Domino's Pizza Complaints & Reviews

Hi last week I ordered a pizza ...payment deducted from my account but order failed and I got a msg from dominoes that ur amountt will be refunded in 7 days...I received a mail on 4 th june 2015 that ur amount has been refunded but I haven't received any amount...I need a revert on the same... MY total amount was 319.00rs Expecting some serious action my complaint please return my money back this is really embarrassing Regards:...

On 4 june 2015, due to your connection failure my order is fail but transaction is placed. After the failure cash is not back in 7 working days. Do something as soon as possible. customer name: shivam choudaha Email id: shivam.[protected]@ gmail.com Contact No. +91-[protected]...

Hello, I had placed an order via online portal for dominos, It worked fine till money transfer but after that it did not come up with order number and i called the store manager said order is not received by them and money will be transfered to my account in 7 days. But i have not a single way where i can communicate with dominos about my refund. Payment transcation details 06/06/2015 PURCHASE AT DOMINOS 14:12:07/74631 INR ...

i have been a loyal customer for dominos . one phone call to thr coimbatore, ramanathapuram branch just ruined my mood . And also iam pretty well sure that the Dominos is Losing its Reputation due to its Ramanathapuram Branch .Hope Dominos gets it ....

On 31st May 2015, I have tried ordering pizza online through dominos website. When I ordered the amount (Rs. 420/-) was debited from the account but I did not receive any confirmation SMS from Dominos. I have waited for about 10 days and still the money is not returned. I am requesting you to return the money at the earliest....

This is the worst experience I ever had with Dominos in last 7 yrs. I tried to place an order on 15th my around 9:30 pm and although my money was deducted but order was not placed (itself a fault of dominos because it was due to heavy rush on that day which dominos server couldn't handle properly). I immediately contacted Dominos and I was assured that my money will be reverted back to my account within 7 days. Still I filed a feedback ticket. After...

i ordered the pizza online from dominos on 30th may 2015, paid 537 rupees, but my order did not deliver and i called on the customer care number, they told me my money would be refunded to me in 7 working days and i waited. but still my money has not been refunded. the worst class service given for these kind of issues from the customer care department. even after talking to them, they wont give me any satisfactory answer....

I had ordered a pizza on 29/05/2015. I made the payment online but got an error that order couldn't be processed to kitchen. I immediately called up the store to verify whether they received the order or not and they informed that they didn't received it. Its been 11 days and yet I haven't received any refund. Is dominos awaiting an escalation, then only will they initiate refund process? I guess they are habituated of these kind of escalations...

Hi, I have placed an order on 1st june, but due to some network failure the order didn't get placed. However an amount of Rs 679 has been debited from my HDFC bank account. After few days I got an email from Dominos Customer Support that the refund has been initiated, however it is now almost 1 week and the amount is still not credited to my account. Can you please assist me in the below issue ? Thanks & Regards Anuradha Roy...

I am Srikanth Dukuntla . I have placed an order on 22/04/2015 of worth 469.00 Rs/- to buy a pizza through DOMINOS(Hyderabad-Hydernagar branch), But the transaction failed. So I again started new order and now the transaction was successful, but my ICICI bank shows money deducted for both the cases. Reference number transacation 1: zp14cdfbbca2d Reference number transacation 2: zp14cdfcd3ee7...

This Manoj Gupta from Pune, i have ordered one peppy paneer pizza online and i have paid bill through my credit card, but i didnt get any order number and my amount was deduct i want my money back. my credit card number 4386 XXX0 XXXX 1945 Regards Manoj Gupta [protected]...

Order no. 159 (agra dominos)was cancelled without intimidating. No call/msg recieved. Order was placed online. They cudn't contact me for confirmation. I called them n order confirmation was made. 18:54 i recieved a msg regarding order being placed and my order being prepared. Had to call them at 20:15 n heard they had cancelled without intimidatin...

On 8/6/2015 had placed order on 4.40PM in basavangudi bangalore branch (domino's). In name of divya with contact no [protected] and bill no 104. But domino executive spoke that order would be delivered within a hour and also had mentioned the location twice(lalbagh road near passport office pride hulkul). Me with my family had waiting for order. And got a cancellation call around 5.56pm. CANCELLATION REASON : First executive agreed to deliver...

I was ordering Online Pizza. Money has been deducted from Mobikwik Wallet but no confirmation from Dominos. Now i am not getting any information by calling them. and also not getting any record in dominos account but in mobikwik account, i have proof for spending money in dominos. Mobile no. [protected] Email id: er.[protected]@gmail.com Date of Incident: 08 June 2015 Please refund my amount in mobikwik wallet ASAP....

Hi.. I ordered pizza mania sweet corn at elante chandigarh dominos outlet, as I received my order I opened the box and saw that one side of the pizza was not baked properly, I thought may be coz it's really hot that's why it is looking like it's not baked.. so I started eating from the other side.. still the pizza was soft and unbaked.. so I decided to show that one piece at the dominos counter.. but to my surprise the girl there was not...

I have received a coupon of getting one pizza free with other & on that letter it was written if pizza not delivered in 30 minutes it will be free but pls check my order under number [protected] i have received pizza after 30 minutes till i have paid is this what dominos promise & deliver . If this is the case then i am sorry to say i will switch to other pizza like Smoking Joes or Pizza hut & i will escalate the same to media too....

The issues are many: 1- Not delivered with in 30 minutes and not given the order free, and the excuse from the delivery boy & staff was that we are new in this area so the address couldn't be located in time. 2- I ordered one item veg pasta but delivered garlic bread instead of. 3- And the other choco lava cake with no spoon, whether to eat this by hand or what just tell? 4- No tissue papers were given....

I placed an online order with Chandannagar Hooghly Dominos on 4th June for Rs 594 through my HDFC credit card. The money was deducted but the order was not placed. When I called up the store they said the money shall be refunded in 7 days. When I called them today they are saying that they cant help me in any way. And are asking me in which account I have done the payment as if I can choose payment accounts as I wish. They are also telling...

Hi i am nirmal. I ordered pizza online after i ordered through online and i called the Tambaram west branch checked for the order i placed, i sd the address which i given in online they sd they can't able the pizza, but i sd that they already got pizza to the same address before, he sd today is sunday so we cannot deliver the pizza. So i asked to cancel the order, and he hung up phone as soon as i sd cancel the order but i pd the amount through...

I, Pragati Khanna made a bulk order of 44 veg singles pizza for my Birthday party in office. It was order no 87 at Dominos Pizza, Ansal Plaza -1, Bhikaji Kama Place, New Delhi 110066. I placed the order at 3.40 p.m. And it was scheduled to be delivered at 4.45 p.m. However it got delivered at 5.30 p.m. And the cheese of all the pizza's was stale. It was giving a bad taste. Since the pizza's were not good I had to throw them All. My office...