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Domino's Pizza Complaints & Reviews

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Last updated Mar 26, 2024
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Domino's Pizza Phone Numbers

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1860 210 0000
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Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 147

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Address:Amritsar, Punjab, 143001
Website:Dominos's app on iPhone

Hi.. My name is Gurleen Makkar my contact no is [protected] from Amritsar, I had placed a order online my money got deducted from my credit card but at your end the order number was not generated request you to refund my Rs 706/- asap. I had again placed same order and again Rs 706 deducted from my credit card and order number 185 was generated. Awaiting a revert on my complaint as soon as possible....
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Santosh Sspect
from Kolkata, West Bengal
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hidden charges

I had ordered medium medium pizza as per the menu card (295). Not sure how did they make it to 654 rupees including one 600 ml coca cola whose cost is 35 rupees including gst but domino's is making it to 50.85 rupees and adding 2 kind of gst.
If govt is applied one taxes for everyone, it should be corrected and handled in proper way. So that we would consider that everone is following govt. Rules....
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bilal hotncool
from Jaipur, Rajasthan
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worst services and goods

Address:New Delhi, Delhi, 110006
Website:Dominos

Hey,

Such a poor and unprofessional services of your against order no 127. My call has not been picked and had been cut by your executive n no of times. And i had received pizza which was not fresh and not hot and crispy seriusly these pizza are not made for human eatable, pizzas and garlic bread are stale food. My guest went without having pizza. I am attaching order details.

I have ordered pizza at 5 o clock...
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bilal hotncool
from Jaipur, Rajasthan
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worst service and food

Address:New Delhi, Delhi, 110006
Website:Dominos

Hey,

Such a poor and unprofessional services of your against order no 127. My call has not been picked and had been cut by your executive n no of times. And i had received pizza which was not fresh and not hot and crispy seriusly these pizza are not made for human eatable, pizzas and garlic bread are stale food. My guest went without having pizza. I am attaching order details.

I have ordered pizza at 5 o clock...
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Divya Pal
from Delhi, Delhi
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money refund after order cancellation by staff

Address:New Delhi, Delhi

On 7th august around 1 pm, i ordered a non-veg supreme pizza, replaced the mushroom with peri-peri chicken. So my net worth became rs. 342.2.

But after few minutes someone from dominos (Kamla nagar, new delhi_my order 45) called up to say that payment details showed some error, so he (The staff) cancelled n replaced my order. But i did not receive any cancellation notice or money as a refund!

At around 11-11.30pm...
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Ankush Wahi
from Nagpur, Maharashtra
May 22, 2021
This thread was updated on May 22, 2021
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order didn't placed but amount debited

Address:New Delhi, Delhi, 110017
Website:www.dominos.co.in

Dear support,...
. I ordered from domino's on 3rd of august in the afternoon i made online payment through your website, but unfortunately when i called your customer care they told that your order have not been placed but they also said that your amount will be refunded in 7 days i again order same things and i payed in cash.. That afternoon ordering pizza costed me around 2300. I already mailed 3thice in your website but no response...
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Amrita123456
from Mumbai, Maharashtra
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order-77 for phn no.8454009555

Address:Mumbai City, Maharashtra, 400066

The order arrived late by 40 mins. The payment was done online. The outlet people said refund of 300 will be done to by account. But there is no written slip or assurance message given to me as a proof that my order was late and 300 rs will be delivered.

Its really disappointing that such a big organisation dont implement such important things....
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Rajat Singal
from Mumbai, Maharashtra
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order cancelled by store but no intimation received

Address:Gondia, Maharashtra, 400093
Website:dominos.co.in

I have ordered 4 pizza manias on 7th august 2017 with goregaon anupam dominos store and i reside in malad east. I was told by mr ravi yadav employee code 234792 that my order will be cancelled on their behalf and the same was not delivered also.. I have not received any intimation neither any mail nor any msg. I complained this to ship manager on 8th august also and i was told that i will receive email within 24 hours which i have not received...
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from Hardoi, Uttar Pradesh
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providing wrong information

Address:Gautam Buddh Nagar, Uttar Pradesh, 1100011
Website:Www.dominos.com

I have a 1000 rs dominos e voucher but i want to order of 230rs so i asked dominos facebook chat can i use this voucher again if i order in less amount they replied yes sir so i used 230rs from 1000rs voucher but when i tried to apply it again it shows evoucher used i have only used 230rs from 1000rs evoucher providing wrong information my no. [protected]...
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Address:110092
Website:www.dominos.co.in

Hi
I ordered 4 small pizza's with garlic bread and cheese dip over the phone.
Order no 234- dated 8Aug 2017 at 8.27pm.

I have concern on 4-5 points.

