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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza Phone Numbers

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1860 210 0000
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Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 207

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R
rebecca chrst
from Bengaluru, Karnataka
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Received the order 2 hours late

Address:560047
Website:Dominos

I ordered pizza from dominos on friday 27th may @ 9:27 pm.. I literally waited until 11:20 pm to receive my order... After continuous calls on # 68886888, since 10 pm i neither received a call from the person to deliver my order.. Only after 10:30 pm i recieved a call saying that my order is on the way.. Though the store is 15 min from my place i recieved the order at 11:20 pm.. There is no customer satisfaction.. If the delivery is delayed...
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Mitesh Timbadiya
from Ferokh, Kerala
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Worst experience. With dominos

Address:Thane, Maharashtra

Ihad. Worst. Experience. With. Dominos, of, my, order, no.257. Yesterday. At. Badlapur. East. Office. Staff. Is. So. . They. Have. Waited. Us. For.50. Minutes. And. Sofar. With. No. Respect

We. Have. Waited. Just. Stupid. People. Over. There. Staff. Is. So. Irrelevant

I. Will. Never, go, for, these, in. Future. And. Also. I. Will. Suuget. Not. To. Go. For. Dominoss. Ever


Regards
Miteshbr...
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tande54
from Mumbai, Maharashtra
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Call at 12 am

Address:Kolkata, West Bengal, 700008

I bought a regular pizza and chicken wings yesterday from Joka, Ridhisidhi park outlet. They arrived 50 minutes late. After delivering the pizza at 8 pm they call me back at 12.05 am. WTF is this? Why they called up at midnight? I received the call and utter surprise and disgust disconnect it. I can give you call detail if you want. What kind of hospitality is this. I took it very very seriously. And decide to not buy any product from domino's...
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R
Rajeshkhanna70
from Gurgaon, Haryana
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Late delivery and not a hot pizza worst quality

Address:New Delhi, Delhi, 110091
Website:Dominos

We placed a order at dominos of samachar market mayur vihar extension.
We placed it at 9:20 and they delivered it at 10:30 in a worst condition and the order was wrong as well! The pizza was not hot at all and there was very less cheese in it! When we complained them they asked us to wait for an another hour! They spoiled our evening and made us embarrass in front of our guests.. Worst experience ever.. we want a strict action against...
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D
Deejay18
from Jaipur, Rajasthan
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Quality concerns

Address:Jaipur, Rajasthan, 302017
Website:www.consumercomplaints.in

I ordered a large chicken fiesta pizza in Jaipur on 27th may, 2016.To my dissappointment, it contained mutton topping instead of chicken.So as the next logical step I called up the concerned dominoes branch, after hearing the complaint once they cut the phone and ignored the subsequent calls...Aggrieved by such irresponsible and disgusting behaviour on part of dominoes!!...
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S
Sanu Achu
from Perumbavoor, Kerala
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Irresponsible behaviour

Address:Thiruvananthapuram, Kerala

Hello...My name is Sanu. Phone number [protected]. I ve done an online order (order id 267 dated[protected] time 8 46 pm) to buy two pizzas from sasthamangalam, trivandrum, kerala outlet of dominoz. When i went there to get it they have not provided any cover to carry it to my home even if was willing to pay and since i was on my bike i had no way to carry them. A girl told me it was out of stock. I came back to my home and went again on...
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S
Sarfraz Maknojia
from Pune, Maharashtra
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Ate my nearbuy voucher for rs. 500

Address:400102
Website:www.dominos.in

I placed an order with a gift voucher worth rs. 500 that i purchased from nearbuy and it would not let me pay online for the remaining amount. So, i canceled the order. Now it is saying gift voucher is already used. There is no contact number or email address of customer service to address my issue. I always get connected to the same store manager who canceled the order but had denied to help me....
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Rebecca Johnson
from Mumbai, Maharashtra
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Losing its standards

Address:403515

I have been eating pizza for years.

Faced many problems whenever i order pizza from dominos
The outlet in vasco (The staff are very rude) especially the ones that take the orders.
Once i ordered a pizza with cheese burst. It came without. When i called the dominos helpline back she said i knew you would complain that is why i we put extra cheese. Firstly is this the way to talk to staff? Secondly there was no...
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A
Abhijeet Haloi
from Bengaluru, Karnataka
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Bad customer executives

Address:560102
Website:pizzaonline.dominos.co.in

I ordered for two taco mexicana and two chicken parcel from the app. I entered the exact location. I don't 've any idea what your app fetched from it. After 45 minutes i get a call from the delivery guy saying we don't service in this area. Then i talked to manager and he assured me the delivery in half an hour. But then i waited for 1 hour and call them only to know that the order has been cancelled. And customer care executive...
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Address:New Delhi, Delhi, 110029
Website:Dominos online delivery

