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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 269

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N
Nishantrangra
from Delhi, Delhi
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Late delivery and wrong ads

Address:New Delhi, Delhi

First the delivery was over a hour late and the store would hardly entertain any calls to them. They would not acknowledge their mistake of being late. Overall instead of giving the regular discount they were forcing us to pay. They have free after thirty mins policy. Our office is in the next building. Very unprofessional behavior from their side....
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V
vikas6328
from Mumbai, Maharashtra
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Money deducted by refund not made

Address:Lucknow, Uttar Pradesh

The given below amt was not refunded till now and the complaint no. 601042 & 602661 already filled against dominos was not redressed. Hi nidha srivastav, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address Phoenix United Mall, Pheonix United Mall, Food Court No. – 08 And 09, Fourth Floor, Alambagh, plot...
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Himansh Hindustaani
from Delhi, Delhi
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Not delivered what was promised

Address:Bangalore, Karnataka

We ordered cheese burst pizza and paid for the same. But, during pick up they delivered us normal pizza which was of lesser price. This has happened twice in the past as well. Location :: Dominos SARJAPUR ROAD NO. 18/2A, ANMBALIPURA VILLAGE, VARTHUR HOBLI, BELLANDUR GATE, OPP. IDEB SPRING FIELDS, SARJAPUR MAIN ROAD, , BANGALORE - 560034 PH.NO.[protected] [protected]...
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G
GeetK
from Yarada, Andhra Pradesh
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No free Delivery

Address:Pune, Maharashtra

talked to dominos store manager he said "no free pizza" i saw ur terms and condition i[censored] want i will sent its copy to your department for your perusal.The single statement even word is not found in your policy that 'pizza in 30 min or free pizza' will not apply on Friday or simple pizza. As a customer I want justification from your side in written. I hope you will help at your end considering consumer rights to solve this issue. Thank you......
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A
Anjali Jagtiani Vinit Chauhan
from Mumbai, Maharashtra
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the amount got deducted and had to pay cash too

Address:Mumbai City, Maharashtra

hi, i had ordered online on 4th Sept, @ 22.42, order no 490. Rs. 999 was deducted from my account but the pizza was not ordered due to some technical slang. then i had again ordered over the call and paid the amount in cash. i have not got any refund for the former amount. kindly look into it. Regards Anjali...
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A
adivarekar
from Chennai, Tamil Nadu
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Regarding Services

Address:Mumbai City, Maharashtra

I had received a message from DM-Domino on my mobile of buy one pizza & get one Pizza free by your toll free number..just to clarify the offer i have called Domino's store which is located at Sakinaka at mittal ind est andheri east.. I spoke to tell caller i was not satisfied with her answer so i told her i need to speak to the manager I gave my mobile number i told him i am a regular customer you can check my order history we were in...
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N
Nihon
from Gurgaon, Haryana
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Bad behaviour and service

Address:Faridabad, Haryana

Against the order placed 1 hour 15 min today forenoon (17/04/15), product in bad shape was delivered. After complaining, it was communicated by Mr. Rajat (Branch, Pristine Mall, Faridabad, Haryana) that replacement will be delivered in 15 min and if not so then we don't need to pay for it. However, the replacement pizza was delivered in 23 min. After talking to Mr. Rajat, it was communicated that he has made the promise which is not on papers...
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V
Venkata Deepak
from Bengaluru, Karnataka
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It's a Crime to order Simple Veg Pizza

Address:Bangalore, Karnataka

I received order of simple Veg Pizza, while I was having there was a group of 5 who was ordering bigger medium and Pizza. Since there was no sufficient room to arrange 5 people I was asked to move to another place and that was not even a request. Domino's staff asked me to sit in a different place. I asked them where can I sit and there is no answer because the entire room is filled... So does this mean that people ordering Simple veg pizza...
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Address:Bangalore, Karnataka

We had ordered pizza on 27th February at 7.48 pm and the pizza was delivered at around 10 pm. We had recommended to your authorities that as per 30 minutes challenge, the pizza be made free and the amount of Rs. 454 be credited back to my mobikwik account from which payment had been made. It was also promised by your store manager that the same would be credited back to my account within 7 days. But, it has been close to 45 days and still...
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N
nishabnsl
from Ludhiana, Punjab
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order placed through online payment by payumoney gateway

order did not get placed and amount deducted from bank account Dear nsh.[protected]@gmail.com Thank you for paying with PayUMoney. Your Payment has been successfully processed. Merchant Name: www.dominos.co.in Order Amount: Rs 244.00 Payment ID: 33134262 You Saved Rs 24.40 Merchant Order ID: 206b29086e6845183d18 You Paid Rs 219.60...
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Address:Gurgaon, Haryana

