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Domino's Pizza Complaints & Reviews

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Last updated Mar 26, 2024
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Domino's Pizza reviews & complaints page 106

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V
Vasista Adiga
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is successful and deducted from my account but order is not placed

Address:560012
Website:www.dominos.co.in

I have ordered in domino's pizza website for 1826 inr and paid through paytm app.
Order id is ppt[protected] and wallet transaction id is [protected].
Payment was successful but domino's order was failed.
Since the transaction is successful money is deducted from my account but dominos didn't receive it.
Please find the attached details and initiate the refund asap...
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sandyp dhamecha
from Salaya, Gujarat
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refund not given against order not delivered

Address:Bhavnagar, Gujarat, 364001

My prepaid order numbers are
81 & 82, bhavnagar dominos
On date 26/12/18,
Bhavnagar dominos said they have maintainance issues so they are cancelling my both orders,

Since then no sms / notification came from dominos about my refund.

When i will get my refund ? Usually we got it within 24-48 hrs from all other platforms,
But its already 3 days & I didn’t got my refund
Whom...
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Abhay Nikale
from Noida, Uttar Pradesh
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wrongly taken order online and no refund but cheating customer

Address:Mumbai City, Maharashtra, 400081

Dear Sir/ Madam,

I have given online Pizza order in Mulund – Mumbai ( Order No – 103 ) but order goes to different location – Thane and received order lately almost 50 minutes. As per their rule if order didn't complete within 30 min. then refund will be given and free Pizza will be served but after 4 calls they given me false answer but no refund initiated.
When called their helpline kept on hold for 10 min...
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M
mani jayaraman
from Chennai, Tamil Nadu
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refund my money for non delivery of items

Address:600094

I placed my requirements in online on 27/12/18 at nelson manickam road restaurant, chennai, my order no is 118 and the delivery time is 8/45. I received a message at 8/50 the ordered items were delivered, but no body came for delivery i was in the home. I waited up to 9/15 pm no body came then i went to the shop and asked about the delivery they said the orginal delivery boy given the stuff to other boy he will deliver it, since it is too...
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thearpitarya
from Gurgaon, Haryana
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refund for domino's order placed on 24-12-2018

Address:Faridabad, Haryana

I placed an order on 24 December 2018 amounting Rs. 546. The money got deducted from my PayZapp wallet but the order was never placed. According to Dominos Store my order was not received. I have mailed to [protected]@jublfood.com but haven't got any confirmation or complaint number reference from their side. I need help to get my refund.
I have attached Invoice for the transaction.

TXN ID[protected]uS66yR9...
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thearpitarya
from Gurgaon, Haryana
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refund for order placed on 24-12-2018

Address:Faridabad, Haryana

I placed an order on 24 december 2018 amounting rs. 546. The money got deducted from my payzapp wallet but the order was never placed. According to dominos store my order was not received. I have mailed to [protected]@jublfood.com but haven't got any confirmation or complaint number reference from their side. I need help to get my refund.
I have attached invoice for the transaction.

Txn id[protected]nd36nd0...
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husainbadri522
from Ahmedabad, Gujarat
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refund and more cumpensation

Address:Mumbai City, Maharashtra, 400059

To Dominos Customer Care,
On the 23rd of September, I ordered dominos delivery in Mumbai at 10:51 a.m. on my dominos app from the number [protected]. Unfortunately I called after an hour to customer care only to find out that my order had been cancelled and I would be granted a refund.
I have been waiting for the past 3 months but haven’t received any refunds although I called numerous times.
The last time I talked...
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S
sapna298
from Noida, Uttar Pradesh
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order#564 not deliver

Address:New Delhi, Delhi, 110018

Dear sir,
I placed an order on tuesday dec 25, 2018 vikaspuri outlet. I placed my order via dominos mobile app. My order was placed at 20:40 pm. Technically i should be receiving the service by 21:25pm. However, the food was not delivered. I called dominos around 21:30pm asking about my order and they said its been baking. From 21:30 till 22:45 i was told it's baking and on its way. Finally it was not delivered and vikaspuri center...
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Aashika Ashwin
from Namakkal, Tamil Nadu
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complaint about delay delivery and payment

Address:Chennai, Tamil Nadu, 600020

I ordered veg extravaganza regular pizza in the domino's pizza app with cash on delivery option. I had the timer of 30 mins but the delivery boy took nearly an hour. When i called the customer service they said if it's delayed by the end you can get the pizza for free. But delivery guy argued with us and got the money. It was so embarrassing. So i request you to help me out with the refund or any other way....
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Samit Ganju
from Noida, Uttar Pradesh
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order not processed. no response to complaint raised.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Dominos

On 22 dec 18, had made a payment to dominos of rs.468 from airtel wallet [protected] tnx id [protected]

Against this order my airtel money wallet is credited with rs.70.20. Txn id:[protected]. Dominos cashback