I had ordered pizza today at 20:38, order number 87, dey delivered pizza after 1 hour and charged me 275 Rs from total bill of 575 Rs. Is this the right thing to do after giving promise to deliver in 30 minutes and even after that how can u charge like this???? What is the exact rule of deduction???? Or are your workers are fraud?????? Please look into this matter. Thank you...
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Dr. Surendra Chaudhary
from New Delhi, Delhi
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Late delivery, change not given back

Address:New Delhi, Delhi, 110049
Website:www.dominos.co.in

I had ordered Dominos at 8:50pm. It was mentioned that the order will be delivered in 30 mins. It was delivered after 53 mins. When I contacted customer care, they said its normal and it was their mistake that they didnt inform me, which they usually do. I was nt informed anyhow. They said they'll send me a complimentary garlic bread, which I didnt even ask for.
I had already paid by card amount of Rupees 525. My bill amount was 503....
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sfcabhishek
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed even after successful payment

Address:Lucknow, Uttar Pradesh, 226021
Website:www.dominos.co.in

Dear Sir/Ma'am,
I placed an order using the dominos website, i got a coupon on my phone as SMS to get 100% off on second pizza i.e. buy 1 get 1 free, i used the code and made payment through ICICI Pockets the money was debited from my card but the order was not placed, i got the screen which told me to contact restaurant to confirm if my order was placed, I called but was told that the order was not placed, however the amount was...
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Address:Gurgaon, Haryana, 122001
Website:www.dominos.co.in/feedback

Order No:-206
Store name:- sector-4, Gurgaon, 122001, Haryana, India
Client Name:- Kumar Ayush
Client Number:- [protected]
Description:- I order the Pizza on 2003hrs and got the call from delivery boy named Rahul on 2029hrs. Than he began to tell me that he will deliver my order on road.
For your information, this is not the first time when i place the order to same outlet but this is the first time when...
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J
Jagtaar singh
from Patiala, Punjab
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Quality issue and misbehaving

Address:147002

We went to dominos food court in urban estate patiala and ordered large pizza 1+1 offer at 6:30 and also told them that we have to eat them one by one but they gave us both pizzas at 6:45, it took 20 min to finish first pizza and the time we were starting the another one...we saw that it was uneatable and it tastes like we are chewing a bubble gum...when we asked their employees for that, they make an excuse that after half an hour their...
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M
mohitgupta1176
from New Delhi, Delhi
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Wrong pizza delivered

Address:122001
Website:www.dominos.co.in

Ordered pizza from sector-10 A gurgaon.They guys ordered wrong pizza.And when i call back to them they first denied that its impossible and we have ordered correct one .Then i asked same person to transfer call to manager .Then manager listen and said in 10 min will give u same pizza.After 10 min i again get call from pizza boy and he started asking for whats the pizza u get before.Whats the base and all that..and he told me dont touch that...
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@))
from Delhi, Delhi
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Return the money soon

Website:Dominos Rajpur Road Dehradun

I have attached my order details. Its been 5 days my ordered was cancelled due to unsatisfactory reason they gave me that they have never delieverd pizza to my place and cancelled the order. Behaved very ill mannerly.
My order was for rajpur road dehradun.
Its been 5 days i have not got the money back. Very poor services of dominos
Kindly take action on this asap....
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D
Dolly Ray
from Kolkata, West Bengal
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Domino's in local politics

Address:700103
Website:www.dominos.co.in

Dear sir,

This is in regards to order number : 142
Time of order : 05/21/2016 09:58:17 pm
Final total : 727
Payment type : cash
Trace no. : cash[protected]

My residence is (As per google) 150 meters (2 minutes walking distance) away from your dominos outlet at narendrapur.

For the first time i placed an online order with the said outlet on 21.05.2016 at 9:58:17 p....
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Address:Dharwad, Karnataka, 580002

Dominos dharwad outlet manager ms shwetha do t have sense to speak with customer... I m waiting from last one hour for pizza... Half an hour back outlet person has confirmed it a delivered... To further details called again after half an hour... Manager shwetha was speaking she demanding whether you want delivery or not... If this sought employees behaviour will spoil the image of dominos..

Looking forward for your action......
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V
vimal mathews
from Bengaluru, Karnataka
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Order not placed after online payment

Address:560036
Website:www.dominos.co.in

I have placed an online order on friday 20th through paytm option :


Purchase subject: mcupos 20may1353 card no.: 5497xxx0xxxx3100 20may paytm mobile solutions noida ref:[protected] ref no :- 20may1353


Even thought payment was accepted and debited, oder was not placed from your end.

Please find the response from paytm cc when i raised a concern with them
Please refund...
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P
psirohi
from Delhi, Delhi
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Late deliver

Address:Meerut, Uttar Pradesh, 250110

Hi
My name is pankaj. Yesterday i ordered pizza and the same was delievered to me after 50 minutes. I was supposed to get it free after 30 minutes but i paid the bill because i understand there might be some reason for that. Though my house is just 700 meters from dominos restaurant. But the worst part is that the pizza delivered to me was so bad and cool that nobody could eat it. I am nerver gonna dominos pizza again
[protected]...
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