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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 271

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S
Sourabh S Bansal
from Delhi, Delhi
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Regarding Staff and Service

Address:Karnal, Haryana

I am a permanent customer of Dominos pizza but i don't think that i can be a customer of yours any more because i am quite unsatisfied with your service and even very disappointed. I had placed my order on phone and when i reached for picking it, the staff said that there is no order from my side and this hasn't happened for the first time, about 3-4 times it has happened and it is happening from about an year. so kindly review my complaint...
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Leena Adhikari Sengupta
from Dibrugarh, Assam
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inability to redeem reward points through website while ordering online

Address:Burdwan, West Bengal

HI! IT SEEMS THE FREEDOM REWARDS REDEMPTION OPTION ON UR WEBSITE IS FAKE...OR ITS AN OPTION TO HARRASS CUSTOMERS!REPEATED ATTEMPTS TO REDEEM THE OPTION (SBI FREEDOM REWARD POINTS) HAS FAILED ON EVERY OCCASSION...AND GUESS WHAT?MY FREEDOM REWARDS WORTH RS.100 IS EXPIRING TONIGHT! THIS IS HIGHLY IRRITATING AND WILL DEFINITELY HMAPER UR MEMBER RELATIONSHIPS!ATLEAST I AM NOT COMING BACK TO U GUYS AGAIN...NOR WILL ANY OF MY FRIENDS..THIS IS...
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R
Rajesh.Chaudhari
from Gandhidham, Gujarat
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not refund money

Address:Kutch, Gujarat

Hi, I have placed order online 27/07/2015 and paid amount for the same under Payment 480. However I did not receive my delivery against the payment and hence requesting you to kindly initiate the refund amount. Please do so urgently and kindly revert back with the status. Regards, Rajesh Chaudhari...
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D
D4devang
from Bhavnagar, Gujarat
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delivery not in time

Address:Bhavnagar, Gujarat

I ordered pizzas and it was late by 55mins and according to the policy of Domino's Pizza it was suppose to be free. And when i told this to delivery boy then he called his manager and i told him the same thing on the phone too like i told him that it has to be free now according to your policy and he said sir if you want take it otherwise cancel your order and send it back. I got shocked i didnt expect this from such big company but as i...
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M
mshouvik13
from Mumbai, Maharashtra
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Poor Delivery of Dominos Pizza

Address:Kolkata, West Bengal

Poor delivery service. I ordered at 7:05 PM and now it is 8:00 PM but not yet received the order! I stay within 2 km from the dominos store where I ordered! Simply pathetic. Also I called but came to know that 30 minutes or free is not applicable on my order!!...
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E
Emilin Sebastian
from Ozhukarai, Puducherry
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privacy of customer breached

Address:Ernakulam, Kerala

I had a bad experience at one if the dominos outlets in Kochi. After giving orders, the person at the counter asked me for my mobile number while processing the bill. Initially though suspicious, since I was in a hurry, I gave my number and left. Soon afterwards, I started getting msgs from strangers. On enquiry, I found that they got my number from Dominos counter. I was really shocked by this unprofessional behavior from the staff at kochi...
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Address:Pune, Maharashtra

Hi, I have placed order online on Thursday 26.03.2015 and paid amount of Rs.260 for the same. (SBI Transaction Details: "BSBI[protected]IG00UEQYG9 TRANSFER TO[protected]"). However I did not receive my delivery against the payment and hence requesting you to kindly initiate the refund amount. Please do so urgently and kindly revert back with the status. Regards, Dnyaneshwar Rokade. ([protected])......
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H
Himanshu Kulshreshtha
from Virudunagar, Tamil Nadu
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Food poisoning

Address:Bangalore, Karnataka

Order Number : 112 Time of Order : 03/28/2015 06:41:10 PM Final Total : 439 Payment Type : cash Trace No. : cash[protected] By the above stated order, a veg country special pizza was ordered. Delivery time was 8 pm. This was consumed by my daughter. By 11 pm she was suffering with severe stomach ache. At 12 pm she was taken to the hospital. Doctor diagnosed it as food poisoning. After analysing the various food consumed by her and...
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A
ankur01
from Muzaffarnagar, Uttar Pradesh
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COMPLAINT OF STORE MANAGER

Address:Muzaffarnagar, Uttar Pradesh

SIR, MY SELF FARAZ LIVED IN MUZAFFARNAGAR, ON SUNDAY I GO TO YOUR DOMINOS OUTLET IN GRAND PLAZA MALL . YOUR MANAGER SHIVAM IS MAKING MISBHAVE TO MY WIFE. WHEN I ASK HIM TO STOP MISBHAVE HE ABUSE ME MANY TIMES. HIS BEHAVIOUR IS NOT GOOD FOR CUSTOMERS, PLSE TAKE CERTAIN ACTION TO HIM......
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A
Ayush10396
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Complaint regarding delivery

