Ghosh
          May 31, 2019
          Resolved
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          Resolved

          Address: Sribhomi, SP more, Suri, Birbhum, West Bengal, 731101

          Dear sir, my self sisir chowdhury and taken dish tv hd 01 day back (30.05.2019) with vc no - [protected]. I have requested to add on fta channel rupashi bangla but they said it is not available in west bengal region.

          As per trai i know that if i want extra fta channels then i have to pay and i am ready for payment but i need that channel.
          In west bengal region how could they are not providing all fta channels?

          My daughter is going to perform in this channel and i eagerly need this. I have sentiments attached in this request.

          Kindly look into the matter as urgent case.
          Jul 2, 2019
          Complaint marked as Resolved 
          DishTV customer support has been notified about the posted complaint.
          Verified Support
          Jun 01, 2019
          DishTV Customer Care's response
          Dear Sajal,

          We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

          Regards,
          Online Team
          DishTV
          Jun 01, 2019
          Updated by Sajal_Ghosh
          My registered mobile no - [protected]
          Verified Support
          Jun 01, 2019
          DishTV Customer Care's response
          Dear Sajal,

          Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

          Regards,
          Online Team
          DishTV
          Verified Support
          Jun 01, 2019
          DishTV Customer Care's response
          Dear Sajal,

          We regret to inform you that Rupasi Bangla channel is currently not available on DishTV. Moreover, we have taken feedback from you that Rupasi Bangla channel should be added in our Dishtv platform and shared the same with our concern team.

          Regards,
          Online Team
          DishTV
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            S
            SambaSivayadav
            from Hyderabad, Telangana
            May 29, 2019
            Resolved
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            Resolved

            Address: Balaji hills,Nizampet,Hyderabad, 500090

            I recharged(300/-) on 22nd of this month but still it showing channel not subscribed.on 24th of this dish tv guys register complaint[protected]..but no one came to check setup box..whenever i cal to customer care they said today we will close issue.i send mail to NODAL officer and dish tv guys but no response..the worst customer care in INDIA
            +3 photos
            May 29, 2019
            Complaint marked as Resolved 
            Till now my problem not resolved, , , i got a cal from dish tv( +91 7674832476) and said by end of today our technical person will come..but no one came
            DishTV customer support has been notified about the posted complaint.
            Verified Support
            May 31, 2019
            DishTV Customer Care's response
            Dear Sambasiva,

            We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

            Regards,
            Online Team
            DishTV
            Verified Support
            Jun 08, 2019
            DishTV Customer Care's response
            Dear Sambasiva,

            Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

            Regards,
            Online Team
            DishTV
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              A
              aolRamesh
              from Mumbai, Maharashtra
              May 29, 2019
              Resolved
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              Resolved

              Address: 560082

              I am dish tv consumer and my vc number is [protected]. I am unable to see program from 26/05/2019 due to poor signal. I had requested for technician visit on 26/05/2019, but till today no one has contact with me. I had called so many time in customer care but my problem is not solved. Its a humble request to you please resolve my problem by today so that i can see oath taking ceremony.

              Thanks and regards
              Ramesh shukla
              +91 [protected]
              Jun 30, 2019
              Complaint marked as Resolved 
              DishTV customer support has been notified about the posted complaint.
              Verified Support
              May 30, 2019
              DishTV Customer Care's response
              Dear Ramesh,

              Hope you are doing good.

              Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
              Verified Support
              May 30, 2019
              DishTV Customer Care's response
              Dear Ramesh,

              We understand that your issue has been resolved now. Feel free to get in touch with us in case further assistance is required.

              Regards,
              Online Team
              DishTV
              Kindly add Shradha channel to your dish tv as my mother is left alone after the demise of my father and wants to see the Mata Vaishno Arti on it.
              DishTV Customer Care's response, May 31, 2019
              Verified Support
              Dear Sanjay,

              Hope you are doing good.

              We regret to inform you that this channel is currently not available on DishTV HD. However, we are working with the concerned broadcasters and we'll soon update you through appropriate channels on our platform. Do let us know if you need help with anything else.

