Domino's Pizza Complaints & Reviews

It is to keep in your notice that I tried placing an order at Dominos Gillco, Mohali at [protected] and I had a conversation with Ms. Sukhbir . The way she addressed me was so rude, I cant even explain. I just asked for help while placing order and total amount query and her pitch got up in a very wrong way. During our conversation I even asked her to be polite . As per our conversation, she let me know her name is Sukhbir . Please check...

Placed a online order using payzapp. Amount was debited but order was not placed.but when conatacted the store they confirmed that the order is placed. We waitied for more than 2 hours but didn't receive pizza.we called back the store again and they apologised that the order was not placed and it was miscommunicated. We Have made a complaint and the Helpdesk person confirmed that the amount will be credited back in 3 days. Amount was not...

Your guest feedback reference id is: 2858929

Ordered pizza came very late like 40min

Asked refund but no response

In email they say
It is our endeavor to provide our guests with a great pizza experience. You are a valued guest and we appreciate the fact that you have taken out time to let us know that we can do things better.
We have taken a note of your concern and you will hear...

Hi,

I visited on dominos shimla the mall 27 may with my family & i ordered some,
First i tried to pay with my debit card & girl said the payment with not process so pls u pay by cash. Than i paid in cash,
She told me if payment is debit from your account you may cal us & we will refund you back.
As after fews day i checked my account statement the payment was debited from my account. Which was rs 1352.,...

I ordered online one farmhouse cheese bust + stuffed garlic bread + cheesey dip on 10.6.2017 evening. Transaction of rs. 567 was made from my sbi credit card and the same amount was deducted but order failed to be placed in dominos bhikhaji kitchen, new delhi. When i call dominos bhikhaji to enquire about he same, manager told me to place the order again by choosing cash on delivery option and told me that amount will be refunded with in...

Hey,
I have ordered pizzas on 10 june but after placing the order at the stage it poped up that order is unsuccessful but amount from my debit card deducted. That day i have mailed dominos regarding my refund then after a week manager called and said that amount will b refunded in 6-7 days and till now i haven't got any refund. Amount was 452rs. Please kindly look into my matter and expecting a revert soon....

I ordered two pizzas one pasta and a desert (ORDER NO.-206)for my guests in fab hotel majestica inn kondapur hyderabad around 9:55 pm on 24/06/2017, the order got delievered LATE AFTER TWO HOURS, after one hour when i called your customer care manager whose name was srikant regarding the delay of the delievery his way of talking was not good, he said as its a bulk order your scheme of half an hour delievery or free wont be applicable(bulk...

We had placed an pizzas order at your outlet at surme plaza, mumbra - thane on 25th june 2017 @ 21:08 hours.

The order was prepaid.

Even after a wait of 2 hours we couldn't reach the outlet nor any of your contact numbers. Neither the outlet called us for any update.

The entire party at home was a mess and we had to suffer lot of discomfort due to this mishandling from dominos. Even after paying...

Details of my order are -
Margherita medium size. Worth ₹216 (With tax).
Today at 4:58 pm, i had called for placing my order at dominoes pizza nehru nagar branch, bhilai.
After telling my details for order. The person at reception confirmed my order.
After 40 mins, i called back for asking about my order as it wasn't delivered.
They told that order wasn't placed. But the person in previous shift had...

I odered 1 mexico veg wave, 1 veg parcel and 1 coke which cost me 645 rs. I had place my order online. After payment, the payment was deducted from my account (Uco bank debit card) but order is not placed. I again placed order now.
Please refund my payment for the order which was not placed.
Place : boisar
Name. Rajat oksiya, taps 3&4...

Hello team, this is with respect to online order placed at domino's india. Payment was deducted but order was not confirmed. We raised a complaint against which complaint id was generated not once but three times. But no action has been taken. Money has not been refunded in the account. Complaint id are described below.
Complaint id 1: 2918401
Complaint id 2: 2974862
Complaint id 3: 2912772
Date of order: 11 june'2017br...

I ordered online pizza from Domino's using site: https://m.dominos.co.in/?src=Icubes
But after ordering pizza I am not able to cancel order because on link was given on site for cancellation. Please provide link for cancellation also.
My order number was 143. I searched a lot for cancellation and also called on Domino's near store but it doesn't work.
Please add cancellation link also....

Today I.e 24th June 2017 I had made an order of rs 432 I choose transaction option as pay via card I.e debit card I inserted my card number and everything transactions were made successfully money got deducted from my account but no order was placed in dominos mobile app it did got paid through your third party payun but no order was place I request you to refund my money being transacted online as I didn't received any order
Second...

I had ordered from dominos via zomato on 1st June, 2017. The order was delivered beyond 30 minutes and was accepted by the branch. I had paid online for the same hence was told the refund will be done in my account itself. Since then i have received no communication regards the refund. Also no call from their end apologising for the same. I am a regular customer and am disappointed by such a behaviour. i want my refund back....

I bought a dominos e voucher from Amazon of Rs. 250, but when i go to dominos payment page there was not any option for redeeming the code. What I do my 250 Rs are gone and i didn't get anything. Why are you cheating with us, if the e voucher option is not available than why are you selling it online. Stop selling it so that no other like me money can be wasted its been a half of month when i bought the voucher . Reply me
Email -...

Sir
It is in reference to order 328 from golden temple, amritsar branch. When the delivery boy reached for delivery, he had no cash or change money available with him.
Nd he arranged from some outsider that looked quite awkward nd created inconvenience for customer. It ws just a matter of rs 200.
In general interest of public and for me in future, do think over it.

Geeta...

To whom it may concern,
I am facing problems while ordering pizza at my place. Earlier they used to deliver the order there but now the franchise people make excuses of not delivering at my place, instead they ask to collect to order from the half way. When last i ordered my pizza they made the same excuses and they said you can even have a word with our manager but we cannot deliver your order. I asked them to cancel my order but...

I have ordered a large pizza online via paytm today, the amount has been debited from my account but no confirmation from dominos that the order has been placed. When i called 2 times to customer care they said you will get refund within 7 business working days. This is not for the first we have used the coupons or offers, last time also we had the same issue and the so called customer care people told the same old story that you will get...

We ordered pizza and other items today on 20 june 2017 via order no 213 which is delivered by unitech cyber park gurugram haryana outlet. Total bill was 803. We ordered at 8.56 pm and got our delivery at 9.50 pm. Pizza and other items were cold and we mentioned all chianti delivery boy. He has same standard answer, we are on time etc. Since we had paid in advance by credit card and children was hungry so, we took the order otherwise we were...

I went out into one of the outlets of dominos in gurgaon.
First time i paid rs 552, the amount was debited from my account but order was not placed as receipt was not generated so i ordered again. This time again amount was deducted but this time order was also placed successfully, i was told that my amount which was debited first time will be refunded back into my bank account but it is still not returned back. I have both the reference...