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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 255

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H
hardikdave2015
from Delhi, Delhi
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Order not delivered after confirmation

Address:Hyderabad, Andhra Pradesh

I have placed an online order from Hyderabad at himayatnagar branch of dominos, the details are as follows Hi Hardik Dave, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address Himayat Ngr (hyderabad), No. 3-6-268, himayat Nagar Main Road, Stock Exchange Road, opp. Telugu Academy, himayat Nagar, hyderabad...
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K
Komal Koranga
from Chennai, Tamil Nadu
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Received Non-Veg Pizza instead of Veg Pizza

Address:Gurgaon, Haryana

-date of Incident-16-June-2015 INVOICE Number-DPI66479/15-16/15576 Dominno's outlet- SCO-35, HUDA Commercial Complex, Sector-18, Udyog Vihar, Gurgaon-122001 We ordered a 'Veg Hawaiian Delight' pizza in AHA value offer. The slip on the pizza box also had '1 Reg HT Veg Hawaiin' written on it, so, we didn't pay much attention on the appearance of the pizza. After half of the pizza was eaten, then we realised that pizza is actually non-veg. After...
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I
inderpreet singh khurana
from Pune, Maharashtra
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Regarding Refund- despite after several follow ups (pissed up for refund)

Address:Pune, Maharashtra

Depsite being after several follow ups I am really pissed up for my own money. Its been almost 18 days that I am following up with dominos for my own deducted money. Niether I recieved pizza(despite amount of Rs 600 being deducted from my account) which I ordered for my guests nor I got my money back even after several follow ups. I was not expecting this kind of behaviour from Dominos. Though I am a regular customer of Dominos (in Punjab...
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A
abhishek2182
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund

Address:Kanpur, Uttar Pradesh

Hi, On 15/06/2015, I placed an online order for Pizza and did the payment online. As per my conversation with the store lady over the store phone number [protected] order was confirmed at 01:14 PM and order was not received by 01:45 PM. As per company's 30 minutes money back policy, Because I did my payment online, I needed my money to be refunded. To discuss about it I called the store phone number again, I talked with Amit Kumar Mishra,...
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Address:Bangalore, Karnataka

I ordered Pizza using official website of Dominos and Dominos Restaurant Address was Sarjapur Road, No 18/2A, Ambalipura Village, Varthur Hobli, Bellandur Gate, Bangalore- 560034, which is located just opposite to my appartment. First of all my order was delayed by 1. I made an online payment so i asked for refund of my money from the delivery boy and he kept me waiting for another 1 hr for his internal discussion with his branch manager...
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D
Devesh Lakhotia
from Hyderabad, Telangana
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delivery not on guaranteed time

Address:Hyderabad, Andhra Pradesh

I ordered a pizza order# 19 at 12.29.25pm on 15/06/2015. I received the pizza after 30min which is promised by Domino's otherwise they give the pizza as free. I had payed online and when I asked the delivery boy return my money he gave a rude reply 'do whatever you can, I will not give you the money'. Kindly look into the case and do justice on this. Why does someone claim such a thing when they are not able to deliver that....
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S
shridhar1691
from Ahmedabad, Gujarat
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Degraded quality of food products

Address:Ahmedabad, Gujarat

To whomsoever is reading this complain, I happen to bulk order Dominos pizza from Paldi, Ahmedabad branch of 16 pizzas there was no cheese is 7-8 pizzas. As a proof i'm attaching the pictures of the pizza that was served to me without cheese. On top of it the pizza was stale and tasted different. I am a regular customer of Dominos but from not on I will aware people of the malpractices going in the chains of dominos....
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K
Kuldeep Singh Tomar
from Delhi, Delhi
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no delivery

Address:Kanpur, Uttar Pradesh

I am Tushar Singh Tomar from Kanpur. I ordered pizza from the Dominoz pizza at south X mall, Kidwai Nagar on 14, June. The order was given at 8:45pm and a surety was also given that the pizza will reach my home, which is about 8 km away, that the pizza will reach there about 45 min. After an hour, around 9:45 pm there was no sign of any pizza. so i called again at the centre around 4 times but everytime there was no response. then the...
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G
Gandharv Choudhary
from New Delhi, Delhi
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over pricing of pizza due to unnecessary assumptions by the person taking orders

Address:New Delhi, Delhi

today i ordered veg singles combo pack priced at rs.205 but i was charged rs.265 as the base price just because of the assumption of the person who took my order that i was ordering the pan base veg singles even though i never mentioned the same. Also, i was not told grand total of my order at the time i ordered. Afterwards when we called back at the dominos pizza, shakti nagar (from where we had ordered) the person tried to cover up his...
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V
Vishalhyd86
from Noida, Uttar Pradesh
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Bad home delivery service

Address:Hyderabad, Andhra Pradesh

I ordered pizza from Dominos Srilingampally, Hyderabad at 9:30 PM and the order is not delivered till 11:15 and I am not expecting that they are going to deliver the food now. If Dominos informed me about there incapability in delivering the food then I ordered from some other place and in night at 11:15 now I am not going to get food anywhere....
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C
chui
from Nagpur, Maharashtra
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rude behaviour by the employee of domino's

