Domino's Pizza Complaints & Reviews

I had ordered a combo pack of 240 rs through app using [protected] number on 12 June 2015. As soon as 240 rs deducted from account, I got message saying your order is canceled because of technical reasons and will be refunded in one week. I wondered that didnt send any order id also with that message. After a week I didnt get any refund. I raised a request in same application of Dominos explaining my problem. My complaint number is 681801. I want all refund as soon as possible.

We have ordered pizza at dominos today and our order was delivered late so we ask for free pizza as per company rules then he started arguing with us and has cancelled our order without consulting to us we called him back and we ask him that why he has cancelled our order then he argues badly asking that u have cancelled the order by your self . He has insulted us in our locality then we pays to him for order and ask him to give us order but he threw our money and went back and then we call at dominos land line number and them to deliver our order and tell them about whole scene which is created at our colony, they also argues with us badly and refuse to deliver order back

Hell of bad experience with dominos especially the Bellandur and Sarjapur Branch. 17th June 2015, Order No, - 277 branch - Sarjapur Road, No. 18/2a, Anmbalipura Village, Varthur Hobli, Bellandur Gate, Opp. Ideb Spring Fields, Sarjapur Main Road, , bangalore - 560034 Ph.no.[protected], [protected] Pizza delivered after one hour, no seasoning present, cold drink warm and pizza cold. I had payed in advvancce so could not do anything than compromise. Today again 19th june, order noo. 204 same branch its crossed 2 hours that i have ordered pizza and the branch people are telling 5mins, 5min and more 5 mins.. dont know what the heck is happening, and now not even picking up my cal, Is this what is excted behaviour with a regular cutomer ? I am so dissappointed and pissed off with dominos today. Disgusting !!

1 med BU Chk Hawaii Date : 19/06/15 time 7:14 order no.89 Name : Ganesan Markkandan, Mobile No.[protected] Today, we had the above item purchased from South City area, Kolkata. Due to very bad smell, simply we discarded it. I tried to call the customer care, unfortunately they are not ready to talk with us and after receiving the call they are not answering. I wish to tell clearly that if they quality of the cheese or the items are not good means, why you are supplying to the customers ? I am really disappointed by the customer care. If i have a chance, I will go again to the shop and will talk with them.

Hi, This is Mohit from Laxmi Nagar. Yesterday i was at your New Domino's Branch at Laxmi Nagar. And I ordered 349/- Meal between 8:00 PM - 8:45 PM. The Date is 18/06/2015. And i give 500 Rupee Note to the staff member. The Bill Amount is 413/- Only. The Staff Member tell me to have sit. And then the other Staff Member Bring mt Pizza to the Table. And The Counter Person Make A Circle on the Rest Return amount ans say you finish your pizza and then take the rest amount. After that i forgot to take my money back. And Now i have Lost My Bill. The Order No. Is - 333. Today i go to the branch and i talked to your staff and first they demand for the bill when i say it has been lost. they say me to give the order No. when i gave it to then they want my mobile No. but yesterday when i ordered the pizza the counter person didn't ask for the No. Now your staff is saying that without Mobile No. your money Can't Be Return. I know 87/- is not a big amount but where is this Amount? So its My Humble Request to you that please Check whats happening at your New Branch. Because if New Staff is doing these type of things then in Future who will trust on this staff. If staff can bring My Pizza to the Table then why didn't i got the rest Amount on the table. Thank You So Much Mohit Sony Email - [protected]@gmail.com [protected]

i placed an order at rohini sector 3 dominos and they denied me to deliver at my address against this i put a complaint here only and mr shailender from the same restaurant call me and give me silly exuses regarding non delivery of order. in this regard i want some serious action should be taken against this person

i placed an order at rohini sector 3 delhi.. dinesh the comcerned persom who took an order denied me to deliver order as he said that he will not give in NAHARPUR which comes in there area or delivery. i want a serious action should be taken against this

