DishTV Complaints & Reviews

As per TRAI guidelines I recharged my DISH TV account on 18th Feb 2019 but after the recharge process I noticed that recharge was not of month even but just of few days. Now my switch-off date is 7/3/2019. When I tried to inquire in DISH TV about this issue they said due to system up-gradation this issue is going on but I believe this is not an ethical way to handle any customer's technical query. Henceforth I request to kindly intervene and sort out my problem. When I am paying the cost of those channels which I view then on what ground I'm not getting the recharge benefit of 1 month.

I got a new DishTV connection on 9 Feb.2019. The Customer service is horrendous. I tried calling DishTV but I didn't get my call connected even after waiting for 30minutes. I didn't even get the bill till now. Everytime I tried to login to The app it says that my mobile number is not registered. When I sent a message to the number given by them I'm getting a message that my VC number is not verified. I want my VC number to get verified as soon as possible and get my mobile number registered and get the bill.
Pic enclosed of the reply I got from their side after 10 days.

Hi Team,

I kept order for new DTH connections on www.dishtv.in website on . I have done payment on the online through their respective payment gateway (one97 communication limited) for an amount of Rs: 1749.00.
After doing the payments I have just received the below mentioned token number and Installation booking reference number details after successful completion of payment. So today after calling customer care they are updating me stating that no details are found with respect to below mentioned token number and installation booking reference number.

Token Number: 642757
Installation Booking reference Number: [protected]

So I want my online payment money back which has happened yesterday. Or else please block the www.dishtv.in website if it fake one take respective charges against them.

Regards
Santhosh Reddy V

My dish tv unit is Disconnected since 5 days. As per TRAI i should have to subscribe channels and for the same i am trying it by phone calling, but dish tv Customer care number is also busy and if connected not speaking properly, My dish tv vc number is [protected].

please do needful sir

I have done a payment of Rs1992 for VC no [protected] by selecting Paytm option in instant recharge page but after transaction details are not reflecting. The balance amount also not showing. I called many times to customer service every time saying registered for call back but not calling. Please check the details.

Payment date :[protected]

I've recharged my dishtv and it was successfully done, and also it is reflected on my dish tv app, but it is not reflected on my tv, contacted customer service they also said recharge was already received and give the new switch off date and also they refreshed my dish tv account but it didn't reflecting on my tv, and it's still showing it will be expire within next day. Again i've contacted customer service they said they can't able to help as they can only able to refresh the account from their side, and they said they can arrange a technician to see if there any issue with my receiver and it will cost 180 rs, this horrible service i can able to view channel now because expiry date is one more day left, and i said it's not the problem with my receiver, they didn't have an answer for my question it's completely an error from dish tv side, i just wasted my money and i can't able to view channel. What i can do now

I am a dishtv consumer dishtv not provide pay channels about 3 week they blocked my channels i commplaint many time dishtv customer care but they don't responce my problems i complaint also dishtv ceo nodal officer but no solution i complaint also trai but they also no responce i don't know why so now i bound to complaint here my vc -[protected] so plz

All of my subscribed channels are showing not subscribed. When i go to recharge it shows swagat for rs.43 and ncf for rs.153 although i don't get any channels in that pack. I just want an option in which i get to choose all of channels. No base pack no extra channels or anything. I just want a way to pay for those channels which i want. For eg: i want news live but don't channels like star plus or something like that but it still comes with my pack and i have to pay for that even though i don't want watch that channel.

Dear sir. I the s k shivayogimath. I have taken dish tv dth connection from 5/2/2019 my vsc no_[protected], as per trai statement i selected my channels from last 10 days, but service provides are not ready to activated selected channels, so many times i requested dish tv customer care, messaged, emailed with tocken number & i reacharged sufficient amount. Kindly take necessary action against them. Others also suffering due to loss of money. Thanking you sir

Dear sir/madam my name is g. Nongkhlaw my dish tv vc no is [[protected]]. My registered mobile number is [[protected]] which do not active. So now i requested to please changing my self newb number is [[protected]] which is active. And everytime send message and email sent me my email address is [protected]@gmail.com. So please update my new mobile no and email.

