Domino's Pizza Complaints & Reviews

The branch located in Najafgarh ( near Chawla bus stand) is really very incoperative. Usually calls are picked and put on hold for a longer time ultimately getting disconnected. There us no call back, after that they take the order and as soon it is mentioned that it is home delivery, they say the food iteams are not available. Sometimes they say that it can't be delivered. It has happened many a times. Very poor service. Being such an established...

I am sorry to say ...but the online ordering system is seriously horrible. I ordered online...and the order is sent to the nearest Domino's station, but after placing the order, I get a call saying that the place I have ordered from is out of reach. This is horrible. Online systems are made for our convenience, but this is more of a headache. And this is not the first time this is happening. There are always some problems which arise while...

Sir/madam
last night we ordered cheese burst medium pizza around 7 pm from ulsoor road dominos outlet by the order name as vatsal modi. I ordered it through dominos android app. The pizza which i recieved is with most of part uncovered with cheese, i spent 450+ rs. And i got worst product from their end. After delivery i called at center from where it is dispatched but busy tones are coming for a hour. After when i gave my feedback...

It's a regular practice of domino's vasundhara enclave branch that cheese burst pizza''s are generally delivered with so little cheese that i feel regret to say that i won't continue using the dominos service's in vasundhara enclave, new delhi
Today also before finalising the order i insisted on qty of cheese put in cheese burst pizza but i got pizza with literally no cheese in it.
I don't know how dominos can help in...

I had ordered a pizza for home delivery at mohali phase 3b2 outlet. I have domino's pizza gift voucher duly valid till 2017. I specifically told the person taking the order that i shall be paying for the order thru these gift vouchers. He said it ok. The delivery was made and i paid for the same by vouchers. But the delivery boy came back after 10 minutes saying that i have to pay by cash as they don't accept these vouchers. I fail to understand...

Had ordered for 2 pizzas two days back. Cheese burst, the chicken topping and 5 pepper. The crust was ao dry and could jut see little traces of cheese. But is that what cheese burst is like? We r ur regular customers and mostly go and hve it at the gurgaon outlets.. And ihave never had such rude and awefull eexperience. When i called up to complaint the guy talked so rude as if i waa at fault. Being a lady i dny expect anyone to talk to me...

Me and my 3 friends visited domino's outlet located at "652, phase 1, siddapura, whitefield, palm meadows club, varthur rd, palm meadows, siddapura, whitefield, bengaluru, karnataka 560066" on 17 april, 2016 at 10:40 p.M.One of the customer was drunk at the outlet and started abusing us in his local language and suddenly throw a chair at one of my friend.
We didn't respond at he was drunk.After he left we asked store manager that why...

Taxn no : fpt[protected]
Order number : 347
I have not received my cash back till, as when i have ordered it show 50% cash back if i pay using paytm. I have paid using my paytm account but there is no cash back.
Do the need full....

Hi Team,

This is to bring to your notice that compared to other branches the quality of pizzas served in Dominos Bagalkunte Branch, Hesarghatta main road, Bangalore is very poor and also we have seen negligence in receiving/attending the calls by the service providers in this branch. We have been trying to place order right from 6PM but we are hearing to busy tone for more than a hour.

Kindly look into the issue...

Should we pay service tax on take away?

Took a pizza from domino's, near big bazzar sambalpur.

As per indian tax rule, there should not be any service tax on take away or home delivery.

1) request you to let all o[censored]s know why service tax is collected for take away or home delivery?

2) also your home delivery drivers are so rash, they tend to break all traffic rules. Especially the...

I visited dominos pizza, ashok nagar, chennai on 16 april 16 and the outlet charged me vat at 14.5% on the gross amount besides 5% service tax, which is irregular. Vat is to be charged as the difference between output vat and input vat. I may be compensated suitably and action may be taken against the company for duping the customers....

1;mr. Omprash delivery boy,
2;bill and order number not to send,
3;i had extra payment to my pizza order,
Mis behavior,
4;one hour ten minutes late to delivered in my order,
5;23.15 that was sent the bill after the complaint to bhikaji cama place domino pizza hut,
Order number is, 171, invoice number is dpi66249/[protected]/3402
16/4/16
Server is shashi bhushan k
My number...

Hi,
Date order: april 07, 2016.
Transaction number: cd[protected]
Dominos center: sector 48, noida
I ordered online and paid rs 475/- online. After successfull payment, i got an email saying-
"oops! We were unable to place your order to the kitchen due to some technical reason.".
I am waiting till date for refund...

What the hell is this..
Even talked to manager at sector...

A complaint was made to their HQ in Bangalore for not taking order and not delivering and the argument was it is not in our area. It is found that they deliver very close to where we live but not to our place. It means they are loosing business. After the complaint, a person calls from Domino Bangalore and Listened to the complaint. He advised that he will sort it out after talking to local Domino Pizza. Then again two persons (Managers)...

I had ordered pizzas on april 14, 2016 for inr 808(after discount) and made payment through paytm wallet. The dominos website returned a error message but the paytm wallet showed "success" for transaction. I called dominos to check of they received the order and they said no. So, i ordered again(with no discount offline) paid in cash inr 896.
Now my paytm wallet says "succees" and they r askin to contact dominos who r not giving resolution...

Complaint Reference No- 1199646 Dated: 14/04/2016

I placed my order (order no. 311, KUNAL CHHABRA ) at 9:14 PM (14/04/2016) and it reached my place at 10:45 PM . It was surprising to see such pathetic delivery services and thus I cancelled my order after numerous reminder calls at your Kirti Nagar outlet (had conversations with Jaspreet, Puja and others).

The website showed that the order was dispatched long...

I ordered a pizza on 14th april 2016, the order was late so i called in dominos restaurant c-7 malviya nagar office to ask why the pizza hasn't reached. The person at the receiver end had no idea about my order no. 236 and also about dominos website. He said due to navratri puja it can take upto 1 hour to deliver, so i told him that i ordered 1 hour ago and it still hasn't reached here. He said then you should not order from home and next...

I have already raised a complaint and the complaint number is 1183459.this was given some 6 days back.but I don't think you value your customer and if al all you did not read the previous complaint I am writing again.I live in Jaipur near mansarovar metro station in UDAY NAGAR B.and there are three outlets near to my place mansarovar, shyam Nagar and vaishali Nagar but none of them want to deliver to my address as if this address is out of...

As far as per law there should not be service tax on take away.

This is cheating customer & charging extra money on take away. Request government to take strict action. Although I am a regular customer of domino's was having a trust that domino's do a fair business & treat properly customer.

Also their home delivery drivers drive rashly & break all the driving rules specially in Bangalore....

I had ordered pizzas on april 8, 2106 for inr 2536 and made payment through paytm wallet. The dominos website returned a error message but the paytm wallet showed "success" for transaction. I called dominos to check of they received the order and they said no. So, i paid again using netbanking which went through.

Now my paytm wallet says "succees" and i have probably paid amount to dominos twice. Need refund. Here are the...