Domino's Pizza Complaints & Reviews

I place order on 8th Jan 2016 around 8:30 pm and tried to contact them after 2 hour to get order but did not received order even next day. On next day I check online order status it is showing delivered. I don't know where they deliver this order. This worst experience in my life as they took money from me and deliver order to someone else. Enjoy domino's free pizza from me. I am not going to order anything from you in future and definitely...

I placed the order at Domino's Pizza Vasant Oscar. Mulund (W) for one Chicken Mexicana Medium Sized Pizza and one Veg Chicken Extravaganza through my registered mobile number [protected]. They told me that the order would take some time to deliver as the restaurant was running an offer of 1 pizza free on 1 pizza. I understood as they said that the order would be delivered within an hour and a half. The order was placed at 9:15 PM. I did not...

Hi, I placed a pizza order on 19/12/2015, order no was 34 amounting to rs 580. I placed order at domino's pizza near nalstop, Pune. I received a reply stating that your order could not be processed to our restaurant due to technical reason. Money will be auto refunded within 7 working days. On 22/12/2015 I received a reply stating that refund has been processed and refund will take 4-5 days On 23/12/2015 - refund of rs 580 is...

Had a birthday get together. Ordered a pizza at 9 pm 8th janauary. After waiting an hour, called again at 10 on the number 68886888 who connected me to Prashant Vihar branch. They told me no order had been placed and after a discussion of 4 minutes the guy cut the Fon on my face. The experience wasn't only infuriating but also insulting. no where I could sense apology in the entire conversation. Placed order using the number: [protected]...

Order no 367, which was ordered online, Pizza was delivered in time period more than 1 hour with soggy in quality and sorry to say with that no origanos and chilly flakes given as the delivery man has told it is inside the box but it was missing. in spite of calling many time no response so we have wasted our money and pizza was disposed off. This is happening 2-3 time, so thinking never to order again to dominos seeing this type of attitude...

Mr. Ram (Manager) R city mall, mumbai Doesn't know hiw to talk with customers and denay very frequently for delivery within 10 mins reach of network. The way he talked with me was unbearable and if I would wish on thing in life will be firing the same person. I need apology letter from him....

I ordered a pizza for 632rs by applying buy one get one free offer!money got deducted from the bank!but order isint placed!my phone no is [protected]!!do the necessary asap!...

This is the second time I'm complaining about your Bhiwadi branch. Not only is there a lack o[censored]nderstanding of orders, often orders are reversed and bills that don't match the orders received. Moreover, orders arrive with inadequate chicken or pepperoni etc and barely covered with cheese. Though we love your pizzas we've wowed never to risk ordering it here in Bhiwadi. Please do look into this and bring on a change....

Hi Team,
I had placed an order via the dominos website on 4th Jan.16 at 12.18 (bill no. DP166428/[protected]/37949 for Rs. 2244.26)…and the order was wrongly directed to MG Road branch instead of Residency Road, however Mr. Mohammed (Duty Manager) of MG Road branch was very kind and as a special case accepted to deliver the same at 1.00pm.
After several calls and reminders, the delivery boy took two and half hours to...

Hi Team, I had placed an order via the dominos website. When i chose to pay via paytm for the order worth Rs.596 the money got debited from my paytm but the order was not received. I cross checked with paytm and the money transaction was successful. Finally when the order number was not generated then i had to go ahead with cash On delivery order no. 132 in Madhapur branch, Hyderabad dominos on 5 th January 2016. Please look into the...

This is in regard to my visit to dominoes at Nehru place on the 4th of January between 7-8 pm where I ordered a cheese burst spicy chicken pizza, garlic bread and coke for myself.I was dining in and my order was not a take away. That visit was worse than a roadside stall where there were bits of paper stuck below the cheese layer in my pizza .. On complaining to the person I placed an order(Mr Vijay Kumar ) who on my complaining told me it...

I placed a order of Rs. 525 on 23/12/2015 on dominos and payed through paytm wallet (order details :Paid for Order BILLDESK Order #EPT[protected]Paytm Cash Txn ID [protected]-12-23 07:51:42 PM, of Rs.553 on 29 /31/2015 again on dominos and payed through paytm wallet (order details : Paid for Order BILLDESK Order #EPT[protected]Paytm Cash Txn ID [protected]-12-29 08:53:12 PM, of Rs.525 on 1/01/2016 again on dominos and payed...

श्रीमान प्रशांत जो आपकी ज्योति नगर ब्रांच में टीम मेंबर है उनका व्यवहार बहुत ही खराब है। मैं उन्हें margrita डबल चीज़ का आर्डर देने गया। आर्डर देते समय मैंने पुछा क्या कोई स्कीम...

We had ordered a Roman Veg Supreme Pizza on 3rd Jan... the pizza was too thin unlike as is shown in the pictures and been charged a hefty of Rs. 370/- Domino's needs to work on the prizes and Quality of its products as even the amount of cheese used is not as it is displayed in the posters and pictures! Rendezvous Cafe in Pondicherry offered us a good qty of abt 8-10 thick soft breads in a plate of garlic bread for a reasonable prize!...

We had a pizza in dominos, Hiranandi, Mumbai. In their rate card they said all prices were inclusive of taxes. but when we ordered they levied heavy taxes. This is wrong. They cheated on us....

I hav ordered peppy paneer pizza. Very delayed service. I hav to repeat so many times to place the order. And wen I Got the pizza after such a long time it was not the one that I ordered. And I can't wait another half an hour to get back the pizza I want. So I hav to eat d pizza tat was delivered. Please take proper action...

They charge us service tax of 5.8% on home delivery and we searched over internet about service tax, online they said that they can apply service tax when we are in restaurant using their facilities . i am attached the bill photo with compliant it's little fade out but you can still read....

Delivery boy came after 35 minutes and argued with me and even the employee in tha branch Mr. Inder argued on phone call and wasted 10 minutes more than that. Mr Inder dont have the communication skills cant speak in polite way with the customers. At the end i, Manav Gupta paid for the order 193 even the delivery was late...

This started when the delivery guy came to my residence for the delivery of my order. The bill amounted to ₹343 and as the delivery guy said he DIDN'T HAVE ANY CHANGE ON HIM, I paid ₹350 as a round figure. Accepting the amount the delivery guy left saying HE WILL RETURN THE BILL BY THE EVENING. He never showed up after that. Upon consuming my pizza, I fell ill and had caught food poisoning. I tweeted about my experience the same day i.e....

On 31st dec 2015, i tried to place an order through paytm wallet. but amount has been debited and order not place, i called customer care they said, your amount will be refunded and ask again try to place order. i again place the order, and this time also same happens amount debited but order not placed. i called customer care, they forwarded my call to feedback department and they raised a complain and said you will get a call from our...