According trai's new rules for channel selection for choosing channel so i try to choose my channel but company do not support and responding. The wedsite of dish tv not giving me option to choose channles after doing recharge and the behavior of the customer care of the company's is not satisfying and not giving right information to solve my problem. Due to this problems i was frusted and worry

I am dish tv customer. After trai new rule from last 30 hrs i am unable to see selected chanel on tv. Many time i have complaint to customer care but problem not solve. And customer care always me miss guide.
My vc number is [protected]   replace all

Hi
I have 2 dish tv connections 1 parent and 1 child [protected] have put multiple request to update my pack i have received token numbers as well but my seevice provider is not helping me
My pack is not being updated
When i call them they say madam ho jayega..
I ask them the the time frame they say they dont have time any time frame..
Or ask me to put request again..

Vc no [protected] and vc no.[protected]
I am a subscriber dish tv dth services and am having multiple tv connections. Ref: vc [protected] and
Parallel vc no. [protected]
With reference to the above i have taken multi tv connection and i have paid rs.1399/- towards multi tv connection besides having paid rs 1500/- towards my recharge account. I am not able to view as per my registered channels and no free channels are able to view.
I try to contact the customer care many times and i have recorded all calls made to dish tv. I have given enough time to dish tv company for acting on my complaint and asked to restore all channels failing which reporting to trai for further action and suitable legal steps to recover damages on this account. I have also given final warning on this issue. Since i did not get any response from them i am reporting to you to take suitable steps and your immediate action will be highly appreciated..
R. Balasubramaniam
Mobile no: 91-[protected]

I am a customer of dish tv and my vc no is [protected]. I have changed my pack from south all sports to mera apna pack through my dish tv app and website. I did this nearly 5 times n still it's in south all sports pack. I requested customer care executives to fix the issue. I have not received any positive response from them till date. Pls sort out the issue immediately.

Regards
Sudheer

I try to contact customer care before 15 days but executive not helps me or not proper guides. I changed 3 times channel selection packages because of executives. If i said activate one channel then they were activate it but deactivate existing channel. Same process i did 2 times. Now today i called to repeat selection of channels. But executive said i am not activate your channels.

Right now my call contine with customer care and put on me hold before 30 min. I want to wait till they received me or my call break it.

From 15 days i am not seen the tv on proper because of custoer care executive and dish tv thirdclass app.in app i raise request exe. Said within 2 hours it activate but it not activate still.

It means that they only entertainng with customer. I said this is the foolish service provide from dishtv.

I send mail, calls, sms but no one support me.

Kindly help me.

I tried to register using dish tv application and through their web portal, otp never gets received, trying for last 10 days. Tried to contact customer service using their numbers [protected], [protected] and [protected] but numbers are always busy, luckily i was able to connect with customer service once but they disconnected the call when i reported my issue. Tried again to call, it is always busy and couldn't connect.

They've subscribed me for a marathai introductory pack worth rs 47 without my confirmation and intimation and i'm being charged for that every month.

Kindly help to get the matter escalated.

Worst customer service from dish tv.

My costomer id no. [protected] for dish tv at new delhi.
Dish tv is charging rs.458. And providing me the channel from its own choice and promoting their own channel by default like

Zee all in 1 hindi hd, times boquet 1 hd, marathi premium hd (Although i do not know marathi).
Dish tv web site and mydish app is not allowing to submit the chosen channel.
On submission of channel it keeps on waiting. I have tried it multiple times but it does not work. I called with my rmn to 1800108 */0* to add any particular channel but it is not working. I called to customer care no. And requested to not change my pack till 31 march 2019. But everythings failed. Dish tv is providing particular channels and blocking particular channels to access and charging rs. 458 from me.

I have been trying to contact dishtv since past week. I have reacharged for 2000 but tv is still showing error of 102 low balance. Till now not fixed. I am simply losing my recharge money. Worst service by dishtv. Either you fix the issue by end of day or i am planning to move to other operator...this is not the firsf time i am facing this issue.

I like to inform you that i have selected super family pack hd for which i have recharged the amount. Hence, the company is not providing me hd channels n all are showing 103 error. Therefore, it is my humble prayer before you to take necessary steps provide me super family pack hd regularly as i can enjoy my own pack. It is really really very sad to tell you that your customer care executives are unable to help any time as always there is no link. This is my last post otherwise i will leave your connection.