Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6565
Resolved
724
Unresolved
5841
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivaji_Bhakte
Jul 11, 2022
Report
Copy

Need Refund- Order not received

Hi,

Yesterday night, I made an order for 2 pizzas and I have received any order number and as well any pizza, it has been more than 24 hours.

I am really furious with the service and need my money back, ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay Gowda 05
from Madikeri, Karnataka
Jul 10, 2022
Report
Copy

Money deducted but order not placed by the domino's.

Address:Madikeri

Today i have ordered pizza of Rs.527 paying through amazon pay, the money has been deducted but the order is not placed. I want refund as soon as possible or ill take this matter to consumer court for regrassal....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
RitikaPr
Jul 10, 2022
Report
Copy

Money deducted on order failed

I have placed an order on 4/july/2022, my money got deducted Rs 275 but my order was failed. The refund was assured in 3-5 days today is 10 july and I haven't got any refund from dominos...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nayana Banjan
Jul 9, 2022
Report
Copy

Payment done, but order not showing in order history

Today between 5pm to 6pm I was ordering pizza at dominos through their online dominos app.I selected my order and used my Amazon pay upi to pay the amount but after I got a message that the transaction was successful of 355 then I checked the order history but it was not showing my order.

I tried to refresh it several times but I couldn't get the page where it says that your "order has been placed successfully".
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Utkarsh Naik
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Report
Copy

Amount deducted by Amazon pay

Amount is deducted from Amazon pay and i got cash back of 15 rs cash back but my order is not placed on Domino's pizza app and i contacted customer care but they confirmed that they have not received any order from my mobile number
I am also sharing screenshot of proof....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HN Harshitha
Jul 9, 2022
Report
Copy

Food Quality and response from the store/company

Address:Banashankari 3rd stage

The quality of the pizza is worst. Veggies are all dried up and cheese is extremely sour. Both the pizzas we ordered are so bad and have used expired items. We ended up puking and having stomach ache. When the quality of food is not even monitored time to time, why is the store even open? I tried to CONTACT the store but the number provided says it’s out of network area and CUSTOMER care service is THE WORST. They say they will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debayan890
from Kolkata, West Bengal
Jul 8, 2022
Report
Copy

Delivery man not picking up phone, Refund, Late delivery, Fraud

Website:www.dominos.co.in

I ordered 2 pizzas from domino's app on 05 July for amount ₹ 295. The order came after 1 hour. So as the 30 mins policy they should've gave me the pizza for free as it's under ₹ 300. But the delivery man insisted on taking the cash and said they will refund me via domino's wallet feature. He said the refund will be done in 24 hours. It didn't . I called the store but store number was invalid. I called the delivery man he said the refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetha Sony
Jul 8, 2022
Report
Copy

Paid using Amazon pay but order not placed

Address:India

I placed an order kn dominoes app and paid using Amazon pay, the money got deducted and also received 15rs cash back on Amazon pay, but my order is not placed on dominoes?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipula Rathore
Jul 7, 2022
Report
Copy

Cheating regarding pizza delivery

Address:Paota, Jodhpur

I placed order at 8:20 pm n delivery boy came at 10:00 pm. I didn't accept the order as it was too late by the time. I called so many times at store bt the no updated on zamato app Domino's is wrong. I chat with customer care so many time. Bt no solution. I want my refund back. The delivery boy said u cancell the order now n u wl get refund back.
Status showing delivered, bt i hv nt accepted ny order.plz help n refund me my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Domino's Kharavel Nagar Bhubaneswar

I have ordered pizza through swiggy via order no[protected] in 7.05pm from dominos but I have not only been waited for 45 mins but also swiggy said to wait for 90 mins now when asked for refund they are not even attending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pramod1252002
Jul 7, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
Report
Copy

