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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 214

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Address:843001
Website:www.consumercomplaints.in/new_complaint

I am a regular customer of domino's pizza.
Today i want to order some pizza from nearest outlet of domino's pizza situated at anand complex, hb road, ranchi. Manager named "mr. Prince" told me that he is unable to deliver pizza to my present location, which is hardly 5800m from my present residence.My current address is
Janadhan apartment
House number--3b
Arvind marg
Bariatu road
According to...
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R
roohibhathal
from Behror, Rajasthan
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Making fool of customers

Address:Mohali, Punjab, 160118
Website:DOMINOS.CO.IN

We visited store fifth time this week and were told regular base is not
available and have to pay extra for pan base. So we had our meal at KFC
and just to check we ordered online and we were confirmed on phone for
our online order that regular base is available after 10 minutes after
confirmation of on availability in store. We had a word with the store
manager also .He was just try to cover it up...
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S
Sidrocks
from Kharagpur, West Bengal
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Complaint for no promotional messages on phone

Address:Paschim Medinipur, West Bengal, 721302
Website:Www.consumercomplaints.in

It's very irritating to see promotional messages about dominos. I complaint to please stop messaging nd irritating.
My ph no. - [protected]
My name - siddharth singh...
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R
Rahul2323
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Not able to proceed the orders

Address:Amritsar, Punjab, 143001

Hi i m in different country want to place a order online for my near and dear ones. Ur website is not taking internation credit card??really pissed off by this. Is there any solution to this. My name is rahul grover.this is like 5th time i want to place an order and invalid authentication error is coming.such a big company does not take international credit cards . Hows that possible. Please solve this problem and i dont have any other issue...
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J
Jigar Mangukiya
from Kolkata, West Bengal
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I don't get online pizza delivery since last 2 months

Address:Ranchi, Jharkhand, 834001
Website:www.dominos,in

My self jigar patel. I am living at kokar chowk, ranchi, jharkhand and my nearest branch of dominos pizza is lalpur branch.but i don'i get one time online delievery form there.they say that at present online delievery is not possible and they give some asques so i don't get any benifit of online discount of you. I suffer this problem since last 2 months so i request to you that please check your system and take some active action.thank you...
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S
Samir Sumant
from Mumbai, Maharashtra
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Wrong bill and taxes

Address:Mumbai City, Maharashtra, 400078
Website:Www.dominos.in

Bill provided to me includes incorrect details, where cheesy dip price should be 23 is charged at 25, coke mrp is wrong. Sachets are indicated as 0 rupee and charged 1 per rupee.
Not sure what all adds up to 5.8% service tax as bill looks dodgy

Check the bill attached...
+1 photos
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A
Aarti Modani
from Hyderabad, Telangana
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Refund not credited to the account

Address:Bangalore, Karnataka, 560048
Website:Dominoes

I have placed an order on 29th March, 2016 around 2:00 pm. My order number is 21. I received my order 25 minutes late and asked for a refund. I was told that the refund would be credited in my account within 7 working days. I haven't received any refund yet. Please update me with the status of the refund....
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Kayenat yasmeen
from Mumbai, Maharashtra
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Height of fooling people

Address:New Delhi, Delhi, 110059
Website:Consumercomplaints.com

So how to start!! I have been avoiding this for so long. But this is it. I don't get it. staffs at Domino's are fraud. Today's case- I asked for 4 veg singles... The lady at other end told me that the total amount is 366. I interrupted her that earlier it was 220. So she ws like Yeah mam that's with the normal Base. When the did I said I want other Base. If you people are so good at begging then we have gt a lot of red...
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AmithNayak
from Bengaluru, Karnataka
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Did not receive amount refund after cancellation of an order

Address:560062
Website:www.dominos.co.in/store-location/bangalore/yelachenahalli-kanakpura-road/198

I had ordered an pizza from domino's, kanakapura road(Yelachenahalli branch).
Due to delay for over an hour I had to cancel the order by calling the branch since thy had told that that it'll take more time to prepare.

So after cancellation I did not receive my refund, this is one branch which has one or other issue in delivery on making delay in preparing pizzas!!

Below are the details and screenshots...
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R
Reebu
from Jamnagar, Gujarat
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Quality of the pizza delivered.