Dear Domino's Team I got the birthday party organized for my kid at Domino's, Good Earth Center, Sec-50, Gurgaon, Haryana on 11th April 2015. In the past i had celebrated the birthdays at Pizza Hut but this was the first time i realized that there was an option to do it at Domino's and was looking forward to it. To summarize, the experience has been awful and i have never seen such an unprofessional approach at any other place where i...
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N
nadeem ahmad
from Etawah, Uttar Pradesh
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Non delivered of pizza within 30 minute

Address:New Delhi, Delhi

Sir I was ordered a pizza on dominos outlet south Ex part 2 New delhi 110049 on dated 12/04/2015 Time 10:15 PM By phone No.[protected] But Pizza delivery done exactly 10 minute late. When I say you are 10 minute late so ( MR. AMIT ) delivery boy is saying we are not bond in 30 minute time and I will not give you pizza free of cost so I'm going and he return back with pizza and you can complaint any where and no response till now Kindly...
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R
rajeshccie
from Bengaluru, Karnataka
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Took order but didn't deliver

Address:Bangalore, Karnataka

i hereby i want to take attention of domino management that your executive took order but didn't deliver that order and makes nonsense excuses that's not the good thing i believe. hereby i request to management to take initiative in this incident inquire what happen to my order, mob [protected]. ordering date:- 12/04.2015 10:30 pm...
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M
Madhu0303
from Delhi, Delhi
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Non receipt of order

Address:Cachar, Assam

I have ordered a pizza, garlic bread and chessy dip today(12.04.2015) at 8.35 in Silchar(Assam), dominos on telephone from the mobile number [protected], but the number in the order I gave is [protected], by the name Madhu Agarwal, the order was confirmed again by a call from the dominos staff and they even asked me if they can change the crust of my pizza to cheese burst from thin crust due to non availability of thin crust. I with my family...
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R
radhika shrivastava
from Bhopal, Madhya Pradesh
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late delivery without compensation

Address:Bhopal, Madhya Pradesh

I ordered one pizza mania combo pack pan crust pizza at 9:55 pm, sunday, 12 april 2015, which was delivered at 9:33 pm. The pizza was late by 8 minutes, still they have not given me it free. I had orderd it from Eden Gareden Bhopal. They have repeated this thing 4th or 5th time. I was a regular customer, but I think I will not be able to be the same for next time....
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K
kevin8
from Mumbai, Maharashtra
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pin in pizza

Address:Mumbai City, Maharashtra

Order no:128 Tin:[protected]v, Stn:AAABCDAABCD1821AABCD1821CST00AABCD1821CST001.I ORDEORDERORDERSORDERSD A SPICEY CCHCHICHICCHICKEN PIZZA FROM DOMINOS MIraplasa, kashi mira road thane .i found a pin in my pizza which is not acceptable i have placed a complain at the outlet .i want a reponce .tel no.[protected]...
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V
vatsaamit
from Kanpur, Uttar Pradesh
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Dominos Order Placed and also Confirmed By Varanasi (IP Sigra)

Address:Varanasi, Uttar Pradesh

Dear Sir, I am very Disappointed that Domino's How can Reject My Order when order placed and confirmed also by teleconic 2 time by Domino's Guys. But right Now when we are waiting for Pizza at time 3Pm then Guys called us and told that Your Area of delivery is out of delivery area, we socked that How Could Domino's Like Company Misbehave With Our Expectations. Please large a complaint about this and take a action regarding this and also...
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S
Sugata Deb
from Bengaluru, Karnataka
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Pizza Not Delivered : Order # 392

Address:Bangalore, Karnataka

Today I had made an online order (#392), Though the order was placed by 9:30 PM (got an email @ 9:31 PM) but the email said order placed at 9:40PM (Well thats how you deliver by 30 mins!!!). Well the main reason for this complaint is not the above, but my order was never delivered (its 10:25PM now and no response). Totally disappointed as your Customer Care # is not reachable and chat support is pathetic. I have taken all screen shots...
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S
Shashwatkumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither Pizza nor Money received

Address:Bangalore, Karnataka

I made an online order for pizza (order no. 125) Waited for more than 1 hour but did not recieve it. Therefore, I called the customer support regarding the issue. First of all very poor response and then transfered my call to kormangala 4th block dominos pizza center, where the manager said that there is no order placed. I dont know how they manage but as I made an online payment I had a loss. Very dissapointed and wanted to complain for...
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G
gknidugala
from Delhi, Delhi
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Sharp Plastic Piece in Pizza

Address:Indore, Madhya Pradesh

I am a regular customer of Dominos. Today I placed order as per detials below. To my horror I found a sharp piece of plastic. Worse was when I approached the staff they said it is not possible to find plastic piece in Pizza. If it was plastic it would have melted! Is this the way to treat regular customers? Please address this complaint ASAP. Ganesh Kumar Nidugala [protected]@yahoo.com Dominos Restaurant AddressRanjeet Hanuman Road,...
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