Domino's Pizza Complaints & Reviews

I have ordered pizza on 8th november 2018 and paid through internet banking. It was an advance order and before confirming the order i have to cancel the order. After 12 days i contacted the customer care asking about the refund. They told that they will contact me within 24 hours and gave me a reference number (#7394891). But no one contacted. After two days i called them again. This time they told that they will contact me within five minutes...

I ordered a pizza on 1st november and it was delivered after 1.30 yrs after so many calls to dominoz. Then request to him free the order as per 30 min delivered guarantee policy. They accept and agree to refund 300 on my order. But after 21 days they have not refund anything and when i called cc everytime then give me new date and many more lollipop.

It seems the 30min guarantee the fake and making the customer fool.
br...

Placed order today amount of 523 rupees.
But order got failed in the middle and Amazon pay got deducted the amount and got cash back of 75 rupees to Amazon pay balance.

I didn't get any message about order.
I called to customer service of Domino's, they confirmed the order not received.

Mobile num: [protected].

Attached confirmation mail from Amazon pay balance.

Please...

My order no.8 ordered on 20.11.18 received very late after 1 hour & that too in toll free order taking they missed to note my order properly & missed out some portion in noting. Recently ordered all orders received like this only with some or the other missing. Toll free no. voice also very low & no idea whether the other end at dominos can hear ordering person voice. Solution required....

On 29/10/18 i ordered through dominos app, the payment method was amazon. The order wasn't placed but the amount was debited. The order amount was 611. After a week on 05/11/18 i got a message from dominos stating that the refund is initiated and will be credited in 3-5 working days, and today is 18/11/18 and still haven't received the refund.
Pos 99010241 at amazon pay india priva txn#[protected].
Since the order wasn't...

Am writing this email to express the worst service from swiggy –cochin (Kerala zone) occurred on yesterday 18/11/2018, i have ordered an pizza on dominos from edapally restaurant, and i have placed the order in the mid night and payment done via paytm portal, after deducting the payment from my bank account, the restaurant partner called up and informed the restaurant was closed half n hour before am placing an order, after that...

Hi,

I have placed an order today on 17.11.18, in dominos asansol galaxy mall through online portal with order no 64. I have paid rs 714 through my card.

So after accepting my order and taking my money they calls and give a reply that they have stopped delivery to that address, i requested the person and the manager to deliver it by my nearby location, but they refuses and said to pickup from store and after...

Dear sir/mam,
On 15 november i ordered a dominos non veg overloaded pizza, which had boneless chicken topping, but while eating i encountered a very sharp piece of bone which scratched my mouth and hurt me. On complaining to their company officials, i don't think they are taking it very seriously.
Previously also a few months back i had warned them about their falling standards, but i was abused by one of their executives....

I did an order of rs 490 and the order was successfully placed but after the order was not delivered and a poor response from the manager came saying we cant deliver order to that location. I am literally feeling sad at the time to say that you served the worst service by doing that yesterday night and till now no refund amount or any cancellation conformation mail too, as a customer i would say disgusting your channel is. Please find the...

Hi i have already raised a complaint about refund. I have raised several feedbacks, however refund not credited even after 19 working days. Dominos customer service keeps only telling it will be initiated but i didn't get the amount.
i ordered through Domino's app and my transaction was made by paytm and didn't get refunded amount in paytm.
here i attached my ordered history. please take action Asap....

I want to register a complain against a dominos employee who misbehaved with me over a phone call for order conformation. I provided my exact address in the dominos mobile app and when i got the phone call for order conformation i was just providing the employee a landmark so that he doesnt get confused and can easily deliver the parcel to me. But he talked to me very rudely, his words were depressing and hurtful for me. I cant take such...

I want to register a complaint against a domino's employee who misbehaved with me during a phone call for order conformation. I was being so nice to him throughout the call but he was constantly being rude to me and was saying that he will cancel my order either. I mentioned my address in the app but still i was guiding him by providing a landmark so that he can easily came to deliver the parcel without getting confused. But he was constantly...

I had done 2 transactions on 9th november at 8.33 pm. Fr both of them, the amount was deducted bt the order was nt placed. Even after repeated complaints & mails, no one has bothered to respond. Amount has not been reversed yet. Dominos have one of the worst customer care services. They do not even bother to reply.

I demand my money to be reversed urgently.

Transaction id: p[protected] and p[protected]...

I placed my order on dominos website on 6:52 pm on 14th November 2018 and I did not receive my order. I have received the transaction slip from my bank but I didn't received any order id from dominos. I have already called dominos helpline twice and still I am yet to receive helpful guidance. Since dominos website redirects the order to nearest branch of dominos, I called the nearest dominos restaurant. I didn't get any response from there...

I have ordered a pizza through Zomato and your people debied to deliver the product at my place. I need to understand i[censored] people won't be able to cater the people than, what is the fun of having destinations in Ludhiana? More over CCE put my call on hold and disconnected the call after 6mins and 49secs. Is this ur servive to the customers.

Regards,

Sumit Bhatia
[protected]...

I ordered from paypal on nov-3rd and no refund yet after 10 days
Invoice id
[protected]bdf0d5330b77
Purchase details
[protected]bdf0d5330b77
Reference order number
₹ 523.00 inr
Transaction number:8gv69308mk252293g

Dominos customer care does not reply properly and asks to send mails to their mail id but no reply! Worst service by dominos!

Name:rahul n...

I had ordered a pizza on 25th october from dominos vanagaram chennai branch for which the payment got debited twice but website dominos.co.in showed a server error. I finally made the payment through amazon pay the third time. I contacted payu their payment processor and they confirmed that the payment was successful and that the refund claim should be made with dominos. I called the customer care number multiple times and their only response...

Abominable service provided by dominos. Ordered food through dominos app. After the food was prepared and on being asked the delivery location, the food was denied to us for which we paid. Instead the restaurant manager sheetal (Najafgarh branch, delhi), 9pm at night, rudely told us to collect the food from the restaurant instead. When you already accept an order, dont ur service provide you the gps location for an order placed? When i have...

Worst worst customer service... They call to confirm address after half hour and then tell customer that order can not be delivered to that address... Then transfer your address to another restaurant and custmer has to wait for another hour and plus for order to come... If customer calls to know the progress.. Phone has been hanged up without proper conversation.. Customer has to follow up for more than hour and all... Worst customer service.....

Hi dominos

I received cold pizza. Delivery was very late beyond 45 min. The status of the delivery was showing me delivered when i pizza was delivered to my doorsteps. I called the store and explained the details but i didn’t get any response from them. I called the customer care executive and they have committed me that i will get a call within 15 mins and yet i didn’t receive any call or response.

Why did...