DishTV — Change plan without my consent

jainvikram83

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380015

i didn't request for the plan change but my plan has changed and my renewal date has been preponed to 25/02/2016, which a fraud as i never consented for any change of my plan.Hence, my original plan be restored immediately under information to me and also the matter should be taken up with the staff concerned who payed this fraud with me.
and when i create issue dishtv customer care agreed that i didn't request for any plan change. Till now my problem not solved and they telling that sorry i not able to back money.

vikram Jain m.no. [protected]

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Comments

jainvikram83

from Ahmedabad, Gujarat

how much time to resolve this

DishTV Customer Care

from Delhi, Delhi

Verified Support

Dear jainvikram83
Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

jainvikram83

from Ahmedabad, Gujarat

Till Now i didn't get any update Please let me know how much time to take resolve it.

DishTV Customer Care

from Delhi, Delhi

Verified Support

Dear jainvikram83,

Hope you are doing good.

We are re-escalating your issue to the concerned team and will get back to you soon.

Regards,
Online Team
Dish TV

smondal92

from Shantipur, West Bengal

The are treat their customer like a.
But we don't...
That's why i stopped my connection.

You can try tata sky their customer service are really good.