Domino's Pizza Complaints & Reviews

Not able to add my office address for online orders which is as following:-
House no. 206, allied house complex, inderlok, new delhi 110035

I ordered my pizzas through mobile app and entered my address as Potheri, VGN southern avenue.I got a call from M.M Nagar store of dominos(person name was RajKumar), he said that we don't deliver pizzas in Potheri and he even asked me to cancel my order, so I did it.Although, I received many deliveries here in Potheri but this time I felt disappointed.
The mobile number is attached from whom(Mr. Rajkumar) I got call for the cancellation for my pizzas.

I had placed an order online for an amount of Rs 522 on february 24, 2016 (time of order 9.17 pm, order no:66).
However ten minutes later recieved a call from the local dominoes outlet(OMR thuraipakkam), informing that my order can not go through as the outlet does not deliver in my area. They offered to cancel my existing order from their end and asked me to place a fresh order. Shortly, i recieved a cancellation confirmation through...

I ordered two pizza on 11th Feb 2016 from dominos and paid through PayTM. PayTM says transaction was successful but didn't receive any confirmation or pizza from dominos. I also recived the bill desk bill pay receipt copy from PayTM with transaction number. Please review on this concern and refund my money. Transaction id is [protected]. Also find the attached bill receipt.

I ordered 2:59 PM. But pizza came after 1: 10 min. Why should I pay for cold pizza. If I am not getting your response. I will go for legal advice.

I ordered pizza from dominos website on 11th March 2016 at 21:00 hrs (Order no. 414). The order was confirmed by them immediately. Dominos deliver pizza in 30 minutes as per their company policy. I waited for my order for 2.15 hrs till 23:15. I never received any update. finally I called them for the status of my order, they replied that they have missed the order and cannot deliver. I asked them why they didn't inform me beforehand so that I can plan my dinner accordingly. They were unable to provide any satisfactory answer.
This was a mess created by dominos team at sector 4 location Gurgaon. I just want to know if you are unable to deliver the services then why you take the orders. It was pathetic experience.

On 9th march, I booked a pizza online and payment through paytm with transction ID FPT[protected].
But ordered not confirmed by your side. The amount was paid Rs. 422.
Please help me for this refund problem.

Yesterday I ordered 2 pizzas and made payment online. After payment didn't receive any order no not even pizza. Tried to call customer care many times but every time they put the phone on hold. Till now they didn't acknowledge and don't know how can I get back my money.

Hi I'm putting in a complaint about my order, I ordered on the 12th of March at around 6.15 for a delivering, I ordered from the Southport store on the goldcoast online, a garlic bread, coke and lava cake for 9.95 and the 10 box of oven roasted chicken no sauce for 12.95 also a extra lava cake, I asked for chicken wings only as I find the drumsticks to be to dry. When my order came there was only 9 pieces of chicken and they were all drumsticks, I rang the store as the driver had already left, I spoke to the manager Marcus and he asked me if I wanted a store credit I said no as that was my dinner he says oh well we are busy, so what was I suppose to do just eat my garlic bread and pudding because it was raining that's why I got delivery he he actually laughed laughed at me on the phone and then when I told him I wrote on my online order for the wings hebsays to me they all taste the same, I found him to be very rude. He says OK I'll get it to u and hung the phone up on me that was at 7 PM when I called him it's now 8.35 and still waiting, I have been ordering this same meal for years now as i don't eat pizza but after they way I was spoken to I.ll start ordering from the Italian joint around the corner which is closer to me than dominoes
My email add.. is [protected]@hotmail.com
Mobile is [protected]
Would like to hear what action u will be taking with this kind of customer service, there wasn't even a apology from him.
Terrible

I have ordered pizza from, Pai Layout branch located in Bangalore
i called up to the out let and placed the order and then waited up to an hour waiting for the food to arrive, all hunger
when called the outlet asking them my order status, they keep telling me that my order is on the way from past 2 hours, then it was too late, so called up again by the time it was 11:30pm in the night and then after speaking to the manager (Sunil)- thats what he told his name was..) we got to know that they haven't took any order and completely denied of receiving any order, and for the past 2 and half hours we kept waiting, starving... and when asked what shall we do now, they said that the store is closed we cannot do anything.
and now there is nowhere i can get food according to our situation

Date:11/3/2016

I have ordered one medium size pizza for which my order no. was 383. i also got the confirmation call at 9 p.m. but i have not received my pizza.Also there was offer of 1+1 so i should get 2 pizzas. But i have not received my pizza neither i have got any call from the restraunt. i have called 3 times but nobody picked the call and my balance got wasted.
i want my 2 pizzas + my balance of 50 rs.