1 Over the phone i requested to cut pizza's equally as most of the times i got pizza's pie unequal and my kids fights with each other to take the bigger one. Its small issue but with kids its not easy to maintain. This order pies were totally unequal...
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Apoorva parijat
from Bareilly, Uttar Pradesh
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payment issue

Address:Paschim Medinipur, West Bengal
Website:Www.dominos.co.in

I ordered a pizza on 6august, from G.f, sco48&49, gillco complex, sec-127, sas Nagar mohali, state code(03).order no is 213and the server is Gurpreet Kaur k at 9:43 pm. I paid through paytm and I got the bill but there is no paid bill generate, but my money is transferred to dominos. When the server delivered the pizza he said there is no payment. Our net is slow nd the paytm details is not showing the amount transferred so we paid again....
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Vikram Balwani
from Pune, Maharashtra
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worm/flying mosquito

Address:Pune, Maharashtra, 411027

Hi visited dominos, their store at pcmc opp to kalpataru estate, pimple gurav,

I noticed a flying mosquito in their dough making tablee (In the dough itself) & i asked their staff to have a look into it,

First of all they denied, they had a mosquito, then silently their staff threw the object (Mosquito) out from the dough, switched off the light as well & only after i started to check with the available person...
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Deepak pattar p
from Bengaluru, Karnataka
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advance order late delivery

Address:560072

I ordered one pizza at 3.50 pm and requested for delivery at 6.30pm. (Advance order). Invoice number :65913/17/27110. I called dominos at 6.20pm just to make sure that my order is arriving at 6.30pm. But first they told there is no order from my name and number. I requested to check properly by telling my order no. Then they took so many minutes and told they have got our order. But it was not in bill they said which i didn't understand....
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Salil Poddar
from Mohali, Punjab
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late delivery and refund not given by store till date

Address:143001
Website:www.dominos.in

This compliant is regarding the dominos order which i placed on dated 08/05/2017 vide order no. 40 at 2.26pm invoice number 66017/17/28354 at lawerance road store, amritsar (Punjab), i paid the full amount of rs.538 through my mobile wallet, but the ordered was delivered at 3;16pm almost after 1 hour.
I talked to store manager for the late delivery, he said i have marked last on your order and will get refund of rs.300 in your account....
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Ajay Udawat
from Ahmadnagar, Maharashtra
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poor service/quality and rude behaviour

Address:Jaipur, Rajasthan, 302018

Dear dominoss

Such a poor and unprofessional services of your against order no 360... I had called yo check the status at your malviya nagar centre and customer centre... My call has not been picked and had been cut by your executive n no of times... And i had received pizza which was not fresh... My guest went without having pizza and kids went asleep without having pizza/dinner...in wait of your delivery... I am attaching...
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Nency999
from Pune, Maharashtra
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I have ordered and and also made the payment

Address:Kota, Rajasthan, 324005

I am hritik I have ordered pizza and my oder no is 884 from Citi mall kota on 08/07/2017, I have not received my order while I was trying to contact to Dominos contact number no one is responding. I am very furious and I will file a complaint in consumer forum regarding this. I have tried lots of time and they have not responded, I ost my money also and I did not receive my order.
Please take strict action about this and help me to...
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ankitsuryakar
from Pune, Maharashtra
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online money transaction issues

Address:Pune, Maharashtra
Website:www.dominos.co.in

I am ordering domino's food on last thursday till the page of transaction there is no problem on web site and at the end, money has been deducted from my account and order not placed. Amount deducted from my account is 779 i called many times but still amount is not refunded. Transaction id is b2f2a33f11e9f2d9e 1f5ff9f6d437bd7. After calling many times they just reply your amount will be refunded 24 hours or 48 hours or 7 working days still...
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dkfortune09
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

such a worst customer service that I won't buy any pizza from you

Address:421203
Website:www.dominos.co.in

Through your website i ordered pizza on 30th july evening & as shown in the site itself expected a discount of 20% as my first online order to them was worth
Rs.801. When it was 20% discount not reflected in invoice then i wrote few lines to [protected]@jublfood.com as suggested by their online service staff.

They replied to my email [protected]@gmail.com by giving ref number 3163435. No one answered as said in...
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b3spirit
from Bengaluru, Karnataka
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amount deducted while ordering

Address:Dakshina Kannada, Karnataka, 575003
Website:www.dominos.co.in

I placed an order online and while making the payment got an error and did not receive the receipt. Thinking that the money wouldn't have been deducted, i placed the order again. This time the order went through and the pizza was delivered. Later when i checked my account the money was deducted twice.

I have lodged a complaint with the customer care and not received a response yet.

Dominoes incident number 3177842br...
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Knight13
from Delhi, Delhi
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delivery boy attitude

Address:Gurgaon, Haryana, 122015

I have ordered pizza and coke on 7th August 2017, at 1:13 Pm Order Number : 30 from your:

SECTOR-18, GURGAON
SCO-35, HUDA Commercial Complex, Sector-18, Udyog Vihar, Gurgaon- 122001PH-[protected]

the delivery boy came one hour late at 2:15 pm and when i asked him to call his manager he refused and said " do whatever you want no one can do anything against me". his name is narender kumar and mobile number...
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