              Regards,
              Online Team
              DishTV
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                K
                katragadda ramkrishna
                from Mumbai, Maharashtra
                May 28, 2019
                Resolved
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                Resolved

                Address: Essel House, B-10, Mahatma Gandhi Marg, Block A1, Rampura Industrial Area, Tri Nagar, Delhi, 110034, 110034

                My dish tv is not working. 301 signal is displaying before 1 month Iam already more complaints is given by customer care. But no technician visiting. Other then customer care executive is so much shouting me. Irresponsible customer care executive. Iam so disappointed...
                My recharge date 22june2019 but till 28june2019 no resolve my complaint. Iam talking 10+ times. Daily same reason and another executive different reasons so funny. Please help me. I beg u please provide service for me.
                +1 videos
                Jul 9, 2019
                Complaint marked as Resolved 
                DishTV customer support has been notified about the posted complaint.
                Verified Support
                May 30, 2019
                DishTV Customer Care's response
                Dear Ramkrishna,

                We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                Regards,
                Online Team
                DishTV
                Verified Support
                Jun 07, 2019
                DishTV Customer Care's response
                Dear Ramkrishna,

                Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                Regards,
                Online Team
                DishTV
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                  V
                  Vibha Reddy Harish
                  May 28, 2019
                  Resolved
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                  Resolved

                  My vc number is [protected]..
                  I recharged my dish tv 6700 rs 3 days before the switch off date 28/05/2019 but still they switched off today.. The customer care number is not working n the message we r getting to keep the setup box off for 15 minutes but inspite is doing all that it is switched off.. Even after several complaints issue is not solved.. Feeling disappointed..
                  Jul 11, 2019
                  Complaint marked as Resolved 
                  DishTV customer support has been notified about the posted complaint.
                  Verified Support
                  May 29, 2019
                  DishTV Customer Care's response
                  Dear Vibha,

                  We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                  Regards,
                  Online Team
                  DishTV
                  Verified Support
                  Jun 06, 2019
                  DishTV Customer Care's response
                  Dear Vibha,

                  Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                  Regards,
                  Online Team
                  DishTV
                  Most of the channels show signal not found.
                  No one is helping .
                  Fees goes in vain.
                  DishTV Customer Care's response, May 29, 2019
                  Verified Support
                  Dear Ashraf,

                  Hope you are doing good.

                  We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

                  Regards,
                  Online Team
                  DishTV
                  DishTV Customer Care's response, Jun 6, 2019
                  Verified Support
                  Dear Ashraf,

                  Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                  Regards,
                  Online Team
                  DishTV
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                    S
                    Santhosh.vblr
                    from Mavelikara, Kerala
                    May 28, 2019
                    Resolved
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                    Resolved

                    Address: 560048

                    Please help me to get my connection activated earlier today.

                    I was promised and informed if i make payment in any mode other than cash, activation can be made quick in 4 hours. Later when i called for update, they told it will get activated by same day. Today is second day and no response or call back on information. They are very good only when trying to seek products. But very poor in after sales service.

                    Now it's 9 working hours but not yet done.
                    Please take an action, if not return money back.
                    Jul 18, 2019
                    Complaint marked as Resolved 
                    DishTV customer support has been notified about the posted complaint.
                    Verified Support
                    May 29, 2019
                    DishTV Customer Care's response
                    Dear Santhosh,

                    We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                    Regards,
                    Online Team
                    DishTV
                    Verified Support
                    Jun 06, 2019
                    DishTV Customer Care's response
                    Dear Santhosh,

                    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                    Regards,
                    Online Team
                    DishTV
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                      P
                      from Bengaluru, Karnataka
                      May 27, 2019
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560017

                      Name - Pankaj Kumar Sharma
                      VC Number - [protected]

                      I have raise request on 11th May 2019 for no signal found issue (Signal Not Found - Error 301) and fixed appointment for technician visit on 12th may 2019 10 AM.
                      Nobody has contacted on 12th May'19, i waited for 3-4 days and then i got call from dish TV and they asked whether issue is resolved or not, i said issue is not resolved and he disconnect call.
                      After 2-3 day i called to customer care, they said technician visit has done and issue resolved moreover ticket is also closed. I asked Reason from customer care they said i will arrange technician.
                      I asked him for refund of full amount (Which i have paid for new connect) they said we can not refund and later he said if you want refund then send mail to [protected]@dishtv.in and i did.
                      After that i got call from Customer care (Name - Deepshikha Choudhury) she said as per policy we can not refund amount.
                      I replied on email and asked for the policy but till now nobody has replied. again MR Pankaj has call me from Customer care and he requested for the service and i denied.
                      I just asked him to send policy on email and he agreed to do that but till now nobody has responded.