I have ordered medium size cheese burst pizza on 11th march at 6.40pm. Its saying that no order has been placed but the amount of Rs.662 has been deducted from SBI through e banking. For your concern here are the details:
Name by which order has been placed- Astha
Sbi ref. No.[protected]lG0BQFSSK0
Phn no that is used for placing order- [protected]
Contact no.- [protected]

When we select Pizza, at that moment the price is different & when we add the same Pizza in the cart the price increases.

& that too the reciept says that 0 tax has been added.

I have all the screenshots.

Why there is no delivery of pizza in taloja phase-1.It is just behind kharghar hardly it takes 10 minutes to come from kharghar.this node is developed. Lots of people are staying here.

I m regular customer of domino's pizza Rajkot Kalawad Road branch. I have always one order fix one stuffed garlic bread on cheeze deep one choco lava cake fro my kid sometimes order conform nd sometime not last seturday i had this combo order Saturday order take and today i order same thing Mr Ajeet As A manager give me rude reply nd say NO we dont provided .i m regular customer as i m saying before in month i had order 3 to 4 time bt this type of rude behavior i think its bad imression for domino . what can i do for this . Such rude staff not good i have a kid he is a dam crazy for domino's pizza bt ab nahi ...

I placed a order on dominoes on 9th of March, My order no was 137,
I placed the order for Farmhouse with cheese burst at exactly 9pm,
I got delivery at 10:50 pm
And also quality of pizza was extremely horrible, it was completely cold and ultimately we have to throw it away in the dustbin
This was not at all acceptable from company like dominoes operating under jubiliant food.
Also I have to spent atleast 1 hr with customer care person.

I want complete refund of money for that order otherwise I am going to esclate it to the highest possible level so that dominoes will not cheat any other person in future.
I am also planning to highlight this in the media, as we have observed many people are facing this issue against dominoes
Looking forward for the positive response from jubiliant food senior persons

Hi,

I was trying to place an order for Dominos pizza online on their website at 9/march/2016.
But due to some reasons order did't pushed into the kitchen.
Please refund the money of following failed transaction.

Customer Name- uday kantha
Phone No- [protected]
Date of Incidence- March 09, 2016.
Transaction ID (as given in OnlineSBI) :Purchase worth Rs523 on POS 50000135 at DOMINOS MUMBAI MAHIN txn# FT[protected]

Dominos Store Name- KENGERI HOBLI, BANGALORE
Ground & First Floor, Site bearing No. 1334/1 (Old No. 1) & 15, Kengeri Town Municipal Katha Katha No. 2816 (Old No. 117/1) & 117/15 (Combined Khata No. 3163/2816/1334/1.15), in ward No. 15 of Kengeri Satellite Town Bangalore - 560060 PH-[protected]


Thanks & Regards

UDAY
[protected]@gmail.com

Dear sir,
i am here to complaint regards of DOMINOS KAUSHAMBI because they commited us to delivered within 30 minutes ut it is gonna be 48 min and still not received and when i called to customer care (PRIYANKA) then she dint even replied me in a proper manner.

I ordered online food and 1 coke. My food was delivered on time but no coke was delivered. Before we couldn question the delivery guy he ran away. Now people are telling me that dominos has a habit of minting extra money from online orders by now delivering all items especially on orders after 10:30 pm. As restaurant close at 11 pm and very few people take the initiative to launch a complaint.
This was not expected from Domino's. For just Rs 45.83/- Domios will stoop down to such a level. We will put it on social media the receipt received which shows we have been charged for the coke. This will aware people not to order from Domino's.

Dear sir, I have ordered dominos pizza using Dominos app and payment was made through e gift voucher but my order was failed due to your server issue now when I am again ordering using same e gift voucher it shows invalid voucher. please help on same.
Details are below:-
Transaction number:- E.Vchr[protected]
Amount :- 532
Mobile:- [protected]
Email:- [protected]@gmail.com