My fiance made an order worth Rs.400 from domino's (kondhwa, Pune) on 14th june 2015 @9.12 pm but did not receive the delivery in 30 min. time..He received it around 15min later.So on having a talk with the delivery boy he was told to return the order so that he will be given Rs 300 off for this inconvenience.The moment he called back to the kondhwa domino's to say this an employee there named Nikhil spoke to him in a very rude tone n tried...
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O
omi.yadav82
from Mumbai, Maharashtra
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MONEY TAKEN BUT DID NOT PLACE THE ORDER

I placed an order online using my E Voucher of rs 500.I did not get the order number but got a confirmation to contact the airoli navimumbai dominos outlet. Since i did not get my order after 30 minutes i contacted Airoli outlet who advised me to contact the customer care. After contacting the cust care i was conected to the aioli manager's number (Mangesh). After speaking to them for 25 minutes i was told that nothing can be done at this...
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A
avinashbhucs
from Bengaluru, Karnataka
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Pizza delivered in 2 hrs without any regret

Address:Varanasi, Uttar Pradesh

Hi Team, I have ordered pizza on Friday night around 9 PM and I got it around 11. The pizza boy delivered it in 2hrs without any regret. Whenever i called dominos shop they told the something every time that delivery boy will reach in 5 mins. And they are not sharing his contact number so that we could contact him for his exact location. I made this ordered for my uncle and aunty who were celebrating their 28th marriage anniversary....
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Chandranshu Bhardwaj
from Chennai, Tamil Nadu
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Amount deducted but order didn't place

Address:Mumbai City, Maharashtra

Hello, My name is Chandranshu Bhardwaj. I was ordering online pizza from domino's website on Friday 12 June, 2015. I applied MOB06 coupon code. That was a coupon for "buy one and get one free." That got applied successfully. and bill of Rs. 470 got generated. But when I went to pay the bill, I saw an offer that was - "pay using mobikwik and get 15% cash back", so i opted that option and paid through my mobikwik account. My balance get...
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accroding to dominos police pizza delivery in 30min but in Bangalore Brigade Road dominos pizza shop is not delivered in 30min in 20 feet's distance and the pizza delivery boy argument with us i[censored] want a pizza then you have to pay . I[censored] r not paying the amount i take back.i told him to ur policy u have to delivered in 30min.he told me i[censored] have pizza then paying the amount otherwise i take it back and he takes back .when I call to shop...
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M
Madhvendra
from Ahmedabad, Gujarat
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Even After Successfull Order Placement - Order Never delivered

Address:Ghaziabad, Uttar Pradesh

Hi, I want to log one complaint regarding the quality of Dominos services. I had placed two medium pizzas on 12 June 2015. I waited & waited but it was never delivered... When I tried to call the Dominos restaurant, No one picked my call. Dominos is now known for such worst / pathetic services. I will ensure that, I will never ever order anything from so called Dominos. One more unhappy Customer of Dominos. ====================================================== Details...
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B
Blackjack2847
from Mumbai, Maharashtra
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app error and refund of money for an non order.

Address:Mumbai City, Maharashtra

I tried to order a pizza last night 12th june 2015 around 10 for a golden delight medium fresh pan pizza with extra jelepeno which made a total of Rs.595 which was deducted from my account. While placing the whole order there was no error but after I had put my OPT for payment and it got deducted and order had an end moment error but there is still no refund of the money deducted from my account please reply or contact on urgent basis as...
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U
urvesh kumar
from Gurgaon, Haryana
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Cheating by Domino's Pizza staff

Address:Gurgaon, Haryana

I ordered 2 large pizza with scheme of 1+1.at branch Phase 3 in building no.8c. The total sum of order was 1187rs. I gave 1500rs to your delivery boy Mr. Ram Bharan, He return 210rs in-spite of 313rs. I called Mr. Ram Bharan, to return 100 rs He replied that he is coming in half an hour. But he did not come.At 2100hrs 12/06/2015 i again called to Mr. Ram Bharan, he did not pick my phone. Then today i called to branch Manager Mr. Vikas at...
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N
Nidhi Choudhary
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bad food and delay in service

Address:Pune, Maharashtra

i had the worst experience with domino's pizza yesterday. I ordered 2 pizzas from this Senapati Bapat road, pune 1st of all they delivered the order after 90 minutes that too when we called them for times after placing our order..if they do not have the capacity to deliver the promise they should exit the customer service business - If there was an option to rate them negative - I would have selected that. and then instead of saying sorry...
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K
kumar143143
from Mumbai, Maharashtra
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Amount Debited but order not Processed

Address:Jamnagar, Gujarat

Hai, My self I am Kumar Raja ( Ph No : [protected]) booked pizza from Online on 12th June 15 10:00PM, amount got debited from my account, when i called to my nearest dominos he said that sorry sir no Order placed with your Name ( attaching proofs)...
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