Domino's Pizza Complaints & Reviews

We have been regularly ordering for home delivery with dominos at its centralised phone number in delhi and the orders were mostly delivered in time. On last occasion order came a little late but we did not raise any issue with the delivery boy. However on 1st december order is placed at same number at about 8.40 pm and it was informed that the sane is conveyed to concerned outlet who will deliver. Before disconnecting, wanted to add some...

Sir/mam,

I am capt pravin viswanathan from the indian navy presently posted in secunderabad. I am a regular customer of domino's for several years now. You can check the record (My mobile number is [protected]).

I am writing this email with respect to the highly unprofessional attitude of your asr rao nagar branch here in secunderabad.

I ordered pizzas through your online app and paid an amount...

I have not recived my refund of rs 975/- paid twice, once via amazon pay and second of same amount on icici credit card. From mobile number ending with *5815.

The order was to get delivered on nashik railway station which never showed up.

The order was made on 11th of november and till now my money is not refunded.

Please look into matter and resolve the issue.

Attached is the screen...

Ordered on 28oct.
Got pizza about 1-1.5hours late. Store person told that cashback will be reflected within 15days. It didnt reflect.
Again called store on 16nov, 18nov, 19nov for cashback, they told next time when you order, we will give 300/- off
Now store manager (Kavitha, outer ring road, marathahalli, bangalore) is denying and saying we cannot give you cashback as well as discount....

I ordered from dominos on 22nd nov’18 and when i was making payment it was successful from my end, but don’t know why dominos site got crashed and when i reloaded the website my order was still pending, i reordered the same thinking the previous transactions will get refunded but i haven’t got any. Informed customer care executive about that they ensured that refund will get initiated within next 7 days but no luck yet. Mailed about...

Hi, today i have ordered 3 pizzas from dominos dlf 1, newtown, kolkata. It was paid at the time of order via net banking. I received a message that it will be delivered within 30 minutes. But after 50 mins it wasn't deliver and even when i track the status of my delivery, it was showing as delivered. My oder number was 280. I ordered the pizza on 11:53pm at 29th nov 2018 with the registered mobile number [protected]....

This is the second time continuously i am complaining you against the same store of silver square mall, b. D road, jaipur. I have ordered a farmhouse pizza through the dominos app.in the picture mentioned in your app shows the large quantity of mushrooms. I received my order and paid them through paytm for which the total amount was 294. My last experience was very bad with you guys so i decided to check the pizza in front of your delivery...

I had ordered Pizza for myself family on 14th Nov 2018 using the Andriod App on my Mobile. The application worked fine till the order selection and payment. The payment was done using Amazon Pay Balance and was collected by "DominosPizza " on behalf of Dominos. Post successful payment which was deducted from my account there was no update in the app and when I called Dominos via Phone they did not have the Order either from my Mobile. I request...

Hi i would like to share my experience with domino's (Vit University) it's been 5 days i'm trying to place order with domino's but it always shows as "selected restaurant is offline" when i try to call domino's they never pickup calls, i never expected this from domino's that since 5 days no-one is able to place orders that is ridiculous and the worst customer service ever.
Kindly have a look into this....

Hello team,

It's very strange that domino's charged a different price for same order/item at different locations. I have ordered 2 pizzas at WTP domino's center as per their menu, but they are charged 25 rupees more on each pizza . when i have asked, they replied that we have charged extra for base of pizza then i have asked them that i am mostly going to Triton mall and ordering same pizza on same rate which is mentioned...

On sunday 25th november 2018 i had ordered a onion and capsicum pan pizza which made a total of 134rupees. I had made payment through paytm the payment was successful but order failed and the money were not refunded. I asked paytm about thus they said payment was successful so please check with billdeskfood1 so i request you to look into matter as soon as possible....

I have paid in online the transaction once complete then the delivery get confirm but the issue is the amount is not paid due rate is showing for you like that delivery man said once again i check nd tell to the man i have paid in online you just check my transaction is processed but the man tel issues is not in our side if money will credit it will be refund to your account.. But till now no response from ur side. Just bcze i wasted money...

Transaction Id#: P[protected]
And
Txn ID P[protected]
Dated: 21/11/2018
Two transactions 208x2=416rs.
my order was not fulfilled and no refund has been issued.I have verified from Amazon pay that my transaction is successful and my money is deducted while i called dominoz and they said order has been cancelled . It has been four days since and i have still not received any refund. If this goes...

I today (Sunday, 25th november 2018) ordered meal from domino's through domino's android application. I chose amazon pay as a payment option and paid the full amount of rs. 473 to domino's. The amount was withdrawn from my bank account and also from amazon pay wallet. But the order was never placed. Now i don't even have an order id for a complaint. I also received a cashback of rs.75 in my amazon pay wallet from domino's. When i called the...

Hi,
I have placed an order for rs.210 in dominos. But money has been deducted and order has not been placed. I have only the message from the bank on money deducted. I did not receive any confirmation order or bill after money was deducted

Please help me get my money refunded and when will i receive my refund money.

Kindly help me with this issue

Thanks,
Viswa janani...

I ordered pizza online (1 pizza mania-2 corn and 1 capsicum, 1 coke, 1potato chesee ball), but the amount of rs.347 got deducted from my debit card and the confirmation message didn't came so i called the helpline no. And customer no. But no one received the call. I placed my order on 22/11/2018 and my order address was flat no-307, ganga hostel, nit patna, mahendru, patna so nearest dominos pizza store was-mahendru patna. And i want my money...

I place an online order on 20/11/2018, after choosing the menu, i paid the amount 416.00 rps through my sbi internet banking. Money was deducted and after waiting for long time i did not receive any order confirmation from dominos.
My phone number updated on the order was [protected].
I called up the domino's if there was an order placed, they denied of any order with them.
Customer care says my money definitely refunded...

I placed my order via the domino's app on 12th november 2018. I paid via amazon pay. The payment went through but the order was not placed. I contacted domino's on their customer care service. They ensured i'll get my money back within 7-10 days. Today is 24 november 2018 and i still have not got my money back. I have contacted domino's three times related to this. Their response has been poor....

I ordered dominos pizza via mobiel app at toraipakkam branch for the amount of 1275 in total, as soon as i submitted the order it deducted the same amount twice, immediately contacted the customer care, he asked me to inform to the deliver boy and the deliver boy will inform to manager and credit back the amount. Informed and he said he will inform the manager too and also asked me to wait for a day, i haven't received anything, called the...

My mobile no. Is [protected], my order number is 205, i have placed my order on 22 november... Its near about 50 minutes and my pizza haven't arrived yet. I have placed my order using dominos app. And i am unable to contact your executive too. I am hungry here and its not happening well. Please help and look in this matter as soon as possible... My contact no. Is [protected]...