Order not delivered even after 90 mins

Address:GROUND FLOOR, PLOT NO. 19, BLOCK H1A, SECTOR - 63,,NOIDA - 201301 PH.NO. 0120-4725450

I placed an order @Jun 18, 2022, 4:04 PM but even after 90 mins, I didnt get it. Order no was 109.
I tried to call at store 4 times (initial 2 times none pick call, later 2 times number was busy)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarbk
from New Delhi, Delhi
Jul 7, 2022
Report
Copy

Payment deducted

My payment is deducted through amazonpay but my order is not confirmed.My order id iss: P[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Usham Anuradha
Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed after amount is deducted

Address:Thangmeiband Lourung Purel Leikai Imphal Manipur

I placed an order on Domino's app with payment option through Amazon pay because there was a coupon for cashback. At the time of payment it was directed to Amazon website for Amazon pay and accordingly the amount 492 was deducted from my bank account and also a successful transaction order was shown on my Amazon pay transaction but the order was not placed on the Domino's. Even the customer care on the app was not helpful as no order or order...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhimanyu Singh Shekhawat
Jul 5, 2022
Report
Copy

Order not placed

Address:Trs boys pg, 14 , kateva nagar , Jaipur (Rajasthan)

Sir actually I pay using Amazon pay but after paying the amount when I come back to Domino's app it show me error and order is not placed so please help me...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Madhuban vihar gali no 14 near ITC road Saharanpur
Website:Domino's Pizza UPI

I placed an order on Domino's Pizza app. Made the payment through Amazon pay UPI and received an email from Amazon that the payment was APPROVED by Domino's Pizza but my order wasn't placed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:A3,RAKSHAR NAGAR GOLD,FLAT NO 401, KHARADI,DUKIRK

I had ordered for a pizza and other stuff online from the dominos pizza apps. The total bill amounted to Rs.333.0. I had paid the amount via my visacard . The transaction was successful. The amount was debited from my account but my order was not confirmed. I had placed my order on 3 rd July 2022 Refund was promised within 24 hrs but i haven't received it yet. The transaction number"Transaction Amount : Rs.333.0
Transaction Details : DOMINOS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshaybhande1995
Jul 4, 2022
Report
Copy

Wallet points expires before expiry

Dear team I have register the complaint for the expiry of wallet points before expiry but I haven't got any satisfactory response from the team and also I have register the complaint for the wrong pizza delivery for which also I register the complaint but both the complaints they close without taking any consent from me... Please check and do the needful for the reference I have attached the photos and also the complaint numbers are 3160402...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maulik291
from Ahmedabad, Gujarat
Jul 4, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
Report
Copy

Related to refund

My name is Maulik Patel and my registered mobile number is [protected].

I ordered pizza from dominos on 10Jun2022. I ordered it on phone call so as per my conversation I have made payments through the barcode which was I found in my bill. At the time of delivery that payment was not reflected in my order so I have to make another new payment at the time of delivery.
I have generate a support ticket with ticket number...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Advocate Mansi
from Ghaziabad, Uttar Pradesh
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Report
Copy

Pathetic condition and completely unhygienic condition

Address:RDC Rajnagar Ghaziabad, Uttar Pradesh

I and my family visited at Dominos RDC Rajnagar Ghaziabad UP yesterday night around 9:30pm with my 6months baby girl daughter and other 2kids too. The condition of store were pathetic and completely unhygienic. The tissues and disposable cold drinks glasses were lying on the floor here n there. And the floor was in untidy condition and ac was not working properly. It’s seems like I would say completely extremely pathetic condition. Nobody...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RachelMac
Jul 3, 2022
Jul 3, 2022
This thread was updated on Jul 3, 2022
Report
Copy

Amount deducted but order is NOT PLACED

I tried placing order through Domino's app but the amount was deducted and order NOT PLACED
1ST ATTEMPT : Order paid through Amazon Pay UPI, amount is deducted but NO ORDER PLACED!!!
2ND ATTEMPT : Order paid through Google Pay, amount deducted but Order number displayed as 'FALSE', NO ORDER PLACED!!!
This is unacceptable from Domino's... Never ordering from the app ever !...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy