Domino's Pizza Complaints & Reviews

Dear team,
To whomsoever it may concern.

I am a regular customer of Dominos virar west and I always ask for offers like 50% or buy 1 get 1 free, I have got this offer many times in the outlet but last tuesday 19/01/2016, i was refused by your team member on shift at virar so i took 25% off on pizza as I am TCS employee, On the same day i had some disputes with your staff member but as the offer was not valid so i was...

I am order 1 veg Singles Com-P vide order no. 588, invoice number: DPI65899/[protected]/105499 at GARG TRADE CENTRE, SEC-11, ROHINI DELHI ON TIME 20:54 and then they delivered at 9:30 but these pizza not prepared properly that's way i am not expect the order and they asked to re-delivered. but they intensely delivered late pizza at 10:35 this one is also not prepared properly....

I placed an order of Rs 457 online on 26th Jan 2016 while paying the amount the website displayed a message saying that the order couldnt be processed because of technical issues. I received the message from the bank saying the so much money was debited from my account. I also got a message from dominoes that they will auto refund the money as soon as possible. I have heard that Dominos doesnt work without complaints hence raising a complaint...

I ordered a medium size pizza today at 3:21 PM and made the payment also.
But did not received my order.
Tried calling but they didn't receive my cal.
Even after paying in advance this was a real unprofessional behaviour that i faced today.
Even when i tried tracking on app it was stuck after baking of pizza.
This is a real hopeless behaviour from domino's....

I have taken a pan pizza on 17/01/2016 night, in that two amount have been deducted one is 269 & other is 279, 269 amount is wrongly deducted and till know I haven't get a refund and the manager Mr. Kubeer khatri is saying we will check and confirm still its more then a week. I want my money back. What a worst service of dominos and manager is not at all supporting. My bill no. Is DPI66011/[protected]/82954...

I m from ahmedabad, piyush soni.
I ordered pizza o 24/01/16 8.11pm, billing amt 1123.00
invoice no. Dpi66131/[protected]/89267
server - avinash c. My home address was perfect
then after they deliver it at 9.05 pm (after 1 hour)
i took sign of deli.Boy with time, whtn i took to server avinash on that for delivering so late, and as per rules for if delivery time
is more then half hour, you will deliver...

I Razin Rosa, ordered a pizza, coke n custard worh Rs.643 on 23/01/2016 through dominos mobile app from Puri and made online payment.The money was deducted but the order wasnt placed and the amount has not been reversed yet.kindly arrange to reverse the amount urgently.contact no_[protected]/[protected]....

Today[protected] i placed my dominos order online and i did payment through paytm wallet and 652 rs has beed deducted but dominos. but the domino's pizza says they dont get any order . my order id and bill no is : BILLDESK Order #EPT[protected]Paytm Cash Txn ID [protected]-01-23 00:30:26 PM

i want my cash back as soon as possible...

I have place Online order for rs 515 on the 19th Jan16', but got an error unable to process order but the amount was detected.refer number[protected].
Treid to palce order second time same error and amount detected 515 ref :[protected].

Called customer care, was transferred to 4 executives(no one knew what went wrong ) Finally a sensible one stated refund will be process within 7 working days.

I received...

Hello i am a resident of sec 38 chandigarh n is really disappointed with the service of dominoes 38 i ordered cheese burst 2 of them n they gave me thin crust which specifically i didn't order afterr the order was dispatched to me i saw this n i called them again to replace it they gave me this stupid teason that the pizza was finished so we gave u this pizza mam its very good but they should have told me earlier only that they domt have....

An order was placed on Jan 20 amounting to 455 via SBI netbanking. Since the order has not been placed, please do the needful and return my money....

I placed the order and paid through paytm wallet on 20-Jan-16 at 2:53 PM. The amount got deducted from my wallet but did not receive any confirmation from Dominos, contacted the local outlet in Sector 4 (Gurgaon) but they said that they have not received any order. I have also checked with Paytm, the amount was processed under transaction ID EPT[protected]. So, kindly refund the money (i.e. Rs 627). My Email address is [protected]@yahoo.co.in....

I placed the order and paid through paytm wallet, the amount got deducted from my wallet but did not receive any confirmation from dominos contacted the local outlet in east anandbagh but they said that the order was not confirmed and will receive my amount back can u pls help me in this issue. [protected]@gmail.com is my mail id. And [protected] is the transaction id of my paytm wallet...

This is in regards to my frustrating experience with DOMINOS, Sector 4, Gurgaon where I placed Order No: 501 on 20th Jan’16. The entire experience starting from booking, delivery and even the food was horrible. I wanted to highlight this as this is something that you would never expect from DOMINOS.

I placed my order and I was not communicated any timeline for delivery, when I called back after 40 minutes, I was told that...

I have place order on 10 january 2016 from payatm but due to some technical reason order is not placed bt my money is deducted frm account bt i got the message i will get the miney return back in 7 days but i didnt my transaction no is cd[protected].so i kindly requested please return my money back otherwise i will take severe action....

I have place order for single nonveg pizza on 10 january 2016 through payatm but due to some technical reason order is not placed but 391 money is deducted frm my account, and transaction no is cd[protected].and i got the message i will get the money return back in 7 days but i didnt so please i am kindly requesting to u return my money back oderwise i ll take severe action about this...

From the telecaller who did not give proper information to delayed delivery of my order to wrong delivery and missing out on an item ...nothing went right with Domino's, Faizabad Road, Lucknow. It's unfortunate that not a single process was followed at any step by Dominos. I need a call from Dominos for grievance redressal.
Tasneem Mahmud
Image Consultant and Soft Skills Trainer
[protected]...

Um a regular consumer. Today i ordered a pizza from ur Indira Nagar Lucknow oulet. She said only on mediam pizza offer available buy 1 get 1 free. Bt i ordered a small size pizza nd i have been told dat a garglic dip nd cok is free. D order delivered to me after 1 hrs nd d pizza's crust were half burnt nd there were no complementry items. I disappointed....

Hi,
Since about a year I have been receiving unsolicited and annoying SMSes about your offers, even though I do not order pizzas from you, or have never explicitly asked for offers to be sent to my mobile number. Now, I am a subscribe to the Do Not Disturb Service (DND) and you are definitely not authorised to send me SMSes. I have tried sending a message to 56767 with the keyword "DOM UNSUB" many times and have lost about 40 rupees...

I had ordered a pizza combo. Pizza boy refused to deliver pizza at my location at which he delivered pizza earlier, that is really inconvenient for me and also have a bad experience. please send refund of my paid amount as soon as possible in my account. Date of incident - 19.01.2016 Number - [protected] Order number - 17...