Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6565
Resolved
724
Unresolved
5841
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 253

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
IrritatedAnnoyedcustomer
from Bengaluru, Karnataka
Report
Copy

1. Late deliver 2. I have made 20 calls to reach the restaurant

Address:Bangalore, Karnataka

1, I have received the pizza later than 30 minutes from the time of deliver though the delivery point is opposite to the store. 2. I had to call 20 times to the store to reach out to my complaint City Bangalore Store Soul Space Arena doddanakundi Invoice no. DPI662d11/15-16/20886 Phone no.[protected]trying it is waste)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nile_dce
from Bengaluru, Karnataka
Report
Copy

Pathetic Online Ordering

Address:Bangalore, Karnataka

Hi Dominos, I am based out of Bangalore and live in BTM Layout area. Of Late, the customer service for the online order delivery has become really pathetic. This is happening to me for the second time and so decided to raise a complain. Last time when I ordered, the Dominos Store in BTM 2nd stage said my address was not serviced by them even though I live in SNN Raj Lakeview Apartment in BTM 2nd Stage. They said my apartment comes under...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanchanjeet Kalra
from Noida, Uttar Pradesh
Report
Copy

Unethical and rude behavior

Address:Ghaziabad, Uttar Pradesh

Hi, I would like to bring to the notice of concerned authorities that the behavior of associates at Aditya Mall, Indirapuram outlet is very rude. The phone calls are first not entertained. We have to call multiple times to speak to an associate. The behavior over the phone is very very rude. No customer service. Customers cannot be taken for granted.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepjeet Sen
from Gurgaon, Haryana
Report
Copy

Amount got deducted, but not able to place order online

Address:Ghaziabad, Uttar Pradesh

Myself, Deepjeet Sen from Indirapuram, Ghaziabad, contact no. is [protected]. While ordering online, although amount got deducted from my bank account, the order was not placed. This happened twice this week with me. First on 25th June, while ordering payment of Rs 502 was done to PAYUJUBILANTFOODWORK, but ultimately order didn't get placed. I ordered again online, and at the second time it was successful, with me paying Rs 502 again at around...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreea Sharma
from Mumbai, Maharashtra
Report
Copy

Extremely late delivery

Address:Mumbai City, Maharashtra

The toppings (cheese and the rest) of a large pizza (chef's chicken) was stuck to the roof of the pizza box because there was no pizza-stand. The delivery boy took the pizza back after promising to bring a new one in 15 minutes. I waited for 1 hour 40 minutes for this pizza without compensation....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surmay7
from Jammu, Jammu and Kashmir
Report
Copy

highly unsatiafied

Address:Chandigarh, Chandigarh

i'm highly unsatisfied with the dominos. i ordered pizza n its not good in taste. this is 5th time that i have to call them and request thm to replace my pizza. i dn think a brand liks dominoa should bear this.. hope to solve this. this is 5th time that i have to replace my order. i regret being to dominos.. highly unsatisfied.. and i think now i won't go to dominoa ever. because of the poor service. i orderd chees burst and there is almost...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajiv jindal adv
from Mumbai, Maharashtra
Report
Copy

double payment

Address:Bathinda, Punjab

Hi On 23.6.2015 I have order for one single onlime, dominoes boy has asked 246 rs as bill was on credit in the meantime amount also debited fromy bank account double has been recd by dominoes my order no was 94 deliver from mittal mall bathinda. I have paid excess amt of rs.246/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mysore, Karnataka

this is not first time it happened, this is 4th time happening. when ever i order for parcel, they will not return me the difference amount immediately and last time i did not take rs 50 from them also. after getting parcel in our hand we will forget about difference amount. staff are taking it as advantage and today they have given carry bag, which was used. never feel like going back to kuvempunagar branch Mysore. Kindly revert Harish...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijaysahu0103
from Mangalore, Karnataka
Report
Copy

order pizza online and paid money in advance

Address:Pune, Maharashtra

order pizza online and paid money in advance order no 130 dated 26 June 2015. I selected pimpri location while doing online order because I am staying pimpri, but immediate I got call from domino outlet saying in your area we don't cover and order canceled . How I can identified / select location because there were so many options for pimpri, pimri gaon, pimri (Ajmera) ... etc.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D_Sangar
from Bhopal, Madhya Pradesh
Report
Copy

Delay in Delivery against the Norms 30min or free

Address:Bhopal, Madhya Pradesh

Today I have ordered Pizza and other eatables from Vidhya Nagar Outlet, Bhopal Branch at 7:12 pm and got the delivery at 7:45 pm ( 33 min) by Mr. Narendra and he refused to deliver it free. Which as per my opinion is out of order and against norms of Domino's. Invoice No.-DPI 66576 DATED:- 26/06/2015...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poorvagod
from Mumbai, Maharashtra
Report
Copy