Address:Jamnagar, Gujarat, 361008
Website:Dominos.in

It's a regular practice of Domino's jamnagar branch that cheese burst pizza''s are generally delivered with so little cheese that I feel regret to say that I won't continue using the dominos service's in jamnagar, gujarat.
Today also before finalising the order I insisted on qty of cheese put in cheese burst pizza and after putting the comment "well done" also I got pizza with literally no cheese in it.
I don't know how dominos...
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G
gugalcafe
from Unnao, Uttar Pradesh
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Bad quality and test

Address:Bareilly, Uttar Pradesh, 243006

Respected sir,
Your pizza is best in world, but i than self buy 2 pizza (Ht pm gold) and eating in my home with family so eating test is very bad (3rd quality).
So sir i suggest you, that maintain our pizza quality and test.
Thanks
Name - sunil kumar
Order no - 302
Date - 07/04/2016
Invoice no-dpi66037/2016-17/1666

I send you bill copy...
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vivek3290
from Jabalpur, Madhya Pradesh
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Pizza is not baked properly

Address:491441

The country special pizza i Ordered today is to bad in taste it has not baked properly, When the same was told to the concern person at dominos the person said it was due to cheese burst but the other pizza was good. I had written because it has return there that if you are not satisfied with us please write to us or we will refund the money thats why i have written....
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K
Kanav Dua
from Ludhiana, Punjab
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External disappointed with the service

Address:Ludhiana, Punjab, 141003
Website:www.dominos.co.im

Ey,
Today I.e. 7 th April I ordered 2 Farmhouse pizzas through online ordering. The order was received by Dominos pizza Dugri, Ludhiana was at 9:56pm and when called they just keep on saying that your order have been departed from the restaurant. When I called again at 11:33pm they said that the delivery men have came back and we have cancelled your order. I was at home with my family just waiting to have dinner but unfortunately...
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V
viksam
from Gurgaon, Haryana
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Thursday offer

Address:122002
Website:contactus.dominos.com

In thursday buy one get one pizza offer, this offer is only valid in medium pizza as per sales man over Dominos pizza counter. But this was not mentioned in the messages I got on my phone.
Also, i read the T&C and can't find some thing like that.
This is very misleading and a case of cheating....
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K
Kamalnath Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst product

Address:Mumbai City, Maharashtra, 400013
Website:pizzaonline.dominos.co.in/menu/P/MUMBAI/65916#

Date : 7th April 16
Store : Mahakali Caves Road
Ordered online home deliver.
Order No. 212
Cheese burst pizza is charged extra and I didn't even find cheese in it.
I really became upset and irritated.
This is happening consecutively for the second time even after writing feedback in their website. After receiving the feedback, a person called. Nothing changed after that too.
Heavily charged...
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Praveena Swamy
from Delhi, Delhi
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Refund 31-3-2016

Address:560100
Website:Dominos.co.in

Hi,
I ordered Pizza on[protected] around 9.30pm. My order number was 220. I called the following number[protected] and cancelled the order. A lady picked the call and told, the offer is cancelled. But after sometime, a delivery guy came for giving Pizzas. So, I told him I already cancelled the order. He asked me to talk to his Manager. Later I found out, the call we made previously went to another branch. So, I requested the Manager...
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A
alliswell01
from Gidam, Chhattisgarh
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Pizza quality

Address:Rajnandgaon, Chhattisgarh, 491441

I eaten dominos pizza ( 1 reg. HT Country sp) on april 4. Which was very hard n cheese was also not properly melted it was like a chewing gum and dont have drinking water glass at dominos ..when i asked then for glass they have provided tea cups n drinking water is also not filtered i think as taste of water is also not good.
Billed amt is rs 216.06
I dont like pizza which i have eaten and i m feeling pain in stomach.
I...
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A
anshulaggarwal1993
from Noida, Uttar Pradesh
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Mosquito found in pizza

Address:New Delhi, Delhi, 110034

I ordered a set for four pizzas and found a mosquito baked in between them.The order was from community center road no.44 pitampura with invoice no:dpi66083/[protected]/925.It was complete mismanagement by the outlet employs.Strict action should be taken against the employs.The person bringing the other set of pizza was more interested in knowing about the other remained pizzas.I will be filling against the outlet in consumer court.Thanks...
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Address:Kolkata, West Bengal, 700103
Website:dominos.in

I ordered a pizza on 26 th March and the same was not delivered to my address and the pizza was of poor quality as I believe the Pizza was made earlier and they just put in microwave and delivered and as a result the pizza crust became very soft in that case the taste of pizza becomes useless, as you know pizza is to be served hot.
More over we need to pay huge amount of money for these pizzas, so why we should compromise on quality...
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J
Jinal1717
from Mumbai, Maharashtra
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Refund pending

Address:Mumbai City, Maharashtra, 400004

I ordered through dominos website and made payment through Mobikwik of rs. 265, order id- FMBK[protected] the payment was successful and the money also got deducted from my icici bank account but i didnt recieve any confirmation call or message of order by dominos and when i called dominos, they said that they didnt recieve any order or payment later on I received a mail from dominos that your order was cancelled and money will be refunded...
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