                      I would request you to please share policy document where it is mentioned the amount is non refundable which i have paid (1690) while taking connection.

                      Note : - If you do not have policy then how can you say to customer that as per policy we can not refund.
                      Jul 9, 2019
                      Complaint marked as Resolved 
                      DishTV customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2019
                      DishTV Customer Care's response
                      Dear Pankaj,

                      We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                      Regards,
                      Online Team
                      DishTV
                      Verified Support
                      Jun 06, 2019
                      DishTV Customer Care's response
                      Dear Pankaj,

                      Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                      Regards,
                      Online Team
                      DishTV
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                        V
                        V.K.Kansal
                        from Mumbai, Maharashtra
                        May 27, 2019
                        Resolved
                        Report
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                        Resolved

                        Address: 560043

                        Dish TV company is not responding on the complaint for channels not responding (error in network, it seems). They have even blocked the free channels and all other channels which I have subscribed for. The customer care executive is very rude and asking for extra money to be paid. I haven't seen such kind of arrogance. It's talibani extortion against consumers. Ridiculous.. I request all the customers of dish TV to switch to another dth service provider.
                        Jul 11, 2019
                        Complaint marked as Resolved 
                        DishTV customer support has been notified about the posted complaint.
                        Verified Support
                        May 29, 2019
                        DishTV Customer Care's response
                        Dear V. K Kansal,

                        We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                        Regards,
                        Online Team
                        DishTV
                        Verified Support
                        Jun 06, 2019
                        DishTV Customer Care's response
                        Dear V. K Kansal,

                        Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                        Regards,
                        Online Team
                        DishTV
                        My Dist TV VC No. [protected]. I have lodged a complaint since 20.05.2019. Service Request No.[protected].
                        Nobody has attended till now though i have talked several times to the customer care. please attend soon.
                        DishTV Customer Care's response, May 29, 2019
                        Verified Support
                        Dear Biswajit,

                        We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

                        Regards,
                        Online Team
                        DishTV
                        DishTV Customer Care's response, Jun 6, 2019
                        Verified Support
                        Dear Biswajit,

                        Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                        Regards,
                        Online Team
                        DishTV
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                          S
                          Susim Sahu
                          from Mumbai, Maharashtra
                          May 27, 2019
                          Resolved
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                          Resolved

                          Address: A-102,Gokul Residency,Pandra Road,Near GGP colony,Bhubaneswar, Khordha, Odisha, 751010
                          Website: www.dishtv.in

                          Dear Sir,

                          Recently I have shifted to a new area in Bhubaneswar and I has lodged a complaint with DishTv for reinstallation on 13th May but to my surprise I am yet to get any response from the service team.Thrice I have called to customer care to know my status but the same story I have been listening .i.e I have to wait .Its almost 15 days passed and I am quite dissapointed and unhappy with the service respond I am getting as of now.Being compelled and frustrated by the circustances I am thinking of switching to some other service provider.

                          Request your intervention for the resolution of my problem.

                          Awaiting your response.
                          Jul 21, 2019
                          Complaint marked as Resolved 
                          DishTV customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2019
                          DishTV Customer Care's response
                          Dear Susim,

                          We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                          Regards,
                          Online Team
                          DishTV
                          Verified Support
                          Jun 06, 2019
                          DishTV Customer Care's response
                          Dear Susim,

                          Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                          Regards,
                          Online Team
                          DishTV
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                            T
                            Thyagarajan G
                            from Mumbai, Maharashtra
                            May 27, 2019
                            Report
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                            Address: 600037

                            Hi,

                            I recharged my dishtv today and immediately after the recharge i started getting the error 102-low account balance. The technician told that the alignment of the dish had changed. Noone had disturbed the alignment.
                            The only thing i did was to lower the pack value.This is totally looting from customers.