But no order was delivered

Please reverse the payment of rs 468 back to my airtel wallet again or else to my american express card no.31005...
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Anuj Dhingra
from Ahmedabad, Gujarat
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refund of online order

Address:Gautam Buddh Nagar, Uttar Pradesh, 122001
Website:Dominos

I have placed order online through domino bill desk. My payment deducted through paytm but i didn't got message for cancellation of my order. Over phone sector 4 branch confirm that they don't deliver at my area so order is cancelled. And i will get refund in 6-7 days after filling a form. Why need form filling which is also not able to fill. They are looting money from many customers not refunding their money. My order no was 428 booked...
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Ashwani kumar Verma
from Bengaluru, Karnataka
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refund of amount

Address:560048

On 16 dec i placed 2 order
First order cancelled and refunded amount for that already received
Issue is with second order, it was the prepaid order and at the time of delivery i paid for it because on invoice due amount was mentioned
After few days i talk to the manager he asked me for invoice
He accepted there is mistake from them side
At the time of transferring that order to bridage metropolis bangalore...
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M
Mala Shikali
from Mumbai, Maharashtra
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dominos:amount deducted on ordering pizza but order was not placed.

Address:560068

Hi team dominos,
I placed an order for 2 pizzas on 22-december-2018, amount of rs.583 was deducted from my account (Google pay) but the order for the same was not placed. And there is no acknowledgement received for the refund.
On calling the serving store, they told me that the order is not received and they cannot help.

Expecting some serious action my complaint

Transaction amount - rs 583br...
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T
tejumayekar39
from Mumbai, Maharashtra
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refund not received

Address:410209
Website:www.dominos.co.in

Hi there! I had ordered two pizzas on 8th december 2018 and i got the pizza after 50 minutes. The pizza was really cold, not properly baked and tasted really bad so i called up domino's customer care & also gave feedback via their website. The next day, i received a call from dominos saying that they would refund my money back to my bank account in the span of 7 days. However, it has been well over 14 days now and still, i haven't received...
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soumya kandula
from Coimbatore, Tamil Nadu
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order not placed and money debited

Address:Vellore, Tamil Nadu

I have tried to place an order through domnios pizza online, my order was not placed but money got deducted that is ₹ 686/-. I did not get any confirmation message from domino's but money was deducted from my account an this was the message i received from my hdfc bank "thanks for paying rs.686.00 to payudominos via netbanking." please resolve the issue as soon as possible."transaction id[protected]". I made a payment through hdfc net banking....
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Zebakhan1307
from Delhi, Delhi
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cancellation of the order

Address:New Delhi, Delhi, 110025

I had a conversation with the dominos executive mr manoj employee code - 621795 he had cancelled the order via phone and not through online system. And he denied for delivery. N i had done the payment through paytm and money has been debited from my account. And he was so rude n not ready to serve the services to the customer. And the order is still not cancelled and money is also not come back. I am really very disappointed with the services...
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Dipika Hazarika
from Guwahati, Assam
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domino's cheated me

Address:Kamrup Metropolitan, Assam, 781003

Respected sir,
On 18th dec i had ordered two regular pizzas with cheese burst in both of them (Order no. 109). As i got the delivery i noticed that one pizza had cheese burst in it while the other did not. After some moments i called the complaint number from the official website. They told that the restaurant will contact me within 24 hrs. After that next morning i told them about my concerns. This was a major concern as i had to...
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soumya kandula
from Coimbatore, Tamil Nadu
May 13, 2021
This thread was updated on May 13, 2021
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order not placed and money debited

Address:Vellore, Tamil Nadu
Website:Domino's Pizza online

I have tried to place an order through online portal domnios pizza online, the order was not placed but money were deducted. ₹ 686 /- through payudominos via hdfc net banking. Transaction id is[protected]. I request you to resolve my issue as soon as possible. The message i received from my bank was "thanks for paying rs.686.00 to payudominos via netbanking."...
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Nitin Makkar
from Dehri, Bihar
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amount deducted from account but order not reached

Address:Mumbai City, Maharashtra, 400098
Website:www.dominos.co.in/great-deals/online-pizza-coupons

Hi, i have order pizza online in mumbai santacruz east at address:- a2, namaskar apartment kadam vadi, kalina, vide no.[protected] on 17/12/12 timing at 4:44 pm, amount has been deducted from my debit card no. [protected]. But i neither didn’t receive any order no. Nor any fund reversal. I requested to refund my amount back as no order received till now. Contact no-[protected]...
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Address:Chandigarh, Chandigarh

My name is Nand Kishor. I was in chandigarh at hotel shingar, Sector - 45 on 17 december 2018. I ordered a pizza using Mobile Application on 17 december 5:49 PM. My order Number was 80. when the delivery boy come to hotel reception. The time was 6:29 PM. It Means Delivery boy is 10 minutes late than normal delivery time. Now i am qualify for getting ₹300 Discount. When i asked to delivery boy for giving discount than he deny to give discount....
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