Domino's Pizza Complaints & Reviews

Today[protected] We orderded for pizzas at Jubilant foodworks limited, N/24, ground, barasat, kolkata-700124, invoice no. DPI 66269/[protected]/52355 order no 17, server lima n at around 3 pm. After I put my pin for my sbi card, I was told there was a problem, transaction failed, I have to pay Rs 1349 in cash. I paid the cash. Now, I find sbi has deducted the amount at 3.03pm for the order, and I was asked to pay again at 3.04 pm in cash....

I had ordered pizza through dominos app..An amount of rs 266 was deducted from my account but the order was not placed..I made a payment through HDFC NET BBANKING, TRANSACTION ID IS:[protected]... pls process my refund......

Hi, i had ordered pizzas online through your app on 8th jan. but i got an sms that due to technical problem my order was not placed. but money was deducted from my account.(i have the bank statement and sms as proof). it has been 10 days since then and i have not received my amount of Rs 720. can you please explain the delay here. customer name :shikha ([protected])...

I had ordered Pizza on 15/01/16 and the pizza got delivered after 45 Minutes. As per Domino's policy(30Min or Free), I am entitled for full refund of the amount. As of now I haven't received any such. Order ID:179...

My order came 50 minutes late placed at 10.57 pm and came at 11.47pm, i asked for refund of my money, but they are saying money can be only refunded if i would i have lodged a complaint before 11, how is it possible to lodge complaimt before 11pm, how i am suppose to know the future that my pizza delivery will get late so i have to lodge a complaint before 11pm they havenot written anything in terms and conditions about it.This is not acceptable...

I have done an online order for dominos pizza today but the order got wrongly gone to some far away location at aluva. They never show any courtesy to deliver it nor intimate us about the cancellation.Have waited so long and then finally i called up them to know the status as its showing as delivered while tracking the status online. Really pathetic......

I have placed an online order of Veg singles combo around 8:39 pm but my money got deducted Rs 266 but no order has been placed in Krishna nagar outlet (east delhi) after that I have called up your customer care and they have told me ur money will be returned and credited into my account within 7 days. Please refund my money asap. Regards, Aditya Mahajan [protected]...

I orderd pizza online worth Rs601 on dated 8th january, 2016 and this is the reply i got from them (Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working days. In case you have applied an unique coupon, it will be automatically reactivated after 1 hour. We sincerely...

An amount of INR 602 was deducted from my PAYTM wallet towards "BILLDESK" for an order from domino's pizza on 14th JAN 2016 around 12PM, Chennai (Store Details: DLF IT Park, Manapakkam PIN-600089)and the order wasn't acknowledged by Dominos, and hence i didn't get the pizza. i again made a payment and on second time my order got confirmed and got pizza. my concern is that still i didn't get any update on my first transaction refund. The reference...

I purchsed a combo pizza and a garlic bread on 9th January, 2016. But I doubt that they are charging Taxes wrongly. I contacted the store manager but they were unable to resolve the query. I even filed my complain on Ur feedback portal but I didn't received any response from your side. I am enlosing the copy of My bill with this message. As per the store manager in Ajmer the Bill is generated by charging VAT on Service TAX AMOUNT also. But...

An amount of INR 434 was deducted from my PAYTM wallet towards "BILLDESK" for an order from domino's pizza on 7th JAN 2016 and the order wasn't acknowledged by Dominos, and hence i didn't get the pizza. i again made a payment and on second time my order got confirmed and got pizza. my concern is that still i didn't get any update on my first transaction refund. The reference number is #EPT[protected]. i struggled to find the customer care...

Issues: 1) order delivered 2 hours later from khar domino's (Phone:[protected] on 12 jan 2016

2) full payment collected inspite of 2 hours late delivery!!

2) rude behaviour of delivery boy

3) bad attitude of khar domino's manager


In detail -

Today the 12th january 2015, i placed an order from domino’s khar west outlet (Phone:[protected]...

I was place order from dominoz app and the give me delivary after 55 min i ask for free delivary but manager talk very rudly with me...mr. Ashwin vasava and pravin sharma....

I have ordered the pizza at 10:06, then we waited for 45 minutes, but still the order the order was not delivered .Than I called them back, after listening the reply from them l was shocked, according to their records they said that I haven't given any order. I can prove it that I have given the order....

Hi, I ordered dominos customised veg extravaganza via online portal. During payment, I selected pay via paytm wallet. Then I entered credentials and paid the amount to dominos. However, instead of generating the order number and going to track page, I was redirected to home page with no order number. I contacted Dominos with their default number on home page[protected], but they said they have no information on online transactions. Kindly...

My mobile no. Is [protected]. I have ordered pizza from Pentagon mall haridwar Dominos centre. Firstly i have tried to pay by netbanking but amount of rs. 379 deducted but order not confirm then i made payment from credit card this time order is confirmed. Payment deducted by net banking is not refunded yet. So please do the needful. Regards Sunil kumar [protected]...

I order Calzone in domino's mount Abu, extremely spicy.after having a bite of it we call the Manager Asif and gave him the feedback.in exchange he gave us another Calzone box with filling of Red pepper in it.he also argued with us....

We eat dominoz pizza very regularly but today our experience was hell at dominos patia Bhubaneswar. We ordered cheese burst pizza and it was hell..only garlic bread was good. Also subwich was very nasty.....

Order no. 543 on 08th Jan, 2016 at 20:50 made thru Food Panda. order not recd in time. Called at 21:38 at [protected], call transferred but disconnected. Recd order at 21:50, delivery boy asked full payment also spoke to Store person but said is not free on Friday, if delayed. Then went to Store but Store person not agreed. Then, we refused to receive order on full payment. Had to order other restaurant and had late dinner. Need explanation...

Hi team, I ordered a medium size pizza where in I found sharp plastic substance while having it. It would have very dangerous if I would swallowed it. I would.like to file against this company. This is life threatening for consumers....