                            Regards,
                            chidambaram
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                              R
                              rajukumardas
                              from Bengaluru, Karnataka
                              May 27, 2019
                              Resolved
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                              Resolved

                              Address: Bangalore, Bangalore Urban, Karnataka, 562125

                              There was a number of complaint regarding my vc: [protected], which was showing 301-signal not found many times through the day and every 4-5 hrs. I have raised the complaint sr[protected] for it.

                              But the issue was not fixed yet. Once the engineer came and took from me rs700/- for changing transponder, changing the socket and the service charge, in spite of telling him that my stb is under warranty.

                              But, the issue remains the same. Customer executive was unable to fix it as well as the visiting engineer.

                              I feel i have been cheated with the services on the part of dishtv. The issue remains the same. I have also raised the complaint to their nodal officer but in vain. Every time they executive calling me and telling me the engineer will visit my place to fix, but in vain.

                              A new sr[protected].

                              Please look into this matter on a priority basis as they are unable to fix my issue they should be penalized for denying the services after paying the fees for the channels.
                              Jun 29, 2019
                              Complaint marked as Resolved 
                              DishTV customer support has been notified about the posted complaint.
                              Verified Support
                              May 28, 2019
                              DishTV Customer Care's response
                              Dear Raju,

                              We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                              Regards,
                              Online Team
                              DishTV
                              May 28, 2019
                              Updated by rajukumardas
                              [protected]
                              Verified Support
                              May 29, 2019
                              DishTV Customer Care's response
                              Dear Raju,

                              We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.

                              Regards,
                              Online Team
                              DishTV
                              Pls provide me the rmn number for vsc [protected] / chip id : [protected] / . without rmn number i cannot register online and select my own package.
                              DishTV Customer Care's response, May 29, 2019
                              Verified Support
                              Dear Customer (Tj Woos),

                              We are sorry for the experience you had. Please share your mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

                              Regards,
                              Online Team
                              DishTV
                              DishTV Customer Care's response, Jun 6, 2019
                              Verified Support
                              Dear Customer (Tj Woos),

                              Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                              Regards,
                              Online Team
                              DishTV
                              Please number change: [protected]
                              Please number change: [protected]
                              DishTV Customer Care's response, May 29, 2019
                              Verified Support
                              Dear Shivanshu,

                              Thanks for writing in. If you want to register/change your mobile number then you can send the message from RMN & NON-RMN (DISHTV) (RMN) (11 DIGIT VC NUMBER) to 57575. Also, you can log in on our Website (www.dishtv.in) to change your Register Mobile number.

                              Regards,
                              Online Team
                              DishTV
                              I have ordered and prepaid for a new connection directly from Dishtv website but have not received any call or message. Have transaction id #665195 dated 12/5/2019 at 4:25:24pm amounting 1590.
                              I want immediate refund as this kind of low standard service is not tolerable.

                              Palak Sharma
                              DishTV Customer Care's response, May 29, 2019
                              Verified Support
                              Dear Palak,

                              We are sorry for the experience you had. Please share your mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

                              Regards,
                              Online Team
                              DishTV
                              DishTV Customer Care's response, Jun 6, 2019
                              Verified Support
                              Dear Palak,

                              Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                              Regards,
                              Online Team
                              DishTV
                              [protected]
                              DishTV Customer Care's response, May 29, 2019
                              Verified Support
                              Dear Raju,

                              Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

                              Regards,
                              Online Team
                              DishTV
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                                N
                                Neelamadhaba Sahoo
                                from Mumbai, Maharashtra
                                May 27, 2019
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                                Address: Lig 4/8, chandrasekhar pur, Khordha, Odisha, 751016

                                I have asked for a technician as there was some signal issue in my settop box([protected]) on 10th may.
                                But till now no technician visited my house to rectify it. I have called the customer care at least 10 times till now.

