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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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560004

Domino's Pizza reviews & complaints page 146

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R
Ronak Abbott
Jul 12, 2022
This thread was updated on Jul 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

found bunch of hair in my pizza.

Address:New Delhi, Delhi, 110017

Hi,

Last night i ordered a regular margherita from sheikh sarai outlet. You wont believe there were hair in 2 slices i wanted to wŕite a mail to consumer forum but i thought i should tell you first if you will not resolve the matter asap il file a case against dominos and i will publish the photograph of your hairy pizza in all the newspapers. My name is akshay abbott & my phone # is [protected]. I hope you wil take action...
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Y
yashashvi sharma
from Noida, Uttar Pradesh
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refund on failed order

Address:Ghaziabad, Uttar Pradesh, 201010

I used dominos mobile app to place my order on 14th Aug. the payment failed but the money was deducted from my account. I went to my nearest dominos. They said that if you haven't received any order no. the money will be refunded back to your account within 48 hours. Today is 18th Aug but still no refund.
Adress-96A, Shakti Khand 3, Indirapuram, Ghaziabad
I need a revert on the same.
Please take some serious actionbr...
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A
Aanesha Bhandari
from Bengaluru, Karnataka
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food not delivered amount debited for nothing

Address:Bangalore, Karnataka

Kindly refund the amt soonest possible.. I had order food worth 502 n didnt get it dekivered.. I had made payment via debit card... Under my no [protected].. Kindly get back asap. I need to know when it gets refunded as i have the receipt of payment i will undoubtly take an action if not reveeted back soon. Its really annoying that dominos works this way....
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G
gargneha13
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requesting a refund

Address:Mumbai City, Maharashtra
Website:www.dominos.co.in

On 15 august 2017 around 9:10 pm, i have place an order from domino's and made payment online of rs 481. Right after making the payment, a message displayed on my screen saying "your order was unsuccessful", but the money was deducted from my account at 9:18pm (Payment mode - through paytm).

Since then i'm trying to contact customer care, but no one is there to respond and also i've dropped an email to domino's pizza india...
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S
Srinivas V Rao
from Bengaluru, Karnataka
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I didn't receive my pf in mysore

Address:Mysore

I have discontinued my job around 2 months ago. But if i ask about pf to the store shift managers they are just ignoring and giving some mischief reasons. So what is the next step should i take? Please reply... As it may help me a lot. If i call the store and enquire they does not reply anything and disconnect the call right there. Now they have started to block my calls on their cellphone please help me out of this.. Thank you...
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K
Krutika Gavande
from Surat, Gujarat
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home delivery in nadiad in selected areas only

Address:Kheda, Gujarat

I am living in nadiad gujarat. Its a small city. There is only one dominos outlet in college road area. And i am living in pavan chakki road area. They cant provide me home delivery of pizza because my area is too far. I cant go because i have a small baby. Make policy of taking delivery charges i[censored] feel its too far. But not providing delivery in selected area is very very wrong. Highly disappointed and dissatisfied.!!...
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Address:Ghaziabad, Uttar Pradesh, 201011

On[protected] i ordered a pizza for this i paid 500 from my e-voucher i. E - [protected] and remaining amount cash on delivery. But some problem occur and msg arrived that the voucher could`t be redeemed. So i paid through card which was clearly shown in my statement. For 1 order i paid twice through card and e-voucher along with cash to delivery boy. When i called kaushambi ghaziabad dominos outlet they said that your credit card amount...
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S
Santosh Paikaray
from Adoni, Andhra Pradesh
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payment made online however delivery guy asking for it...

Address:Visakhapatnam, Andhra Pradesh, 530005

Hi this is santosh paikaray and today i am not satisfied from dominos gajuwaka branch visakhapatnam.

There are two things i would like to share..

1. I order pizza online like always i do but this time i was not able to pay online, so i called dominos for the same and they sent me link for payment.

Link is: https://api.zaakpay.com/api/su/bulWMTzFI.

And i made the payment online through...
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S
Subhashsindhu
from Delhi, Delhi
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poor service

Address:New Delhi, Delhi, 110059

This is to bring your kind notice that yesterday I ordered a pizza from local Domino's, on dwarka branch distance from my house maximum 2 km but your executive denied for pizza delivery. Now you are delighted to lost a customer because a poor and unprofessional services

So i want to know that how much distance you should caters for pizza delivery

Subhash Kumar...
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R
Raj Kumar patiyar
from Delhi, Delhi
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refund amount not received

Address:New Delhi, Delhi, 110015

Hi team,

I have made 3 transactions on 06/08/2017 of rs 514 and my 2 transaction are faild and i have received only one transaction amount of rs 514/- still i can't receive refund of my 2nd faild transaction amount of rs 514/- in my hdfc credit card account.

