Domino's Pizza Complaints & Reviews

Date : 18th July 2015 Place : Bhandup West, Mumbai Order No: 255 The order was placed at 9:27 PM. At around 10:10 PM, I call up the Dominos Store asking why my pizza is not delivered yet, the staff says it will be delivered soon, the guy has left. I told them that it's already 40 minutes, and no one has turned up. I called the store at 10 minutes intervals, and all they said was "Aa jayega pizza 5 min mein" ( The pizza will come in...

Disgusting service paid for the pizza online and this lady who takes the call at dominos ballyjung circular road called herself shobha was extremely rude talking like she doing me a huge favour by ansering me and told i will receive the pizza when its ready when it was already past 1hr or ordering. When i called again she tells me threre is lot of rush to not call 10times. Please do not take orders without the permission of miss shobha or...

I have ordered cheese burst extra veganza and cheese burst margerita pizza. But we alwys fund normal pizza with no liquid cheese and they just reply its a mistake will send other pizza within 20min. Why do they dont execute the order well and just spoil our mood of eating. Kandivali MG road store alwys does do. Its many times with me...

The order no. 314 dtd 19/07/2015 was placed on 8.45 pm but was delivered at 09.44 pm by your delivery boy.The distance between your pizza shop and our home is only 15 mnts by bike/car.Even the pizza that was delivered was cold.We want a refund of our money for such a poor service and product......

One of the ingredients is Cheese Jalepano Dip for which I had paid. Amazingly this was not delivered with the order. This is the second time such an error is been reported. I believe Dominos hardly bothers on training and perfection of their staff. This is the second time I am facing a concern from the second outlet, this time I don’t get product which I already paid for. I must reiterate that training and seriousness should be...

I ordered new launched Medium Veg Roman Supreme pizza looking at main ingredient Broccoli and what I found is broccoli missing. Manager Suryakant told later they don't have broccoli. My concern is why they didn't informed this on confirmation call? Worst experience....

Date : 18th July 2015 Place : Bhandup West, Mumbai Order No: 255 The order was placed at 9:27 PM. At around 10:10 PM, I call up the Dominos Store asking why my pizza is not delivered yet, the staff says it will be delivered soon, the guy has left. I told them that it's already 40 minutes, and no one has turned up. I called the store at 10 minutes intervals, and all they said was "Aa jayega pizza 5 min mein" ( The pizza will come in 5 minutes...

Online order 53, dates 19.07.2015 Delayed delivery, more than the regular delivery time, no phone call from dominos regarding the delay in delivery When a complaint is launched the harassed way of speaking by Mr Hridesh, customer service executive and making a mocking laugh is an insult to any customer, . I was patient in the start of the conversation, but after being infuriated, I too lost my cool Need an explanation from someone...

I ordered pizza on 18/7/15. Which was to be delivered at 10pm. Instead the delivery man came at 10.11pm. I asked him about the policy of the company regarding delivery on time. He started giving lame excuses like he like had gone to the wrong place and the main gate was closed bla bla bla. He had my no he could have called me. But he didn't. And there is no proof of whatever he said. I asked him to call his office. He kept on fumbling with...

The order no. 207 dtd 18/07/2015 was placed on 9.05 pm but was delivered at 10.20 pm by your delivery boy.The distance between your pizza shop and our home is only 15 mnts by bike/car.Even the pizza that was delivered was cold.We want a refund of our money for such a poor service and product....

Dear Sir, I have order Pizza from one of your outlet at Shop No. 3, 4 & 5, Ground Floor, 4D Square, Plot No 89, Scheme No. 21, Moje Motera, Ahmedabad, Gujarat 380006 The manager called me and refuse to give home delivery of pizza by saying that he can't deliver pizza due to out of service area but actually my home is just around 3 km. so i don't find this is valid ground for refusal of home and i also read terms and conditions for...

This is with reference to the cleanliness of the store at main Road, Ranchi which has been found very dirty during my visit on 18/07/2015, order no 315 @ 7.42 pm. Photo attached. The booming /wiping of the floor needs to be done frequently as happens in metro cities. And also tv is not being displayed at the store. Please take immediate action in this regard. Sneh Ranjan Cell # [protected]...

I am astonished to see this kind of response from professionals like dominos. I ordered food online at ANSAL plaza outlet in Gurgaon first of all I kept waiting for food for 40 minutes no response from outlet tried calling them spoke to mr Neeraj he apologize and told me I will call back then this home delivery guy calls from some mobile saying sir ur address is wrong I told him I had recon firmed address by ph also to outlet. I said kids...

Hello dominos team My name is rajnish my number is [protected] and I ordered a pizza mania from sector 61 noida [protected] on 12 July 2015 manager name was aavish. First I got the order in almost an hour and when I called the manager to ask that whyvthw order is so late he was so rude and said it's your choice whether to accept the order or not. We do not accept this kind of service from u....

Iam pure vegetarian by birth and pure bhramin. Lingampally hyd dominos servied non veg. I have complained them via online but no response. Even I haven't received my money back. .. This is really frustrating me. I want to file a case in consumer as I have bill, snaps and vedio of this incident....

the incident took place on 10th june 2015. We were at dominoes pizza, rajpur road dehradun.. The employee at the shop took our order and we had to pay a bill of Rs 448. So i thought to pay it by my SBI debit card. He swiped the debit card through the machine and asked em to enter the credentials. after sometime he told that the card was;nt working and the transaction is declined. HE again did the same procedure, again i entered my credentials...

This is regarding the pitampura, road no. 44 store, delhi. For at least 10 times, the pizza ordered (Cheese burst) did not have even half of the cheese supposed to be in the pizza. On complaining, i was given a rude reply that the cheese was accurate although i had shown the pizza to the delivery boy. . Also, after some time, the store boys refused to take the order for delivery as instructed by the manager of the store - mr. Karamjeet. It's...

I had ordered Stuffed Garlic Bread and Pizza from Domino's Sunny Enclave. I found hair in the garlic bread. As I have order at the outlet the manager of the store not even apologize and he send me new stuffed garlic bread. This is really disappointing and this shows how you guys trained your staff regarding the handling of the complaints. I got the pics of the same that I am sharing with you. I have not shared the same on social website yet....

I had ordered an Pizza - Invoice number - DPI65916/15-16/31397 Date - 11 July 2015 Order No - 195 We had ordered pizza on our way the receipt say 7:05 as the time we placed order .In 45 min when enquired the pizza was not delivered .Coming back to the shop we enquired firstly they said we delivered pizza on time .(first false commitment) on my re confirmation they were still adamant on their delivery in 30 min . I insisted I need...

Sir, Today i ordered a pizza Mexican green wave Cheese wonder But the quality of cheese was too poor It had a different taste Product cheese was not good and it didn't even apreared as cheese wonder though i paid extra for it I was on a trip to haridwar There i went to pentagon mall Dominos But i am a citizen of dehradun And i am back to dehradun now How to approach that people of dominos at pentagon mall haridwar Kindly provide...