Domino's Pizza Complaints & Reviews

I am swati . I have ordered 4 medium pizzas with dominos, arjun arcade, gajuwaka, visakhapatnam.Andhra pradesh.The contact no with which i ordered was [protected]. The pizza was ordered at 2030 on 18 mar 16. There was no response from dominos till 2300. We had tried contacting them for more than 2 hours. It was only at 2300 they picked up the call and that too when i called from another number.But as it was too late i cancelled the order....

Tried to place an order for 2 pizza amounting to rs504 today. Money has been deducted from my account but order has not placed....

Money of Rs. 445 was deducted from my account but the online order which i did was not placed due to some technical problems.
I called the customer care and my reference ID is 1087242.
I was told that the money would be refunded within 2-3 days, almost 2 weeks are completed but still I have not received it back.
Kindly look into the matter as soon as possible....

18/03/2016
I have placed order for pizza online and opted to pay through cc. The amount is debited but order was not placed. I want dominos to credit the funds deducted back to my account. They should also give tracking number and relevant contact details once the order is placed. Its very difficult to call and confirm if the order is placed....

Hi Team,

Yesterday i.e. 17th March, 2016 I tried ordering pizza online and tried to do payment via Paytm. Money was deducted from my paytm wallet but no order was taken. Please refund my money back amounting to Rs. 328/-
Attaching the screenshot of wallet history where transaction has been highlighted.

Regards,
Palak...

On 15th March 2016, 7:20PM Indian Standard Time. I ordered a pizza using Dominos mobile app, on the payment page I selected paytm wallet. Somehow money deducted from paytm but order was not placed successfully. I also did not get any reversal for the same into my paytm wallet.
BILLDESK Order #FPT[protected]...

Hi,

I am a regular dominos customer.
I had ordered CHEESE & BBQ CHICKEN on 14 march, but as soon as i tookout the first piece ants started coming out of the pizza. I was not able to figure out whether they came out of the pizza or the pizza box.

I was not able to complain this thing on 14 march so i am writing it today.

Please make sure this doesn't happen again.

Thanks...

I have bought dominos e voucher and its not working at all .. When i used the dominos e voucher of rs 500 .. I got email from dominos that my order is decline and my code will be reactivated after 1 hr .. After 1 hr i tried to use this code its says invalid code enter ... Dominos is not answering me properly ... They are fake !!...

I tried to order pizza on 12-march-2016 (Saturday) at 10:40pm through net banking. I didn't receive any confirmation message for the order, but the amount for pizza Rs.439 has debited from my account. Kindly, please refund my money....

Plastic(Similar thin plastic used for packing cheese) content we found in our cheese burst Dominos pizza. Even my wife swallowed small piece and have to vomit out forcefully to avoid chocking.
We complained and store manager is offering free pizza instead of commiting value checks for further.
Surely this was our last Pizza from Dominos and will not face towards Dominos across globe for Pizza.
Address: Dominos, Sector-110.Noida...

Not able to add my office address for online orders which is as following:-
House no. 206, allied house complex, inderlok, new delhi 110035...

I ordered my pizzas through mobile app and entered my address as Potheri, VGN southern avenue.I got a call from M.M Nagar store of dominos(person name was RajKumar), he said that we don't deliver pizzas in Potheri and he even asked me to cancel my order, so I did it.Although, I received many deliveries here in Potheri but this time I felt disappointed.
The mobile number is attached from whom(Mr. Rajkumar) I got call for the cancellation...

I had placed an order online for an amount of Rs 522 on february 24, 2016 (time of order 9.17 pm, order no:66).
However ten minutes later recieved a call from the local dominoes outlet(OMR thuraipakkam), informing that my order can not go through as the outlet does not deliver in my area. They offered to cancel my existing order from their end and asked me to place a fresh order. Shortly, i recieved a cancellation confirmation through...

I ordered two pizza on 11th Feb 2016 from dominos and paid through PayTM. PayTM says transaction was successful but didn't receive any confirmation or pizza from dominos. I also recived the bill desk bill pay receipt copy from PayTM with transaction number. Please review on this concern and refund my money. Transaction id is [protected]. Also find the attached bill receipt....

I ordered 2:59 PM. But pizza came after 1: 10 min. Why should I pay for cold pizza. If I am not getting your response. I will go for legal advice....

I ordered pizza from dominos website on 11th March 2016 at 21:00 hrs (Order no. 414). The order was confirmed by them immediately. Dominos deliver pizza in 30 minutes as per their company policy. I waited for my order for 2.15 hrs till 23:15. I never received any update. finally I called them for the status of my order, they replied that they have missed the order and cannot deliver. I asked them why they didn't inform me beforehand so that...

On 9th march, I booked a pizza online and payment through paytm with transction ID FPT[protected].
But ordered not confirmed by your side. The amount was paid Rs. 422.
Please help me for this refund problem....

Yesterday I ordered 2 pizzas and made payment online. After payment didn't receive any order no not even pizza. Tried to call customer care many times but every time they put the phone on hold. Till now they didn't acknowledge and don't know how can I get back my money....

Hi I'm putting in a complaint about my order, I ordered on the 12th of March at around 6.15 for a delivering, I ordered from the Southport store on the goldcoast online, a garlic bread, coke and lava cake for 9.95 and the 10 box of oven roasted chicken no sauce for 12.95 also a extra lava cake, I asked for chicken wings only as I find the drumsticks to be to dry. When my order came there was only 9 pieces of chicken and they were all drumsticks,...

I have ordered pizza from, Pai Layout branch located in Bangalore
i called up to the out let and placed the order and then waited up to an hour waiting for the food to arrive, all hunger
when called the outlet asking them my order status, they keep telling me that my order is on the way from past 2 hours, then it was too late, so called up again by the time it was 11:30pm in the night and then after speaking to the manager (Sunil)-...