Domino's Pizza Complaints & Reviews

The Domino's does not open on time every time they give excuse of down server...

I placed an order for 2 pizzas amounting to Rs 295 with taxes on the domino's app but the order money got deducted amd order was not placed. Can you please initiate the refund...

For the take away order on I was charge 10 rs for the carry bag. Didnt get any bill for that.
Even the ketchup was chargeable at rs 1 with the pizza....

Name- Nisha
City-Indore...

I have ordered pizzas more than 1700rs worth and I have received it 1 hour after. Domino's Pizza claims to deliver in 30 minutes. I do not get free delivery for late and even no discount.
Now biggest problem is I have paid for extra cheese for each pizza but the pizza comes like dry bread. I am highly unsatisfied with this behaviour. Not a single customer care or complaint number on Domino's Pizza site is working.
Plz refund...

I had purchased e voucher of Domino's worth 500 INR but while trying to make payment I just get error everytime saying "Payment Option Not Allowed Using This Method. Try another option". I have tried all permutations and combinations like different set of pizzas, choose different Domino's restaurants also for takeaway and delivery options. In fact I'm not using pizza mania, any meals, combos which could justify this...

Hii myself Abhishek Agarwal and my order I'd is 374. I had ordered pizza from Domino's Pizza saket nagar Kanpur Nagar Uttar Pradesh. The order was delivered improper and the stuffings were broken inside. And the order was delivered late too to me....

I am really disappointed by the behaviour and cleanliness of the below store
Shop No.8, Bethlehem Apartments, 11, Sardar Vallabhbhai Patel Rd, adjacent to Bhagwati Hospital, Madonna Colony, Mandapeshwar, Borivali, W, Maharashtra 400103.
Are we supposed to eat on dirty tables or clean ourselves?
I request you to kindly look into the matter and help us by doing the needful. I shall be highly served by your kind response.br...

On 21st July 2022, I had ordered for a large Pizza from Banashankari 3rd stage, near Kathriguppe Circle branch via their App . Order #175. It was a 30 minutes delivery guarantee order. The place is not even 2km from my home and still they never deliver on time. This time, by the time dellivery executive left the shop, it was already 40 minutes, so directly asked them to not to deliver the Pizza and it was marked undelivered and later marked...

I had placed the order from https://pizzaonline.dominos.co.in
my money was debited
i paid by using Nonbanking through the ICIC bank portal
money was debited from my bank
but order not confirmed
Total Amount is 238.00 RS.
Transaction Date :[protected]
Time : 01:05 PM
Transaction Description : BIL/ONL/[protected]/Jubilant F

My email id is : vaman.[protected]@gmail.com...

I received the order after 1 hr and I was supposed to get it for free.
But the delivery boy took money from me and told that it would get credited into my wallet and later when I called him he was very rude and blocked me and my refund is also not done
I want to file a case...

I ordered 3 pizzas but not a single pizza met the expectations. They used mayonnaise in chesse brust 🍕. Really spoiling the name of Domino's....

They have not delivered the order even after two hours from placing order, wherein they are guaranteeing delivery in 30 mins. no way to contact customer support as they are unavailable, store is not picking calls, pathetic behavior, really shameful.
Now they will again do same kind of lousy and shameful response while refunding my money...

As dominos claims to deliver free pizza after 30 minutes but even after delivering the pizza after 1 hour they charged the delivery boy charged me the full amount. I contacted the store they also said to pay the whole amount and told me that you will get refund or the amount will come to your dominos wallet within 24 hours but nothing as such happened. I also tried calling dominos and received a message that you’ll get a call back in 24...

This dominos branch denied to give me a pizza. I asked them to remove base sauce, due to negligence of the waiter Ms.Shaza they served me with it.After putting to their notice, THEY MADE IT.After which I was told rudely that her ma'am Ms.Nitu has further denied to give such order pizza.after confronting, I was told that during rush hours it's not possible whereas there were only 3 customers.Agter getting the same order 100 times from dominos,...

My contact number [protected] from which I ordered pizza, however my order failed and money deducted from my account.

I used amazon pay to do the transaction.

Kindly forward me the confirmation that you have not received money of amount 422/- rupees, transaction date 14 July 2022....

1. Dharamshala Branch: My last order at Domino's was at their branch at Dharamshala, Himachal Pradesh. I ordered dinner at around 7:45pm and they gave me a 30 minute guarantee. When the order did not arrive, I called them multiple times. Despite multiple calls, my order was not delivered even till 8:45 pm. The order came all cold and inedible at 9:50 pm. And when I refused payment, they excused themselves stating "company policy" and how...

I placed an order via Dominos call line at 7:30 pm on 17th July (order placed via mob number: [protected]) .
After 1 hr 30 min, restaurant cancelled the order, denying delivery to my location. The order was explicitly placed via call to avoid any confusion. We had faced such issue earlier as well when order was placed via app.
After spending another 1 hr on call with support team, they didn't provide any resolution. They said...

I had placed my order with dominos on call and after taking all the details with me (delivery address) and accepting my order and making me wait for 45mins and at the time of delivery they had cancelled the order saying it is out of reach. If it was out of reach then why had they accepted the order. I need strict action as Firstly, they made me wait for like almost an hour and then instead of delivering it they cancel it. They don’t even...

I had ordered for a pizza online from the
dominos pizza app. The total bill
amounted to rs. 586. I had paid the
amount via my Gpay. The transaction
was successful. The amount was debited
from my account but my order was not
confirmed. I had placed my order on
17-July-2022. Please help....