Order not placed, money deducted

Address:Mumbai City, Maharashtra

On using the app for ordering pizza online, the order was not processed and the money was deducted from the account. I received an email from Dominos saying: "Hi Poorva Godbole, Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt. We sincerely regret the inconvenience. In case you have applied an unique coupon, it will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
puneetkhullar
from Bengaluru, Karnataka
Report
Copy

Pizza Refund

Address:Bangalore Urban, Karnataka

I ordered pizza on 12th June and it was a failed transaction. Money of 565 has been deducted from my account but still no refund till date. The mail has been sent to me by Dominos that: Hi Puneet Khullar, Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanuja Bisht
from Bengaluru, Karnataka
Report
Copy

DISAPPOINTING SERVICE AND ORDER DELIVERY

Address:Bangalore, Karnataka

Highly disappointing with the service of domino order no #94 dated 25/06/2015 at koramangala 4rth block outlet at 19.54.02. I called the outlet 5 times for my order delivery but they refused to deliver the order when i asked for 30 min delivery guarantee. 1st call, 20.30 hours "me- when i will receive my order? its already more than expected time". he replies- he must be around there. will be reaching in a while. ok 2nd call, 20.36- they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhawana hem
from Mumbai, Maharashtra
Report
Copy

playing with life and negligence

Address:Jaipur, Rajasthan

i bought taccos from dominos on 24 june 2015 and inthat i found HAIR in between the filling i am really disappointed to see that when i called them they simply said to replace the order without apologizing or sense of seriousness that it could be so dangerous to my health it can cause me breathing problem just refunding the amount is not the solution if they dint realize the repercussion of it....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajivsan4
from Mumbai, Maharashtra
Report
Copy

Online Order cancel without confirmation

Address:Patna, Bihar

After got a confirmation via mail for order placed but local Patna shop SHAHI BUILDING, EXHIBITION ROAD GROUND FLOOR, MUNICIPALITY NO. 396C SHAHI BUILDING, EXHIBITION ROAD, PATNA - 800001 PH.NO.[protected] has been cancel my order given fake update... For your kind information Domino's service is very poor in Patna...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lorita Shukla
from Mumbai, Maharashtra
Report
Copy

worst online service

Address:Mumbai City, Maharashtra

I am writing this complaint after getting extremely fed up from Domino's online service, many a times I have placed my order but never get the delivery. Today even due to your so called problem of network I have to stay in hunger whole night. So it would b great if you people start working over your online service or rather shut it down. Its no where making the task easier, in fact as a regular consumer I can say that your services always...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshsinghania
from Bengaluru, Karnataka
Report
Copy

Not delivered - no refund

Address:Bangalore, Karnataka

This is the issue regarding non delivery of Pizza and charging money for that.This happened in Dominos Pizza outlet in BTM 2nd stage, Bangalore. On 12th June, I ordered a pizza online and made the payment of Rs 558 online. The pizza was never delivered to me and I had to stay hungry that night as I had no other source of food as it was already 12 midnight. I tried calling in the outlet on the status of my order, but noone picked that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hariharakumar.ra
from Pune, Maharashtra
Report
Copy

Food poisoning and bad customer service with Dominos

Address:Chennai, Tamil Nadu

Twice a week I used to have pizza from Dominos and that too from the same store. Last two times the customer service and the Pizza was really not good. Last Order Number : 221 Last Order Time : 06/12/2015 07:51:12 PM Issues with Last two orders - The Pizza was not hot - The Thin crust was like biscut when they delivered - The Pizza was delivered after fourty five min and said this is usual time taken by Dominos delivery Complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SumitSaini336
from Chennai, Tamil Nadu
Report
Copy

Poor service quality and attitude of Dominos outlet at Ludhiana

Address:Ludhiana, Punjab

Complaint against - Dominos outlet -Dugri, Ludhiana, Punjab This is just for your information that Dominos outlet is delivering very poor services and having careless attitude towards customers. I placed Pizza at 10:20PM on 21.06.2015 at Dominos (Contact no.[protected]. But Pizza was not delivered even upto 11:45PM. When I myself called them to take update, they told that Pizza will be delivered after 20 minutes. When Dominos assures...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
singhrohit1995
from Kanpur, Uttar Pradesh
Report
Copy

Late delivery and unaccpetable behaviour of employee

Address:Kanpur, Uttar Pradesh

On 19th of june when i placed an order with dominos pizza at 9.04 pm with txn no :2e03c5c56e1e9e3975a7
& mob:[protected]
& with order no 247
While i received the order at 10.34pm which is completely against the delivery policy of dominos pizza of 30 mins nahi toh free. On toking to the its employee on phone i was even shattered with his behaviour when he straight away said that this is the normal time which is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy