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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 228

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A
amysingh
from Mumbai, Maharashtra
Dec 29, 2015
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Address: Mohali, Punjab, 160059

Plz remove that u dileverd in time i order at 7.71 pm invoice no. dpi66336 and i got at 8.30 he took back pizza
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    A
    Aradhna0025
    from Delhi, Delhi
    Dec 29, 2015
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    Address: 110018
    Website: Www.dominos.in

    Earlier i resides in firozshah kotla, vikram nagar nr daryaganj.there i used to order dominos frequently, but, now i shifted to Ram Nagar, Tilak Ngr near chaukhandi.I called to dominos no. [protected] to confirm abt delivery outlet. But, they transferred my call to meenakshi garden and that outlet prsn said that its not under our area. Again i called to [protected] then they transferred my call to krishna park and again same response. Then i called again they transferred to jyoti garden same response once again. Then i called to jail road outlet they said earlier they did delivery in ram nagar, but, now that area including tilak nagar ashok nagar is been transferred to pacific mall subhash nagar dominos. When i called to them they said we deliver till tilak nagar only not ram nagar. Ram nagar is before tilak nagar just a road cross distance is there but still none of your outlet is aware of whether delivery to Ram Nagar is there or not. I am dominos freak and used to order dominos many times and after shifting it has become very difficult for me to travel more than 15 mins toh reach the outlet and pick my order waiting there for 30-45 mins and then again travel and come back and have my meal. Earlier i was not having any problem when i was at my older location but now its too pathetic that Everytime i just waste my money calling to your customer support or outlets but result is zero. Can you please help me out with this and confirm me the outlet name from where i can order for home delivery. If you have stop giving deliveries to Ram Nagar, request you to restart it becoz its creating a problem for me on regular basis. Waiting for quick solution!!
    Domino's Pizza customer support has been notified about the posted complaint.
    Dominos service is not good for getting any rating
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      Y
      Ylakshay
      from Delhi, Delhi
      Dec 29, 2015
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      Address: Rewari, Haryana, 123401
      Website: Dominos.in

      Everytime order from my number they always save that they dont have hand tossed base available But at the same time i call from another number n order they immediately arrange the base Its not for the first time everytime they do this
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        K
        Kartik Bhatt
        from Mumbai, Maharashtra
        Dec 29, 2015
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        Address: Thane, Maharashtra, 401303
        Website: pizzaonline.dominos.co.in

        In Domino's Pizza new site when ordering online; the scheduled your order option which was there in previous old site is now remove in new site. Request to Domino's to add that option again.
        Domino's Pizza customer support has been notified about the posted complaint.
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          H
          honey007.kapil
          from Delhi, Delhi
          Dec 28, 2015
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          Address: New Delhi, Delhi, 110059
          Website: www.dominos.co.in

          Hi, My name is Kapil Sharma, ia have order a pizza on 21 dec, coast 361 from dominos app, but the order was filed due to dominos end, And i have got a massage that your money will be credited in 7 working days, But i haven't got my money back yet, Kindly respond to my complaint, And see the attachment below.
          +1 photos
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            S
            Sunidhi shaurya
            from Bengaluru, Karnataka
            Dec 28, 2015
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            Address: 560094
            Website: Dominos.co.in

            I got coupon code from domino's pizza online website DPF50 AND NET14 from new bed road store and both are showing invalid coupon I am hungry I ordered one pizza, one choco lava and one garlic bread, cheese dip I am regular customers of domino's pizza but they are doing fraud with customers they are giving such type of rubbish offer which are not valid.
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              B
              Balamurugan1972
              from Chennai, Tamil Nadu
              Dec 28, 2015
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              Address: 600087

              I am eligible for a 1 + 1 offer as per the message I had received on my mobile [protected] (the offer is ending as of today). But I had dined for Rs. 940/- at Chennai (Alwar Thirunagari branch) yesterday (27 Dec 2015) but no offers were given. When asked the response was not good and satisfactory. Why should the customers be cheated by Dominos like this? How can they expect us to go there next time?
              Domino's Pizza customer support has been notified about the posted complaint.
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                A
                Amber11
                from Delhi, Delhi
                Dec 27, 2015
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                Address: New Delhi, Delhi, 110092
                Website: Dominoz

