Domino's Pizza Complaints & Reviews

Date of incident: 07/08/2015 outlet: Dominos Pizza, Veera Desai Road, Andheri West, Mumbai As my order was not delivered on time, I called the outlet inquiring about my order and also asked about the 30minute policy offer (30 minutes or free). The attendant of my phone call ( a female) refused to comply to the 30mins policy which they mention. My order complied entirely in its terms and conditions. The female refused the 30minute policy...

What kind of service is this I was waiting for my order for more than an hour and nobody delivered anything. How can they be so irresponsible, if they cannot deliver order then they should not accept it and should at least send some notification in case order is delayed or canceled. This is not acceptable at all. I want immediate action on this. My order number is 309 dated 08 Aug 2015. It was a prepaid order my money is deducted and I have...

Hi, I have ordered for pizza @ dominos Gachibowli Hyderabad today(7/8/2015) @ 8.38 p.m . Pizza was not delivered to me more than an hour of ordered time . Pizza got delivered @ 9.54 p.m the helpline number [protected] didn't pick up the call at all when I tried to enquire. Please find the attached proof for the same. I was very fortunate to catch the delivery guy outside my apartment ....

Dominos pizza is fooling customers by advertising that they deliver pizza within 30 mins or its free. this is the 2nd time that we placed an order online and they have not delivered. Nor are any of their customer care nos responding. I have proof of email for placing the order onloine at 8.40 pm today and the food is still not delivered This company is doing Sheer abuse of customer rights and MUST be banned in INDIA...

Dear Sir, My self Vikas Gupta. I ordered online Pizza today (07-Aug-15 time : 12:58 ) Order No. 41. They placed ordered and confirm from us via telephonic (Tele. no. is [protected]) . After 1 hour (07-Aug-15 Time : 02:10 PM) they call back again and said that they are unable to delivered to my area while i saw that they delivered Pizza in same area which located about 500 METER only. When i explained them they says that "Sorry,...

I am Balvinder Singh, from vasai East. I need to tell you that myself and my family and some freinds went to dominos vasai East outle.I odered food(see attached bill).I ordered non veg tacos for my daughter, while she is eating she informed me some blue colour line(Picture attached) in the tacos.I saw it was ball point pen ink.I told the staff but they told it is not blue ink something else.But still they dont tell me the answer.I had spoke...

I placed my order on 27th July, 2015, two times and it failed both time with fallowing error, "We were unable to place your order to the kitchen due to some technical reason" I was trying to pay using mobikwik to Dominos, Payment debited from my Ac two times but there was no order placed. Amount was 1499.0 both the times that makes total of 2998.0 that should be refunded in my Wallet. Here is transaction IDs: DMBK[protected] and DMBK[protected],...

I had ordered pizza on 28jul15 using mobile app of dominos..paid thru icici netbanking inr 432 but it said sorry your order is not completed so i paid again same amount thru netbanking.then it said order completed n my order no.ge erated.pizza was delivered n when i called dominos they said as i paid twice so 1 transaction refund will be done in 7 days.but no refund received yet. My name Harsha Srivastava Email id:harsha.[protected]@gmail.com Order...

We placed a order via app, providing all the details, we even got an Sms confirming the request . After 45 mins we did not hear anything from their side. No call or msg On giving the customer care a call, they starting enquiring about the address, and said they will place the order then. And even the agent misbehaved on the call, Name : Mariya phone no : 26687733 address : btm 2nd stage...

Invoice number DPI66642/15-16/29650 Bad quality of pizza and bad behaviour of restaurant staff of nangia park, delhi outlet. The pizza delivery guy came 15 mins late, when we asked for DOSCOUNT/COMPENSATION ( THEY PROMISE TO DELIVER IT IN 30 MINS), the delivery boy misbehaved and said I we will not give u the pizza if you dont pay us the full amount. He took the pizzas back and spoiled our program. On calling the manager abhijeet, he...

Hi last month I ordered a pizza trice from their website ...payment deducted from my account but order failed and I got a msg from dominoes that ur amt will be refunded in 7 days...I received a mail on 8th and 9thjuly that ur amt has been refunded but I havent received any amount...I need a revert on the same... Expecting some serious action my complaint below are the three messages that i got 1-Your refund request for following...

Hi! the transaction was cancelled when i tried to order a pizza online using mobikwik wallet ...it was on 24/7/2015 and the transaction id is DMBK[protected] amount was rupees 918 ...i was said that the money would be refunded within 7 working days which are gone past...i would like dominoes to look into this matter asap and let me know if the failure of the transaction was acknowledged in the first place thanks and regards name -Paul...

Hi, I was trying to order on 18th of july 2015 via debit card. The amount of 1095 was deducted from my a/c but I got a mail that order is not placed to the kitchen and the refund will be done within 7 days and still I have not received back the amount.I have tried to call the customer care and they are saying that they have not received any order and connecting me to the store manager. I am providing the details kindly look into it. Store...

Hi, I have tried to register an online order amounting to Rs.535/- on 31th JULY'15 and amount was paid through online banking. Though money deducted from my account but have not received anything against the same and a message was displayed that "order is not confirm, please try again". Even after passing three days, the deducted amount has not been reversed in to my account. MY transaction id is Pls reverse my amount as soon...

This is with reference to the money which was charged twice in the Domino's outlet in Pimple Saudagar, Pune. The bill amount The bill amount was 680 and I first paid with card. Later the girl in the counter said that the transaction has failed and asked us to pay cash. After paying Rs.680/- by cash, I received a message on my mobile regarding the confirmation of payment though debit card. When I contacted the girl in the counter,...

The Pizza order (Order # 331) placed at Sarjapur road store (Store # 629) got delayed by an hour. The delivery person who claimed himself to be the Store Manager - Arun instead of regretting the delay caused by an hour started giving lame excuses and took away the pizza showing his high headed attitude, arrogance and rudeness. This is highly non professional of Domino's and non trained staffs for showing such behavior. Their central number...

Today, 2nd Aug, 15, while placing an online order on domino's webiste, bill amount got deducted Rs 537/- from my account to 'PAYUJUBILANTFOODWORK' but order was not placed and hence for the same order I had to made another payement of Rs 537/-. Please let me know how will get the refund of Rs 537. Thanks...

I have ordered pizza from dominos, the delivery boy called after 36 mins and after being late when asked for free pizza, he started doing arguments regarding water logging problems, altough there is no such problen in the whole area. the service was very poor....

My name is Bertram Bernard Lobo, Alt no [protected]. I had just visited outlet in Bandra East Domino's pizza near chetna college . Serco company had given offer on less than Rs 350 /- 15% discount and also above Rs 350/- 20% on bill that was for online, but I had visited outlet I had shown them the snap shot of the image they had accept the offer on the counter and also were informed will get discount on the bill. but they haven't given the...

i had ordered for Chicken Florence and got another pizza, gave feedback and also contacted someone through chat, no one called but the person on the chat only had to say "Dear Guest, please contact the restaurant and get the pizza replaced."...