Domino's Pizza Complaints & Reviews

I have ordered pizza and coke on 7th August 2017, at 1:13 Pm Order Number : 30 from your:

SECTOR-18, GURGAON
SCO-35, HUDA Commercial Complex, Sector-18, Udyog Vihar, Gurgaon- 122001PH-[protected]

the delivery boy came one hour late at 2:15 pm and when i asked him to call his manager he refused and said " do whatever you want no one can do anything against me". his name is narender kumar and mobile number...

# all services, that's it..!!!...

I ordered online for one pizza and a garlic bread today around 8.55 pm, however after completion of all details payments got deducted but i did not get any order confirmation and it took me back on the payment page again. When i visited to the dominos store, they said they did not recive any order and asked me to call at customer care, i called them and told entire story, initially he was not able to understand the issue and was asking me...

I ordered online and paid through my debit card. It accepted the payment, however, landed me to the payment page again. I recieved a message that the amount has been deducted from my account. I did not recieve any order id so i called up various stores nearby and was told that no order was recieved in their store and gave me various numbers, but i could not find where the money went. This is ridiculous. I want to know when and how my refund...

This case is of dominos faridabad, nehru ground branch, haryana 121001.

According to the company policy they deliver the order free if it takes them more then 45 minutes and my order no: 173 was printed 20.28 hours and just now at 21.55 minutes we received rider at our door step and we told them we wont pay, they said they will only give us a discount of 300 on your bill which we were not ready to accept according to our rights...

The online website and app is not working properly from the last two three months. Last time when i used, all the pizzas were not shown, only the ones with maximum price were shown. And today the choice of quattro formaggi crust choice is not available. Please make it available as it is one of the best crust and people would like to order it online. Otherwise, unfortumately for dominoe's, pizza hut will prevail.
Please see to it and...

On 3/8/2017 i recieved a coupon stating 'buy 1 medium pizza get a choco lava free". However when i ordered a medium size pizza first of all the were charging rs 100 (Approx) extra. Secondly there were charging double gst. Secondly on contacting the nearest branch it did not respond to the complain and disconnected the call. Kindly look into the matter as it is a violation of law and cheating on the part of consumer. All records shall be provided...

I placed an order and amount got deducted but dominos kullu is saying no order reflecting t their end.
Amount is 577 and my phone no is [protected] and email is sahilsharma.[protected]@gmail.com.
Please help as the money is deducted and i am not getting any order delivered.
Moreover dominos has no complaint cell which is a huge issue to address our concerns and grievances....

I ordered medium pan pizza on 25 march 2017. Worth rs 350.
They send me small one.
I called up about this they said mam. Its too late. Our delivery staff gone. We will give discount on your next order.
I orederd my pizzza today they said our system is upgraded and your complaint is not registered.
But they remembered my address and all details (But about discount they forget all)
I want my money backbr...

Hi team,

I have made order from dominos app. Order was of 1010, amount got deducted from my account. But was order was not placed successfully.
Kindly let me know when will i get my refund. I have ordered 4 items and opted for everyday value offers. This is the second time the same issue has happened though i m a frequent customer of the dominos and always prefer app orders...

I placed an ordering pick at about 9:30 p. M. They said that our order will be ready in 15 to 20 mins. By the time i reached there my order was not ready. I waited for about 1 hour there and finally got my order after about 1 hour. The pizza given to me were cold. Even the staff that took my order seemed to be very unprofessional.
Completely unsatisfied today and disappointed....

Domino's pizza — double deduction
In cp on saturday jul 29, 2017, 3:pm
Dominos,

I have ordered amount of 671 /- one time. The money got deducted double from my account by mr. Sandeep.
I have a bill and account statment

I haven't got refund 671
I haven't received any refund
Please return my money back.

Customer name - jeet upadhyay
Locality - canaught...

Hi, i have ordered pizza on july 21 by the name "kaustav pal" but got response
"sorry, your order could not be processed to our restaurant due to a technical reason. Money will be auto refunded in 7 working days for paid orders."

So my friend ordered again by the name "osheen" but he also got same response as message.

After few minutes we recieved call from them confirming order for both, so we asked...

Sir,
We dint recive order
We called south x kidwai nagar kanpur mall
The member pic the call telling his name jitendra and misbehave with me talking rubbish and drop the call
I want to raise complain againt him i am not sure about name that man can lie.
Look in to the matter this is not first time we receive pizza after 1.45 hrs with in distance of 4.5 km quality i cant define its so rough andnot freshbr...

Dear sir,

I would like to inform you that, i visited domino's outlet on 15th of july'17 krishna nagar branch. I ordered a pizza mania with paneer toping and veg zingy parcel. For pizza there is 4 big sliceon pizza and very low cheeze content in it. When i asked to the representative he said sop has been changed and its like that only. For zingy parcel, it was too too oily which was earlier too good. We left that parcel as...

I ordered pizza online and also the money got deducted from my bank account but it did not give me any order id and did not get the delivery... Kindly get issue resolved as soon as possible if it is happening with me that means there are others also who have faced the same issue. If this is happening then they should have a cash on delivery as well....

Used discount coupon code crmb287c3b5d9 and paid rs. 363 through credit card. Money was deducted from card but transaction error occurred while redirecting from payment site to domino's site. So order could not be placed. Upon second attempt the discount code was declared invalid however it was not used as the order was not completed.
The coupon code should be made automatically activated upon failure in placement of any order or...

I am revanth.. I went to dominos in kknagar, madurai, tamil nadu with my friends.. We wanted to see the live match that was being telecasted at that time.. But when i asked to change the channel they said they can't.. And there was no customers in that branch at that time to.. Please look in to this.. I have been a regular customer in your company for a long time.....

Hello sir,

This is christopher i placed an order id online at 114. At velachery, chennai. I have placed at 8:46 pm. And at 10 pm they are calling and informing that pizza ll be delivered late due to rain. Why can't they inform before if it's a delay. I asked for refund they says i ll get only 300 ruppees out of 465 for my order. U guys ll delay it. And ask for the refund u ll says u will get less only. I want to sacrifice...

When i visited dominos branch in himalaya mall, ahmedabad i placed order of margarita plain base to which i was told it is not available and forced me to buy margarita pan pizza which cost 20rs more than my order. The lady who was taking my order was clearly forcing me to buy pizza which costed more. Her name written on her badge was minal. I want dominos to take strict action on this lady. This behaviour was not expected from a brand like...