                On the Eve of 25th Dec.at around 7.30 PM, 8 Margritas were Ordered online .I received confirmation, Order no.353, thrpugh SMS on my mobile no.[protected].We waited till 9.45 and called up the Patparganj outlet to which we came to they have not received any such order.The kids were very upset their party got ruined .The next day I called up this outlet asking for explanation from the Duty Manager Mr.Jitender, he did not give his full name, Firstly I was told he is aware of this case but he has not received any order as such.Secondly he told me the order got cancelled from some other mobile number.to which I think order which is not placed as per him how did it got cancelled when I have made no cancellations. Thirdly he told me my order was delivered right on time in Agrasen Apartment, I reside in Mayfair Apartments, Order was in name of my Daughter Amber, there is a valid phone no. given then how was it possible that the order which was not placed as per the Manager got delivered in some other Apartment. Please look into the matter and give a relevant answer to my queries. Thanks
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                  D
                  Deepa Rath
                  from Hyderabad, Telangana
                  Dec 27, 2015
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                  Address: 500009
                  Website: m.dominos.co.in/?brand

                  Hi this is deepa rath ..I have ordered a pizza on line on Sunday night..paid it through net banking..but didn't get my pizza delivered and till I called no repose from the store and when I called the domins store tirumalgiry for my order..I got very harsh response from the manager ashok that we tired your number it was switched off..where as my number was 100% on and now that is 10pm he is telling hr will send me the pizza..I said I don't want the pizza and cancel my order he said return my money the manager at the store said ok money you will get after 3days..I said I can't wait for my money to return till 3days...postpone my order to tomorrow same time...he said it is not possible..and will confirm and tell you...when I I have already ordered online already paid the payment why do they want confirmation..if they tired and my phone was switched off...at one time..I think they can try 2-3times more...it is their mistake they are putting on customer..It was a worst experience with domins pizza..with there mistake they are putting it on customer..
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    N
                    NamanBarbie
                    from Delhi, Delhi
                    Dec 27, 2015
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                    Address: New Delhi, Delhi, 110041

                    It took them 1 hour 15 minutes to deliver the order. We did not take it as it was already cold . Nobody was picking up the phone at the outlet.
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                      T
                      tushar12de
                      from Chakrata, Uttarakhand
                      Dec 27, 2015
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                      Address: Dehradun, Uttarakhand, 248001

                      I placed an order at Dominos Pizza, Rajpur Road Dehradun today i.e. 27.12.2015. I placed an order at 4:33pm and went to pick the order at 5:30pm. The order was not prepared till that time. Order No.127. I waited till 5:50pm & asked for the order again but order was still not ready & the staff started misbehaving. I left the outlet with the bill but without order & payment. They clearly said we are not afraid of any complains & do whatever you want to... I want the outlet to be closed as soon as possible. Regards, Tushar
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                        M
                        mittalanchal077@gmail
                        from Mumbai, Maharashtra
                        Dec 27, 2015
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                        Address: Dehradun, Uttarakhand, 248001
                        Website: Dominos

                        Hi.
                        Order no 98
                        From vikas cinemall indra naga


                        Pizza was not delivered on time. It was delivered after one hour 20 min
                        Order time 5:10 pm
                        Delivery time 6:22
                        Delivery boy sandeep

                        You claim 30 min of free. Now where are your services
                        Pizza was not hot

                        Worst service
                        Rude behavoiur
                        Remove the logo

                        Thanks
                        Anchal
                        [protected]
                        +3 photos
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Hi,

                        We asked the domino's people to deliver the complimentary at the new address but they reject and asked to visited the store i[censored] want complimentary offer.'
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                          A
                          Aditya1006
                          from Mumbai, Maharashtra
                          Dec 25, 2015
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                          Address: Thane, Maharashtra, 400601
                          Website: www.dominos.co.in

                          I have ordered 4 veg pizza from dominos wondermall, but i received 3 veg and 1 non veg pizza, I eat 2 pieces of non veg pizza, and i am a pure vegeteerian guy, My religious sentiments are hurted. I wanted some strict action must be taken. I am mentally and religiously hearted from this incident . I need some strict action.I have also clicked the pictures of non veg pizza and my bill.
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            S
                            sahil pragat
                            Dec 25, 2015
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                            Address: Indore, Madhya Pradesh, 452012
                            Website: dominis.co.in