                                Now I have decided to switch to tata sky if I didn't get a response by today
                                DishTV customer support has been notified about the posted complaint.
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                                  A
                                  Aadikandi
                                  from Hyderabad, Telangana
                                  May 27, 2019
                                  Resolved
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                                  Resolved

                                  Address: VSP Homes,Plot no 103,madhavapuri hills colony ,chanda nagar colony,hyderabad-500050, Hyderabad, Andhra Pradesh, 500050

                                  Hi,

                                  I am facing issue with my disth tv ([protected]). I was complaint long back for setup box up gradation but still date no technical engineer not visited my home.
                                  I was recharged last week for twice with amounts rs.350 and 400 but still now i am unable to view channels and again i was complaint to dishtv for this issue. But still date no one can not visit my home.
                                  I called customer care people for many times but they are responding was ridiculous and no one support for me.
                                  Daily basis rental was deducted without working of setup box. My question is without working setup box how you people are deducted my amount. This is unfair.
                                  Regarding this i called customer care but they said if setup box problem also we will deducted the amount.. Thus is not at all fair.
                                  My request is please resolve my setup box up gradation issue asap and also adjust the daily basis rental for setup box not working days.
                                  If you are not responding i will raise complaint in consumer court.
                                  Waiting for you reply.

                                  Regards,
                                  Ranga reddy
                                  91-[protected]
                                  Jun 28, 2019
                                  Complaint marked as Resolved 
                                  DishTV customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 28, 2019
                                  DishTV Customer Care's response
                                  Dear Ranga,

                                  Hope you are doing good.

                                  Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                  Regards,
                                  Online Team
                                  DishTV
                                  Vc no [protected] is unable to view channels. TV showing error as "301- signal not found." Kindly refresh and adjust the signal. Kindly do the needful. Please contact register mobile number for any queries.
                                  DishTV Customer Care's response, May 28, 2019
                                  Verified Support
                                  Dear Vignesh,

                                  We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

                                  Regards,
                                  Online Team
                                  DishTV
                                  DishTV Customer Care's response, Jun 6, 2019
                                  Verified Support
                                  Dear Vignesh,

                                  Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                                  Regards,
                                  Online Team
                                  DishTV
                                  Helpful
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                                    K
                                    K V Pathy
                                    from Bengaluru, Karnataka
                                    May 26, 2019
                                    Resolved
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                                    Resolved

                                    Address: 560008

                                    My dishtv connection was migrated to the trai new sheme some three months back. From that time the dth air channels like air ragam, air tamil, air kannada etc. Have been stopped. (These channels were being received before this migration. Number of complaints to dishtv customer care has not solved this issue. I request that these iree to air channels may be restored at the earliest by dishtv/trai.
                                    Thanks,
                                    K. V. Pathy
                                    Jul 14, 2019
                                    Complaint marked as Resolved 
                                    DishTV customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 27, 2019
                                    DishTV Customer Care's response
                                    Dear K. V. Pathy,

                                    We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Online Team
                                    DishTV
                                    Verified Support
                                    Jun 03, 2019
                                    DishTV Customer Care's response
                                    Dear K. V. Pathy,

                                    Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

                                    Regards,
                                    Online Team
                                    DishTV
                                    Verified Support
                                    Jun 07, 2019
                                    DishTV Customer Care's response
                                    Dear K. V. Pathy,

                                    As per our telephonic discussion on the number [protected], all the necessary information regarding channels, south region alignment, and north region alignment has been shared. You confirmed that you want AIR TAMIL, AIR RAGAM, and AIR Kannada. We also informed you that AIR TAMIL has been removed from our platform from October 2017. Moreover, if you want to get north region channels, you need to re-align your antenna according to the north region and you will lose some south region channels which are available in your current package
                                    You cannot get all the south and all the north region channels in south region alignment. You confirmed that you will contact us later after getting the south channel list that you will lose after north region alignment. We would also like to you inform you that you can contact our customer care helpline [protected] or [protected] for further assistance regarding re- alignment issue.