on 13/06/2015 I given a order of pizza..but due to wrong contact number I will not received my order..and at last I cancel it..but we give payment through SBI online..so how we get back my money...the correct contact number is "[protected]" here its details.. Guest Details Name ARITRA SENGUPTA Mobile Number [protected] (incorrect number) Address 110/1/A Amherst street RAJA RAM MOHAN ROY ROAD, KOLKATA Restaurant Name M. G. ROAD Restaurant Address Shop no.1X, First Floor, Riddhi Siddhi Residency 40B, M.G Road, Kolkata- 700082 PH No[protected]/32/33, 24022138/39/40, 24022146/47/48 Order Date/Time 06/13/2015 11:50:20 AM Advance Order Date/TIme 06/13/2015 04:00:00 PM Form of Payment credit Order No 2 1 Regular Veg Extravagan.. 415.00 Sub Total 332.00 Tax 66.73 TOTAL 399.00

Hi I tried to order, Payment was successful but order did not happen please help This is SMS got from bank- "Thank you for using your SBM Debit Card 459XXX7101 for a purchase worth Rs612 on POS 00005077 at Billdesk.com IN txn#[protected]."

I have placed an online order from Hyderabad at himayatnagar branch of dominos, the details are as follows Hi Hardik Dave, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address Himayat Ngr (hyderabad), No. 3-6-268, himayat Nagar Main Road, Stock Exchange Road, opp. Telugu Academy, himayat Nagar, hyderabad - 500021 Ph.no.[protected], [protected] Guest Name : Hardik Dave Guest Mobile : [protected] Guest Address : 205 nampally station road ABIDS HYDERABAD INDIA Order Number : 148 Time of Order : 06/16/2015 10:56:46 PM Final Total : 1270 Payment Type : cash Trace No. : cash[protected] Veg Extravaganza[Qty-1] Toppings : Black Olive + Onion + Crisp Capsicums + Fresh Tomato + Golden Corns + Jalapeno + Cheese Crust : Fresh Pan Pizza Size : Medium (serves 2) Rs. 460 Country Special[Qty-1] Crust : Classic Hand Tossed Toppings : Onion + Crisp Capsicums + Fresh Tomato Size : Large (serves 4) Rs. 495 Garlic Breadsticks[Qty-1] - Rs. 79 Cheesy Dip[Qty-1] - Rs. 20 Net Price : Rs. 1054 Tax : Rs. 215.28 Total Price : Rs. 1269 After half an hour I have called the branch and I received an answer that they could not delivery after 10.30 pm orders. so how come they confirmed my order?

-date of Incident-16-June-2015 INVOICE Number-DPI66479/15-16/15576 Dominno's outlet- SCO-35, HUDA Commercial Complex, Sector-18, Udyog Vihar, Gurgaon-122001 We ordered a 'Veg Hawaiian Delight' pizza in AHA value offer. The slip on the pizza box also had '1 Reg HT Veg Hawaiin' written on it, so, we didn't pay much attention on the appearance of the pizza. After half of the pizza was eaten, then we realised that pizza is actually non-veg. After realizing this, we call up the Pizza outlet which delivers the pizza and they send someone to verify it. The person who came saw the pizza and verified it as NON-VEG. The pure vegetarian person had eaten a non-veg food due to negligence by the domino's side. We are very disappointed and did not expect this from a brand as big as Dominos. We want Justice.

Depsite being after several follow ups I am really pissed up for my own money. Its been almost 18 days that I am following up with dominos for my own deducted money. Niether I recieved pizza(despite amount of Rs 600 being deducted from my account) which I ordered for my guests nor I got my money back even after several follow ups. I was not expecting this kind of behaviour from Dominos. Though I am a regular customer of Dominos (in Punjab and Pune) Really I am not happy with the service.

Hi, On 15/06/2015, I placed an online order for Pizza and did the payment online. As per my conversation with the store lady over the store phone number [protected] order was confirmed at 01:14 PM and order was not received by 01:45 PM. As per company's 30 minutes money back policy, Because I did my payment online, I needed my money to be refunded. To discuss about it I called the store phone number again, I talked with Amit Kumar Mishra, As per him, his employee ID was 120708, He assured me that I'll get my money back within 7 days. I'm sure its a fake promise. I do not want to attach screenshot here as its the public forum and it has my personal details. If required, I can personally e-mail the proof screenshots.