Address:Varanasi, Uttar Pradesh

I have ordered pizza from dominos varanasi via online ordering. After the order they called me and said order can't be delivered at your location and will be cancelled even after my address is their in their directory. They have delivered my order 3 times in the beginning You can check their directory for that. But from last two times they are cancelling my order. Also two days before I have seen their delivery man in my area delivering for...
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S
Sharad Naidu
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Refund against Payment ID: 30026224

Address:Bangalore, Karnataka

Hi, I have placed order online and paid amount for the same under Payment ID: 30026224. However I did not receive my delivery against the payment and hence requesting you to kindly initiate the refund amount. Please do so urgently and kindly revert back with the status. Regards, Sharad Naidu. ([protected])...
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R
rajiv.shah
from Lachhmangarh Sikar, Rajasthan
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Order confirmation not received

Address:Varanasi, Uttar Pradesh

i have ordered online pizza from domino's. after made payment following message appearing which is written below

Please wait - we are placing your order at the nearest kitchen. This may take a little while - please do not go back or refresh this Web page. how long should i wait/ 50min passed

ihave not received confirmation.

when i try to call no is not responding. whenn i try for chatt its...
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G
Guddo A
from Bhopal, Madhya Pradesh
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misbehaviour of a staff manager

Address:Bhopal, Madhya Pradesh

Hi am a regular customer of domino bhopal but recently i encountered a problem and henceforth am not a customer of dominos anymore. I order regularly online today i had to go urgently and when i called the outlet of malviya nagar, bhopal, dominos they lied of dispatching the order within 2 min and kept on transferring phone. they kept on arguing like tht the manager a kanika named woman talked rudely. I am so dissapointed in you guys. Piiza...
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A
Akhil Tripathi
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted from paytm wallet but Order Failed

Address:Haridwar, Uttarakhand

i used my Paytm Wallet to pay for an order at Dominos Online. Money was deducted from my account but the order failed. I have already contacted Paytm Customer Care and they replied that the transaction was successful at their end and Dominos will have to initiate the refund process. Please find attached the relevant screen shots. Akhil Tripathi [protected]/ [protected]...
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I
ishaan dave
from Noida, Uttar Pradesh
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OBJECTIONABLE BEHAVIOUR OF EMPLOYEE

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir, I am a frequent dominos customer and have had a very nice experience by your service till now but today i called for an order but the employee taking my order behaved in a ridiculously louzy and unacceptable manner and even tried to shove me off the phone. Iam very disappointed by your company as only the proper customer service retains a companys customers and i presume you should know that . You lose a customer today and the people...
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Address:New Delhi, Delhi

I went to Domino's Pizza in Rohini, Sector 3, Delhi on 23rd March n i placed a order over there n i have got LIVE INSECT not a PIZZA... :( :( :( I visit there because of there name n reputation...n u know i am totally shattered, with a kind of FOOD n TREATMENT i got... :( :( :( I am sending you the proof n slip of my order ... [protected], [protected] these are my numbers. regards: ARJUN CHOPRA...
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A
arjun.chopra.7
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LIVE INSECT in pizza at domino's DELHI.

Address:New Delhi, Delhi

I went to Domino's Pizza in Rohini Sector 3, Delhi on 23rd April n i placed a order over there n i have got LIVE INSECT not a PIZZA... :( :( :( I visit there because of ther name n reputation...n u know i am totally shattered, with a kind of FOOD n TREATMENT i got... :( :( :( I am sending you the proof n slip of my order ... [protected], [protected] these are my numbers. regards: ARJUN CHOPRA...
+2 photos
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V
Vibhor Jain1978
from Chandigarh, Chandigarh
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Cards not accepted and very casual reply from Store Manager

Address:Panchkula, Haryana

Dear Sir Myself Vibhor JAin contact no [protected], Yesterday I went to Domino's Pizza Sector 20 Panchkula, I stood in the queue for 15 min and while paying through the credit card I was told that machine is not working, I enquired the store Manager he replied very casually that we have submitted the complaint for the same but no use. I asked him to dispaly the same at the cash counter that the machine is not working again a casual reply...
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V
vijay202
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Payment not refund

Address:Alwar, Rajasthan

on 18/3/15 i want to order from your site and use paytm wallet you debit my balance but order not successful. these orders are Paid for Order BILLDESK Order #BPT[protected]Paytm Cash Txn ID 6BD41193AA5C94FA Paid for OrderBILLDESK Order #BPT[protected]Paytm Cash Txn ID DB6D0A13168D32AC Paid for OrderBILLDESK Order #BPT[protected]Paytm Cash Txn ID EEAB5B0B08B7F801 so look into the matter and retuen my balance...
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D
DeepaK NishaD
from Mumbai, Maharashtra
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payment completed but order not completed

Address:New Delhi, Delhi

Deepak Nishad sir i have placed a order of dominos pizza @ pizzaonline.dominos.co.in on 18-mar-2015 at 14:06:53(2:06 pm) but sir my order is completed an payment is completed through paytm wallet, below i have transaction summary of Rs 261/-, so please return this money to my orginal paytm wallet Paid for Order BILLDESK Order #BPT[protected] Paytm Cash Txn ID 1A601C20FC4EAF3E...
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