                            I ordered online on 23rd of december 2015 and payed for it online for rs. 202 but order didn't place amount is deducted from my bank account so please get that money back to me
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                              manishanandapanda
                              from Mumbai, Maharashtra
                              Dec 25, 2015
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                              Address: Pune, Maharashtra, 411041

                              This is regarding my order number 380 which was an online order. The manager of the Anand nagar, Pune branch .The ordered dishes were not available so instead of it the manager suggested me to take another pizza which I denied as I had already ordered 4 3 pizzas. And then he started misbehaving and abusing verbally over phone . This indeed is very unlikely as Dominos is a very renowned brand and something of this sort coming from u guyz is utterly disappointing.Ver annoyed. I ll definitely take legal action against this.
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                G
                                Ganga7
                                Dec 25, 2015
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                                Address: Chennai, Tamil Nadu, 600063
                                Website: Domino's app

                                An amount of INR 785 was deducted from my paytm wallet towards "BILLDESK" for an order from domino's pizza and the order wasn't acknowledged by the latter, and hence didn't get the pizza. The reference number is #EPT[protected]. As if not getting the pizza wasn't bad enough, a refund wasn't processed immediately or at least, intimated. I expect a refund as quick as possible.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  A
                                  abhay4321
                                  Dec 24, 2015
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                                  Address: Haridwar, Uttarakhand, 247667
                                  Website: www.consumercomplaints.in/dominos-pizza-b100147

                                  Sir/Madam I would like to draw your kind attention that my personal number i.e. [protected] is being displayed on the below link www.consumercomplaints.in/dominos-pizza-b100147 Due to this wrong displaying, i m suffering from lots of call regarding pizza issues. Please remove my number as soon as possible Thanking you Dharmendra Bhardwaj[protected]
                                  +1 photos
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                                    N
                                    Nikhilunni
                                    from Palghat, Kerala
                                    Dec 24, 2015
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                                    Address: Chennai, Tamil Nadu
                                    Website: Www.Dominos.in

                                    An amount of INR 630 was deducted from my paytm wallet towards "BILLDESK" for an order from domino's pizza and the order wasn't acknowledged by the latter, and hence didn't get the pizza. The reference number is #EPT[protected]. As if not getting the pizza wasn't bad enough, a refund wasn't processed immediately or at least, intimated. I expect a refund as quick as possible.
                                    Dec 31, 2015
                                    Complaint marked as Resolved 
                                    The refund has been credited back to paytm account, 6 days after registering the complaint, by BILLDESK Under the name 'failed transaction'. There was no intimation by mail though.
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      priyarya
                                      from Pune, Maharashtra
                                      Dec 24, 2015
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                                      Address: Pune, Maharashtra, 411038
                                      Website: www.consumercomplaints.in

                                      I ordered yesterday and imy cheese dip with garlic dip was open not even sealed. And i didn't evn got the seasonings and chili flakes, also the zingy parcel which i ordered was not at all fresh, it ws sour n tasted like rotten.wht kind of a service is this. Its better to order pizzas frm pizza hut rather dan dominos. Highly disappointed.
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                                        SUMANJAN KARMAKAR
                                        from Bardhaman, West Bengal
                                        Dec 23, 2015
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                                        Address: 713104
                                        Website: pizzaonline.dominos.co.in

                                        Quality of Domino's is world class, no question on it. But when it comes to Burdwan Domino's hub (Bhardhaman Arcade, B.b. Ghosh Road Burdwan West Bangal-713101) they served worst quality. They cannot know what is Cheese Burst and what is normal. No different between those two types. I am a regular customer of Burdwan Domino's hub (Bhardhaman Arcade) but every time I placed order and I disappointed. In Kolkata or other city they served very well quantity of cheese, but in Burdwan it is just like a dream, you spend money on Cheese Burst, but it comes like normal pizza. Last order that I have made, it was worst. I have attached it's order confirmation copy from my mail ID. It has very minimum quantity of cheese and it comes after 60 min after my order placing and it was cold. In other city the price rate is same then why in Burdwan City it serve worst quality in same price? Think about it other wise many customer will looking for it's replacement.
                                        +2 photos
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