I ordered Pizza using official website of Dominos and Dominos Restaurant Address was Sarjapur Road, No 18/2A, Ambalipura Village, Varthur Hobli, Bellandur Gate, Bangalore- 560034, which is located just opposite to my appartment. First of all my order was delayed by 1. I made an online payment so i asked for refund of my money from the delivery boy and he kept me waiting for another 1 hr for his internal discussion with his branch manager on the procedure for refund in case on online payment but all was in vain. Then i was taken to the Dominos restaurant and the manager commited me that full refund will be done within a week time. if any body is there to address customer grievances then please let me know if i am getting refund of my order or not.

I ordered a pizza order# 19 at 12.29.25pm on 15/06/2015. I received the pizza after 30min which is promised by Domino's otherwise they give the pizza as free. I had payed online and when I asked the delivery boy return my money he gave a rude reply 'do whatever you can, I will not give you the money'. Kindly look into the case and do justice on this. Why does someone claim such a thing when they are not able to deliver that.

To whomsoever is reading this complain, I happen to bulk order Dominos pizza from Paldi, Ahmedabad branch of 16 pizzas there was no cheese is 7-8 pizzas. As a proof i'm attaching the pictures of the pizza that was served to me without cheese. On top of it the pizza was stale and tasted different. I am a regular customer of Dominos but from not on I will aware people of the malpractices going in the chains of dominos.

I am Tushar Singh Tomar from Kanpur. I ordered pizza from the Dominoz pizza at south X mall, Kidwai Nagar on 14, June. The order was given at 8:45pm and a surety was also given that the pizza will reach my home, which is about 8 km away, that the pizza will reach there about 45 min. After an hour, around 9:45 pm there was no sign of any pizza. so i called again at the centre around 4 times but everytime there was no response. then the 5th time a person picked up and told me that the order was not even placed. so i placed the order once again and he again gave the surety that it will take around 45 min to get delivered. I again waited for an hour but still there was no response. So I called once again so now some another person picked up the call and when i asked about the order he said that it has already been placed and the delivery will be at my home in 15 min. i waited another 30 min, but the result was same. at last no pizza reached at my home. I called on[protected] from +91-[protected] Because of this i was not able to have the dinner and because i waited till 11 pm so i had no other alternative for my food.

today i ordered veg singles combo pack priced at rs.205 but i was charged rs.265 as the base price just because of the assumption of the person who took my order that i was ordering the pan base veg singles even though i never mentioned the same. Also, i was not told grand total of my order at the time i ordered. Afterwards when we called back at the dominos pizza, shakti nagar (from where we had ordered) the person tried to cover up his mistake by giving false arguments rather than saying sorry. He did misbehave and SPECIFICALLY asked us to file a complaint and in a very ARROGANT manner! my bill number was 254, time was 9:45 p.m, 6/14/15 the name of my server was BIBHUTI i don't know the name of the person who took my order i have attached a photograph of my bill for your reference I HOPE TO RECEIVE COMPENSATION FOR THIS SOON AND THAT FIRM ACTION BE TAKEN AGAINST THE PEOPLE RESPONSIBLE FOR THIS!

I ordered pizza from Dominos Srilingampally, Hyderabad at 9:30 PM and the order is not delivered till 11:15 and I am not expecting that they are going to deliver the food now. If Dominos informed me about there incapability in delivering the food then I ordered from some other place and in night at 11:15 now I am not going to get food anywhere.

My fiance made an order worth Rs.400 from domino's (kondhwa, Pune) on 14th june 2015 @9.12 pm but did not receive the delivery in 30 min. time..He received it around 15min later.So on having a talk with the delivery boy he was told to return the order so that he will be given Rs 300 off for this inconvenience.The moment he called back to the kondhwa domino's to say this an employee there named Nikhil spoke to him in a very rude tone n tried to show him down due to which my fiance had to cancel the order. Nikhil was absolutely rude and this was really a bad behaviour on ur part.