Thanks and regards
Rajkumar patiyar
[protected]...
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R
RahulMehrotra
from Pune, Maharashtra
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paytm cashback not received on successful order & confirmation

Address:Pune, Maharashtra, 411014

I had order from dominos (Order no: 37 | trace no: cd[protected] on 11 aug and paid through paytm. I received a confirmation that the cash back has been processed (Transaction id: [protected]). On inquiring with the paytm customer care, they said that the cash back has not been processed by the merchant.

Attached are the screenshots of the mail communication received.

Please resolve and credit the cash back...
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V
vibin aravind
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domino's pizza not receive

Address:560076
Website:food panda

Hi,

This is vibin aravind from bangalore.

Yesterday, i tried to place an order through the dominos website and somehow it failed. The money as usual got deducted and i did not receive any pizza.

Till now there is no refund and i don't know whether it will refund it at all.

Oder details - oder number-314, oder web site - foodpanda, bangalore deverchikanahalli

Regards,...
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V
Vinay Vijaykumar
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited

Address:Thane, Maharashtra, 400615

I have transacted for an amount of 1201 rupees on 15 august 2017. Amount was debited but transaction shows as failed.

Message as follows:
"thank you for using your sbi debit card 622xx2530 for a purchase worth rs1201.0 on pos payust[protected] at www.dominos.co.in txn#[protected]."

Please pass this on to concerned team and please advise accordingly....
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G
Gaurav Kathiriya
from Ahmedabad, Gujarat
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very poor cheese inside cheese burst pizza every time

Address:Rajkot, Gujarat, 360005

Dear sir,
I am gaurav kathiriya from rajkot, frequently visit dominos pizza for cheese burst. I always eat cheese burst pizza and i always found that there is no enough cheese as compared to other cities dominos. I had also complained before but still there is the same problem.i have also attched photo of pizza and bill. You can easily identify my past order also....
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S
Sonali Barnwal
from Tumkur, Karnataka
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money deduction from account but pizza did not get

Address:Bangalore, Karnataka

I ordered pizza from dominos website. My money of rs. 453 has been deducted and one pop up comes with your order has been placed with no order Id. So I went for tracking of order. I dint find anything. I talked to customer care also but I dint find satisfactorily response. I want to get my money back. I had my worst experience on this. I wud never suggest anyone to order pizza from dominos online....
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SanjayNaachu
from Bengaluru, Karnataka
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domino's pizza refund

Address:Bangalore, Karnataka, 560093

Hi, I ordered for Pizza on 9th August 2017. The first time I ordered, amount of Rs. 607/- was deducted from my credit card, but the order was not placed. The second time, I could successfully place the order. But, till now the amount has not been refunded or initiated. When I contacted the bank, they said that both the amounts are requested from the Merchants and I should contact them for the claim.
So, kindly do something......
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Address:Davanagere, Karnataka, 557704

I would like to bring to your notice Myself Dr Hemlata Hoke regular dominos customer of mumbai has been in davangere since past 5 months & any of dominos SMS offer received for Friday or any other festival season is not at all taken into consideration & nothing benefits given as per sms received. very 1st complain was no home delivery offered past 3 months ago saying home delivery is provided only on offers above Rs 500 again 2 monthe before...
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A
Anant Mundhra
from Kolkata, West Bengal
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unprofessional attitude

Address:Kolkata, West Bengal, 700006

Today we went to ur girish park (Vivekanand road, kolkata) outlet to have pizza with my family, i ask 2 pizza for delivery and rest for having at store, but after 1 hour when my delivery was not maid, and we i enquire about the status of delivery to mr. Pradip who was at counter and serving us, he started shouting in us and misbehaving with my family and after some time he came out from counter and start treating us like a begger, when i...
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P
PRIYANKA SHANBHAG
from Panaji, Goa
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online ordering service

Address:Pune, Maharashtra
Website:rainbow plaza pimple saudagar

I stay in pune kalewadi area where in nearest location is rainbow plaza dominos which booked the order. I had no cash so i mode of payment would be card and later on commented we wont deliver to kalewadi area. Worst experience of dominos. Even customer care provided me the same contact number to book the order. I did try to call them again they said we cannot deliver pizza in your area and i[censored] wish you can compliant. They are not even bothered...
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A
Anubhav Tuli
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pizza on wheel--refund

Address:Ambala, Haryana, 133001

I ordered pizza on wheel but domino's not deliver this pizza and confirmed for refund, but till now i have not receive that. Please help

All details are as under

Bil/[protected]/pizza on wheels/7129273

Order no. 7

Amount : 234.89

Pnr no. [protected]

Date of boarding : 02-aug-2017

Train no. 12046 / cdg ndls shtbdi

Order delivery...
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