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[Resolved]  DishTV — Card deactivated vc[protected]

Address:Bangalore, Karnataka, 560093
Website:www.dishtv.in/Pages/Instant-Recharge-Payment.aspx

28/5/2016
Card no : vc[protected]

I am using dish tv where i used to recharge for 695 monthly. But on 31st march while i was trying to recharge online in dishtv website i got an offer mentioning recharge for 1380 and get uninterrupted service for next 3months and hence i recharged for 1380. But my connection was deactivated by 31st april. I sent a message to dish tv for call back service but i didnt got any call and i have been busy in carrying out my work. When i call now and asked for the reason i was informed that it was an error message and my card was active. And my card was activated after i spent 20mins on call with dish tv agent.

I dont want to be a customer of this kind of fraudulent company. So i need the cash back for one month for which i was not provided any service and deactivate my connection but dish tv is not ready to go for it. Am looking forward for strong action against this kind of service.


Thank you.
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Aug 9, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
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4 Comments

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Comments

Dear Customer( Arvind987 ),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your correct VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Reply
Card No : VC[protected]
Mobile : [protected]
Reply
Dear Customer(Arvind987 ),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply
Dear Customer(Arvind987 ),

Kindly share complete 11 digits VC number and contact number details .For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Reply

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