                                    Regards,
                                    Online Team
                                    DishTV
                                    Jun 09, 2019
                                    Updated by K V Pathy
                                    My Reg. mob. no is [protected].-
                                    The reply given by you in noway is helpful to solve my problem.
                                    What I am asking is - the AIR DTH channels whch I was getting prior to the Migrsationto TRAI scheme should be continued as before whether North or South. There is no question of loosing any channels. If need be, I can give up several UNWANTED channels which you are now giving.
                                    Your customer care team is not able to help also for the past four months. PLease do the needful by solving your alignment issue without penalising the customers.
                                    Thanks,
                                    K.V.Pathy.
                                    No service engineer support provided independent of 100s of calls done.
                                    They close the requests with out support. Really Bad service and attitude people and the company. They simply reject the calls the pincode not available in India itself.-535183. Some times they tell Adhar in not linked to Dishtv VC number.

                                    Kameswararao Gupta
                                    [protected]
                                    DishTV Customer Care's response, May 29, 2019
                                    Verified Support
                                    Dear Mr. Gupta,

                                    Hope you are doing good.

                                    Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

                                    Regards,
                                    Online Team
                                    DishTV
                                    DishTV Customer Care's response, May 29, 2019
                                    Verified Support
                                    Dear Mr. Gupta,

                                    We understand that your issue has been resolved now. Feel free to get in touch with us in case further assistance is required.

                                    Regards,
                                    Online Team
                                    DishTV
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                                      D
                                      Deepjyoti Guhathakurta
                                      from Mumbai, Maharashtra
                                      May 26, 2019
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                                      Address: 1/20, Arabinda Nagar, Jadavpur Kolkata-32, Kolkata, West Bengal, 700032

                                      My Mobile No is [protected].
                                      I have two parallel dish TV connection.
                                      Vc-[protected] and VC-[protected]. I had recharge of RS 355 on 25.12.2019 thri SBI credit card at evening 7.16. But still my recharge not activated. Pls do something.

                                      Deepjyoti Guhathakurta
                                      M-[protected]
                                      [protected]@yahoo.com
                                      DishTV customer support has been notified about the posted complaint.
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                                        S
                                        Shakyarp
                                        from Nabha, Punjab
                                        May 26, 2019
                                        Resolved
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                                        Resolved

                                        Address: Muktsar (PB) pin code 152026

                                        Sir

                                        Maine Oct. 2018 me dish tv new
                                        connection liya tha jisaka vc no [protected] hai yeh Ram Pal Shakya ke
                                        name
                                        per hai jab liya tha tab bataya gya ki apka 9 month swagat pack ke sath
                                        free hai but iske 2 month 10 days kam kr diye gaye mai bahut bar dishtv se bat ki per koi hal nhi bataya ab meri tv band karke mera harassment kar rhe hai. Sir apse binti hai iska hal karvane ki kirpa kre.

                                        Thank u
                                        Ram Pal shakya
                                        [protected]
                                        Jun 28, 2019
                                        Complaint marked as Resolved 
                                        DishTV customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 27, 2019
                                        DishTV Customer Care's response
                                        Dear Ram Pal,

                                        Hope you are doing good.

                                        Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                        Regards,
                                        Online Team
                                        DishTV
                                        Verified Support
                                        May 28, 2019
                                        DishTV Customer Care's response
                                        Dear Ram Pal,

                                        We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.

                                        Regards,
                                        Online Team
                                        DishTV
                                        My dishtv is not working since last 19 days & i have complain in the customer care of dishtv more than three times in the last 12 days but no one has attended and still my dishtv is not running.
                                        vc no [protected]
                                        Service request no[protected]
                                        My dishtv is not working since last 19 days & i have complain in the customer care of dishtv more than three times in the last 12 days but no one has attended and still my dishtv is not running.
                                        vc no [protected]
                                        Service request no[protected]
                                        DishTV Customer Care's response, May 28, 2019
                                        Verified Support
                                        Dear Ajit,

                                        We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

                                        Regards,
                                        Online Team
                                        DishTV
                                        DishTV Customer Care's response, Jun 6, 2019
                                        Verified Support
                                        Dear Ajit,

                                        Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

                                        Regards,
                                        Online Team
                                        DishTV
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