Domino's Pizza Complaints & Reviews

Last friday i.e. 24/06/16
I had placed an order in dominos of rs560 and due to network issues the money got deducted but the order wasnt placed so i placed the order again n paid again but dint get the refund back....

I delivered pizza mania (4 pizzas) on 26/06/2016 at 8:41 pm. Firstly that delivery boy came at 9:40 pm when my guests were about to leave my home. And secondly when i opened the pizzas all were of same variant. Moreover, in pizza mania they have four onion, tomato, capsicum and gold corn. When i opened there were only gold corn pizzas. Further, cheese which was spread on pizzas was spread just for the sake of formality. It was raw. And when...

I had ordered pizza from domino's through irctc e-catering on 8th of june which should be delivered at bhagalpur station on train (Brahamputra mail 14056) at 13th june. My order no is 164935. But the train was late and the vendor from bhagalpur dominos called me and cancelled my order because they don't provide service after 11 pm. Now it's been 14 days and yet now i didn't received any refund. I had called bhagalpur pizza store 4 to 5 times...

We had ordered pizza on 28th may however we already had done the online payment of rs.589 but due to some technical issue the order was not placed. I received message from domino's that they refund my amount to my bank account but i did not receive my money yet.In spite of this i tried to contact domino's about 5 times but they did not take any action regarding this. Please send exact contact number for the person who can respond my query.br...

I ordered pizzas from the below domino's restaurant

Domino's restaurant address
Bistupur, jamshedpur, roshan tower, first floor, bistupur main roadbeside sachdev cycle mart, jamshedpur - 831001, [protected]-85

I place the order at approx 8:45 pm. But the pizzas arrived well past 10: 30 and were dead cold. I was hugely disappointed at the service. This is not the first time either and we had faced late delivery...

I have ordered my pizza on 24/06/2016 at 9.20 pm via phone call.
After calling to restaurant, they just keep saying you will receive in 10 minutes.
Even after 2 hours pizza was not delivered and when I called them, they were like our delivery boy was trying to call you but you were not reachable hence he came back to restaurant.
They are trying to make fool of customers.
They didnt even delivered within 30...

Hi,

I am a regular customer of dominos as you can track my record from my i. D. Today i have ordered my pizza as before but i got my pizza delivery in 1 hr and 20 minutes after i have order. This is the third time that i got the delivery that much late from same delivery center. I have lodged feedback for this before also but nothing happened so this time i cant stop myself to lodge complaint against this. As per your policy...

The pizza was not good at all
On the sake of selling more pizza's they introduce these offers and then delievers low quality pizza's
The pizza was of really very low quality no cheese at all
The guest who came were really disappointed
Feeling very shameful
I kindly want u to pls listen to my complaint
The pizza i ordered was from kirti nagar branch
My mob number [protected]...

Pathetic cheese burst crust delivered in buy 1 get 1 offer. If the quality is to be offered such... They better dont make such offers! And the person who took the order on phone said as its offer day... Time limit doesnt play a role... It will surely take time. How abt delivering pizzas in a metro n still giving a guarantee of the time limit?? Wen its juz a mini city!!...

Last night i got charge of 283 when i was placing an oder near (10:14pm,[protected]

my tanscation id is [protected] and i was placing oder to dominos pristine mall faridbad.

i really worried because its my hard earn money and it is becoming a issue these days happened to my friend as well.

i contacted the resturant they first said you will get money back in 24 hours,
after that when i call...

Hi Team,
Good evening,
I had tried to make a online order (order no 159 Vasant kunj new delhi ) through my credit card after confirming the payment i come to know that given address was wrong. therefore i had cancel the order but my payment didn't received till now.

therefore i am requesting you kindly do the needful for may payment.

Kind regards
A P Mishra...

Sir i have ordered pizza from dominos dugri at 8:56p.M & delivered at 10:00pm. I have ordered 4reg onion &1 reg capscicum. It's too late to serve a pizza. Can i know what is 30 mins guarantee ?? . Guest at home . Felling embarrassed . When i talk to manager he speaks rudely and send back the pizza . I have no other option to send pizza back guest are waiting for long. The quality of pizza's very poor and also chilled . This my bad that i...

Tried to use my hdfc insta e-voucher on 11 july, 2016. Was not able to order on dominos website due to network error but coupon status coming consumed. Contacted dominos and was told to try after some time. Tried many times but order not placed. No one willing to help. Order not placed or delivered.

Outlet confirmed non receipt of order but points not reversed....

Date of incident-2106/2016
Client number-[protected]

I ordered two medium pizzas from dominos official website on that night around 9:30 pm, i made the payment through my icici netbanking (Transaction details-bil/[protected]/pizza/[protected]_wwwd). The amount got deducted from my account and the page redirected to the dominos home page, i mean no message like 'your order is placed successfully'.
The money deducted...

I have make a order on 18/6/2016 at sector 48 dominos pizza, at the time of placing an order for pizza we checked it online for veg pizza amount is total 556/- including taxes and all in which we place order for 3 veg extreme pizza mania, one veg taco and one half Ltr coke, by when on the other side the guy who is taking the order is wrongly take the order for non veg pizza and deliver it us but on the same time when we checked we returned...

I've ordered pizza through dominoes pizza but due to some technical issues they were not able to process my request but the payment was already made. I got a mail regarding the same. But till now i've not got me refund. Also i got only one call but he told me that he was not able to track the payment made. I cannot find any customer care number to register my complaint....

Dear sir
This is sridhar from gajuwaka visakhapatnam i kindly request to learn ur team that how to behave with lady customers and mr. Amith of visakhapatnam branch was voillating the promise of the company and speakingly rudely with customers while questing regarding 20min of late delivery and delivery was taken back without delivering the order and even though i was not requested for the late benefit also
Kindly train or learn...

I walked into domino's pizza manyata tech park on 20th june 2016. I placed an order for chicken mixicana & coke. The lady in the counter used the card and said that the card is declined and used it again, due to which the amount of 362.27 had been deducted twice. The lady didnt bother to inform the same to me, when i checked my message sent from bank i realised its been taken.
On questioning they informed that its a machine error...

Hi,

My name is sonal aggarwal.

I have placed order via dominos mobile app and paid through netbanking.
My amount got deducted but order was not placed.

Its rediculous that idominos people haven't refunded the amount. They called me on last tuesday and said it will take 7 working hours.

Why the refund hasnt come.? Can you please look into this.

My complain reference...

In last 3months I have ordered 3 times dominoz pizza. Whenever I have ordered very next day, I am having health issues for min 3days vomiting and loose motion problems. This time the same happened to my wife too. So I request to improve your quantity of pizzas where a normal person abole to digest it as well as enjoy eationg pizza. Moreover, I didn't fine enough cheese layer except cheese burst one pizza....