Domino's Pizza Complaints & Reviews

Today i visit dominos (16/07/2017) and i have ordered 4 pizza mania & my total amount 401 & cashier (Sachin) charged me 401.20, i just want to know is this right. When i talked with manager (Sanjay) he rudely said to me do whatever you want to do. I will never suggest to my any friends for dominos, am very disappointed with dominos hospitality..

Laxman singh
[protected]...

My order no. 111 server no.333866, 15 july 2017 at 17:37. When i received my order everything was ok except the choco lava cake. It was in horrible condition when received. It was totally scattered in the box because there no foil covering on it. When i called dominos to complaint about it, he denied that we never cover it. I have always received choco lava cake with covering. This the 1st time i've faced this type of problem. Just do something...

Hi. I have ordered a pizza at hyderabad suncity branch on 13 th of this month. By the time of order only i have paid rs. 188. Delivery time mentioned at. 6.30 pm. By the time of pizza delivery that person collected amount again. When i realised on satarday by evning i went the store. When i was asked that lady who was taken my order on that day she sed we will enq. And inform to you. But no replay i got as of now....

No one picks up phone from 1030pm.. Called your 68886888.. They gave mahesh kumar no..[protected].. He has no clue when called.. Got to speak to arun kumar who claimed as branch in charge o[censored]ttarhalli... To speak to me he took 15 mts to come on line.. Pls understand your in a service industry especially hospitality.. No chance of error.. I had to order locally for a small party organized at home and you people be denied my attempt of ordering...

I called domino's on 14th july 2017 at 9.50. Executive received and started taking the order.in middle he asked me to hold and then cut the call. I tried calling again but no one responded. Is this the way they treat their customers? If he couldn't take the order he should have said the same.

I called at domino's, road no 5, jubilee hills, hyderabad.
Contact no was - [protected]...

Order no. 187
Date 7/7/2017

we have ordered a pizza on offer and we was told that we will get that on 30-40 minutes, however we have received at about 1 hour and when we have called them. when we ate that was not hot and not at all tasty and we are ate like rubber. I have raised a feedback(attached) but there was only a msg received that the manager will get back but there was no response from manager or dominos for...

The service at domino's pizza manesar is very very worst and bad. Company says 30 minute service or pizza free but they tells lie. I get late delivery two times once they said that you will get 30 percent discount but no free pizza. And today when i ordered by phone to manesar branch they did not respond to my order and put my phone on hold which shows that how domino is serious and helpful for their customer. Very very bad experience....

Dear team,

On[protected] i have made a transaction on dominos liluah, bigbazar via pos machine, but it goes failed. The executive said that it will automatically credited in my a/c. But after 11days over still it not credited in my a/c. Kindly find the attachment for the same.

What should i do now?

Rgds

Gopal majumder
[protected]...

We ordered pizza at dominos vasant kunj at vasant square mall, new delhi at 7.50 pm to girl called sonam order number 295 dated 12.7.2017 and after an hour she called back and ask whether we can come to the shop to collect pizza. What kind of professionalism is this?? How can you hire people like her who don't know basic rule of business. My kids wait for over an hour and still no food. If you guys don't improve you should be out. Extremely...

Very bad experience, i order on 8 july 2 medium pizza at 8.19 i receive 9.20 and quality of pizza very bad, as your policy its has to be free but i pay the amount 582 rs my order no is 373 and you excutives argument with me its a pick time no commitment any kind of 30 mints aur 40 mint all things is ok delay delivery but quality is very bad pizza is cold not bake properly n topping of veg pizza was not good and your representative not help...

I got one msg from vodafone tuesday offer in dominos of buy one get one free, but when i call the outlet for order they refuse this coupon as they told me there is no such offer is going on so how it possible that the offer is vaild in vodafone, the store name is gokuldham goregaon east.
The management is not cooperative with me to placing the order.
I want the reply asap...

Netbanking transaction got error. We did not receive pizza order, but in hdfc bank 1200 rs got debited from my account 501000xxxxxxxx (Ifsc hdfc0000885)
Domino's pizza did not refund 1200 rs in my hdfc account
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03 jul 2017 jhdf[protected]-billdk dominos[protected].00
—...

I have ordered 2 pizza from dominos mobile app today around 10:40 pm when i proceed to pay amount of rs 812 has been deducted from my account as i got msg from my bank but a msg popped up on the app screen saying transaction failed where i call there is not even any helpline number on that site my first experience of ordering pizza from app came to disaster dominos pizza plz help n refund my money as soon as possible...

Hi domino's,
On this sunday the 9th of july at around 11:09 pm, i tried to place an order for onion and paneer pizza in quattro formaggi burst and coca cola 500 ml. Although the order did not get placed money was deducted from my visa credit card. The total amount deducted was 525 rupees. I will therefore like a refund of the amount deducted. Please help....

I went to buy a pizza at the dominos restaurant at sector 29 gurgaon at 1500hrs today [10/07/2017]. The restaurant had a about 6 tables [a total of more than 10 people] eating and in the process of ordering food. As you know the kitchen and restaurant [dine in area] is connected and not a separate zone.

The restaurant had countless flies and there was a guest [with a small child] who raised a concern on the quality and hygiene...

I submitted an online order at dominos.co.in for which rs.1857 has been debited from my netbanking. The transaction detail shows billdk dominos. But then i was not navigated to the order detail screen, neither did i receive any confirmation for the order. Then i had to reorder the items for which i then received an order confirmation message. I then paid for the latter in cash. But i still haven't got the original debited amount refunded...

I tried to made a online payment thought my credit card payment deducted but order cancelled by you due to technical reason. We are feel very bad with your service I tried to my nearest store but every time it's showing busy busy and busy. Tell me what type of service you people committed fir that.
Kindly guide why this happened and wat about my money...

The order was taken from me but not delivered at all. I kept waiting for the order to arrive. Neither the order arrived, neither they called up. When I finally called up the company at ADITYA MALL - CBD SHAHDARA
SHOP NO 15, 1616A, PLOT NO 9DADITYA MEGA MALLC.B.D. SAHADARA, NEW DELHI - 110032 PH.NO.[protected]/ 57.
The staff was completely unresponsive and I lost all the time to order from alternate areas. I would like the...

Hi, I placed order for cheese burst delux veggie pizza costing 360 for first time but the order was not placed and the amount was debited from account.I called the dominos customer care they told that due to some glitch the order was cancelled we will refund the amount please place again the order. I order again and same thing happened so total 360+360 gone. Can you please help me on priority....

I went to Domino's Hennur Village, Bangalore restaurant and I ordered 2 pizzas at 8.27 with order number 122 on 7th July, 2017 to done at restaurant. Even after 40 minutes from the time of order there is no supply. When I went to enquire they said the order is punched to deliver at my home address where I am waiting at the restaurant. Then they brought the same pizzas and served us irrespective of a request to make fresh pizzas. The in-charge...